Employee Relations Advisor - 12 Month Fixed Term Contract

Your Role at Veezu:As a People Advisor, you will play a crucial role within our People Team, delivering expert HR guidance and support to colleagues across various departments.Reporting directly to a Senior People Partner or People Partner, you will engage with a diverse array of People functions and employee lifecycle activities, ensuring adherence to UK employment legislation and best practices while fostering a positive and supportive workplace culture.About Veezu:Veezu stands as the UK's fastest-growing taxi and private hire technology enterprise, serving hundreds of towns and cities across the UK. We are a technology-driven, on-demand mobility service dedicated to empowering our local communities and enhancing their overall experience.Key Responsibilities:Serve as the primary contact for People-related inquiries within your designated regions, offering insights on policies, procedures, and employment law.Assist the People Coordinator in managing and resolving People-related queries via the People Ticket System, ensuring timely support with the backing of People Partners.Aid stakeholders in the acquisition and integration of new businesses into the Veezu Group as required.Support managers in addressing employee relations issues, including investigations and disciplinary actions, pending Senior Management approval.Contribute to the development and implementation of People policies and initiatives aimed at enhancing employee satisfaction.Provide essential support for People-related projects, including organizational restructures and change management initiatives, in collaboration with People Partners and other stakeholders.Offer guidance to the People Coordinator on lower-level employee relations concerns, acting as an initial escalation point.Engage with the HRIS system as an administrator, assisting the People Coordinator in maintaining accurate HR records and ensuring data integrity and confidentiality.Facilitate the onboarding process for new employees, including conducting the People onboarding induction and serving as a contact for inquiries.

Legal & General seeks a Customer Service Advisor for Life Insurance to join the Cardiff team. This position centers on assisting customers with their life insurance questions and supporting them through each step of their journey. Advisors play a key role in making sure every customer receives attentive and thoughtful service. Key responsibilities Respond to questions and concerns about life insurance policies Communicate clearly and professionally by phone and in writing Listen closely to understand each customer’s individual needs Offer accurate information and guidance throughout the process Support and development Comprehensive training provided to build product and service knowledge Opportunities for professional growth and development within the team Work in a supportive environment where contributions are recognized

Legal & General is hiring an Employee Relations Advisor for a 12-month fixed-term contract in Cardiff. This role centers on supporting employee relations and promoting a positive workplace culture while ensuring compliance with employment regulations. Key responsibilities Provide expert guidance on a variety of employee relations topics Assist with investigations into workplace concerns Collaborate with HR colleagues to develop and implement practical solutions Requirements Strong interpersonal and communication abilities Experience contributing to a collaborative work environment Skill in interpreting and applying employment regulations This contract offers an opportunity to influence employee experience at Legal & General. Those who enjoy working with people and addressing workplace challenges are encouraged to apply.