Engineering Manager, Core Events

Act as the primary contact within the team for customer complaints, requests, and coordination of appointments, holidays, and training sessions.Lead and manage a team of Field Service Specialists, focusing on their development, assignment of tasks, scheduling of work, and performance evaluation while ensuring equitable workload distribution and effective resource planning.Handle escalated customer situations, ensuring timely escalation to appropriate personnel when necessary.Ensure customer satisfaction in line with the Corporate Service Standard (CSS).Serve as the primary technical contact for both direct and indirect reports, coaching them through logical troubleshooting processes and enhancing their technical skills.Make decisions regarding warranty, goodwill, discounts, loaner equipment, and reconstructions as necessary.Oversee Customer Relationship Management (CRM) activities within the team, focusing on processing times and data quality.Manage activities according to Service Management specifications including processing times, orders, and data quality.Organize and lead regular team meetings and meetings with Service Management.Conduct annual audits and customer visits alongside each service technician in the team.Participate in personal development through involvement in job interviews and hiring processes.Contribute to achieving yearly contract revenue as per the budget.Ensure field staff receive proper training and that their skills are continuously developed through regular evaluations and feedback surveys. Conduct training sessions as needed.Compile and maintain operational records, including repair times, maintenance statistics, and test results.Report product failure trends and weaknesses to the relevant product groups.Coordinate all necessary express operations.

POS-25459Role SummaryAt HubSpot, our mission is to empower millions of organizations to achieve sustainable growth. As the Team Manager for Scaled Contract Management, you will lead a dynamic team dedicated to addressing billing and contract inquiries for our Scaled customers. This role is crucial in enhancing established processes, driving operational excellence, and fostering cross-functional collaboration. You will leverage data-driven insights to continuously improve our services in a fast-paced, evolving environment.What You’ll DoLead and mentor a team of Contract Managers who handle a significant volume of billing and contract inquiries.Ensure operational excellence through strategic goal setting, performance management, and professional development initiatives.Enhance workflows and implement automation solutions to boost efficiency, accuracy, and customer satisfaction.Utilize customer and performance data to uncover trends, eliminate obstacles, and execute operational enhancements.Collaborate closely with Legal, Operations, Customer Success, and regional leadership to ensure alignment and streamline contract processes.Refine existing playbooks and identify opportunities to create new scalable processes.Promote a high-performance culture within the team that emphasizes accountability, ownership, and a customer-centric approach.Guide the team through ambiguity and change, ensuring sustained focus, motivation, and alignment with business objectives.

Job Description:We are seeking a highly organized and proactive Executive Assistant to deliver exceptional support to our Senior Leadership team at Refyne. The ideal candidate will possess outstanding communication skills, a keen eye for detail, and the ability to handle tasks with utmost professionalism and confidentiality. Previous experience working in a similar capacity, particularly within a C-Suite environment, is highly desirable.Key Responsibilities:Provide administrative assistance to the Senior Leadership team, ensuring alignment with company goals and efficient operations.Keep the Senior Leadership team informed about upcoming commitments and responsibilities while following up as needed.Act as a liaison between management and employees, managing communications with both internal and external executives on various projects and tasks.Organize and prioritize the executive workload to meet organizational objectives effectively.Handle professional and personal scheduling for the Senior Leadership team, including managing agendas, emails, and calls.Coordinate all Executive Team meetings and retreats, assisting with staff meetings and events as required.Conduct research, review documents, and analyze information to enhance the productivity of the Senior Leadership team.Oversee the flow of information and content to senior executives.Assist in the development and evaluation of office policies and procedures to improve workflow.Support vendor selection and procurement of equipment, services, and supplies essential for operations.Manage travel arrangements for senior executives, including flight and hotel bookings, transportation, meal coordination, and logistics for meetings and presentations.Ensure office supplies are replenished, including snacks and necessary materials.Provide general administrative support, such as document creation, filing, and database management.Maintain professionalism and confidentiality while interacting with the Executive team and other stakeholders.Record meeting minutes and distribute them as required.Welcome clients and visitors, assisting them with their needs and fostering positive relationships.Handle petty cash reimbursements and reconciliations.

Join Altisource as a Team Lead for Settlement Services, where you will play a pivotal role in managing and guiding a team to ensure seamless settlement processes. You will leverage your expertise to optimize operations, enhance efficiency, and deliver exceptional service to our clients.

