Engineering Manager, Forward Deployed Engineering

Join ServiceNow as a Forward Deployed Solution Engineer in our Applied AI team, where you will be at the forefront of delivering innovative AI solutions to our clients. In this role, you will work closely with cross-functional teams to understand customer needs, customize solutions, and ensure successful implementations. Your expertise in AI technologies and strong problem-solving skills will be crucial in driving success and enhancing customer satisfaction.

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates with clients to transform groundbreaking research into practical production systems. We thrive at the crossroads of customer engagement and foundational platform advancement.About the RoleAs a Forward Deployed Engineer (FDE), you will spearhead intricate end-to-end deployments of cutting-edge models in partnership with our most pivotal clients. You will take ownership of the entire process, from discovery and technical scoping to system design, implementation, and production launch, working closely with customer engineering and domain experts.Your success will be measured by the adoption of production systems, the tangible impact on workflows, and feedback-driven evaluations that influence product and model trajectories. Collaboration is key, as you will interact regularly with our Product, Research, Partnerships, GRC, Security, and GTM teams.This position is based in Dublin, with a hybrid work model requiring three days in the office each week. We provide relocation assistance, and travel may be necessary up to 50% of the time.Key ResponsibilitiesLead technical delivery across various deployments from initial prototype to robust production.Develop full-stack systems that not only provide customer value but also enhance our learning processes.Integrate deeply with customer teams, grasp their requirements, and facilitate the adoption of your solutions.Define project scope, sequence deliveries efficiently, and proactively eliminate barriers.Balance trade-offs between project scope, speed, and quality; adjust plans to ensure timely delivery.Contribute directly to coding when necessary to ensure progress and clarity.Document effective working patterns in tools, playbooks, or reusable components for team use.Provide field feedback that aids Research and Product in understanding model performance and areas for improvement.Maintain team momentum through clear communication and follow-through.Ideal Candidate ProfilePossess 5+ years of engineering or technical deployment experience, including customer-facing roles.Demonstrated ability to scope and deliver complex systems in dynamic or unclear environments.Proficient in writing and reviewing production-grade code across frontend and backend, particularly in Python, JavaScript, and other relevant technologies.

Intercom is a pioneering AI Customer Service company dedicated to enhancing the customer experience for businesses worldwide.Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, empowering businesses to provide exceptional, round-the-clock support. By integrating Fin with our Helpdesk, we offer a comprehensive solution known as the Intercom Customer Service Suite, which augments human support for intricate and high-touch inquiries.Since our inception in 2011, we have earned the trust of nearly 30,000 global enterprises, setting a new benchmark for customer service excellence. Our commitment to innovation, speed, and delivering unparalleled value to our clients is at the heart of what we do.What's the opportunity?Due to a surge in demand, we are seeking skilled software engineers to collaborate closely with our most strategic customers, bridging the gap between their business objectives and our AI Agent for Customer Service, Fin.As a founding Senior Forward Deployed Engineer, you will engage with our R&D team, influencing product roadmap decisions while delivering significant business outcomes for our clients. You will be instrumental in transforming how our most strategic customers scale their customer support operations. Your role will involve direct collaboration with customers and our go-to-market team to thoroughly understand their use cases, allowing you to design, build, and implement tailored solutions.If you thrive in an environment that fosters ownership, creativity, and leadership across R&D and Go-to-Market teams, then this role is perfect for you.

Intercom is a leading AI-driven Customer Service platform dedicated to empowering businesses with exceptional customer engagement capabilities.Our flagship AI agent, Fin, stands out as the most advanced customer service AI in the marketplace, enabling businesses to provide continuous, flawless customer service and significantly enhance their customer experiences. Fin integrates seamlessly with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, tailored for complex inquiries that necessitate human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. Our core values drive us to innovate relentlessly, operate swiftly, and continuously deliver exceptional value to our clients.What’s the Opportunity?In response to the increasing demand over the past six months, we are seeking skilled software engineers to work closely with our most strategic clients, bridging the gap between their business objectives and our AI agent, Fin.As a Staff Forward Deployed Engineer, you will engage directly with these clients alongside our Go-To-Market team, gaining insights into their use cases and designing, building, and implementing tailored solutions. You will operate autonomously, expected to set strategic direction, own project outcomes, and confidently represent Intercom in high-stakes client interactions. Your role will be crucial in transforming how our customers scale their support operations, yielding significant business results.Moreover, you will lead through example, acting as a force multiplier who influences product direction with field insights and helps shape the concept of Forward Deployed Engineering at Intercom.If you seek a role that offers ownership, creativity, and the opportunity to guide R&D and Go-To-Market teams in a fast-paced environment, this position is for you.What Will I Be Doing?Drive the adoption of Fin by enabling prospects to harness the power of Intercom’s AI capabilities for automated and scalable support operations.Engage deeply with strategic customers to identify their business challenges and technical needs, acting proactively to guide them towards outstanding results with Fin.Collaborate hands-on with customers' technical teams as a confident subject-matter expert, coding alongside them to drive projects to successful completion.Work closely with Sales, Success, and Product teams, actively influencing their work to ensure a seamless customer experience.

