Document Support Engineer

About UsCoalition stands as the world's pioneering Active Insurance provider, dedicated to averting digital risks before they arise. Established in 2017, we blend extensive insurance coverage with cutting-edge cybersecurity tools, empowering businesses to navigate and reduce potential cyber threats.At Coalition, opportunities to make significant impacts through innovative thinking are abundant and realized daily.About the RoleWe are on the lookout for an Applied Scientist II to enhance and refine the machine learning and Generative AI models that underpin our underwriting processes. You will take charge of high-stakes modeling challenges from inception to completion, which includes framing problems, data exploration, model design, evaluation, deployment, and monitoring, thereby directly influencing our assessment and pricing of cyber risk.Collaborating closely with underwriters, product managers, and engineers, you will design resilient pipelines, experiment with state-of-the-art ML/GenAI techniques, and deploy models that significantly impact business metrics. Your contributions will transform intricate insurance and security signals into dependable decision-making systems, enabling Coalition to operate effectively on a larger scale while advancing the field of AI in underwriting.

About Dialpad Dialpad is an AI-native business communications platform that brings together calling, messaging, meetings, and contact center features in one solution. The platform uses AI to understand conversations as they happen, helping businesses improve customer interactions and gain actionable insights. More than 70,000 organizations worldwide, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger connections with their customers through AI-powered tools. Dialpad leads innovation in the communications space with its Agentic AI initiative. This technology enables intelligent agents to analyze conversations and take proactive steps, such as automating workflows, resolving issues, and supporting revenue growth in real time. Learn more at dialpad.com. Working at Dialpad AI is central to how Dialpad operates. Team members use advanced AI tools to work efficiently, think creatively, and deliver strong results. The company values every conversation and has built a platform that turns these exchanges into insights for clients and employees alike. Dialpad looks for people who are curious and set high standards for themselves. The team pursues ambitious goals and values those who are: Scrappy Curious Optimistic Persistent Empathetic Location This Applied Scientist role is based in Kitchener, Canada.

About Dialpad Dialpad offers an AI-native business communications platform that brings together calling, messaging, meetings, and contact center features in one solution. The platform’s AI understands conversations as they happen, helping teams communicate more efficiently. More than 70,000 companies worldwide use Dialpad, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply. These organizations rely on Dialpad to build stronger customer relationships through actionable insights powered by AI. Dialpad has taken a lead in Agentic AI, developing intelligent agents that not only analyze conversations but also take actions to automate workflows, answer customer questions, and speed up revenue processes in real time. The DAART initiative (Dialpad Agentic AI in Real Time) continues to advance communication technology. Learn more at dialpad.com. Applied Scientist Role in Vancouver, Canada The Applied Scientist will join Dialpad’s AI team in Vancouver, contributing to research and development efforts that influence the direction of the platform.

About UsWe are a rapidly growing technology company specializing in agile development. At the heart of everything we do are our people; this is what truly matters to us. We genuinely care about our clients and their environments, as well as the big dreams, aspirations, and professional growth of every member of our team.We firmly believe in the strength of unity, which is why we are constantly seeking new ways to build connections with everyone around us.We value diversity in all its forms: backgrounds, personalities, career paths, languages... absolutely everything. For us, this subject represents an opportunity for concrete innovations as well as learning and exchange. We want everyone to feel welcomed and at home in everything we do.Fun is also part of our mission. Every day, we wake up motivated to make the world a more efficient and enjoyable place.Role Overview As an Applied AI Scientist, you will design, build, and deploy AI solutions that address real business challenges for our clients. You combine strong software engineering instincts with practical expertise in AI/ML, and you know how to transition from exploration to reliable deployment. You will closely collaborate with both technical and non-technical teammates, coach others, and contribute to sound technical decisions in large-scale AI projects.

About UsAt Osedea, we are a dynamic and innovative technology development company where people are at the heart of our mission. We genuinely care about our clients and the community around us, alongside fostering the personal and professional growth of our team members. We believe in the strength of community and actively seek to create meaningful connections with everyone we encounter. Diversity is celebrated in all its forms—whether it’s backgrounds, personalities, career paths, or languages. Our culture encourages innovation, learning, and storytelling that makes everyone feel welcome and included.We believe in enjoying our work and strive each day to create a more efficient and enjoyable world.Role Overview As an Applied AI Scientist at Osedea, you will be responsible for designing, developing, and deploying AI solutions that effectively address our clients' real-world challenges. You will leverage strong software engineering principles alongside hands-on expertise in AI and machine learning. Comfort in transitioning from exploratory phases to production environments is essential. You will collaborate with both technical and non-technical team members, mentor peers, and facilitate sound technical decision-making as we create enterprise-level AI solutions.

Join Coalition as a Staff Site Reliability Engineer, where you will play a pivotal role in enhancing the reliability and performance of our systems. We are seeking a passionate engineer who thrives in a collaborative environment and is dedicated to ensuring seamless operations across our platforms.

Join Thumbtack as an Applied Scientist in Customer Growth and play a crucial role in enhancing our customer acquisition strategies. In this role, you will leverage data-driven insights to inform and optimize our growth initiatives. Your expertise in applying statistical methods and machine learning algorithms will help us better understand customer behavior and drive engagement.