This Strategic Program Manager role is based in Bengaluru and supports one of Weekday's valued clients. The position works directly with the CEO’s Office, focusing on initiatives that drive company-wide goals. The manager will turn strategic objectives into actionable plans, coordinate efforts across departments, and ensure programs move forward from planning through completion. What you will do Lead the full cycle of strategic programs aligned with the CEO’s priorities and company objectives. Collaborate with the CEO’s Office to define, monitor, and deliver projects across multiple teams. Create program roadmaps, set milestones, and track measurable outcomes. Facilitate coordination among leadership, product, operations, and business teams. Translate business strategies into concrete plans, monitoring progress against KPIs. Identify risks, dependencies, and bottlenecks early, taking action to address them. Prepare executive-level reports, dashboards, and presentations for leadership reviews. Offer data-driven insights and recommendations to support decision-making. Set up governance frameworks and best practices for program tracking and execution. Look for ways to improve processes for greater efficiency and impact. Requirements 5–8 years of experience in program management, strategy, consulting, or similar roles. Demonstrated ability to manage complex, cross-functional programs and deliver results. Experience working closely with senior leadership or in a CEO’s/Founder’s Office role is highly preferred. Strong strategic thinking and a record of planning and executing business initiatives. Preferred skills Experience with long-term planning, business roadmaps, or growth strategies. Analytical skills for identifying risks, evaluating impacts, and implementing mitigation plans. Background in high-growth environments is a plus. Compensation Salary range: INR 18,00,000 – INR 25,00,000 (Rs 18 LPA – Rs 25 LPA) Location Bengaluru, Karnataka, India

Join Veeva Systems, a pioneering force in industry cloud solutions, as we accelerate the delivery of life-saving therapies to patients. As one of the fastest-growing SaaS companies, we've surpassed $2B in revenue in our last fiscal year, with robust growth opportunities ahead.Veeva's core values—Do the Right Thing, Customer Success, Employee Success, and Speed—drive our commitment to balancing the interests of our customers, employees, society, and investors. In 2021, we made history as a public benefit corporation (PBC).Embrace the flexibility of a Work Anywhere culture, enabling you to thrive in your preferred work environment, whether at home or in the office.We invite you to be part of our mission in transforming the life sciences sector, making a meaningful impact on our customers, employees, and the wider community.The RoleAs a Team Manager, you will guide a talented team of migration architects and consultants. We seek a dynamic leader who is highly motivated, results-driven, organized, and adept in social interactions. Your leadership will ensure service delivery and operational excellence across our R&D customer base, enhancing engagement within your team.In this role, you will serve as a customer advocate, collaborating closely with other Veeva teams (Services, Product) to ensure ongoing customer success. You will play a pivotal role in our India Services team, delivering migration solutions for global project teams implementing Veeva Vault R&D applications and Vault Platform cloud solutions within the life sciences industry.The ideal candidate will possess a passion for people management, a process-oriented mindset, and an exceptional work ethic. Enjoying autonomy and working in an international environment will be key to your success. We foster a vibrant remote work culture where hard work, enjoyment, and personal growth thrive. This is a full-time permanent role with Veeva.

Role overview Databricks seeks an Engineering Manager to lead the Core Experiences team in Bengaluru, India. This role centers on building and refining engineering solutions that enhance user experiences throughout Databricks products. The manager will guide a group of engineers, helping them collaborate to tackle technical challenges and deliver consistent, reliable results. What you will do Lead and support the Core Experiences team in daily work Shape the team’s vision and set priorities that align with Databricks’ overall objectives Encourage continuous improvement and uphold high engineering standards Mentor engineers to support their professional development Promote collaboration and knowledge sharing within the group Oversee delivery of high-quality products within established timelines Requirements Demonstrated experience leading engineering teams and managing projects Ability to set clear goals and communicate effectively Dedication to fostering growth and best practices within the team Strong problem-solving skills and a collaborative mindset

Join Stripe as a Team Lead in Risk Operations and play a vital role in safeguarding our clients' interests. In this dynamic position, you will lead a dedicated team of Risk/Partner Risk Operations associates responsible for investigating accounts to identify and mitigate risks associated with fraud and compliance with user policy requirements. Your leadership will inspire success through clear goal-setting, mentorship, and effective communication across different organizational levels. You’ll leverage your expertise to drive operational performance while fostering a culture of excellence and trust within your team.

