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Enterprise Sales Manager at incident.io | San Francisco

incident.ioSan Francisco
On-site Full-time

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Experience Level

Manager

Qualifications

Proven track record in enterprise sales managementExperience in building and leading high-performing sales teamsStrong strategic thinking and operational planning skillsExcellent communication and interpersonal abilitiesAbility to work collaboratively with senior leadershipPassion for technology and innovation in incident response

About the job

Join Our Team as an Enterprise Sales Manager

At incident.io, we are redefining incident response with our cutting-edge AI platform, designed to minimize response times and enhance reliability for teams across the globe. Our all-in-one solution consolidates on-call management, incident response, AI-driven site reliability engineering (SRE), and status updates to empower teams to act swiftly, reduce downtime, and keep clients informed.

Since our inception in 2021, we've supported over 1,500 organizations, including industry giants like Netflix, Airbnb, and Block, in managing over 500,000 incidents. Our platform is utilized monthly by tens of thousands of professionals across Engineering, Product, and Support teams who aim to restore services quickly, maintain alignment during crises, and focus on what truly matters.

We are a rapidly expanding, ambitious team that prioritizes customer satisfaction, product excellence, and creating a magical experience for our users. Having raised $100 million from esteemed investors such as Index Ventures, Insight Partners, and Point Nine, along with support from founders and executives of leading tech companies, we are poised for significant growth.

The Opportunity

As we prepare to expand our Enterprise Sales division in 2026, we seek a dynamic and experienced Enterprise Sales Manager to lead and cultivate a high-performing team of Account Executives (AEs) while spearheading growth initiatives across strategic markets in the Americas. In this pivotal role, you will transform our initial successes into a scalable and sustainable sales engine.

Your responsibilities will include recruiting, developing, and managing a team of AEs, while also shaping the strategic direction and operational framework that will underpin our long-term achievements. You will work closely with our Head of Enterprise Sales, founders, and senior leadership to establish regional priorities, secure strategic partnerships, and lay the groundwork for enduring growth. The team you build will play a crucial role in enhancing our position in the market and expanding our reach within the enterprise sector.

About incident.io

incident.io is the premier AI incident response platform that enables teams to efficiently manage incidents and improve service reliability. Our innovative solutions have empowered thousands of organizations, fostering a culture of responsive and proactive incident management.

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