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Experience Level
Mid to Senior
Qualifications
Proven experience in enterprise sales or account management, preferably in a technology or SaaS environment. Strong understanding of sales processes and methodologies. Exceptional communication and interpersonal skills to build strong relationships with clients. A result-driven mindset with a track record of meeting or exceeding sales targets. Ability to work independently and as part of a team.
About the job
Freshworks Inc. seeks an Enterprise Account Executive in Toronto to support and expand relationships with large enterprise clients. This role centers on understanding each client's business challenges and guiding them toward solutions that match their needs.
Key Responsibilities
Manage a portfolio of enterprise accounts, maintaining regular contact and addressing client concerns
Recommend Freshworks products and services based on a deep understanding of client requirements
Identify and pursue new business opportunities within both existing and potential accounts
Lead contract and pricing negotiations with enterprise customers
Foster client satisfaction to encourage long-term partnerships
Requirements
Background in sales and account management, with a focus on enterprise clients
Strong skills in communication and relationship-building
Ability to grasp complex business needs and match them with effective solutions
About Freshworks Inc.
Freshworks Inc. is a leading software company that provides innovative customer engagement solutions. Our mission is to make it easy for businesses to delight their customers by offering powerful yet user-friendly tools. With a diverse portfolio of products and a commitment to excellence, Freshworks is dedicated to transforming the way companies interact with their customers.
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