Engineering Manager - Intelligence & Semantic Layer

Join Our Team as a Senior Engineering Manager!At Helpshift, a proud member of Keywords Studios, we are revolutionizing customer support by bridging the gap between traditional service channels and the modern consumer's preference for mobile and messaging communication. Our AI-driven platform empowers companies to address customer issues swiftly and effectively, enhancing overall satisfaction.Leading brands like Supercell, Scopely, and Rovio rely on Helpshift to deliver messaging-first customer support. With our technology installed on over two billion devices globally, we serve more than 820 million active users. We seek an ambitious, experienced, and solution-focused individual who thrives in a dynamic, technology-forward environment.At Keywords Studios, we continue to develop world-class services tailored for video game and interactive content creators. Our team members are passionate, skilled, and committed to excellence. We value diversity and celebrate the uniqueness of our talent, whether in one of our 70+ studios around the globe or collaborating virtually.As a Senior Engineering Manager, you will lead a technically adept and enthusiastic team. Our engineers are product-minded and dedicated to delivering high-quality features while maintaining robust systems. Explore our Helpshift Engineering Blog to discover the exciting work happening at Helpshift.

ConnectWise is seeking a dynamic and experienced Senior Manager of Software Engineering to lead our talented development team in Pune. In this role, you will oversee the software engineering processes, ensuring that projects are completed on time and to the highest standards. You will collaborate with cross-functional teams to innovate and implement solutions that drive our business forward.As a key leader, you will mentor and guide engineers, fostering a culture of excellence and continuous improvement. Your expertise will be crucial in shaping the future of our software products, enhancing user experiences, and delivering exceptional value to our clients.

Join QAD Inc. as an Engineering Manager for our innovative Agentic Platform. In this role, you will lead a talented team of engineers, driving the development and enhancement of cutting-edge solutions that empower businesses to harness the full potential of technology. Your leadership will be crucial in fostering an environment of collaboration and innovation, ensuring our engineering practices align with industry best standards.

Keywords International is looking for an Implementation Engineering Manager to guide its engineering team in Pune. This position centers on managing the execution of multiple engineering projects, keeping them on schedule and up to quality standards. Role overview The Implementation Engineering Manager will coordinate project delivery, working closely with cross-functional groups to support project goals. The role requires attention to both technical outcomes and process improvement. What you will do Oversee the implementation of engineering projects from planning through delivery Ensure projects meet established quality benchmarks and deadlines Work with teams across departments to develop solutions and streamline operations Requirements Experience leading engineering teams Strong project management skills Ability to collaborate with diverse teams and drive process improvements

ABOUT THE ROLEWe are looking for a dynamic Web Engineering Manager to spearhead and nurture our web development team based in Pune, as an integral part of our global Web organization. This position emphasizes effective people management, project delivery, and overall team well-being, empowering engineers to excel while ensuring alignment with international standards and technical directives.In this role, you will collaborate closely with Lead Developers, QA teams, and regional stakeholders to guarantee seamless delivery across an extensive portfolio of corporate and marketing websites, which includes both legacy systems and a contemporary web stack.As part of the onboarding process, the successful candidate will engage in a two-week orientation at our London office to align on operational methodologies, standards, tools, and key stakeholders.KEY RESPONSIBILITIESTeam Leadership & People ManagementLead and support a talented team of web developers based in Pune.Facilitate regular one-on-ones, performance evaluations, and career development initiatives.Cultivate a positive, inclusive, and high-performance team culture.Assist in onboarding and mentoring new team members.Serve as the primary people manager for the Pune web development team.Delivery & ExecutionOversee daily project delivery, capacity planning, and prioritization of workloads.Ensure timely delivery of work adhering to established quality standards.Collaborate with Project Management, QA, and DevOps teams to facilitate smooth releases.Identify potential delivery risks and escalate issues as needed.Help establish and maintain consistent development processes.Collaboration & AlignmentWork closely with Lead Developers to align with architectural and technical standards.Engage with global stakeholders from London, the US, and Europe.Support recruitment efforts for the Pune team alongside global leadership.Act as a local point of escalation for delivery or personnel-related matters.Continuous ImprovementAssist in enhancing development practices and team workflows over time.Promote the adoption of innovative tools, platforms, and processes.Encourage knowledge sharing and continuous learning within the team.

