Engagement Manager II

Role overview The Engagement Manager at mcaconnect oversees client relationships and steers projects from start to finish. This is a fully remote role, centered on achieving strong outcomes for clients and providing support to internal teams throughout each project. What you will do Maintain clear communication with clients and develop ongoing partnerships Monitor project milestones and ensure deadlines are consistently met Guide cross-functional teams to reach shared goals Resolve challenges as they come up to keep projects moving forward Requirements Background in project management Proven ability to engage clients and build relationships Experience coordinating teams to achieve strategic objectives mcaconnect encourages applicants who want to make an impact for clients and colleagues while working remotely.

As an Engagement Manager at Trilagen, you will play a pivotal role in driving client satisfaction and project success. In this dynamic position, you will oversee project management, ensure the delivery of high-quality services, and foster strong relationships with clients. Your leadership will guide teams in executing strategic initiatives and achieving business objectives.

As an Engagement Manager at Jobs for Humanity, you will play a pivotal role in fostering relationships and driving impactful initiatives. Your expertise will help guide our clients towards achieving their goals while promoting inclusivity and diversity in the workforce. You will work closely with stakeholders to develop strategies that enhance engagement and ensure a positive experience for all.

ConnectWise stands as a global leader in the software industry, employing over 3,000 talented individuals across North America, EMEA, and APAC. Our community-oriented approach empowers technology solution providers, equipping more than 45,000 partners with tools that enhance business management, streamline sales processes, automate service delivery, and enable remote technology control, all aimed at delivering exceptional customer experiences.Our strength lies in our connections—among colleagues and within the community. We embrace diversity in all its forms.We are innovators, game-changers, culture enthusiasts, and advocates for humanity.We welcome exploration and discussion, recognizing pivotal moments as milestones in our journey.Your unique contributions are valued here at ConnectWise. Our inclusive and positive workplace culture ensures that every team member is recognized for their perspectives and skills, empowering you to make a significant impact.Interested? Discover how you can make a difference at ConnectWise! General Summary:The Engagement and Analytics Manager will spearhead global employee engagement initiatives, oversee total rewards reporting, provide benefits insights, analyze compensation trends, and manage related domains. The ideal candidate will possess robust expertise in HR analytics, demonstrate data-driven decision-making abilities, and exhibit a fervor for enhancing employee experience through strategic insights.Core Responsibilities:Formulate and implement global employee engagement strategies to bolster overall satisfaction and retention.Lead the creation and execution of total rewards reporting, encompassing compensation and benefits benchmarking, analysis, and insights.Examine compensation trends and market data to ensure equitable pay practices across the organization.Collaborate with HR business partners and leadership to deliver data-driven recommendations on employee engagement, rewards, and recognition programs.Utilize data analytics tools to monitor key metrics, assess program effectiveness, and identify opportunities for improvement.

Join Coupa as a Principal Engagement Manager, where you will lead strategic initiatives to enhance client engagement and satisfaction. Your role will involve collaborating with cross-functional teams to deliver innovative solutions that drive business value.

Role Overview Shakudo is hiring a Senior Engagement Manager in San Francisco. This role focuses on leading client initiatives and strengthening long-term relationships. The Senior Engagement Manager works closely with cross-functional teams to deliver value and ensure clients have a positive experience with Shakudo’s solutions. What You Will Do Lead client-facing projects from kickoff through completion Collaborate with internal teams to meet client needs and strategic objectives Serve as the main point of contact for key clients, building trust and understanding their goals Guide teams through complex challenges to achieve successful outcomes Help shape and improve processes that enhance client engagement What We Look For Strong leadership skills and experience managing client relationships Ability to work across departments and communicate clearly Experience navigating complex projects and delivering results Comfort working in a collaborative, innovative setting Location This position is based in San Francisco.

