Escalation Engineer at Illumio | Canada - Remote

As the construction industry grapples with a critical labor shortage, there is an urgent need for innovative workforce solutions. Bridgit, a leader in workforce planning, partners with prominent US general contractors and specialty contractors, positioning itself at the forefront of industry transformation. Since our inception in 2019, we have made significant strides, and the horizon holds even more potential as we expand our offerings and capabilities.In the role of Solutions Engineer, you will serve as a key technical expert during the pre-sales process, effectively showcasing Bridgit's pioneering workforce planning solutions to prospective clients. You will need not only a robust understanding of our technology but also an exceptional ability to connect with customer needs, translating their technical challenges into powerful business solutions while steering discussions on how Bridgit can fulfill their workforce planning requirements.

The construction industry is currently grappling with a significant labor shortage, necessitating a reimagining of talent acquisition and a modernization of workforce strategies. Bridgit is a pioneering leader in workforce planning, collaborating with the largest and most advanced general contractors in the United States. Since our inception in 2019, we have continually gained momentum and are poised for even greater innovation and expansion.At Bridgit, we are not just incorporating AI into our products; we are fundamentally transforming how we operate through AI integration. We are seeking an AI Technical Program Manager to spearhead this internal evolution. This role is pivotal at the crossroads of technology and business, where you will engage directly with our Go-To-Market (GTM) teams—Sales, Marketing, Customer Success, and Revenue Operations—to identify friction points and create AI-driven solutions. You will develop custom Claude skills and plugins, internal agents, workflow automations, and integrations designed to enhance our team's efficiency and effectiveness.This position reports to the Director of Product Management and works collaboratively across the organization. You will thrive in both sales team stand-ups and technical discussions regarding API integrations with development teams. We welcome diverse backgrounds, whether you are a developer intrigued by the business aspect or a product manager eager to deepen your technical expertise. If you can learn a new AI capability on Monday and prototype a solution by Wednesday, then this role is tailored for you.Discover more about what our CTO, Vincent, shares about the culture and environment at Bridgit here.

Join Bridgit as a Product Marketing Manager, where you'll play a pivotal role in driving our product strategy and market positioning. In this fully remote position, you'll collaborate with cross-functional teams to enhance our product offerings and ensure alignment with customer needs and market trends.

Join our dynamic team at Tanium as a Solution Engineer, where you'll leverage your technical expertise to help clients navigate complex challenges in endpoint management and cybersecurity. In this fully remote role, you will engage with clients, understand their needs, and provide tailored solutions that drive value and efficiency.We are looking for passionate professionals who thrive in collaborative environments and are eager to make a significant impact in the tech landscape. This position offers an exciting opportunity to work with cutting-edge technology and be part of innovative projects.

Role Overview Deel is hiring a Solutions Engineer based in Canada. This role focuses on helping clients get the most out of Deel’s platform. Strong technical knowledge and a knack for solving problems are essential, as the job centers on supporting organizations and making their experience with Deel smoother. What You Will Do Work closely with clients to guide them through Deel’s solutions and help them reach their goals Collaborate with teams across the company to deliver reliable service and support Support the integration of Deel’s platform into client workflows

The construction sector is grappling with a critical labor shortage. As the industry reaches a pivotal moment, there is a pressing need to reimagine talent acquisition and modernize workforce strategies. Bridgit has established itself as a leader in workforce planning, collaborating with some of the largest and most sophisticated general contractors across the United States. Since our inception in 2019, we have made significant strides, and the potential for growth is immense as we continue to innovate and expand our offerings.In the role of Onboarding Manager, you will spearhead the onboarding and implementation journey for our clients. Your expertise will empower customers to fully leverage our product, setting the stage for enduring success.Your Responsibilities:Oversee the complete implementation process, including scoping, data migration, system configuration, consultations, and user training.Engage collaboratively with customers to gather requirements, establish timelines, and manage expectations.Evaluate customer data to ensure accuracy and alignment with project objectives.Develop and implement workflows that facilitate efficient platform adoption by clients.Conduct customized training sessions for customer teams, enabling them to extract maximum value from our product.Track and report on key implementation milestones, addressing issues proactively.Act as a liaison between customers and internal teams (Sales, Product, and Customer Success) to guarantee a seamless transition post-implementation.