Join Mila, a leading research institute in artificial intelligence, as an Applied Research Scientist specializing in AI Security. In this role, you will contribute to cutting-edge research and develop innovative solutions to enhance the security of artificial intelligence systems. Collaborate with a talented team of scientists and engineers to tackle complex challenges and drive advancements in AI technology.

Role OverviewJoin Dropbox as a Data Scientist and collaborate with cross-functional teams including product, engineering, and design. In this role, you will help us address pivotal questions that influence our strategies to enhance revenue, optimize our product offerings, scale operations, and effectively monetize our business. You will spearhead high-impact initiatives that drive our growth.At Dropbox, we tackle complex challenges and contribute to business growth by leveraging a comprehensive understanding of user behavior through applied data science.

Join StackAdapt, the premier technology company revolutionizing marketing through precision audience engagement and conversion. With an astounding 465 billion automated optimizations each second, our AI-powered StackAdapt Marketing Platform bridges brand and performance marketing to achieve measurable outcomes throughout the entire customer journey. Innovative marketers trust StackAdapt to execute impactful campaigns across various programmatic advertising and marketing channels.We are on the lookout for a skilled Senior/Staff Applied Machine Learning Scientist to become a vital part of our engineering team as we enhance our data science initiatives. Our platform connects a multitude of publishers and advertisers globally, handling millions of requests every second and making billions of decisions. We leverage cutting-edge technologies to address challenges in traffic management, data storage, machine learning, and scalability.Explore our Data Science Team: https://alldus.com/ie/blog/podcasts/aiinaction-ned-dimitrov-stackadapt/Discover our team culture: https://www.stackadapt.com/careers/data-scienceWatch our Amazon Tech Talks presentation: https://www.youtube.com/watch?v=lRqu-a4gPuU

About UsCoalition is the world’s pioneering Active Insurance provider, dedicated to proactively preventing digital risks before they emerge. Established in 2017, Coalition merges extensive insurance coverage with cutting-edge cybersecurity tools, empowering businesses to manage and mitigate potential cyber threats effectively.At Coalition, opportunities to make a substantial impact through innovative thinking are not just encouraged; they are a part of our daily operations.Key ResponsibilitiesOversee the complete systems design for critical components of the scanning engine, from conception through implementation, deployment, and continuous improvement.Create and deploy high-quality services in Python and Go that drive our scanning workflows, ensuring the code is maintainable, well-tested, and observable.Enhance the performance, scalability, and reliability of the scanning engine, focusing on large-scale, distributed scanning tasks while meeting stringent SLAs.Collaborate with security, product, and data teams to translate detection and scanning requirements into robust, production-ready systems and APIs.Champion technical excellence within the scanning engine codebase, emphasizing rigorous code reviews, comprehensive design documentation, and secure coding best practices.Play a key role in architectural and roadmap decisions for the scanning platform, weighing trade-offs and proposing solutions that balance speed, quality, and risk.Troubleshoot and resolve complex production issues related to scanning performance, accuracy, and stability, working closely with SRE/Infra teams as necessary.Mentor and guide fellow engineers on the team through design feedback, collaborative coding, and knowledge sharing regarding systems design and scanning domain concepts.

About UsAt Coalition, we are pioneering the concept of Active Insurance, aimed at preventing digital risks before they materialize. Established in 2017, Coalition integrates extensive insurance coverage with cutting-edge cybersecurity tools, empowering businesses to effectively manage and mitigate potential cyber threats.Here, the opportunity to create meaningful impact through innovative thinking is not just a possibility, it's a daily reality.About the RoleWe are seeking a highly skilled Principal Software Engineer to join our Security Engineering organization. This pivotal role involves tackling Wirespeed’s most intricate detection and integration workflows. You will take full ownership of essential backend services and integrations, overseeing everything from architecture and design to implementation, rollout, and quality assurance. Enjoy the freedom to define the technical trajectory of Wirespeed’s detection and enrichment systems while acting as a technical multiplier for the engineering team.ResponsibilitiesDesign and implement core backend services and integrations that enhance Wirespeed’s detection and enrichment platform.Manage high-impact integrations with critical security tools (such as EDR, identity providers, and SIEMs), focusing on reliability, performance, and maintainability.Collaborate with detection engineering and security operations to convert detection strategies into robust, production-quality logic and pipelines.Establish technical standards for code quality, testing, and observability, ensuring consistent adoption through design and code reviews.Mentor and guide senior engineers, assisting them in navigating complex architectural decisions and developing scalable, secure solutions.

Join Eurofins CDMO Alphora, Inc. as a Scientist II specializing in Separation Science within our Analytical Development team focused on Biologics. This is an exciting opportunity to contribute to innovative projects and develop your expertise in a dynamic environment.

Eurofins CDMO Alphora, Inc. is seeking a dedicated Scientist II to join our Analytical Development team, specializing in bioassays for biologics. The ideal candidate will have a strong background in analytical techniques and a passion for advancing biopharmaceutical development.