As the Director of Staff Augmentation Services at Code and Theory, you will lead the charge in transforming how our clients leverage talent to achieve their goals. Your strategic vision will directly influence our growth and the quality of services we provide. You will collaborate with cross-functional teams to develop innovative staffing solutions that meet diverse client needs.

We are seeking a highly skilled and motivated Engineering Manager to lead our engineering team at weekday-1. In this pivotal role, you will be responsible for overseeing the development and implementation of innovative engineering solutions that meet our company's objectives. You will work closely with cross-functional teams to drive projects from inception to completion while ensuring high-quality standards and team performance.

Nexthink is seeking a passionate Product Manager to join our innovative Library team, the architects behind no-code content packs that deliver instant value to our customers.In this pivotal role, you will take ownership of a diverse range of IT subjects, such as AI compliance, endpoint health, collaboration tools, Windows upgrades, and zero-trust readiness. Your responsibilities will encompass end-to-end management: identifying customer pain points, developing the roadmap, crafting solutions, and collaborating across product, marketing, and customer success teams to ensure successful market introduction.This position is perfect for seasoned IT consultants or professionals eager to amplify their impact. Instead of addressing issues for a single organization, you will uncover trends across various industries and create solutions that enhance efficiency and productivity for thousands of organizations and millions of employees.Additionally, if you're a product manager with a robust IT background, this role offers the opportunity to design, develop, and deploy solutions rapidly, without being hindered by engineering cycles, thereby directly contributing to Nexthink's growth.Key ResponsibilitiesOwn Your Domain: Define and execute the roadmap for various IT topics within the Nexthink Library.Identify trends, customer challenges, and new technologies to develop impactful solutions.Rapid Development of No-Code Solutions: Design and produce Nexthink Library packs from concept to deployment.Deploy solutions in minutes, rather than months, by leveraging Nexthink's platform capabilities. For instance, we successfully addressed the Crowdstrike outage within a day, providing immediate support to our customers.Monitor adoption rates, usage patterns, and customer results to discern what resonates and refine continuously.Collaborate and Influence: Develop and present persuasive product pitches to internal teams, customers, and prospects, showcasing how your solutions address their urgent challenges.Work closely with Product, Sales, and Customer Success teams to grasp market demands, influence platform enhancements, and create effective solutions for customer acquisition and retention.

Join Our Dynamic Team!We are thrilled that you are considering an opportunity with us at Flentasticjobs. Your curiosity about joining our team is invaluable; it reflects a desire to contribute meaningfully to our mission. We believe that curiosity and ambition are the key differentiators between good work and exceptional work.This open role is created to tackle challenges that we are yet to solve. Whether you excel in data science, platform development, interior design, or possess skills in sales and marketing, we have intriguing problems for you to solve. If you are someone who can take charge and see a project through to completion, we are eager to discuss our challenges and explore your potential fit for the role.Once you submit your application, our team will review it and aim to respond within 48 hours. We value your time and are just as excited to find the right match as you are.Key Traits We Are Looking For:Ability to adapt swiftly in a fast-paced environment and embrace challenges.Exceptional stakeholder management skills with a strong influence.Deep empathy for the issues at hand and a genuine enthusiasm for setting new standards in urban renting.Willingness to engage in both strategic and hands-on responsibilities.Ready for your next challenge? Apply now!

Role Overview SurveyMonkey is hiring an Engineering Manager for the Infrastructure Team in Bengaluru, India. This position leads efforts to strengthen and expand the company's infrastructure, focusing on performance and reliability. What You Will Do Oversee engineering projects that improve infrastructure capabilities. Guide and support a team of engineers tackling complex technical challenges. Work closely with product management and operations to keep projects aligned with strategic objectives. Collaboration This role involves regular coordination with cross-functional partners to deliver solutions that meet both technical and business needs.

Key ResponsibilitiesLead and mentor a dynamic team of 8 to 10 skilled engineers.Develop scalable applications utilizing technologies such as Angular, React, Node.js, and Redux.Champion and implement Agile methodologies including SCRUM and Kanban.Oversee end-to-end development processes.Collaborate with leadership to drive strategic initiatives.Qualifications10 to 13 years of professional experience in software development.A minimum of 2 years in a managerial role with direct people management.5 years of experience in full-stack development.Proficient in Angular and/or React.Essential experience with Node.js.Familiarity with REST and Microservices architecture.Experience in designing, developing, and maintaining distributed web applications.Hands-on experience with coding, code reviews, and design practices in recent roles.Prior engagement in Agile/SCRUM processes.Knowledge of SQL and NoSQL databases.Strong skills in unit testing, profiling, performance tuning, and debugging.Deep understanding of Docker, Kubernetes, and containerization technologies.Thorough understanding of the CI/CD process.Excellent problem-solving skills and a positive attitude.Exceptional communication and teamwork capabilities.Experience in product development is a plus.