Become a pivotal part of Irth Solutions and spearhead SaaS implementations that enhance operator safety and foster community connectivity with essential infrastructure.The Technical Engagement Manager plays a crucial role in overseeing the complete software resolution implementation process and ensuring that key deliverables meet client expectations. You will collaborate closely with Irth’s clients to tailor and deploy software systems that align with their unique business needs. Your expertise will help translate client requirements into actionable insights, demonstrate software functionalities, and address implementation inquiries.In this position, you will take charge of project management, conduct training sessions, troubleshoot issues, and provide continuous support to ensure that the software solution is effective and compliant with all relevant regulations. This role requires a proactive problem solver who can manage multiple priorities while influencing decision-makers effectively.

About Us:At Tanium, we are on a mission to transform how the world's largest organizations gain visibility and control over their intricate environments. Are you ready to join us in this endeavor?We are seeking an exceptional Senior Solution Engineer who possesses a remarkable ability to understand customer needs and deliver innovative solutions. If you have the technical expertise to engage various audiences and can collaborate closely with Sales and Customer Success teams, we want to hear from you!In this role, you will lead the technology evaluation stage of the sales process, conduct platform demonstrations, and provide thorough Proof of Value (POV) presentations. Your insights during pre-sales discovery meetings will help analyze customers’ existing technology and operational needs, crafting tailored Tanium solutions that resonate with stakeholders from C-level executives to end-users.Note: Candidates must be located in Western Canada, specifically in Vancouver or Calgary.

Join Dotmatics as a Technical Product Solutions Lead and play a pivotal role in shaping innovative product solutions that empower our clients in the scientific community. This remote position allows you to collaborate with a diverse team of professionals passionate about technology and science.Your expertise will help bridge the gap between technical product capabilities and client needs, ensuring seamless integration and optimal usage of our solutions. If you are a strategic thinker with a strong technical background and a desire to lead product solutions, we invite you to apply!

Join us at Smile Digital Health, where we are dedicated to achieving our vision of #BetterGlobalHealth. Our innovative health data platform and data management solutions are making a significant impact in over 20 countries, and we are proud to be ranked #19 on Deloitte's Technology Fast 50 Ranking for 2024! Our leading FHIR-based data liberation platform simplifies the process for healthcare stakeholders to collect and exchange data efficiently. The Smile platform is designed to empower people and organizations to manage healthcare data effectively. By generating and liberating structured healthcare data, we enhance the delivery of care across teams and health systems, contributing to #BetterGlobalHealth for patients every day!Apply now and discover the many reasons to SMILE!The Business Solutions Manager plays a pivotal role in leading the development of business solutions for our largest US Health Insurance clients. This position is crucial for maintaining the financial health, retention, and strategic growth of the assigned portfolio. The Sr. Business Solutions Manager will serve as a vital link between high-level business objectives and the successful implementation of Smile's health data platforms.

Role overview Shakepay is hiring a Design Engineer to help shape products that improve the user experience. This fully remote role is open to candidates across Canada. What you will do Work closely with teams across engineering, product, and design to build and refine features Design and prototype new solutions that support company objectives Implement features from concept through launch, focusing on usability and quality

Join weekday-1 as a Solutions Engineer Expert, where you will play a pivotal role in driving innovative solutions for our clients. As a key member of our remote team, you will leverage your expertise to address complex challenges and deliver outstanding results. We are looking for a dynamic individual who thrives in a collaborative environment and is passionate about technology and problem-solving.

Join our dynamic team at Smile Digital Health as a Senior Solutions Architect specializing in health technology. In this fully remote role, you will leverage your expertise to design and implement cutting-edge solutions that transform healthcare delivery.Your responsibilities will include collaborating with cross-functional teams to gather requirements, architecting scalable solutions, and ensuring successful implementation of health tech projects. We are looking for someone with a passion for innovation and a strong understanding of healthcare workflows.