YOUR PROFILEWe are in search of a data-savvy innovator who excels at the crossroads of engineering and analytics. You possess a strong sense of ownership and thrive in dynamic environments, adeptly balancing speed with accuracy. As a team player and mentor, you elevate team standards and foster discipline while translating intricate technical ideas into tangible business outcomes. Your enthusiasm for developing scalable solutions is matched by your exceptional communication skills, enabling you to effectively connect with both engineering teams and business stakeholders.ABOUT XSOLLAXsolla is a leading global commerce platform dedicated to empowering video game developers with innovative tools and services to navigate the unique challenges of the gaming industry. Whether partnering with indie developers or AAA studios, Xsolla supports companies in funding, distributing, marketing, and monetizing their games. Driven by a passion for the future of gaming, Xsolla is committed to uniting opportunities and consistently expanding resources for creators. Headquartered in Los Angeles, California, Xsolla serves as a merchant of record for over 1,500 game developers worldwide, providing diverse pathways to profitability and helping them reach new audiences. Experience all the possibilities to enjoy the game with Xsolla.For more insights, visit xsolla.com.

Role overview Jobgether seeks a Staff Data Scientist in Canada to drive data analysis and modeling efforts that inform strategic decisions across the organization. This role centers on developing insights and solutions that help shape both products and services. Collaboration The Staff Data Scientist partners with teams from multiple departments. Close collaboration ensures that data-driven approaches are integrated into projects and initiatives throughout Jobgether. Key focus areas Analyze data to support company-wide strategies Build and apply models to real business challenges Contribute to the improvement of Jobgether’s offerings through evidence-based recommendations

Role Overview GDMSI is seeking an Intermediate Systems Engineering Analyst focused on Coalition and Joint Interoperability. This position is based in Ottawa and supports engineering teams working on complex projects involving multiple coalition systems. What You Will Do Collaborate with engineering teams to support interoperability across coalition and joint systems. Contribute technical expertise to ensure systems work together as intended. Help address integration challenges within multi-organization environments. Who Thrives Here Individuals motivated to work on complex, collaborative projects. Those interested in supporting seamless technical integration among diverse systems.

Description Join Sprout Social as a Senior Applied AI/ML Scientist within our AI, Data, and Intelligence Business Unit and be at the forefront of transforming how businesses leverage social media. Why Join Our Team? At Sprout Social, we empower organizations globally to capitalize on the vast potential of social media in an increasingly digital landscape. With our platform processing over a billion social messages each day, we deliver critical insights and actionable data to over 30,000 brands, aiding in strategic decision-making, driving innovation, and fostering genuine connections with their customers. Our comprehensive suite of social media management solutions encompasses publishing, engagement, customer care, influencer marketing, connected workflows, and business intelligence. We are committed to seamlessly integrating AI into our products and leveraging it internally to enhance our growth trajectory. Your Responsibilities Take the lead in designing, developing, and deploying customer-focused features utilizing data science, machine learning, and generative AI technologies. Drive measurable impact on Sprout Social's key AI initiatives, delivering direct benefits to our clients and influencing significant business results. Create strong frameworks for evaluating and measuring AI features to boost speed, enhance quality, and demonstrate the ROI of product upgrades. Work closely with product management, design, and software engineering teams to quickly and confidently deliver high-quality AI solutions. Communicate effectively regarding AI capabilities, limitations, and product implications, ensuring alignment between technical potential, customer requirements, and product vision. Your Qualifications We seek an experienced and highly skilled AI/ML scientist who thrives on challenges, embodies a growth mindset, and is eager to collaborate with various stakeholders to provide data-driven solutions to business leaders and Sprout Social’s clientele. If you excel in experimenting with and implementing AI/ML techniques, continuously enhancing capabilities, and driving innovation with a strong focus on customer value, we would love to connect with you! The ideal candidate will have a proven track record of leading the development of AI/ML solutions that deliver measurable business outcomes.

About the RoleSprout Social is seeking a passionate and innovative Applied AI/ML Scientist to join our dynamic AI Business Unit.Why You Should Join Our TeamAt Sprout Social, we empower businesses around the globe to leverage the vast potential of social media in today’s digital-first landscape. Our platform processes over one billion social messages daily, offering essential insights and actionable information to over 30,000 brands. We play a crucial role in shaping strategic decisions that fuel business growth and foster genuine connections with customers. Our comprehensive suite of social media management solutions includes robust publishing and engagement tools, customer care services, influencer marketing strategies, connected workflows, and advanced business intelligence. We are actively integrating AI into our products and utilizing it internally to accelerate our growth trajectory.Your ResponsibilitiesDesign, develop, and implement customer-focused features that utilize data science, machine learning (ML), and generative AI technologies.Deliver measurable impacts on Sprout Social’s priority AI initiatives, positively influencing our customers and driving essential business results.Create robust frameworks for assessing and measuring AI features to enhance efficiency, quality, and demonstrate the ROI of product enhancements.Collaborate closely with product management, design, and engineering teams to rapidly deliver high-quality AI solutions.Communicate effectively about AI capabilities and limitations, aligning technical possibilities with customer needs and product vision.