OverviewLocation: Dublin, Ireland, on-siteRequirement: Bachelor’s Degree in Mathematics, Engineering, or Computer Science (completed or in final year)About WhippyWhippy is a cutting-edge AI communication platform that streamlines real business workflows through voice, SMS, chat, and APIs. We partner with telephony providers, CRMs, ATS platforms, and internal enterprise systems to empower AI agents capable of handling inbound calls, qualification flows, onboarding processes, support inquiries, and operational tasks.The RoleAs a Forward Deployed Engineering Intern, you will engage directly with enterprise deployments and contribute to production code that integrates Whippy with customer systems. Your work will straddle the realms of APIs, telephony, databases, and AI workflows. This is a hands-on role where you will build and debug live systems used by actual customers, setting the stage for potential advancement into a full-time Forward Deployed Engineer position.What You’ll Do• Develop and enhance API integrations with third-party systems (CRM, ATS, telephony, internal tools)• Create data flows connecting Whippy with external platforms• Troubleshoot production issues related to webhooks, retries, and asynchronous workflows• Optimize logging, monitoring, and visibility across deployment systems• Document integration architecture and deployment methodologies• Recognize patterns across customer implementations and suggest reusable enhancementsWhat We’re Looking For• A Bachelor’s Degree in Mathematics, Engineering, or Computer Science (completed or in final year)• Solid programming fundamentals• Experience in developing substantial software projects (internships, open source, personal projects)• Comfort with APIs and relational databases• Strong analytical skills for data flow and troubleshooting• A proactive mindset with the ability to communicate effectively in written and verbal forms

About ChalkChalk is revolutionizing the data platform landscape, enabling the future of machine learning applications. We simplify complexities and overcome latency and scalability challenges that have historically hindered ML capabilities. Our platform combines the high performance of Rust with developer-friendly tools that are a pleasure to work with. Trusted by leading companies, Chalk is instrumental in tackling issues such as preventing fraudulent credit card transactions, verifying identities, and enhancing clean energy capture. We have recently secured a $50 million Series A funding round led by Felicis.About the RoleAs a talented software engineer, you will design and implement tailored technical solutions while collaborating with our machine learning teams to enhance Chalk’s proprietary infrastructure. You will engage directly with Chalk's customers to construct efficient feature pipelines addressing challenges in healthcare, finance, and recommendation systems. This role offers you a remarkable chance to work closely with clients, gathering requirements and engineering feature pipelines that support critical applications, including cancer detection, fraud prevention, and product recommendations. Join us in-person as an early member of our high-growth startup and make a lasting impact.Your ResponsibilitiesDevelop code to implement Chalk technology for our customers and prospects, familiarizing yourself with Chalk's infrastructure to ensure optimal integration across diverse environments.Collaborate closely with our Engineering and Sales teams.Serve as the primary technical point of contact during pre-sales and post-sales processes, including customer onboarding and ongoing support.Advise customers on new product offerings as their business needs evolve.Assist in interviewing and expanding the Engineering team.

