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Director of Software Engineering

Zuora, Inc.Bengaluru, Karnataka, India
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Essential qualifications for this role include: Proven leadership experience in backend/platform engineering, especially in large-scale SaaS environments. Expertise in system design with a strong understanding of technical judgement and organizational dynamics. Ability to balance deterministic systems with AI-driven techniques effectively. Experience in navigating complex and evolving project requirements. A background in delivering impactful technology solutions, particularly in pricing and billing systems. Strong cross-functional collaboration skills.

About the job

Zuora, Inc. is seeking a Director of Software Engineering in Bengaluru, Karnataka, India to lead the transformation of its Configure, Price, Quote (CPQ) platform. This role centers on building an intelligent, AI-driven quoting system that supports advanced pricing models and accelerates deal flow. The position involves guiding engineering teams responsible for the core CPQ platform, including DealDesk and pricing foundations, and developing new features such as agent-assisted quoting and pricing optimization.

Role overview

This director will address challenges at the intersection of distributed systems, complex pricing, and applied AI. Responsibilities include building scalable pricing engines, integrating intelligent agents into quoting workflows, and setting the foundation for agentic quoting. The work also involves collaborating with go-to-market and product teams to shape how Zuora applies AI to improve pricing and sales efficiency.

What you will do

  • Lead engineering teams focused on backend and platform development for large-scale SaaS solutions in CPQ, billing, or pricing.
  • Design and deliver scalable, high-quality platforms from concept through deployment.
  • Develop and integrate intelligent agents and AI-driven features into quoting and pricing workflows.
  • Collaborate with product, data, and go-to-market teams to deliver impactful solutions.
  • Drive architectural vision while ensuring timely execution on immediate priorities.

Requirements

  • Extensive experience leading backend or platform engineering teams for large-scale SaaS products, ideally in CPQ, billing, pricing, or related domains.
  • Strong skills in system design, technical decision-making, and organizational leadership, balancing flexibility, accuracy, and scalability.
  • Ability to connect deterministic systems with AI-driven approaches, understanding when to use rules versus machine learning or large language models for business needs.
  • Comfort working with complex, shifting requirements and driving both long-term architecture and short-term results.
  • Proven track record of delivering impactful platforms, scaling pricing systems, streamlining workflows, or adding new AI capabilities to core products.
  • Demonstrated ability to achieve cross-functional results, especially with Product, Data/ML, and go-to-market teams.

Location

Bengaluru, Karnataka, India

About Zuora, Inc.

Zuora, Inc. is a leader in subscription management, enabling businesses to transition to subscription-based models seamlessly. Our innovative platform is designed to help companies automate billing processes and manage their subscription services efficiently, fostering growth in the Subscription Economy.

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