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Dynamic Field Trainer

HillpointeSavannah, GA
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Proven experience in training or coaching roles, preferably in real estate, sales, or customer service. Strong understanding of leasing practices and customer service excellence. Excellent communication and interpersonal skills. Ability to analyze performance metrics and provide actionable feedback. Proficient in developing training materials and conducting engaging training sessions. Self-motivated with a results-driven approach.

About the job

About Hillpointe

Hillpointe is a real estate development and investment management firm focused on building market-rate workforce housing throughout the Sun Belt. Recognized by NMHC among the top builders and developers, Hillpointe combines a strong track record in real estate with in-house general contracting to maintain close control over costs and project timelines.

Role Overview: Field Trainer

Based in Savannah, GA, the Field Trainer plays a hands-on role in shaping leasing and sales performance across Hillpointe properties. This position works directly with on-site teams, supporting both new hires and experienced staff to drive operational success and deliver a consistent resident experience.

Main Responsibilities

  • Coach leasing and sales teams on effective lead management, follow-up, communication, and closing strategies.
  • Model strong leasing behaviors and identify opportunities for improvement in team performance.
  • Train staff to deliver engaging, consistent property tours and reinforce story-telling, product knowledge, and personalized service.
  • Promote adherence to company policies and procedures, building consistent and repeatable habits.
  • Visit properties regularly to observe real-time interactions and provide immediate, actionable feedback.
  • Support teams during lease-ups, transitions, and when performance challenges arise.
  • Lead in-person onboarding sessions for new hires, focusing on service standards, systems, communication, and leasing fundamentals to build confidence from day one.
  • Facilitate ongoing development through refresher courses, role-plays, and skill-building sessions, encouraging curiosity and continuous growth.
  • Track progress, identify training trends, and communicate insights and needs to leadership.
  • Work closely with Operations and Learning & Development to align training with business goals and support new initiatives.

About Hillpointe

Hillpointe is a premier real estate development and investment management company that specializes in creating market-rate workforce housing across the Sun Belt. Our reputation as a top-ranked builder and developer is built on a foundation of quality, innovation, and a commitment to excellence.

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