Role overview Midnite seeks a Lead Platform Engineer to help define and advance its technology stack. This is a fully remote role open to candidates based anywhere in Canada. What you will do Guide the team in building scalable and reliable platforms that support strong user experiences. Shape technical decisions and set direction for platform architecture. Collaborate with engineers and stakeholders across Canada to deliver improvements and new features. Work environment Work remotely from anywhere in Canada. Join colleagues who value technical quality and thoughtful collaboration.

Role Overview Shakepay is hiring a Design Engineer to help shape its digital banking products. This remote role is open to candidates based in Canada. What You Will Do Create designs that are both visually appealing and easy to use Work closely with developers and product managers to bring design concepts to life Ensure all design work aligns with Shakepay’s brand and product goals Collaboration Expect to partner with team members across engineering and product to deliver solutions that improve the customer experience and support Shakepay’s mission in digital banking.

Join our team as an Interview Engineer, where you will play a pivotal role in enhancing the interview process for candidates and organizations alike. As an integral member of our team, you will collaborate with hiring managers to refine interviewing techniques, develop assessment tools, and ensure a fair and engaging experience for all candidates. This remote position allows you to contribute from anywhere in Canada while being part of an innovative and dynamic company.

Join our team at Remote-VA as a Sales Representative where your contributions will directly impact our mission to empower businesses through innovative digital marketing strategies. This role offers both full-time and part-time opportunities, allowing you to balance your work schedule effectively.What You Will Be Responsible For: Engaging with prospective clients through inbound inquiries and establishing strong relationships. Facilitating a seamless onboarding experience for new clients to ensure their satisfaction. Maintaining and updating accurate records in our internal systems to track client interactions. Working collaboratively with our internal teams to ensure client needs are met efficiently. What We Provide: Comprehensive training and ongoing support to help you succeed. Performance-driven bonuses to reward your hard work. Opportunities for career advancement within a thriving organization. A friendly and collaborative team culture that values your input.

About UsAt Atolio, we are a pioneering remote startup, backed by seasoned leaders from industry giants like Splunk and PagerDuty. Our mission is to democratize access to organizational knowledge across diverse applications and platforms. As an early-stage company, we leverage modern cloud infrastructure, robust security practices, and meticulous systems design to empower teams developing innovative AI and ML solutions. Our collaborative culture, advanced tooling, and extensive benefits create an environment where ownership, curiosity, and continuous development thrive.About the RoleIn the role of IT Systems Engineer, you will be instrumental in shaping and advancing the internal systems that fuel our security-focused remote technology firm. Your responsibilities will encompass user and device management, endpoint security, SaaS tools, access control, and compliance assistance, all while enhancing reliability, automation, and employee satisfaction.This opportunity is perfect for those who relish the challenge of structuring scalable internal systems, automating workflows through coding, and collaborating closely with engineering and security teams in a dynamic startup atmosphere.What You’ll DoManage user lifecycle across identity providers, devices, GitHub, and SaaS platforms (onboarding, offboarding, role modifications).Enhance endpoint management for our fully remote workforce (macOS and Linux) focusing on security, patching, and compliance.Oversee identity and access management, including SSO systems (e.g., Okta), adhering to least-privilege guidelines.Manage GitHub organization settings, access controls, and repositories while collaborating with engineering teams.Develop and sustain automation for IT workflows using code (e.g., provisioning, access reviews, audits).Refine and maintain internal IT systems with a focus on reliability, scalability, and user experience.Collaborate with security and engineering teams to support compliance initiatives (e.g., SOC 2, ISO 27001), audits, and evidence gathering.Establish and enforce device, access, and security policies while balancing usability and productivity.Assess, implement, and manage SaaS tools utilized across the organization.Lead IT initiatives from conception to execution, including system rollouts, tool migrations, and process enhancements.

Role Overview clipboard is hiring an Engineering Manager for a fully remote role based in Canada. This position leads projects and guides engineering teams to deliver solutions that serve client needs. What You Will Do Lead engineering teams working on client-focused projects Support technical decision-making and project delivery Collaborate with colleagues across Canada Location This is a remote position open to candidates located in Canada.