Employee Relations Partner at Starling Bank | London

Greetings, At Recognise Bank, we are a pioneering business bank dedicated to empowering the UK’s SMEs with customized lending and savings solutions. Established in 2017 by a team of experienced entrepreneurs, we aim to revolutionize traditional banking by providing enhanced flexibility, deeper understanding, and actionable support to help businesses flourish. Since acquiring our banking license in 2021, we have cultivated a devoted customer base and assembled a diverse team that prioritizes people. Our mission is to create stronger futures through tailored financial solutions. Recognizing that financial needs vary greatly, we collaborate closely with UK SMEs and individuals to uncover potential that may often be overlooked. Through intelligent and adaptable lending and savings options, we strive to cultivate and enhance prosperous futures for enduring success. Our core values guide our actions and foster our growth: Proactive Approach: We take ownership, resolve challenges, and adapt as our customers’ needs evolve. Excellence: We approach our work with curiosity and enthusiasm, always aspiring for improvement. Integrity: We operate with honesty, accountability, and compassion in all our endeavors.Impact: We concentrate on making a difference, assisting our customers, colleagues, and communities to thrive. Position OverviewIn the role of Senior Risk Manager, you will play a critical role in providing independent second-line oversight of Finance and Treasury functions, ensuring effective management of liquidity, funding, capital, and interest rate risks within the banking book. You will spearhead key components of the Bank’s stress testing and scenario analysis framework, enhance risk data and reporting to support Executive and Board decision-making, and collaborate closely with senior stakeholders to maintain a proactive, well-governed risk profile that aligns with regulatory standards and internal risk appetite.

Role Overview Shawbrook Bank is hiring a Senior Conduct Risk Manager for the Payments division in London. This position focuses on shaping risk management strategies and ensuring the business meets regulatory standards. What You Will Do Identify and assess conduct risks within the Payments area. Develop and implement measures to mitigate these risks. Advise teams on regulatory compliance and industry standards. Promote a culture of integrity and accountability throughout the organization. Guide colleagues in adopting effective risk management practices. Location This role is based in London.

Control Risks is seeking an experienced Senior Regional Security Manager to spearhead security initiatives for a prominent multinational consumer goods organization across the Europe, Middle East, and Africa (EMEA) region. This pivotal role will align security strategies with corporate objectives and operational priorities, ensuring effective communication with regional business leaders and compliance with global security programs tailored to local needs.The successful candidate will be based in the client’s London office, with access to Control Risks offices as necessary.Key Responsibilities:Conduct thorough risk and threat assessments to create comprehensive Site Security Plans, enhancing our security posture to safeguard personnel, facilities, and business interests in collaboration with business leaders and external partners.Design and execute robust security strategies that effectively mitigate risks while aligning with business goals and industry best practices.Perform regular security audits to ensure program integrity and adherence to security standards.Lead security investigations involving internal and external resources, support compliance inquiries, and oversee the Threat Management Team's efforts in addressing workplace violence threats and incidents.Manage the implementation of security standards, optimizing resource allocation and promoting cost-effective solutions.Guide the activities of Security Champions and Security Suppliers to ensure comprehensive security coverage across all regional facilities, enforce compliance with the Security Guard Force Standard, and collaborate with Mill Managers and Business Segment Leaders to develop improvement strategies.Oversee Executive Protection functions, including the physical security of the CEO’s office and residences, security awareness training, and security arrangements for Board of Director/Special meetings.Work alongside the Program Owner, Leadership Team, and key stakeholders to drive enhancements in the Physical Security Program, including systems, security guard force, and Global Security Operations Center.Stay abreast of cutting-edge trends and technologies in security management relevant to the industry and region.Build and maintain strong relationships with senior law enforcement, intelligence, and private sector counterparts.Provide briefings to senior executives on security incidents and participate in business segment committees and working groups.

