Enterprise Support Specialist

Job Description: Logikal Software SpecialistPosition OverviewThe Logikal Software Specialist will play a pivotal role in the implementation, maintenance, and optimization of Logikal software solutions utilized in the design of aluminum, façades, and window systems. This position is integral in ensuring a smooth interaction between design, production, and project management processes, thereby supporting both technical and operational teams effectively.Key ResponsibilitiesConfigure, customize, and sustain Logikal software to align with both project and organizational needs.Deliver technical support and training to engineers, designers, and production personnel on Logikal functionalities.Collaborate with project managers and design teams to guarantee accurate data flow across CAD, ERP, and manufacturing systems.Diagnose software issues and communicate with software vendors for timely resolutions.Create and uphold documentation, workflows, and best practices for Logikal software utilization.Ensure adherence to industry standards and company-specific design protocols.Contribute to continuous improvement initiatives by pinpointing opportunities to enhance operational efficiency through software optimization.

At Mitratech, we are a team of innovators dedicated to developing state-of-the-art products that streamline operations in Legal, Risk, Compliance, and HR sectors. Our global, close-knit team excels in an environment that champions individual achievement while fostering a diverse and inclusive culture, emphasizing excellent people practices, continuous learning, and enjoyment in our work! Our culture uniquely balances entrepreneurial spirit with enterprise-level investment, allowing us to operate swiftly using some of the most sophisticated technologies available.For over 35 years, the experts at Mitratech have committed to addressing complex challenges. Currently, we support 20,000 client organizations worldwide, including 30% of the Fortune 500, serving over 500,000 users across more than 160 countries.As we expand, we seek resourceful, passionate individuals who bring fresh perspectives. Join our global team and discover why Mitratech is a truly remarkable workplace!

REIMAGINE MANUFACTURING At Bright Machines®, we are pioneering a transformative approach to manufacturing. Our mission is to unite innovators and specialists to redefine the landscape of the industry. We believe that leveraging software and data is essential in addressing our customers' unique challenges. By harnessing intelligent automation, we empower factories with enhanced flexibility, scalability, and resilience. Our commitment is to deliver solutions that meet current demands while also preparing for the future.Joining our team means you will have the chance to make significant, lasting impacts for our organization and our clients. If you are prepared to utilize your extraordinary skills to help shape the factory of tomorrow, we are eager to connect with you.ROLE OVERVIEWWe are in search of a highly skilled Software Application Engineer with a focus on robotics programming to join our software automation team in Guadalajara.

Main Objective:The AI Solutions Specialist will be responsible for designing, developing, and implementing robust software solutions and advanced artificial intelligence models, including fine-tuning large language models (LLMs) and creating autonomous agents. This role will focus on automating business processes and conducting data analysis, adhering to clean architecture principles and MLOps methodologies for continuous deployment, while ensuring compliance with ISO 27001 security standards. Collaboration with multidisciplinary teams is essential to maintain high standards of quality, traceability, and ongoing improvement.What challenges will you face?Architect and develop scalable applications and microservices, applying clean architecture principles and design patterns that prioritize maintainability and performance.Construct, integrate, and orchestrate AI agents (including LLMs and autonomous agents) to facilitate process automation, enhance service delivery, and perform information analysis in alignment with business goals.Train, fine-tune, and assess machine learning and language models utilizing quality metrics such as accuracy, F1 score, latency, and cost per token.Guarantee software quality through various testing methodologies, including unit testing, integration testing, and A/B testing, while adhering to secure engineering practices and cybersecurity standards.Design, develop, validate, and deploy necessary software solutions, interfacing with existing or new systems, addressing issues, and implementing enhancements to current processes. Analyze and comprehend the needs of end customers effectively.

Join McDonald's Corporation as a Testing Automation Specialist and leverage your expertise to enhance our automation testing frameworks. We seek a passionate individual who can contribute to our commitment to quality and innovation.In this role, you will be responsible for designing, developing, and executing automated tests to ensure the robustness and reliability of our software systems. You will collaborate with cross-functional teams to identify testing needs and develop test strategies that align with our business objectives.

At Veeam, the global leader in data resilience, we empower businesses to manage their data seamlessly, anytime and anywhere. We specialize in providing comprehensive solutions for data backup, recovery, portability, security, and intelligence. Headquartered in Seattle, we proudly safeguard over 550,000 clients worldwide who rely on Veeam to ensure their operations remain uninterrupted. Join us as we embark on a journey of growth and innovation, making a significant impact for some of the world's most prominent brands. The future of data resilience is here—join us and move forward fearlessly.About the Role:Following our acquisition of Securiti AI, the leader in AI-driven data security posture management (DSPM), Veeam is looking for skilled Data & AI Security Specialists to drive growth in this cutting-edge sector.In this position, you will focus exclusively on Securiti AI solutions, collaborating closely with Veeam account executives to cross-sell within our existing customer base, secure new business opportunities, and expand current Securiti AI accounts. You'll share a territory with multiple AEs, enjoy significant earning potential, and receive support from a dedicated Securiti AI solution engineer for technical engagements. Additionally, you will leverage Veeam's extensive go-to-market resources to ensure customer success.