Join Helpshift, a pioneering SaaS platform that empowers businesses to deliver an exceptional customer support experience seamlessly integrated within their applications! With our technology installed on over 2 billion devices, we engage with more than 900 million users monthly, facilitating approximately 7 million conversations every month. As a Senior Engineering Manager, you will spearhead projects that enhance these interactions, maximizing value for consumers.In this role, you will lead a dynamic and technically adept team of engineers who prioritize product quality and care deeply about delivering impactful features. Our Engineering Blog showcases the fascinating work we undertake at Helpshift. Be part of a culture that values innovation and quality!Key Responsibilities:Lead the team focused on enhancing workflows, including chatbots and auto-assignment systems, while integrating AI capabilities.Evaluate software solutions and system performance, mentoring the software development team.Ensure the stability, scalability, and resilience of the Helpshift platform.Oversee the development, deployment, and integration of software solutions.Drive improvements in performance, efficiency, and sustainability of our products.Advocate for team members and foster a positive work environment.Mentor junior software developers with patience and clarity.Strategically plan and execute project timelines.Identify training needs and foster talent development.Recruit and onboard team members and contractors.Exhibit strong work ethics and collaborative spirit.Collaborate effectively with team leaders and other departments.

At Druva, you won't just become part of a team; you'll be a key player in redefining the future of data security when it matters the most. Our innovative, cloud-native solutions are tailored to simplify the most challenging aspects of cyber resilience for our clients. As the frontrunner and industry leader in fully managed SaaS data protection, we empower organizations to secure and recover their data from ransomware, cyberattacks, and operational disruptions while eliminating the complexities, costs, and risks associated with legacy systems. Our rapid growth and recognition in the industry speak volumes: Druva has been acknowledged as a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Our customers echo this leadership daily, reflected in strong Gartner Peer Insights ratings, impressive Net Promoter Scores (NPS), and outstanding willingness-to-recommend results. Explore more about us at druva.com and connect with us on LinkedIn, X, and Facebook. Our Enterprise Workload solution offers a unified server backup and archival system built on Druva’s secure, high-performance cloud platform. With Phoenix, data can be stored indefinitely, featuring limitless snapshots and flexible retention policies, all while significantly reducing backup costs. Druva employs a multi-layered approach to data security, providing organizations with the tools to meet both their data security and privacy needs. As the Engineering Manager, you will lead a talented team of senior engineers responsible for delivering features and enhancements for scalable distributed systems and applications. This role involves active participation throughout the entire product development lifecycle, including product roadmap planning, requirements specification, design, delivery, testing, documentation, release management, support, and maintenance. Additionally, you will oversee talent management activities, such as mentoring, providing feedback through regular 1-1s, and conducting performance appraisals.

At FloQast, we are seeking a Senior Manager of Software Engineering who will play a pivotal role in cultivating inclusive and collaborative teams focused on delivering exceptional customer outcomes. Leveraging your technical expertise, you will mentor team members while driving continuous process enhancements that contribute to their success. This role entails close collaboration with Product Management, Design, and various other departments to ensure that we meet our customers' needs effectively. You will report directly to the Director of Engineering and be part of a rapidly expanding engineering department within our organization.

Join QAD Inc. as the Manager of Engineering for our Platform Infrastructure team, where you will lead innovative projects that shape the future of our technology solutions. We are looking for a dynamic leader with a passion for engineering excellence and a commitment to driving performance.

Join QAD Inc. as a Manager of Engineering for our Integration Platform. In this pivotal role, you will lead a talented engineering team to design and implement robust integration solutions that enhance our product offerings. You will drive innovation and ensure the seamless operation of our integration platforms in line with business objectives.

About Fictiv Fictiv is a global manufacturing and supply chain company helping product innovators turn ideas into reality. With manufacturing hubs in India, Mexico, China, and the U.S., Fictiv supports organizations as they scale operations and move quickly from prototype to production. The platform connects businesses to reliable production resources, simplifies logistics, and reduces risks. To date, Fictiv has delivered over 35 million commercial and prototype components for industries such as aerospace, robotics, automotive, and climate technology. Why Fictiv? Creativity encouraged: Fictiv values a growth mindset. Team members are free to pursue new ideas and are supported in bringing bold strategies to life, especially those that help meet sales and customer goals. Career growth: The company environment is designed for personal and professional development. Team members support each other, making it a strong place to advance a career. Location This role is based in Fictiv's Pune, India office.

