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Enterprise Customer Account Executive

Ironclad, Inc.New York City
On-site Full-time $140K/yr - $165K/yr

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Experience Level

Experience

Qualifications

Qualifications & RequirementsMinimum of 1 year in a Sales positionDemonstrated experience managing and executing complex renewals from start to finishProven track record in identifying, developing, and closing upsell and cross-sell opportunities within an existing client baseStrong commercial acumen, including expertise in pricing strategies, negotiations, and deal managementAbility to analyze customer data and convert insights into actionable strategiesExceptional organizational skills with a focus on pipeline management and forecast accuracyExperience collaborating cross-functionally with Sales, Customer Success, Product, and Support teamsAbility to juggle multiple accounts and priorities in a dynamic, fast-paced environment

About the job

Ironclad, Inc. builds an AI-powered contracting platform that helps organizations turn contracts into strategic assets. The platform streamlines agreements, speeds up transactions, and provides instant insights while supporting both procurement and sales workflows. Industry leaders such as Rivian, the World Health Organization, and the Associated Press trust Ironclad to manage their contracts and maintain visibility across the process.

Ironclad has been recognized as a leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management. The company has also earned spots on lists such as Fortune Great Place to Work, Fast Company’s Most Innovative Workplaces, Forbes’ AI 50, and Business Insider’s Companies to Bet Your Career On. Backed by investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. Learn more at www.ironcladapp.com.

Role Overview

The Enterprise Customer Account Executive manages a portfolio of key upmarket clients with a focus on retention and growth. This role leads the full renewal process and identifies opportunities to expand business within existing accounts.

Working alongside Enterprise Account Executives and cross-functional teams, the Customer Account Executive is responsible for disciplined commercial execution, accurate forecasting, and maintaining strong customer relationships. Success in this role requires strategic thinking, data-driven decisions, and proactive follow-through.

About Ironclad, Inc.

Ironclad is a pioneering company revolutionizing the contracting landscape with cutting-edge AI technology. Our platform empowers organizations to manage contracts seamlessly, ensuring efficiency and clarity throughout the contracting process. With a strong reputation validated by prestigious awards and recognition, Ironclad is trusted by some of the world's most influential organizations.

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