OverviewLocation: Dublin, Ireland, on-siteRequirement: Degree in Mathematics, Engineering, or Computer Science (completed or final year)About WhippyWhippy is a cutting-edge communication platform leveraging AI to streamline real business workflows across voice, SMS, chat, and APIs. Our innovative solutions interface seamlessly with telephony providers, CRMs, ATS platforms, and internal enterprise systems, empowering AI agents to manage inbound calls, qualification flows, onboarding processes, support queries, and operational tasks efficiently.The RoleAs a Forward Deployed Engineer, you will engage directly with enterprise deployments, developing and deploying production code that integrates Whippy into customer systems. Your work will span APIs, telephony, databases, and AI workflows. This is a hands-on role, distinct from research or passive internships; you will actively build and troubleshoot systems that serve live customers.What You’ll Do• Design and enhance API integrations with third-party systems (CRM, ATS, telephony, internal tools)• Create and manage data flows between Whippy and external platforms• Troubleshoot production issues involving webhooks, retries, and asynchronous workflows• Strengthen logging, monitoring, and visibility across deployment systems• Document integration architecture and deployment strategies• Recognize patterns across customer implementations and recommend reusable enhancementsWhat We’re Looking For• Bachelor's degree in Mathematics, Engineering, or Computer Science (completed or in final year)• Solid programming foundation• Experience with substantial software projects (internships, open-source contributions, personal projects)• Familiarity with APIs and relational databases• Ability to analyze data flow and potential failure modes critically• Strong sense of ownership and readiness to address real production challenges, with excellent verbal and written communication skills.

About KotaKota is revolutionizing the accessibility of insurance and retirement benefits, akin to the convenience of modern software. Our innovative offerings include the Kota Platform, the world’s first fully integrated benefits platform, and Kota Embed, which provides embedded insurance and retirement solutions for various platforms. Our mission is to make benefits and insurance more accessible and enjoyable for today’s workforce.Founded in 2022, Kota has successfully raised over €20 million from leading European tech investors such as Eurazeo, EQT Ventures, Northzone, Frontline, and notable angel investors like Romain Huet (formerly of Stripe, now OpenAI) and David Clarke (formerly of Workday). Our investors have previously supported illustrious companies including Spotify, Airbnb, Klarna, Truelayer, Snapchat, Workday, Personio, Workvivo, Pointy, Workable, and Wayflyer.About the TeamAs a member of Kota’s Forward Deployed Engineering team, you will collaborate directly with our customers, such as global payroll providers and HR platforms, to facilitate the integration of our APIs and SDKs through personalized support and insightful guidance. Our aim is to simplify complexities, enabling platforms to focus on delivering attractive benefits without the burden of outdated systems.The RoleIn the position of Forward Deployed Engineer (FDE) at Kota, you will be at the crossroads of engineering, product development, and customer success. You will engage with clients to design and implement solutions that maximize the value derived from Kota’s developer offerings. Unlike conventional engineering roles, this position emphasizes customer interaction and hands-on involvement. You will produce production-quality code, counsel partners on best practices, and influence our product roadmap through real-world integration feedback. This role is ideal for those looking to apply their technical expertise in a high-impact, customer-centric setting while transforming global benefits delivery.What You’ll DoCollaborate with customer engineering teams to integrate Kota’s SDKs and APIs into their platforms.Convert customer requirements into scalable, production-ready solutions.Enhance Kota’s product offerings by developing internal tools, writing reusable code, and identifying areas for API and SDK improvements.Work alongside Product, Engineering, and Customer Success teams to ensure successful deployments.Serve as the technical advocate for customers, shaping feedback into actionable insights for our product development.

About Chalk Chalk is revolutionizing the data platform landscape, enabling the next generation of machine learning applications. We are dedicated to dismantling the complexities, latency, and scalability barriers that have historically limited ML capabilities. Our innovative platform merges the lightning-fast performance of Rust with user-friendly tools that developers adore. Major companies rely on Chalk for critical operations, including preventing fraudulent credit card transactions, identity verification, and optimizing renewable energy capture. Recently, we secured a $50 million Series A investment led by Felicis. About the Role As a talented software engineer, you will create customized technical solutions and collaborate with machine learning teams to enhance Chalk’s proprietary infrastructure. Your role will involve partnering with Chalk's clients to construct efficient feature pipelines for diverse challenges in healthcare, finance, and recommendation systems. This is an exceptional chance to work directly with clients, gathering requirements and engineering feature pipelines for use cases such as cancer detection, fraud prevention, and product recommendations. Join us as an early employee and make a significant impact within a fast-growing start-up. What You Will Do Develop and implement Chalk technology for clients and prospects, becoming proficient with Chalk's infrastructure to ensure seamless integration across various environments. Collaborate closely with our Engineering and Sales teams. Serve as the primary technical liaison during pre-sales and post-sales processes, facilitating customer onboarding and ongoing support. Advise customers on new product offerings as their business needs evolve. Participate in interviewing and expanding the Engineering team. What We’re Looking For A strong technical background with experience in software development or building machine learning models. 2+ years of professional experience in backend software engineering. Proficiency in Python and SQL. Strong collaborative skills to work effectively in teams comprised of both technical and non-technical members. Exemplary written and verbal communication, problem-solving, storytelling, and analytical abilities.

