Dynamic Customer Service Manager

Join Integrated Resources Inc. as a Project Manager, where you will lead diverse projects from inception to completion, ensuring they meet stakeholder expectations and are delivered on time and within budget. This role requires strong leadership skills, the ability to manage multiple priorities effectively, and a deep understanding of project management methodologies.

Join the innovative team at clevermethod, Inc. as a Project Coordinator, where you will play a pivotal role in overseeing daily activities for a diverse portfolio of clients. Our clientele ranges from large multi-departmental corporations managing extensive projects to smaller businesses with focused initiatives and ongoing support agreements. Reporting to the Account Manager, you will collaborate closely with both clients and our internal production team, gathering and documenting project requirements, tracking budgets, adhering to timelines, and managing alterations in project scope and priorities.Key ResponsibilitiesOversee multiple projects, ensuring high-quality delivery in collaboration with the account and production teams.Create and maintain clear, detailed documentation and communication regarding project requirements, status updates, and assigned tasks.Engage closely with the clevermethod team to efficiently utilize shared resources.Assist in resource planning and allocation efforts.Conduct regular client meetings and maintain effective communication throughout project lifecycles.Manage project budgets and scope, ensuring alignment with client needs.Prepare and present weekly, monthly, and quarterly budget reports.Establish clear expectations, goals, deadlines, and deliverables to ensure project timelines are met.Address and resolve any non-standard issues that may arise.Assist in supervising and delegating tasks to project team members.Contribute insights toward enhancing the company's implementation methodologies and best practices.Required Skills and QualificationsDemonstrated experience in web and/or digital project management.A genuine passion for innovative ideas, technology, and digital culture.Strong leadership capabilities within a team environment.Excellent written and verbal communication skills.Meticulous attention to detail.A proactive approach with strong problem-solving abilities.

Join LaBella Associates as a Bridge Project Manager in our Buffalo, NY office, where you'll play a pivotal role in overseeing bridge projects and nurturing client relationships. Collaborating with market leaders, you will also spearhead efforts to attract new clients.The ideal candidate will possess a strong technical foundation in bridge engineering and demonstrate a successful track record in project management. This position entails serving as a technical specialist or project manager for mid to large-scale projects.Key Responsibilities Manage and oversee assigned projects, ensuring all aspects are executed effectively. Engage in business development initiatives, including client meetings to foster relationships. Prepare and coordinate proposals to secure new work opportunities. Conduct technical tasks such as research, report writing, design, specifications, and plan preparation to ensure efficient project execution. Proactively manage project scope, schedule, and budget, acting as the primary point of contact for clients to ensure satisfaction. Develop and maintain key client relationships, serving as a principal contact for the company. Salary Range: $107,000 - $145,000 per yearThe salary offered will depend on various factors, including relevant experience, education, and work location.Qualifications Bachelor's degree in Civil Engineering is required; a Master’s degree is a plus. 15+ years of progressive experience in bridge and project management. A Professional Engineer (PE) license is mandatory. Experience with NYSDOT, NYSTA, and Local Federal Aid bridge projects is essential. Established industry relationships are required. Strong business development skills are essential. Demonstrated project management expertise and thorough knowledge of project management processes. Success in developing winning proposals and delivering impactful presentations. Excellent communication skills, both written and verbal, with a talent for building interpersonal relationships. BenefitsLaBella Associates offers comprehensive benefits that support your overall health and wellness, laying the groundwork for physical, mental, and financial well-being. Our offerings include essential healthcare and retirement plans, as well as additional perks like fitness reimbursements, year-end incentives, and tuition assistance. More details on benefits can be found on our website.Flexible Work ScheduleHealth/Dental Insurance401k Plan with Employer MatchPaid Parental LeaveShort & Long-Term Disability CoverageTuition Assistance

Role Overview LaBella Associates seeks a Project Manager for its Buffalo, NY office. This position focuses on leading and executing drilling projects from start to finish. What You Will Do Plan, budget, schedule, and manage drilling projects to ensure they are completed on time and meet objectives. Serve as the main contact among clients, subcontractors, and internal teams to confirm all project requirements are met. Track project progress and adjust plans as needed to keep work on schedule. Maintain compliance with safety regulations and company policies at every stage of the project. Prepare clear project reports, maintain documentation, and create presentations for stakeholders. Lead and mentor team members, supporting both efficiency and professional growth.

Join our dynamic team at LaBella Associates as a Bridge Project Engineer in our Buffalo, NY office. In this pivotal role, you will lead, oversee, and coordinate project activities through all phases to ensure successful outcomes.Key ResponsibilitiesDrive project success by managing planning, quality assurance, deadlines, and financial aspects while maintaining the high standards of our services.Oversee all project components, including proposals, contract negotiations, Project Work Plans (scope, fees, hours, schedule, budget), and finalize agreements in collaboration with project teams.Effectively plan, organize, and manage project staff workloads.Monitor project costs to ensure delivery within budget constraints.Review and verify invoice charges for accuracy, coordinate billing with the Accounting Department, and follow up on outstanding invoices as necessary.Prepare comprehensive monthly financial reports, including project completion percentages and projections.Proactively address and resolve all project-related issues.Salary Range: $90,000 - $125,000 per yearThe offered salary will vary based on factors such as relevant experience, education, and work location.