Role overview Cavista seeks a Software Engineering Manager based in Pune to lead a team of engineers. This role centers on delivering dependable software solutions and ensuring projects move forward smoothly. The manager oversees development efforts, providing direction and support to the team. Encouraging collaboration and innovation is a key part of the job, as is helping engineers follow established practices throughout the development process. What you will do Lead and mentor a team of software engineers Oversee software development projects from planning through delivery Promote teamwork and a culture of innovation Ensure adherence to proven engineering practices

Empowering Hardware Innovators to Create Superior Products, RapidlyAt Fictiv, we are dedicated to supporting product innovators in their creative processes.As a global leader in manufacturing and supply chain solutions, Fictiv empowers organizations to scale effectively across our four global facilities located in India, Mexico, China, and the United States. Companies partner with Fictiv to leverage high-quality production, streamline supply chain logistics, and effectively mitigate risks, facilitating a smooth transition from prototype to full-scale manufacturing with speed and assurance. To date, we have delivered over 35 million commercial and prototype parts across diverse industries, including aerospace, robotics, automotive, and climate technology, enabling our clients to innovate swiftly, optimize resources, and achieve sustainable growth. Key Responsibilities in This RoleAt Fictiv, we empower creators. Our platform accelerates product development, allowing our clients to explore technological frontiers—from autonomous vehicles to affordable water purification systems. We seek an Engineering Manager with robust technical leadership skills, tasked with guiding and nurturing a high-performing engineering team. This position melds deep technical knowledge with people management, centering on the development of reliable, scalable solutions, while mentoring engineers and cultivating a culture of engineering excellence and continuous improvement.What You Will Be DoingFoster a high-performing team environment that empowers engineers to excel.Coach, mentor, and cultivate engineering talent through regular feedback, performance management, and career development planning, while facilitating team growth as required.Collaborate with business and technical stakeholders to gather requirements, clarify goals, and translate needs into scalable technical solutions and platform capabilities.Establish and continuously enhance team processes to promote iterative delivery, innovation, and high reliability.Drive both short- and long-term improvements in engineering-wide practices such as development methodologies, hiring/onboarding, team cohesion, and incident response.Address systemic obstacles to team health, system performance, and project delivery.Promote and extend a culture focused on transparency, safety, and growth.

Join QAD Inc. as a Senior Manager in Engineering to lead our Foundational Platform & Data initiatives. In this pivotal role, you will drive the development and enhancement of our core engineering solutions, ensuring scalability and efficiency. You will collaborate with cross-functional teams to implement innovative strategies that align with our business goals.Your leadership will be crucial in mentoring and guiding a talented engineering team, fostering a culture of continuous improvement and excellence. Bring your expertise in software engineering and your passion for data to make a significant impact in our organization.

Join Rubrik as an Engineering Manager for our Cloud Platform Development team, where you will lead a dynamic group of engineers dedicated to building and enhancing our cutting-edge cloud solutions. You will play a pivotal role in architecting and delivering robust software that meets the demands of our global clientele.

Join QAD Inc. as a Senior Manager of Engineering and play a pivotal role in our ERP Modernization initiative. In this position, you will lead a team of skilled engineers, driving the strategy and execution of innovative solutions that enhance our ERP offerings. You will collaborate closely with cross-functional teams to ensure alignment with business objectives and maintain the highest standards of quality.Your leadership will be critical in developing a high-performing engineering team, fostering an environment of continuous improvement, and guiding the modernization of our ERP systems.

Join QAD Inc. as a Senior Manager of Engineering in our Agentic AI division. In this role, you will lead a talented team of engineers dedicated to pioneering advancements in artificial intelligence technologies. You will be responsible for overseeing projects from conception through implementation, ensuring they align with our strategic goals and exceed client expectations.Your leadership will foster a collaborative and innovative environment, enabling your team to excel. We seek an individual with a passion for technology and a proven track record in managing engineering teams to deliver high-quality solutions.

Role overview NICE Ltd. seeks an Engineering Tech Manager (CCaaS) to lead teams in Pune, India. This role centers on guiding engineering groups that build and maintain cloud-based contact center solutions. The manager will be responsible for ensuring technical excellence and that all projects align with broader company objectives. What you will do Direct the development and rollout of Contact Center as a Service (CCaaS) products Lead and mentor engineering teams, encouraging collaboration and professional growth Coordinate with other departments to drive engineering projects forward Champion new ideas and improve efficiency within ongoing initiatives Keep a strong focus on delivering dependable, scalable technology for customer engagement Location This position is based in Pune, India.

Endava is looking for an Applications Management Engineer - Support to join the team in Pune. This role focuses on providing support for applications management, helping clients resolve technical issues and maintain smooth operations. What you will do Troubleshoot application issues as they arise Implement solutions to address technical problems Work directly with clients to support their operational needs Contribute to ongoing improvements within the team Collaboration and environment This position works closely with both clients and colleagues. The team values innovation and encourages sharing ideas to improve processes and outcomes. Location This position is based in Pune.