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Enterprise IT Administrator at GOVX | San Diego, CA

GOVXSan Diego, California, United States
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Key Responsibilities:Oversee the daily operations of NetSuite (ERP) and integrated systems, including Adaptive, RF-Smart (Warehouse/Shipping), Streamline, NetSuite Pay, TrueCommerce, and the Boomi Integration Platform. Administer ServiceNow Customer Service Management (CSM), ensuring effective integrations that support the member services team. Manage Salesforce (CRM) to ensure seamless data flow and integration support for the internal sales organization. Plan, prioritize, and execute enhancements and integration projects for ERP, CRM, and CSM systems. Provide Tier-2/Tier-3 technical support for system-related issues. Conduct system testing, integration validation, and quality assurance processes to ensure reliability, performance, and availability. Troubleshoot and resolve integration, workflow, and data quality issues. Identify risks and recommend improvements to enhance system stability and operational resilience. Maintain custom solutions using SuiteScript, SuiteQL, RESTlets, Boomi, MuleSoft, and application-level code to optimize logistics workflows. Collaborate closely with logistics, operations, sales, and service teams to understand processes, challenges, and requirements.

About the job

As an Enterprise IT Administrator at GOVX, you will play a crucial role in supporting and managing our core business systems, which are integral to our operations. This includes overseeing our ERP, CRM, CSM, and various operational platforms. Your primary focus will be on enhancing and optimizing logistics and sales operations utilizing NetSuite, ServiceNow, and Salesforce.

You will be responsible for managing and maintaining integrations across these systems through tools such as Boomi, MuleSoft, and Microsoft Fabric. Your expertise will guide you in designing, building, and supporting logistics-driven solutions through effective scripting, automation, reporting, and system customization.

To thrive in this position, you should possess in-depth knowledge of supply chain logistics along with robust technical skills. You will need to create customizations for NetSuite, manage integrations via Boomi, and design tailored solutions that enhance logistics, service, and sales operations at GOVX.

This position reports directly to the Chief Technology Officer.

About GOVX

GOVX is dedicated to providing exceptional services and solutions in the logistics and sales sector. With a commitment to optimizing business operations, we leverage advanced technology and innovative strategies to enhance our service offerings and improve operational efficiency.

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