Join Shawbrook Bank as a Senior Manager in Fraud Risk Management, where you will lead initiatives to identify and mitigate fraud risks across our operations. You will collaborate with cross-functional teams to enhance our risk management framework and ensure compliance with regulatory standards.Your expertise will drive the development of innovative strategies to protect our customers and the bank from emerging threats. If you are passionate about risk management and have a track record of implementing effective fraud prevention measures, we want to hear from you!

Role Overview Shawbrook Bank is hiring a Senior Manager for the Data Risk & Controls team in London. This role focuses on strengthening the bank’s risk management framework, with a particular emphasis on data governance, risk assessment, and the implementation of effective controls. What You Will Do Oversee data governance processes and ensure alignment with organizational standards Lead risk assessments related to data across business operations Develop and implement controls to support data integrity and security Support compliance with regulatory requirements tied to data management Help shape Shawbrook’s data strategy and contribute to long-term organizational goals What We Look For Strong background in data risk management and controls Experience with data governance frameworks Knowledge of regulatory requirements for data in financial services Ability to collaborate across teams to drive compliance and data quality

About Allica BankAllica Bank is recognized as the UK's fastest-growing company and the leading financial technology (Fintech) firm in the industry. Our mission is to empower established SMEs, a crucial yet underserved segment in the Fintech landscape.Established SMEs play a vital role in local economies, contributing over a third of our GDP, yet they have often been overlooked by both traditional banks and modern fintech solutions.Department OverviewAt Allica, growth is a core function where marketing, product development, sales, and data analytics converge to foster sustainable and scalable growth.We develop and refine growth loops aimed at acquisition, activation, and customer engagement, employing structured frameworks that ensure our initiatives are repeatable and measurable, aligning closely with business impact.By merging commercial strategy with in-depth customer insights, we identify opportunities through experimentation, data analysis, and creative solutions. Growth at Allica is a blend of science and art; every interaction we create fulfills our mission to provide the banking experience that established SMEs rightfully deserve.Position OverviewAs the Performance Marketing Manager at Allica Bank, you will be pivotal in driving customer growth across our Business Bank Account and Lending products, while ensuring an optimal Customer Acquisition Cost (CAC) to Lifetime Value (LTV) ratio.This role requires a blend of strategic insight and hands-on execution. Collaborating with your team, you will leverage strong analytical skills, marketing intuition, and a proactive approach, utilizing data, automation, and AI to enhance performance at scale.Key ResponsibilitiesPerformance Marketing Execution & StrategyDirect campaign execution and strategy across Paid Social (primarily on Meta Ads), Paid Search, Performance Max, and other vital channels.Enhance creative assets, user journey experiences, campaign structures, and targeting, using structured experiments and test-and-learn roadmaps to efficiently scale results.Design and implement acquisition initiatives that effectively balance immediate outcomes with long-term growth objectives.Data Analysis & ReportingGuarantee comprehensive tracking of all activities and maintain precise reporting for campaigns and creative assets.Deliver clear and actionable insights through performance data analysis.

Boku Inc. (BOKU.L) is the premier global provider of mobile-first payment solutions designed for local markets. Our diverse client base includes leading brands such as Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent, who leverage Boku's extensive payment network of over 300 local payment methods across more than 70 countries to connect with millions of new paying customers who do not utilize traditional credit cards. Annually, we facilitate transactions exceeding $10 billion for our clients. Founded in 2008, Boku's headquarters are situated in London and San Francisco, with a vibrant team of employees spread across 39 countries including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Our organization is committed to fostering diversity and maintaining an inclusive workplace that champions equal opportunities.Boku is actively seeking a skilled Risk Manager to fortify and enhance our global Risk Management Framework (RMF). This influential role serves as a second line of defense, focusing on FCA-regulated operations and various international regulatory frameworks. You will collaborate with senior stakeholders, regulated entities, and global business units to integrate robust risk management practices throughout the organization.In the role of Risk Manager, you will oversee critical risk management initiatives including principal risk assessments, control testing, KRI monitoring, policy formulation, and enterprise-level reporting. Your contributions will be vital in shaping and evolving our risk framework, ensuring it aligns with regulatory requirements and Board-level governance standards.

