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Exciting Estonian Speaking Opportunities in Sofia, Bulgaria with Full Relocation Package

Mercier Consultancy MDRemote — Narva, Ida-Viru County, Estonia
On-site Full-time

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Experience Level

Entry Level

Qualifications

Requirements Fluency in Estonian (both written and spoken) is essential; knowledge of English or additional languages is a plus. Previous experience in customer service or related fields is desirable but not mandatory. Excellent communication skills with a strong customer-focused attitude. Ability to juggle multiple tasks efficiently while working within a team environment. Basic computer proficiency and familiarity with CRM software or similar tools. Willingness to relocate to Sofia, Bulgaria, with relocation expenses fully supported by the company. A flexible mindset and enthusiasm for embracing new cultural experiences.

About the job

Join the vibrant team at Mercier Consultancy MD, where we are excited to present a unique opportunity for Estonian-speaking professionals to advance their careers in the beautiful city of Sofia, Bulgaria. This position not only offers you a challenging role but also includes a fully covered relocation package, giving you the chance to explore a thriving European market with a rich culture and plenty of opportunities for personal and professional growth.


Key Responsibilities

  • Engage in both inbound and outbound communication with Estonian-speaking clients, ensuring top-notch customer service and support.
  • Address client inquiries, troubleshoot issues, and provide effective solutions.
  • Keep detailed and accurate records of client interactions and promptly update relevant databases.
  • Collaborate effectively with team members and cross-functional departments to enhance customer experience and service delivery.
  • Participate in ongoing training sessions to stay informed about company products, services, and policies.

About Mercier Consultancy MD

Mercier Consultancy MD is a forward-thinking consultancy firm committed to delivering exceptional service and solutions to our clients. We pride ourselves on fostering a dynamic and inclusive work environment where employees can thrive and contribute to the company's success.

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