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Dynamic Account Manager

On-site Full-time

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Experience Level

Experience

Qualifications

A Bachelor's degree is preferred but not mandatory. Proven experience in account management or a similar role. Excellent communication and interpersonal skills. Strong problem-solving abilities and a proactive approach to client management. Ability to work independently and collaboratively in a fast-paced environment.

About the job

Welcome to Olly Olly

Are you ready to take local marketing to the next level? At Olly Olly, we merge cutting-edge technology with real-world experience to empower businesses across the U. S. like never before.

We recognize that small businesses are the backbone of our economy. That’s why we are on a mission to equip them with the necessary tools, strategies, and insights to enhance their online visibility, generate quality leads, receive calls and reviews, and ultimately, achieve sustainable growth without unnecessary complexities.

Our Olly Olly platform seamlessly complements our hands-on services. It offers straightforward, user-friendly software designed to help local businesses optimize operations, manage contacts, attract leads, stabilize cash flow, and maximize revenue with minimal effort, allowing them to focus on what they do best.

Our Vision

We aspire to be the leading all-in-one platform for small business growth, enabling owners to manage every aspect of their business both efficiently and effortlessly.

Our journey began as an agency, and we’ve successfully assisted thousands of clients. Now, we are embarking on an exciting new phase: transitioning into a SaaS-first company. By integrating our extensive human expertise with AI and automation, we are delivering affordable solutions that offer business owners peace of mind while promoting measurable success.

The Role You’ll Play

As an Account Manager, you will play a pivotal role in building strong relationships with our valued clients. Your goal will be to deeply understand their unique needs and become their steadfast guide to success through our exceptional products and services.

Your Impact

  • Manage a portfolio of 175-200 small business clients, serving as their main point of contact and trusted advisor.

  • Deliver outstanding customer service primarily through phone communication, making up to 30 outbound calls each day, which is our clients' preferred communication method.

  • Utilize your understanding of client business objectives to effectively convey the value and advantages of our products while devising customized strategies that lead to their success.

  • Proactively identify opportunities to upsell or cross-sell additional services that meet clients' evolving needs.

  • Conduct monthly check-ins to solicit feedback and ensure client satisfaction, addressing any concerns promptly.

About Olly Olly

At Olly Olly, we are not just a company; we are a movement dedicated to empowering small businesses. We harness the power of technology and human expertise to create solutions that drive growth and simplify the complexities of marketing. Join us on our journey to redefine local marketing.

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