About the TeamAt OpenAI, our Forward Deployed Engineering team collaborates with clients to transform groundbreaking research into impactful production systems. We operate at the nexus of client delivery and core platform innovation.About the RoleWe are seeking customer-centric software engineers passionate about developing tailored solutions that harness OpenAI’s APIs to address real-world challenges. As a Forward Deployed Software Engineer (FDSWE), you will engage with both our customers and OpenAI’s engineering teams to architect and deploy scalable solutions that tackle their most complex issues. You will design effective abstractions to enhance our delivery speed and quality across all Forward Deployed interactions.In this role, you will work closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers dedicated to the same accounts. Additionally, you will collaborate with our Research and Applied Product Engineering teams to relay valuable customer insights.This position is based in Dublin, utilizing a hybrid work model of three days in the office weekly. Relocation assistance is available, and travel may be required up to 50%.Your Responsibilities Will Include:Engaging closely with key customers to thoroughly understand their business needs and technical specifications.Designing and developing comprehensive full-stack solutions using an iterative, experimentation-driven methodology.Drafting detailed scopes of work and project timelines for both proof-of-concept and full-scale implementations.Acting as a technical expert and trusted advisor, working hands-on with customer technical teams to drive projects to fruition.Collaborating with Product, Research, and Applied teams to ensure exceptional customer experiences, successful project completions, and constructive product feedback.Contributing to internal knowledge repositories, codifying best practices and sharing insights from customer engagements to enhance the Forward Deployed Engineering function.You Will Excel in This Role If You Have:A minimum of 7 years of full-stack engineering experience (excluding internships) in tech-centric roles, with customer-facing experience being highly advantageous.Proficiency in programming languages and frameworks relevant to full-stack development.A strong understanding of software architecture, design patterns, and best practices for scalable applications.Excellent problem-solving skills and the ability to think critically in complex situations.Outstanding communication skills, with the ability to convey technical concepts to non-technical stakeholders.

Join ServiceNow as a Forward Deployed Engineering Build Manager, where you will play a pivotal role in leading engineering projects that drive innovation and efficiency. As a key member of our team, you will oversee the deployment of builds, ensuring that our software solutions meet the highest standards of quality and performance.

Intercom is a pioneering AI Customer Service company committed to revolutionizing business-customer interactions by delivering exceptional customer experiences.Our flagship AI agent, Fin, represents the forefront of customer service AI technology, empowering businesses to maintain flawless, around-the-clock customer support. This innovation transforms customer interactions, making them more efficient and impactful. Fin seamlessly integrates with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, which enhances support for intricate inquiries that necessitate human engagement.Since our inception in 2011, we have garnered trust from nearly 30,000 businesses worldwide, setting a new benchmark for customer service excellence. Guided by our core values, we constantly challenge limits, operate with urgency, and deliver unmatched value to our clientele.What’s The Opportunity?As an AI-first organization, Intercom is redefining the landscape of customer service. Our advanced AI agent, Fin, combines automation with empathy, establishing a new paradigm in customer support. In this role, you will play a crucial part in shaping the future of AI-driven customer service, showcasing the transformative impact of artificial intelligence. By articulating an ambitious vision and delivering significant solutions, you will turn the concept of AI-enhanced support into a tangible reality for our clients.About the Role:We are seeking an extraordinary Solutions Engineer to become a vital member of our dynamic Customer Solutions Team. In this position, you will engage directly with our clients as their trusted advisor, playing a critical role in their success...

Join Version 1 as a Solution Architect specializing in Cloud, AI, and Automation. You will play a pivotal role in driving innovative solutions for our clients in the Public Sector and Utilities. In this dynamic position, you will collaborate with cross-functional teams to design, develop, and implement scalable cloud-based architectures that leverage AI and automation technologies.As a mid-senior level professional, you will bring your expertise to enhance our solutions and meet the challenging demands of our clients. Your contributions will directly impact project success and client satisfaction, solidifying Version 1's reputation as a leader in digital transformation.

