companyThe LaLit Suri Hospitality Group logo

Duty Manager at The LaLiT London | South East London

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Mid to Senior

Qualifications

Qualifications:Previous experience in a Front Office position within a luxury 4/5-star hotel. Proficient in both written and verbal English communication. Strong interpersonal and communication skills. Exceptional customer care skills. Ability to work effectively as part of a team. Ability to perform well under pressure. Attention to detail and pride in the quality of work. Flexible and adaptable in a dynamic environment.

About the job

Duty Manager – Luxury 5* Boutique Hotel

Join our prestigious team at The LaLiT London, a part of The LaLit Suri Hospitality Group, recognized as India’s largest and fastest-growing privately owned hotel company. With a portfolio of 13 exquisite luxury hotels, palaces, and resorts across the Indian sub-continent, we are committed to 'Developing Destinations and Not Just Hotels'. Our unique approach fosters local community involvement, enhancing tourism while promoting peace and prosperity. We embody the ethos of being 'Traditionally Modern, Subtly Luxurious, Distinctly LaLit'.

As a Duty Manager, you will be an integral part of our Front of House team, ensuring that both our guests and team members have memorable experiences during their stay at The LaLiT London.

Your New Role

In this pivotal role, your key responsibilities will include:

  • Maintaining a strong presence in the hotel to assist guests and address all inquiries.
  • Ensuring that VIP guests and special occasion bookings receive exceptional care and follow-up.
  • Communicating guest feedback and addressing any areas of concern effectively.
  • Taking ownership of resolving issues that arise within the hotel environment.
  • Leading the reception team by providing training, motivation, and clear communication.
  • Staying informed about room availability and special events to keep the team informed.

What You Will Need to Succeed

  • Demonstrated experience in a Front Office role at a luxury 4 or 5-star hotel.
  • Fluency in both written and spoken English.
  • Strong interpersonal and communication abilities.
  • Exceptional customer service skills.
  • Collaborative team player.
  • Ability to thrive under pressure.
  • Detail-oriented with pride in your work.
  • Adaptable and flexible in approach.

What’s on Offer

We provide an attractive package including 28 paid holidays, competitive salary, and opportunities for personal and professional growth.

About The LaLit Suri Hospitality Group

The LaLit Suri Hospitality Group, based in New Delhi, is India's largest and fastest-growing privately owned hotel company, with a collection of 13 luxurious hotels, palaces, and resorts that span the Indian sub-continent. Our mission emphasizes the importance of local community engagement in tourism, fostering economic growth, and enhancing the travel experience.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.