Role overview The Strategic Engagement Manager at Elation Health plays a key role in building and maintaining strong relationships with both partners and clients. The position centers on creating and carrying out strategies that encourage collaboration and help clients benefit more fully from Elation Health’s products. What you will do Develop and launch programs to boost engagement with clients and partners Collaborate with internal teams to deliver a smooth and effective client experience Spot new ways to encourage collaboration and drive growth within the client community Location This is a remote role based in the United States.

Role overview The Principal Engagement Manager at ServiceNow plays a central role in building and maintaining strong relationships with clients. This position focuses on customer engagement and satisfaction, guiding strategic projects that use ServiceNow solutions to help clients reach their goals. Key responsibilities Lead significant initiatives for major clients, making sure project outcomes align with client objectives. Manage and deepen relationships with important customers. Oversee the delivery of ServiceNow solutions and work to meet or exceed client expectations. Collaborate with teams across ServiceNow to develop and implement strategies tailored to each client. Identify opportunities for ongoing collaboration to support long-term partnerships. Location This role is based in Dallas.

Role overview Scrunch seeks a Senior Engagement Manager based in New York City. This position centers on developing strong client partnerships and supporting clients as they work toward their engagement targets. The Senior Engagement Manager leads a team, manages project delivery, and ensures clients receive attentive, high-quality service at every stage. What you will do Advise clients on ways to strengthen their engagement strategies and reach key goals Direct and mentor a team of professionals during all phases of project work Monitor project timelines and deliverables to uphold service quality Build and maintain client relationships through clear communication and consistent follow-up

Position Title: Engagement ManagerDepartment: Service DeliveryReports To: Director of Service DeliveryLocation: Albuquerque, NM, on-siteTravel: Up to 75% travel to client sites and internal meetingsTotal Comp Range: $95,000 - $145,000About UsAt Jaan Health, we are at the forefront of transforming healthcare through our innovative, AI-driven care management solutions. With nearly a decade of experience, our proprietary technology empowers healthcare providers to deliver exceptional, high-ROI proactive care to underserved populations, enhancing health outcomes and improving patient experiences.Our flagship platform, Phamily, revolutionizes chronic disease management by enabling healthcare professionals to offer personalized, high-touch patient care that reduces unnecessary labor and overall care costs. We are dedicated to changing the lives of patients while ensuring that providers receive fair recognition and compensation for their invaluable contributions.Position SummaryThe Engagement Manager is responsible for guiding provider clients through the successful implementation and ongoing enhancement of Advanced Primary Care Models (APCM) and Chronic Care Management (CCM) programs. This role involves managing client relationships, overseeing service delivery through both internal teams and client partners, and ensuring that programs yield significant clinical and financial results.We are seeking a candidate with a minimum of 5 years of experience in healthcare client management, value-based care operations, or care management program execution, who excels at coordinating diverse stakeholders, including outsourced vendors and clinical service partners.Key ResponsibilitiesClient Engagement & Relationship ManagementAct as the primary liaison for assigned clients, managing daily communications and expectations.Establish strong, trusted partnerships with clinical, operational, and executive stakeholders.Facilitate regular meetings with service provider partners to discuss performance, challenges, and strategic initiatives.Identify opportunities for program enhancements, workflow improvements, and service expansion proactively.

Join dev2 as an Engagement Manager, where you will play a critical role in driving client relationships and project success. In this fully remote position, you will collaborate with cross-functional teams to deliver exceptional results and foster long-lasting partnerships.

Role overview h1 seeks an Engagement Manager to lead its Professional Services team in New York. The role centers on building strong client relationships, guiding customers through their experience with h1, and helping them get the most from the company’s services. Success in this position means driving engagement and ensuring projects deliver value for clients. What you will do Lead and support the Professional Services team on client projects Maintain active engagement with customers and nurture ongoing relationships Oversee projects to ensure they meet client goals and deliver successful results Work with cross-functional teams to address client needs Use strategic thinking and problem-solving to navigate complex client situations Location This position is based in New York.