Join Smiths Group as an Engineering Manager, where you will lead innovative engineering teams to drive digital transformation. You'll be responsible for overseeing project delivery, ensuring technical excellence, and fostering a collaborative environment. This is an exciting opportunity to contribute to cutting-edge digital solutions while enhancing your leadership skills.

Role Overview Xponentiate is hiring a Director of Fertility Services in Bengaluru, Karnataka, India. This senior leader will guide the fertility program, focusing on patient care and clinical quality. The position shapes strategy, develops new programs, and manages a team of healthcare professionals. What You Will Do Oversee all aspects of the fertility services program Maintain high standards for patient care and clinical outcomes Lead strategic planning and program development Support and manage a multidisciplinary healthcare team Promote a collaborative and supportive work environment

Join the dynamic internal team at Weekday in a pivotal role that focuses on strategic initiatives alongside our CEO.About UsAt Weekday, we're revolutionizing the hiring landscape. We have established India's largest database of white-collar talent and created outreach tools that achieve exceptional response rates. On the candidate side, our aim is to streamline the job discovery and application process.Our mission is powered by esteemed investors including Y Combinator, General Catalyst, Kunal Shah, Cloud Capital, and other reputable angel investors.We are proud to be a profitable and rapidly growing company, consistently expanding month over month.As part of the Founder's Office, you will collaborate directly with the CEO on strategic projects, providing you with invaluable insight into startup growth and the opportunity to influence the processes that drive our scaling efforts.Interview Process1. Complete a small assignment.2. Participate in two interview rounds.

POS-P633About HubSpotHubSpot is an innovative leader in customer relationship management (CRM) software, dedicated to empowering businesses worldwide to scale sustainably. We are committed to providing our customers with cutting-edge marketing, sales, and customer success tools that enable them to grow effectively and meaningfully.Our vibrant culture thrives on a shared commitment to our mission and is driven by remarkable, growth-oriented individuals. At HubSpot, we embody our HEART values: Humble, Empathetic, Adaptable, Remarkable, and Transparent. We strive to create a workplace where our team members can thrive and unleash their full potential, regardless of their location.The OpportunityWe are looking for a dynamic Partner Development Team Manager to lead our talented team in India. This pivotal leadership position plays a crucial role in our expanding operations, offering you the chance to lay the groundwork for our Partner Development organization.As the Partner Development Manager (PDM) Manager, you will be vital in cultivating and advancing our partner ecosystem, particularly in the Upmarket segment, while driving partner-generated business. You will oversee the hiring, coaching, and leadership of a team of Partner Development Managers (PDMs) in a fast-paced environment. We seek an enthusiastic and seasoned leader capable of building a high-performing team, nurturing a culture of continuous improvement, and motivating both your team and our partners towards a shared vision.This position is based in our Bengaluru office, with a regular expectation of in-office attendance.What You'll DoAs the Partner Development Team Manager, you will:Lead and Inspire: Direct and manage the Partner Development team to surpass quarterly MBOs and monthly targets, concentrating on enhancing partner-sourced revenue, boosting revenue retention, and improving sales rates.Coach and Develop: Foster trust within your team, providing ongoing developmental feedback to enhance their comprehensive partner development skills.Build and Recruit: Take charge of maintaining team size by actively recruiting, selecting, and training new Partner Development Managers to attract and retain top-tier talent.Drive Strategic Growth: Leverage your business expertise to guide your team in strategic partner growth discussions and planning, focusing on partner-driven demand generation.Engage with Partners: As a key channel leader for the region, regularly engage with partners to build executive relationships and address escalated issues.Collaborate Across the Business: Work closely with direct sales managers, directors, and executives to ensure alignment and drive success.

As a Call Center Team Leader, you will oversee daily operations, ensuring the team meets performance standards and delivers exceptional customer service. Your responsibilities will include training new employees, evaluating team performance, actively seeking feedback, and resolving any issues that arise. You will motivate your team, create reports based on business requirements, and identify business needs to develop and implement relevant projects.