Welcome to Starling Bank, where innovation meets banking! We are a pioneering, fully licensed UK bank determined to revolutionize the way individuals save, spend, and manage their finances. With a culture akin to a fast-paced tech company, we pride ourselves on being fairer, more user-friendly, and committed to simplifying the financial experience for everyone. Our vibrant team of over 3,500 professionals spans across our offices in London, Southampton, Cardiff, and Manchester.Role Overview:We are looking for an exceptional Director of Governance to lead a dedicated team that ensures the efficient functioning of the Starling Bank Limited board and executive risk committee framework. This pivotal role involves ensuring compliance with PRA and FCA regulations while upholding the highest standards of corporate governance.Your passion for corporate governance and your drive for continuous improvement will thrive in our dynamic environment. This senior leadership position requires close collaboration with board members and senior executives, where you will exemplify a steadfast commitment to excellence.As a proficient communicator, you will be instrumental in shaping and implementing the Bank’s corporate governance strategy while supporting the broader Group Company Secretariat objectives. A robust background in regulated financial services and/or banking is crucial for success in this role.Key Responsibilities:Lead and develop a high-performing corporate governance team of four, including one direct report (Senior Assistant Company Secretary - UK Bank).Collaborate with the Group Company Secretary and Deputy Company Secretary to provide exceptional company secretariat support to the Starling Bank Board.Oversee company secretariat support for the Starling Bank Board Risk Committee, including agenda preparation, document circulation, high-quality minute-taking, and maintaining effective communication with senior management.Facilitate annual effectiveness reviews of board and executive level risk committees, driving continuous enhancement in governance standards.Monitor and advise on evolving corporate governance trends, emerging regulatory changes, and industry best practices.Contribute to the Group Annual Report and Accounts from the Bank's perspective.

Join Turnertownsend as a Risk Manager and play a crucial role in identifying, assessing, and mitigating risks within the real estate sector. You will collaborate with various teams to develop risk management strategies, ensuring compliance with regulatory standards and safeguarding the company’s assets.Your responsibilities will include conducting risk assessments, preparing reports, and advising stakeholders on risk-related issues. This is an excellent opportunity for a professional looking to advance their career in risk management.

Join Our Team at AirwallexAirwallex is a pioneering global payments and financial platform designed specifically for businesses that operate on a worldwide scale. Utilizing our innovative blend of proprietary technology and software solutions, we support over 200,000 enterprises globally—including notable names like Brex, Rippling, Navan, Qantas, and SHEIN—with seamless integration for managing business accounts, payments, spend management, treasury, and embedded finance on an international level.Founded in Melbourne, our organization consists of over 2,000 talented professionals across 26 international offices. With a valuation of US$8 billion and strong backing from industry leaders such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of creating the future of global financial services. If you are prepared to embark on the most impactful journey of your career, we invite you to join us.What We ValueWe seek innovative builders who possess a founder-like spirit and are eager to create a meaningful impact. You should bring a wealth of relevant expertise, strong analytical skills, and a passion for our mission and operating principles. Your ability to act swiftly with sound judgment, coupled with an insatiable curiosity, will enable you to approach challenges from first principles, effectively balancing speed and thoroughness.We value humility and collaboration, turning innovative concepts into tangible products and ensuring execution from start to finish. Leverage AI to enhance your efficiency and expedite problem-solving. At Airwallex, you will confront intricate, high-stakes challenges alongside exceptional colleagues, while advancing your career in shaping the future of global banking.About the TeamThe Legal, Risk & Compliance (LRC) team at Airwallex is a dynamic group of legal and risk management experts dedicated to protecting the integrity of our operations. We foster a culture of compliance and ethical practices, ensuring responsible navigation of the global financial landscape. Our team offers specialized guidance and proactive support throughout the organization, focusing on identifying, mitigating, and managing legal and financial risks to facilitate sustainable growth.Key ResponsibilitiesAs the Senior Manager for Fraud Risk, you will act as a subject matter expert in fraud risk management within the Second Line of Defense risk team, reporting directly to the Director of Fraud Risk. You will lead initiatives aimed at identifying and mitigating fraud risks across our operations, ensuring robust compliance and integrity in our practices.