Join eproinc as a Quality Assurance Project Manager, where you will lead and mentor a team of QA professionals to ensure the highest quality of product delivery. You will be responsible for designing and implementing QA processes, managing project timelines, and collaborating closely with cross-functional teams to achieve project goals.

Join AECOM as a Senior Water Conveyance Project Manager, where you will lead and manage innovative water conveyance projects. Your expertise will be crucial in overseeing project planning, execution, and completion while ensuring adherence to quality standards and regulatory requirements.

We are seeking a highly skilled Senior Civil Design and Project Manager to join our dynamic team at AECOM in Buffalo, New York. In this pivotal role, you will lead complex civil engineering projects, ensuring adherence to industry standards and client expectations. Your expertise will guide the design and execution of innovative solutions, making a significant impact on our projects and clients.

Join our dynamic team at info-ways as a Project Manager specializing in the banking domain. In this role, you will lead critical projects that drive innovation and efficiency within our banking operations. You will collaborate with cross-functional teams to ensure the successful delivery of projects, while adhering to timelines and budget constraints.

Join AECOM as a Structural Dam Safety Engineering Project Manager/Technical Lead and leverage your expertise in the field of dam safety engineering. This role requires a strong technical background, leadership acumen, and a commitment to delivering high-quality projects. You will be responsible for managing engineering projects, leading technical teams, and ensuring compliance with safety standards and regulations.

Are you an experienced Mechanical Engineer looking to take your career to the next level? We invite you to apply for the Project Mechanical Engineer V position at CanonDesign. ABOUT THE ROLEAs a vital member of our multi-disciplinary team, you will take on a leadership role within the mechanical engineering department. Your projects will encompass various sectors, including educational institutions, healthcare facilities, sports complexes, corporate offices, and scientific research facilities. HERE'S WHAT YOU'LL DOLead complex designs for HVAC systems, including ductwork, piping, and equipment selection for large buildings, with minimal oversight. You may also assist in Plumbing and Fire Protection designs as needed.Establish effective communication with clients and collaborate with the design team.Participate in the QAQC process as an independent reviewer.Provide guidance, mentoring, and technical leadership to junior designers and engineering team members.Oversee the performance and development of less experienced staff, including conducting annual performance reviews.Manage engineering complexities associated with Energy Model software.Create Revit/BIM models of HVAC systems throughout all project phases, including schematic design and construction administration, and perform Revit/BIM modeling for plumbing and fire protection when necessary.Review and approve shop drawings for compliance with project specifications and contract documents.Engage in project meetings with clients, architects, and construction administration while maintaining a focus on budget adherence.Lead or participate in value engineering sessions with Architectural and Engineering teams.Propose enhancements to standards and processes to improve quality, coordination, and streamline production efforts.Coordinate staff development activities in collaboration with the Project Manager, including work planning and budget development.Address RFIs and review change orders during the construction document preparation process.Conduct site visits to assess existing conditions and monitor construction progress. Site visits will often require a physical walk-through of the site.Represent CanonDesign in project-related activities, guiding project team members and contributing to business development initiatives.

Are you seeking a rewarding sales career with limitless earning potential in a thriving industry? Have you considered transitioning into sales? Join us and you could earn between $43,000 and $100,000 in your first year, with exceptional opportunities for personal and professional growth!At Hibu, we cater to both seasoned sales professionals and those new to the field, providing top-notch training that equips you to excel and advance your career!Year 1 on-target earnings range from $90,000 to $109,000, with the opportunity to earn even more through uncapped commissions and monthly bonuses.Year 2 on-target earnings are projected between $104,000 and $122,000, again with the potential for additional earnings through uncapped commissions and bonuses.Base salary: $43,000

Join LaBella Associates as a Transportation Project Engineer at our Buffalo, NY office, where you will play a pivotal role in shaping the future of transportation infrastructure. We are looking for a candidate who possesses strong technical expertise in transportation and highway engineering, along with a demonstrated history of successfully managing and developing significant transportation projects.Key Responsibilities:Conduct technical tasks in research, reporting, design, and preparation of specifications and plans to facilitate the efficient execution of projects.Collaborate with Project Managers on business development initiatives, including client meetings.Support the preparation and coordination of proposals to secure project opportunities.