About Us: At Articul8 AI, we are on a mission to redefine the standards of excellence in AI product development. Our dedicated team is committed to crafting outstanding solutions that not only meet but exceed the expectations of our clients. We leverage our unique capabilities to create a positive impact in the world, inspiring others to join us in this journey.Job Description: We are excited to welcome a talented Infrastructure Engineer to our innovative Product Technology team. This individual will play a vital role in shaping the infrastructure for our Generative Artificial Intelligence (GenAI) products. You will be responsible for designing and building scalable, robust, and cost-effective cloud-based solutions. Collaborating with cross-functional teams, you will drive innovation, optimize performance, and ensure seamless integration across our GenAI-driven offerings.

Who We AreAt Newcode.ai, we are pioneering the integration of artificial intelligence into the legal sector, empowering law firms and legal professionals to achieve real-world impact. Joining our innovative and fast-paced team offers you the unique chance to collaborate closely with visionary founders at the forefront of AI and legal transformation — influencing not only our product but the future landscape of legal practice.We cultivate an environment of trust, inclusivity, and excellence. If you flourish in dynamic environments, enjoy tackling intricate challenges, and are eager to immerse yourself in the realms of AI and startups, Newcode.ai is your ideal workplace.Role OverviewAs a Legal Engineer at Newcode.ai, you will serve as an essential liaison between our clients and our product & engineering teams. By deeply engaging with the workflows of lawyers and legal teams, you will gain a comprehensive understanding of their operations and identify opportunities where AI can provide substantial value. Your insights will be transformed into AI-driven solutions, optimized prompts, and structured workflows that yield tangible benefits.Your role will encompass guiding clients throughout their journey with us — from onboarding to adoption, expansion, and ensuring long-term value realization. You will advocate for their needs internally and drive our AI product development, while simultaneously maintaining a commercial perspective by managing client relationships and spotting growth opportunities — even rolling up your sleeves to enhance the product itself.In essence, you will be equally adept at facilitating workshops with law firm partners and contributing to product discussions with our engineering team.Drive Legal InnovationCollaborate with legal, product, and engineering teams to identify, scope, and implement AI-driven legal solutions for our partners and clients.Document solutions, create internal knowledge resources, and contribute to a repository of scalable legal engineering playbooks to enhance our growth.Ownership of Customer JourneyLead the onboarding process and workshops for legal teams, supporting pilot initiatives and ensuring successful user adoption of new workflows and tools.Set clear benchmarks and milestones with clients, track progress, and manage renewals and expansion discussions — proactively uncovering growth opportunities within existing accounts.Strategic Enablement & AdoptionIdentify and implement use cases that align with customer objectives.Promote measurable adoption by thoroughly understanding lawyer workflows, translating insights into solutions that deliver genuine, quantifiable value, and continuously refining them as needs evolve.Customer ImpactAct as the internal voice of the customer — advocating for their needs, following through on feedback, and ensuring their success with our solutions.

At Crusoe, we are on a mission to enhance the availability of energy and intelligence, creating the engine for an ambitious AI-driven world where creativity thrives without compromising on scale, speed, or sustainability.Join Crusoe and become part of the AI revolution with sustainable technology. You will be at the forefront of innovation, driving impactful solutions and collaborating with a team dedicated to shaping responsible and transformative cloud infrastructure.Role Overview:Crusoe Cloud is looking for a Senior Solutions Engineer to partner with our key enterprise clients as they deploy AI/ML workloads on our state-of-the-art GPU infrastructure. This role is highly interactive and customer-focused, requiring extensive technical knowledge in Kubernetes, MLOps, and cloud architecture.You will manage the entire deployment process—from conducting Proofs of Concept (PoCs) to optimizing workloads after the sale, acting as a vital technical liaison between our customers and engineering teams. Ideal candidates will have a passion for AI infrastructure, proficiency in containerized systems, and the ability to translate workloads seamlessly across different cloud environments.Your Responsibilities:Customer Enablement: Lead the technical onboarding and deployment of intricate AI/ML workloads, managing the PoC process through to post-sales optimization.Kubernetes & MLOps Implementation: Design and deploy ML workloads utilizing Kubernetes-based frameworks (e.g., Ray, Kubeflow) to create infrastructure that optimally balances performance, scalability, and efficiency.Infrastructure-Centric Approach: Move beyond abstract services—deploy and refine AI/ML workloads directly on Crusoe's infrastructure, ensuring optimum performance at both the container and hardware levels.Cross-Cloud Migration: Assist customers in transitioning and adapting workloads across AWS, Azure, and GCP, articulating the trade-offs between cloud-native and Crusoe-native strategies.Technical Communication: Conduct workshops, live demonstrations, and solution reviews, while contributing to case studies, solution briefs, and blog content that showcase real-world customer successes.Customer Advocacy: Provide valuable feedback to internal engineering and product teams, helping to enhance Crusoe’s platform based on hands-on implementation experiences.Qualifications:Proven expertise in Kubernetes and MLOps, with hands-on experience in deploying and managing cloud-based infrastructure.Strong understanding of AI/ML workloads and the ability to optimize them for performance and efficiency.Excellent communication skills, capable of conveying complex technical concepts to diverse audiences.Experience with cross-cloud architectures and migrations between AWS, Azure, and GCP.A passion for innovative technology and a desire to drive meaningful change in the AI landscape.