We are seeking an experienced Senior Project Manager to join a prestigious global investment bank based in London. This role offers a unique opportunity to lead critical projects and contribute to the bank's strategic initiatives, with the flexibility to work remotely.

Role Overview:Join the dynamic team at Brook Green Supply, a leading independent B2B energy supply company based in London. As a Senior Credit Risk Analyst, you will be part of a seasoned team committed to fostering growth and success within the energy sector. This role presents an excellent opportunity for a motivated and adaptable professional looking to advance their career in an innovative environment.In this pivotal position within the Credit Risk team under the Commercial department, you will collaborate with internal account managers, coordinators, and trading desk members, as well as external clients and credit stakeholders. Your focus will be on evaluating data and contracts, managing counterparty credit risks associated with physical power and gas supply, and supporting sustainable business growth through effective credit management practices.Your responsibilities will include managing complex credit exposures and collateral arrangements, and shaping reporting and risk-mitigation frameworks to enhance overall operational efficiency.

Join Allica Bank as an IT Support Engineer where you will play a pivotal role in ensuring our technology systems run smoothly and efficiently. You will be the first point of contact for resolving IT issues, providing support to our team members, and maintaining our IT infrastructure.

Entain is looking for a Senior Manager to join the Enterprise Risk Management team in London. This leadership role centers on guiding efforts to identify, evaluate, and address risks throughout the company. The position plays a key part in shaping risk management strategies and maintaining compliance with regulatory requirements. Role overview The Senior Manager will work closely with teams across the business to promote risk awareness and encourage proactive management of potential issues. The role involves developing and refining risk frameworks that align with Entain’s business goals, helping to protect both company assets and reputation. What you will do Lead initiatives to identify, assess, and mitigate organizational risks Collaborate with cross-functional teams to advance risk awareness Develop and implement risk management frameworks Ensure compliance with relevant regulatory standards Requirements Experience in enterprise risk management Strong leadership and collaboration skills Knowledge of regulatory compliance in a corporate setting

Conduct comprehensive gap analysis prior to business integration to assess the Risk Framework and align it with existing business processes.Key Responsibilities:· Facilitate smooth implementation across all business areas, ensuring adherence to regulatory guidelines while maintaining compliance within the established Risk Framework and Appetite.· Perform post-implementation reviews, including control design, effectiveness testing, and necessary updates.· Implement relevant regulatory legislation, guidelines, best practices, and local codes of conduct.· Engage with regulators and authorities, managing notifications and approvals required prior to transactions, and ensuring compliance with data requirements and systems access.· Update and enhance the Risk framework, policies, and procedures, including monitoring and regulatory change management.· Develop and deliver training tailored to diverse audiences to ensure compliance.· Clarify roles, responsibilities, data requirements, and system access pertaining to risk management activities.· Identify risk reporting needs and other requirements to support integration efforts.· Enhance the overall risk management environment through comprehensive documentation, targeted training, and rigorous control testing.· Prepare FMPI to integrate Fiserv's preferred risk management tool for ongoing business-as-usual risk monitoring activities.· Offer initial support and guidance following the implementation of the risk management tool.