Join Braze as an Engagement Manager II, where you will play a pivotal role in enhancing customer relationships and driving engagement strategies. You will collaborate with clients to understand their needs, deliver tailored solutions, and ensure successful implementation of our innovative platform. Your expertise will be crucial in helping clients maximize their engagement and achieve business objectives.

As the Engagement Services Manager at Samsara, you will play a pivotal role in enhancing customer satisfaction and driving engagement through innovative solutions. You will lead a dynamic team responsible for managing client relationships, ensuring successful implementation of our services, and fostering long-term partnerships. Your expertise will guide clients in maximizing the value of our products, while your leadership will inspire your team to deliver exceptional results.

Role Overview Notion Labs Inc. is looking for a Services Engagement Manager based in New York, New York. This role centers on guiding clients through the implementation of Notion’s services, ensuring projects run smoothly and customers are satisfied with the results. What You Will Do Work closely with cross-functional teams to understand each client’s goals and requirements. Develop solutions tailored to individual client needs. Oversee projects from kickoff through completion, keeping delivery on track and stakeholders informed. Engage with a variety of clients, helping shape the direction of Notion’s services through your insights and feedback.

Superhuman embraces a flexible hybrid work model that allows candidates to work remotely. Occasional travel may be required for in-person meetings during scheduled team collaboration weeks, with the decision on in-person attendance made by managers based on business needs.About SuperhumanAs part of Superhuman, Grammarly is aligned with an AI productivity platform dedicated to unleashing the superhuman potential within everyone. Our suite of applications and agents seamlessly integrates AI into over 1 million applications and websites. Our offerings include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and provides automatic assistance. Founded in 2009, Superhuman empowers more than 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to streamline their work and focus on what truly matters. Discover more at superhuman.com and learn about our values here.The OpportunityWe are seeking an Engagement Manager (EM) to oversee complex enterprise deployments of our Agentic AI productivity platform, utilizing the Superhuman product suite. You will manage the entire delivery lifecycle—from initial scoping and planning to go-live—collaborating within a Project Team “pod” alongside an Onboarding Manager (OBM) and a Solution Architect (SA). As the primary owner of project timelines, scopes, risks, governance, and stakeholder communication, you will ensure successful transitions to Customer Success Management.Your role will also involve close collaboration with Sales and Sales Engineering during the pre-sales phase to scope engagements, outline delivery strategies, evaluate risks, and propose timelines and resources. As a trusted advisor to clients, you will harmonize commercial objectives with excellence in delivery.Engagement Ownership, Scoping, & DeliveryOversee the complete engagement lifecycle from pre-sale scoping and estimation to implementation, go-live, and transition to Customer Success.Lead pre-sale discovery and scoping, which includes clarifying requirements, defining delivery approaches, assessing risks, and validating high-level solutions in collaboration with Account Executives and Sales Engineers.Create delivery plans, timelines, and resource models that consider customer goals, product limitations, and internal capacities.

As an Engagement Manager at airops, you will play a pivotal role in driving customer success and ensuring that our clients achieve their desired outcomes. You will lead customer engagements, fostering strong relationships with clients and leveraging your expertise to deliver exceptional service. This role requires a blend of strategic thinking, project management, and excellent communication skills.

Join dstaff as a Workforce Engagement Manager, where you will play a pivotal role in enhancing employee engagement and driving organizational performance. You will lead initiatives that foster a positive workplace culture, ensuring that our workforce is motivated, productive, and aligned with the company’s goals.

Role Overview Puro Storage is hiring an Associate Engagement Manager for a fully remote position based in Illinois. This role centers on building strong relationships with clients and supporting them as they use Pure Storage products. What You Will Do Connect with customers to understand their needs and priorities Support clients throughout their journey with Pure Storage solutions Help customers get the most value from our storage offerings Location This is a remote role for candidates residing in Illinois.