Join Labella Associates as a Senior Gas Project Engineer in a hybrid work environment, serving clients across Central NY, Western NY, and Northwestern PA. We seek candidates with a Bachelor’s degree in Civil, Mechanical Engineering, or related fields with substantial experience. In this consulting role, you will support our utility clients on a variety of projects, including main and service replacements, system enhancements, pressure upgrades, and facility design. Your expertise will also contribute to compliance activities, cathodic protection design, and integrity projects.Key Responsibilities Conduct preliminary field work, carrying approximately 10 lbs. during the workday, with fieldwork expected to account for 5-10% of your annual workload. Collaborate with project stakeholders to ensure client objectives are met. Create high-quality basemap and construction drawings for client, municipal, and regulatory agency review using AutoCAD, including details, BOM, material specifications, and operational manual development. Develop energization and de-energization procedures. Estimate contractor and construction costs. Perform alternative analyses and detailed risk assessments. Conduct code and compliance reviews, gap analyses, and standard audits. Oversee DIMP and TIMP plan development, audits, and improvements. Utilize SAP Work Management System for data entry to support project work. Apply for municipal highway and right-of-way permits. Support procurement activities and evaluate bid submissions. Engage in pre-construction and pre-bid meetings, and coordinate site visits. Work with landowners to secure right-of-way/easement as needed. Create as-built records from inspectors’ field notes. Mentor and train junior staff, setting and monitoring their goals and progress. Assist with marketing, business development, and standard operating procedure development.

We are seeking a detail-oriented Project Administrator with a focus on Technical Writing to join our dynamic team at Sonsoft Inc. In this role, you will be responsible for overseeing project documentation, ensuring clarity and precision in all written materials. You will collaborate with various departments to produce user manuals, training guides, and other technical documentation that supports our projects.The ideal candidate will possess strong writing skills, an eye for detail, and the ability to manage multiple projects simultaneously. Join us to contribute to innovative projects and help shape the future of our offerings.

LaBella Associates is seeking a talented Project Architect to join our dynamic Architectural division at our Buffalo, NY office. The Project Architect will play a vital role in supporting our Essential Facilities and Municipal Design Studio, which focuses on innovative architectural projects for essential community services. Our studio specializes in the design of fire stations, police stations, SWAT training facilities, armories, 911 centers, and various municipal structures, serving both local and county municipalities.At LaBella Associates, we offer comprehensive planning and design services across diverse markets, including Municipal, State, Federal, Healthcare, K-12 and Higher Education, Residential, and Commercial projects. As a Project Architect, you will collaborate with large project teams, including both in-house members and external subconsultants, ensuring all project aspects are met with excellence.In this role, you will assist the Project Manager in client interactions, design team meetings, and construction administration. The ideal candidate will be self-motivated, able to lead and coordinate effectively, and committed to delivering high-quality, well-coordinated projects.We are looking for someone who not only meets the technical requirements but also contributes positively to our work culture. This position offers fantastic opportunities for advancement within our organization.

Join the re:fab Team!re:fab is actively seeking skilled cabinet and trim installers to join our dynamic team as subcontractors for exciting commercial projects in Buffalo, NY. This role involves overseeing all aspects of pricing, constructing, installing, and repairing various structures and fixtures using a range of materials including wood and other building components for our commercial renovation division.Key Responsibilities:Collaborate with our estimating team to prepare accurate job quotes.Measure, mark, and organize materials according to established layouts based on blueprints or instructions from re:fab supervisors.Cut and shape structures, forms, or other fixtures from wood, plastic, fiberglass, or drywall.Utilize various hand and power tools to securely construct assigned projects.Join materials using the most suitable methods, including nails, screws, staples, or adhesives.Ensure the precision of work by verifying completed projects with tools such as levels, surveying equipment, or framing squares; make necessary corrections.Install windows, doors, cabinets, partitions, moldings, and more.Remodel both residential and commercial spaces.Execute carpentry work in a neat, organized, and timely fashion.Coordinate with the operations team to secure permits for construction work as required.Maintain detailed reports of completed work and submit daily logs to the re:fab team.Deliver projects on time and within budget.Comply with all company policies, procedures, and safety standards.Adhere to local building codes and safety regulations.

Join AECOM as a Water/Wastewater Project Engineer – Design & Delivery Lead in Buffalo. In this vital role, you will spearhead the design and delivery of innovative water and wastewater projects, ensuring quality and efficiency in every aspect of project execution.As a key member of our engineering team, you will collaborate with clients and stakeholders to develop sustainable solutions that meet community needs. Your expertise will help shape the future of water management in our region.

About the OrganizationCitizen Action is a dynamic grassroots movement dedicated to advocating for political, social, racial, economic, and environmental justice across New York State. Our organization empowers individuals at the grassroots level, fostering a sense of their own power and capability. We partner with local organizations and coalitions to tackle pressing issues at community, state, and federal levels.About the PositionCitizen Action is seeking a passionate Community Organizer for the Western New York region. This role is vital to the success of our local chapter. The Community Organizer will primarily focus on education justice within Buffalo City schools, while also developing local issue campaigns, electoral initiatives, and large mobilizations to the State Capitol to highlight the urgent educational needs of parents, youth, and children in the area. The organizer will work closely with leaders and community members to devise outreach strategies that enhance community power and strengthen our political influence both locally and statewide.Key Responsibilities and ImpactChapter Building: Recruit dues-paying members and establish a Regional Council for chapter governance. Utilize issue-based and electoral campaigns to expand the chapter by implementing outreach strategies that cultivate a dedicated volunteer base. Design and execute strategic campaigns at the local level that align with the statewide priorities of Citizen Action.Community Engagement: Develop and implement outreach strategies that connect with community members, fostering relationships that enhance civic participation and leadership development.