About the job
At On, we believe that retail transcends mere transactions; it embodies a holistic experience. As we expand our global presence, we are laying the groundwork for an innovative Point of Sale (POS) ecosystem. We are seeking a Senior Engineering Manager to propel the growth of On’s Retail Experience Platform. Based in our London office, you will collaborate closely with the product team, retail operations, and key stakeholders to spearhead the integration of our new POS system, retail replenishment systems, and other vital store integrations. Your entrepreneurial spirit and results-oriented mindset, combined with robust technical oversight and execution skills, will position you as an essential member of the core team shaping the future of On’s physical retail landscape.
Your Mission:
- Drive Product Execution: You will lead the technical strategy and implementation of pivotal projects within the retail domain—focused on POS and replenishment integrations—ensuring alignment with our product vision while significantly enhancing our retail commercial capabilities. This entails owning delivery timelines and quality, managing risks, anticipating obstacles, and guiding your team through the complexities of real-world retail integrations.
- Team Leadership & Development: You will cultivate, lead, mentor, and empower a diverse team of engineers, fostering a culture of inclusivity, technical excellence, and continuous improvement. You will hold the team to high standards, nurture high performers through developmental feedback, make informed hiring decisions, and enhance overall productivity.
- Cross-Functional Collaboration: You will work closely with product management, retail operations, peer engineering teams, and technology vendors to ensure seamless feature delivery. Your role will involve translating complex technical concepts into clear narratives for stakeholders and ensuring your team's objectives align with On’s strategic retail initiatives.
- Technical Guidance & Standards: Collaborating with the leadership team, you will help establish and advocate for best practices in system design, operational excellence, and observability (including SLOs and incident management). You will ensure your team’s technical decisions and architectural designs consistently align with On Tech's architectural principles, emphasizing secure, scalable, and resilient cloud-native integrations.

