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Engineering Manager - Site Reliability

MoveworksBengaluru, India
On-site Full-time

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Experience Level

Manager

Qualifications

What You Bring: A Bachelor's degree in Computer Science or a related field. 8+ years of experience in software engineering or Site Reliability Engineering (SRE) with a strong focus on Python and/or Go. At least 2 years of experience leading projects, designing, analyzing, and troubleshooting distributed systems. Proficient in managing and building infrastructure systems for deployment and management of workloads in AWS, with familiarity in Jenkins, Terraform, Ansible, and Helm. Experience with Azure is an added advantage.

About the job

Your Role:

As the Engineering Manager for Site Reliability (SRE) at Moveworks, you will merge software and systems engineering to create and maintain large-scale, distributed, and fault-tolerant systems. Join us as a pivotal member of our SRE team in Bengaluru, where you will be instrumental in architecting and overseeing Moveworks' AI cloud infrastructure and strategy.

In a rapidly growing environment, you will design and manage resilient and secure cloud infrastructure, enabling our products to operate reliably and allowing our engineering teams to rapidly build and release customer-facing features.

You will collaborate with teams across platform, infrastructure, machine learning, search, data, DevOps, and frontend, building systems that empower these teams to deliver high-quality software promptly. This may involve enhancing CI/CD pipelines, enabling blue/green deployments, creating and managing canary environments, and reducing the risk of faulty code reaching production.

  • Enhance the observability and reliability of Moveworks systems by developing and managing monitoring and alerting infrastructure.
  • Improve debuggability by creating systems that facilitate issue resolution in production and analyze performance.
  • Architect, design, and lead projects aimed at bolstering the reliability of our applications and systems.
  • Serve as a technical leader for adjacent teams based in Bengaluru.

About Moveworks

Moveworks is at the forefront of AI-driven customer support, providing innovative solutions to enhance operational efficiency and customer satisfaction. Our team in Bengaluru is dedicated to building robust infrastructure that supports rapid growth and reliable performance.

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