Role overview Wise is looking for a Senior Credit Risk Manager to lead credit risk assessment strategies in London. This role shapes how Wise manages credit risk and strengthens the company’s risk management practices. What you will do Analyze credit data to identify trends and potential risks Develop and refine risk models for Wise’s credit portfolio Guide initiatives that improve the credit risk framework Work closely with teams across the business to share insights and support decision making Help shape credit policies and risk management approaches What we’re looking for Strong analytical skills with experience working with complex datasets Ability to communicate clearly with cross-functional teams Proactive approach to identifying and managing credit risk Experience developing credit risk models and strategies

Role Overview Outpostnow is hiring a Risk Manager in London. This position focuses on identifying, assessing, and reducing risks that could affect company operations or objectives. The Risk Manager will help shape risk management strategies and ensure the company meets regulatory requirements. Key Responsibilities Identify and assess risks across the business Develop and implement strategies to manage or mitigate risks Collaborate with teams across departments to strengthen the risk management framework Promote a risk-aware culture within the organization Conduct regular risk assessments and prepare detailed reports Present findings and recommendations to senior management What We Look For Experience in risk management or a related field Strong understanding of regulatory requirements Ability to communicate clearly and work with multiple teams Analytical mindset with attention to detail Comfort presenting findings to senior leaders

Why choose loveholidays?At loveholidays, we innovate together. Our mission is to make travel accessible for everyone, providing our customers with endless choices, effortless planning, and exceptional value for their next holiday. Our dedicated team acts as personal holiday advisors, offering the smartest way to travel.We harness advanced technology to drive continuous innovation and broaden travel accessibility. Within our Commercial and Support teams, you'll discover opportunities for personal and professional growth, actively seeking learning experiences and paving your own way. You will shape our future by taking ownership of projects and influencing business strategy to achieve collective objectives, all while being part of our diverse international community of enthusiastic teams.Team Overview:Our newly formed Risk function is designed to safeguard loveholidays' customers, brand reputation, and operational integrity within the dynamic online travel industry. This team will proactively identify, evaluate, and mitigate risks across our platform, addressing transaction security, fraud prevention, customer health and safety, operational resilience, and regulatory compliance. As we expand our technology-driven marketplace connecting millions of travelers with holidays worldwide, the Risk function will ensure our rapid growth remains sustainable while fostering trust and reliability.Your Impact:Reporting directly to the General Counsel, as the Head of Risk, you will be our inaugural risk management leader, tasked with establishing loveholidays' risk management capabilities from the ground up. You will define our risk strategy, develop frameworks and controls, and cultivate a risk-aware culture throughout the organization. This is a unique opportunity to design an entire risk function tailored for a high-growth travel tech business, balancing innovative approaches with solid protection and positioning risk as a strategic enabler.Your Daily Responsibilities:Constructing loveholidays' risk management function from the ground up, including strategy, frameworks, processes, and structuring the future teamDeveloping key risk management frameworks that encompass strategic, operational, financial, technological, supply chain, and compliance risksDesigning and implementing effective controls across the organization to mitigate identified principal risksProviding forward-looking risk insights: overseeing principal risk identification, horizon scanning, and emerging risk analysis, including geopolitical and macroeconomic factors

10x Banking is seeking a People Operations Manager based in London to support its cloud-native core banking platform business. The position reports to the Financial Controller and plays a key part in ensuring that People policies and processes run smoothly and meet compliance standards. The People Team works to attract and retain the talent that powers 10x Banking’s growth. Role overview This role manages core People lifecycle activities, from onboarding and absence management to handling employee transitions and general HR queries. The People Operations Manager oversees monthly payroll for both the UK and Australia, guiding People Operations specialists and coordinating with a third-party payroll provider to keep service levels and data accuracy high. Collaboration with the People team and Finance is central, and the role acts as an escalation point for payroll issues and complex questions. Earliest start date: Monday, 3rd August. What you will do Manage onboarding, absence management, employee transitions, and general HR inquiries Oversee monthly payroll for the UK and Australia, supporting and guiding People Operations specialists Work closely with the People team and Finance to streamline employee and payroll processes Coordinate with a third-party payroll provider to maintain accuracy and service standards Act as the escalation point for payroll issues and complex queries Requirements Strong understanding of People processes, policies, compliance, and HR systems Experience leading internal teams and working with third-party providers Exceptional attention to detail and organizational skills Proactive and enthusiastic approach to problem-solving and process improvement This position offers the opportunity to shape and improve People processes as 10x Banking continues its growth.