Join ALTEN Mexico, a premier engineering firm renowned for delivering cutting-edge solutions in engineering, technology, and product development. With a team of over 250 dedicated professionals, we serve diverse industries such as Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. Our extensive offerings encompass everything from project design and development to testing, validation, programming, implementation, and manufacturing.As a subsidiary of the ALTEN Group, a global leader in engineering and technology consulting with over 30 years of experience, we operate in 30 countries and employ more than 54,000 engineers. We provide a comprehensive development cycle that spans from concept design to product development, production systems, and implementation.We are on the lookout for a talented Senior Software Architect. In this pivotal role, you will spearhead the design, development, and maintenance of robust software architectures. Collaborating closely with cross-functional teams, you will ensure the delivery of superior solutions that align with our clients’ needs.

Role Overview Brillio is hiring a Senior Software Development Engineer in Guadalajara, Jalisco, Mexico. This position leads the design, development, and delivery of software solutions that support Brillio’s business goals. What You Will Do Design and build software applications from concept through deployment Work closely with cross-functional teams to ensure projects meet quality standards Mentor junior engineers and share technical knowledge Conduct code reviews and provide constructive feedback Offer technical guidance throughout the development process Who We’re Looking For Extensive experience in software development Strong collaboration skills for working with diverse teams Interest in mentoring and supporting less experienced engineers Comfort working on innovative projects and adapting to changing priorities

Join our dynamic team as a Compensation & Benefits Specialist, where you will leverage your 5+ years of experience supporting the Americas region. We are looking for a detail-oriented professional with a deep understanding of regional benefits programs and statutory requirements. The perfect candidate will possess strong analytical skills and advanced proficiency in data handling, particularly in Excel. You should have a global mindset and the ability to navigate the complexities of multiple countries. Bilingual fluency in English and Spanish is essential, with proficiency in Portuguese being a valuable asset. Experience in EOR and consulting environments, along with familiarity with automation or data analytics tools, will set you apart.Key Responsibilities:Oversee a comprehensive benefits portfolio for the Americas region, encompassing private medical, dental, vision, pension, life insurance, and regional perks.Act as the main point of contact for the global business travel insurance process.Validate, process, and maintain data related to insurance premiums, claims, and costs.Collaborate with the Finance team to prepare benefits data for management reporting.Ensure compliance with governmental regulations by staying updated on laws and legal requirements.Monitor benefit utilization by preparing and distributing insightful benefit reports.Provide benefits-related data to internal team members as needed.Address team member inquiries and issues by interpreting benefit policies and procedures.Compile special reports through data collection, analysis, and summarization of trends.Work closely with our global network of brokers, platforms, and carriers to ensure efficient program operation.

Join our innovative team at Pegasyssoft, a leading software solutions provider, as we expand our development capabilities. We are looking for passionate software developers who are eager to contribute to exciting projects and help us shape the future of technology. This is a fantastic opportunity for individuals who thrive in a collaborative environment and are eager to tackle challenging problems.

Team OverviewJoin our dynamic team dedicated to enhancing user experiences through innovative AI workflows and knowledge management solutions. We strive to provide customers with timely and relevant support that is both effective and intuitive. Our team operates with a high degree of autonomy, adhering to clear delivery timelines while placing a strong emphasis on transparency, collaboration, and continuous improvement.Position OverviewWe are in search of a seasoned Python Software Engineer who excels at developing robust services and automation frameworks. You will collaborate closely with various engineering teams to create AI-driven solutions and streamline workflow automation within our expansive product ecosystem.Key ResponsibilitiesDesign and implement new features for AI-driven workflows while optimizing existing functionalities.Develop comprehensive unit and integration tests while actively participating in code reviews.Research industry standards and best practices to enhance architectural solutions and processes.Engage with cross-functional engineering teams to ensure the quality and effectiveness of solutions.Required Qualifications5+ years of proven experience in software development.Extensive knowledge of asynchronous Python programming (asyncio, aiohttp).Practical experience with AWS services (Lambda, IAM, S3, SQS/SNS, EC2, ECS).Familiarity with CI/CD pipelines and DevOps methodologies.Expertise in designing RESTful APIs with a focus on security, documentation, versioning, error handling, and data formats.Deep understanding of software design patterns, data structures, and architecture principles.Experience with AI productivity tools (Cursor, CLine, Claude Code, etc.) is advantageous.Strong communication and collaboration skills, particularly in remote team settings.Proficient in English, both written and verbal, at an upper-intermediate level.Desirable SkillsExperience implementing Agentic workflows.Knowledge of Bedrock AgentCore and Strands SDK.Familiarity with containerization technologies.