Join the global leader in language services and technology! In this pivotal role, you will be responsible for forging new business relationships and serving as a strategic partner within our AI Solutions group, DataForce.DataForce is an innovative and rapidly expanding service that offers high-quality data solutions for Human-Machine Interaction to some of the most esteemed technology companies globally. Our focus lies in gathering, enriching, and processing training data for Machine Learning across various AI domains.As part of the TransPerfect family, the world's largest provider of language and technology solutions, we boast a presence in over 100 cities worldwide, and we are actively seeking talent from around the globe.Your Key Responsibilities:Identify potential clients within target markets and perform thorough research on their business and technical requirements.Qualify and quantify business opportunities, driving leads from generation to closure.Ensure customer success and satisfaction by understanding client needs and providing tailored solutions.Draft and execute comprehensive business plans.Become a subject matter expert on our products, processes, and industry trends.Maintain accurate records of business opportunities in TransPerfect’s CRM system.Coordinate with production and technology teams across diverse time zones and cultures.Generate and manage lucrative business deals, focusing on high-value opportunities.Track and report on KPIs, providing updates on account progress, risks, and opportunities.Participate in trade shows and support marketing initiatives through case studies and social media.Provide accurate weekly forecasts and daily update reports.Contribute to building overall plans and budgets, ensuring the financial health of client engagements.Manage stakeholder communications for owned business accounts.Assist in training and the adoption of technologies and services within internal and client teams.

Join Primark as the Applied Insights & Analytics Lead in Dublin, where you will spearhead initiatives that drive data-driven decision-making across the organization. You will collaborate with cross-functional teams to leverage analytics and insights, enhancing our business strategies and operational effectiveness.

Join Our Team:At Notion, we empower you to create beautiful tools that enhance your professional life. In an era overflowing with applications and tabs, Notion serves as a unified platform for teams to streamline their work—integrating documents, notes, projects, calendars, and emails, all with AI capabilities designed to provide answers and automate tasks. Our diverse user base, ranging from solo entrepreneurs to major enterprises like Toyota, Figma, and OpenAI, appreciates Notion for its adaptability, helping them save valuable time and resources. We believe that in-person collaboration is pivotal to our culture. Therefore, we require all team members to work from the office on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Specific teams or roles may necessitate additional in-office days.Role Overview:As part of Notion's sales organization, which is heavily focused on Product-Led Growth, you will engage with customers who often first experience our offerings through self-service options before transitioning to comprehensive solutions. As we scale, more prospects are keen to explore how Notion can integrate with their current tech landscape, replace existing systems, or be rolled out in stages to achieve their business objectives. In your role as a Solutions Engineer, you will:Collaborate closely with the sales team on customer interactions with both potential and current clients.Address complex product and technical inquiries, RFPs, and security questionnaires accurately and promptly.Provide expert technical guidance to customers throughout the sales cycle, emphasizing swift deployment and integration of Notion.Demonstrate tailored solutions using Notion, leveraging your comprehensive knowledge of its capabilities to enhance customer workflows and integrated applications during the pre-sales phase.Gather structured product feedback to inform the Product and Engineering teams, aiding in the continuous enhancement of Notion to meet customer needs.Partner with marketing to refine our technical messaging, contributing to blog posts, webinars, and customer-facing marketing materials.Educate the sales team about the product, upcoming releases, competitive landscape, and relevant customer environments and third-party applications.Document technical insights and contribute to internal knowledge bases, serving as a resource for teams, customers, and partners.Your Impact:Act as the technical advisor for customers, ensuring a seamless onboarding experience.Drive customer satisfaction and retention by facilitating successful implementations of Notion.Help shape the future of Notion through valuable customer insights and feedback.