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Experience Level
Entry Level
Qualifications
Requirements Fluency in Finnish, both written and spoken. Experience in customer service or a related role is advantageous. Excellent communication skills with a customer-oriented approach. Willingness to relocate to Sofia, Bulgaria, with all relocation expenses covered. Able to work independently and effectively in a team environment. Familiarity with CRM systems and basic computer skills is desirable.
About the job
Join Mercier Consultancy Group and seize a remarkable opportunity to work as a Finnish speaker in the vibrant city of Sofia, Bulgaria, complete with a fully funded relocation package! This position is perfect for individuals looking to enhance their careers in a dynamic international environment while embracing new cultural experiences.
Key Responsibilities
Assist Finnish clients with their inquiries and requirements via phone, email, and other communication channels.
Deliver exceptional customer service by providing suitable solutions to client needs.
Collaborate with various internal teams to ensure customer satisfaction.
Document client interactions and maintain updates in CRM systems.
Stay informed about product information, market trends, and company procedures.
About Mercier Consultancy Group
Mercier Consultancy Group is dedicated to providing exceptional consultancy services, fostering professional growth in a multicultural setting. By joining our team, you will be part of a company that values innovation, collaboration, and diversity.
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