Join our dynamic team at McDonald's Corporation as a Software Engineer III specializing in C#. In this role, you will have the opportunity to work on innovative software solutions that enhance our customer experience and streamline operations. You will collaborate with cross-functional teams to design, develop, and maintain high-quality software applications.

ALTEN México is hiring a Software Tester to support a key project in the automotive sector, based in Santiago de Querétaro, Querétaro, Mexico. Role Overview This position focuses on maintaining software quality from planning through release. The Software Tester will organize, run, and record test activities, always aligning with client requirements, project timelines, and quality benchmarks. Daily work involves tracking and managing tests and defects using Application Lifecycle Management (ALM) tools. Clear communication with cross-functional teams and international partners is essential, with English as the primary language for meetings and documentation. Main Responsibilities Carry out and record software tests in line with client specifications. Oversee testing processes and defect tracking using ALM platforms. Assess and confirm software quality at every stage of development. Work closely with development, systems, and quality teams to address issues. Join technical meetings and project reviews, communicating effectively in English. Work Environment The role involves regular interaction with multidisciplinary and international teams in the automotive industry. English is required for technical discussions and documentation.

Join Wing, a pioneer in transforming work dynamics for companies globally! We seek a Bilingual Lead Generation Specialist to cultivate strong business relationships, acquire sales leads through diverse channels, and collaborate with our sales and marketing teams to drive successful campaigns. This role involves database management, follow-ups, market research, and lead qualification, ensuring a seamless lead generation process.

At ALTEN México, we are committed to fostering innovation in engineering and technology across a wide range of industries. With operations in over 30 countries and a talented workforce exceeding 46,000 professionals, 88% of whom are engineers, we strive to deliver state-of-the-art solutions tailored to the unique needs of our clients.We are currently looking for a Compliance and Governance Specialist to join our dynamic team. This role is vital in ensuring that our practices comply with regulatory requirements and uphold corporate governance standards, thereby maintaining the integrity of our operations and safeguarding our organizational assets.Key Responsibilities: Develop, review, and implement comprehensive compliance policies and procedures across the organization. Ensure strict adherence to legal, regulatory, and organizational standards in all business practices. Conduct thorough compliance assessments and audits to identify opportunities for improvement. Provide expert guidance and support to employees on compliance regulations and best practices. Continuously monitor changes in legislation and evaluate their potential impact on the company. Prepare detailed reports for senior management and regulatory bodies as required. Organize training sessions to enhance employee awareness of compliance responsibilities.

At Welocalize, we are proud to be a leading global transformation partner, dedicated to accelerating businesses' journey towards global expansion. Our mission is to empower brands and companies to connect, engage, and cultivate relationships with international audiences. With our expertise in multilingual content transformation, we offer superior services in translation, localization, and adaptation across over 250 languages, supported by our extensive network of 400,000 in-country linguistic resources. We are at the forefront of innovation in language services, providing high-quality training data transformation solutions for NLP applications. Our unique blend of technology and human intelligence ensures that we effectively collect, annotate, and evaluate diverse content types. Our dedicated team operates across North America, Europe, and Asia, delivering exceptional service to our global clients in the most impactful markets. To learn more, visit us at www.welocalize.com.Overview In this pivotal role, you will assess project scopes and prepare accurate project quotes, ensuring seamless communication with the Project Management team to meet client demands promptly. You will also support project completion by developing and utilizing language tools and pilot processes.

Role Overview Jobgether is hiring a Billing & Operations Specialist for a partner based in Mexico. This position plays a central part in keeping financial operations accurate and supporting smooth transitions from service delivery to billing in a service-driven business. What You Will Do Manage end-to-end billing processes, ensuring invoices are accurate and timely. Coordinate with field and operations teams so that billed tasks match the services provided. Oversee financial reconciliation and reporting, maintaining clear records and supporting cash flow visibility. Promote operational efficiency by identifying and supporting process improvements. What We’re Looking For Professional experience in accounting, operations management, or systems coordination. Strong attention to detail and disciplined approach to processes. Proficiency with QuickBooks and service management platforms. Ability to work collaboratively with field and operations teams. Comfort working in a structured, continuously improving environment. Location This role is based in Mexico.

Join our dynamic team at NielsenIQ as a Senior Software Engineer, where you will play a pivotal role in designing and developing innovative software solutions. As part of a hybrid work environment, you will collaborate with cross-functional teams to deliver high-quality products that meet our clients' needs.

Join our innovative team at SimplePractice, where we are dedicated to enhancing the technology landscape for healthcare professionals. As a Software Engineer, you will play a crucial role in developing and maintaining high-quality software solutions that empower our users to streamline their practices.