Director of Software Engineering - Site Reliability Engineering

Join Coalition as a Staff Site Reliability Engineer, where you will play a pivotal role in enhancing the reliability and performance of our systems. We are seeking a passionate engineer who thrives in a collaborative environment and is dedicated to ensuring seamless operations across our platforms.

At Confluent, we are not just advancing technology; we are revolutionizing the flow of data and its potential applications. Our platform empowers businesses to utilize data in real-time, enabling them to adapt swiftly, innovate intelligently, and offer experiences that resonate with the fast-paced world around them.We seek individuals who thrive in collaborative environments, who are unafraid to pose challenging questions, provide constructive feedback, and support one another. Our team is built on a foundation of curiosity and collective ambition, where egos take a backseat to team efforts.Join us at Confluent as we unite as one team on our journey to enhance data streaming.About the Role:As a Staff Site Reliability Engineer specializing in Incident Management, you will play a crucial role in maintaining the reliability of Confluent Cloud, which processes millions of events per second across multiple cloud platforms like AWS, GCP, and Azure. You will leverage your deep systems thinking to preemptively address incidents that could disrupt our multi-cloud streaming services.Your work will blend technical expertise with strategic program ownership, dedicating about 75% of your time to engineering tasks such as automating processes, refining tools, analyzing failure patterns, and enhancing reliability. The remaining 25% will focus on coaching and collaboration, guiding teams through post-incident reviews and refining our incident response methodologies.You will be part of a global team that ensures continuous support, maintaining a sustainable workload through seamless transitions. This position falls within the Cloud Architecture and Reliability - Supportability division, a team committed to establishing and upholding reliability standards across our engineering efforts.

The TeamAt MongoDB, our Platform Engineering division within Site Reliability Engineering (SRE) is tasked with managing essential infrastructure and operational functions that empower our engineering teams. This includes our robust, multi-cloud Kubernetes infrastructure, deployment systems, and advanced observability and alerting mechanisms.The Fabric team is at the forefront of enabling secure communication across systems and from the public internet. Our responsibilities involve designing network architecture, implementing service mesh solutions, and optimizing edge load balancing to ensure the safety of customer data in transit. This team is vital in developing and maintaining a dependable and globally connected multi-cloud network that underpins MongoDB products.This position can be based in our Toronto or Vancouver offices, or you can work completely remotely from anywhere in North America. We provide flexible hybrid work arrangements for those in our offices.

Transforming the Grocery IndustryAt Instacart, we believe in sharing love through food, ensuring everyone has access to their favorite groceries and quality time with loved ones. We don’t just see grocery delivery as a necessity; we recognize the exciting complexities and opportunities it presents to meet the diverse needs of our community. We provide an essential service that customers depend on for groceries and household goods, while also offering safe and flexible earning opportunities to our Personal Shoppers.Instacart has become a vital resource for millions, and we’re assembling a dynamic team to propel our shopping cart forward. If you are ready to deliver your best work, we invite you to join our team.Flex First Work EnvironmentWe embrace a flexible approach in how we perform our best work. Our team members can choose their work location—whether from home, an office, or their favorite coffee shop—while fostering connections and community through regular in-person events. Discover more about our flexible work approach.OverviewAbout the RoleAs a Senior Site Reliability Engineer II, you will be instrumental in ensuring the stability and performance of our platform. You will tackle challenges head-on, ensuring optimal performance and fostering a culture that emphasizes reliable and effective practices. We are seeking a proactive individual who is adept at solving complex problems and is enthusiastic about exploring innovative solutions to support our teams and services.About the TeamThe Site Reliability Engineering (SRE) team merges software and systems engineering to design and maintain large-scale, distributed, and fault-tolerant systems. Our mission is to guarantee high reliability, optimal performance, and continuous improvement for Instacart’s critical internal services and customer-facing systems.The SRE team focuses on enhancing existing systems, constructing robust infrastructure, and automating processes to reduce manual efforts. Joining the SRE team means facing unique scaling challenges while applying your expertise in coding, algorithms, complexity analysis, and large-scale system design.

Become a Force for Good with Axon.At Axon, we are driven by our mission to Protect Life. We are innovators, tackling society's most pressing safety and justice challenges through our advanced ecosystem of devices and cloud-based software. Just like our products, we thrive on collaboration, embracing diverse perspectives from our customers, communities, and each other.Working at Axon is dynamic, rewarding, and impactful. You will take initiative and drive substantial change, growing continually as you contribute to a mission that truly matters at a company where your contributions are valued.Your ImpactAs a vital member of the Site Reliability Engineering (SRE) team, you are dedicated to providing solutions to the real-time challenges faced by our mission-critical cloud-native services. You are committed to ensuring the high quality and reliability that our customers expect. Collaborating closely not only within the SRE team, your technical contributions will empower the entire engineering organization, enabling product teams to consistently deliver cutting-edge features.Location: Remote in CanadaYour ResponsibilitiesDevelop robust, user-friendly foundational platforms and tools that allow engineering teams to provision services quickly, consistently, securely, and cost-effectively.Implement best practices in cloud-native site reliability.Write clean, maintainable, and efficient code.Utilize strong problem-solving abilities to debug issues in cloud-native distributed systems.Guide and educate the engineering organization in adopting innovative architectural patterns.Create thorough documentation to facilitate self-service for engineers.Embrace calculated risks, advocate for new ideas, and enhance your craft.

As a Senior Site Reliability Engineer at jobgether, the focus is on maintaining and improving the reliability and performance of cloud infrastructure and services. This position is based in Canada and works closely with multiple teams across the company. Role overview The Senior Site Reliability Engineer monitors systems, implements improvements, and automates key processes. The goal is to support a platform that scales smoothly as demands grow. What you will do Ensure the ongoing reliability and performance of cloud-based systems Collaborate with other teams to address infrastructure needs and challenges Automate operational processes to reduce manual work and improve efficiency Identify and implement ways to improve scalability across the platform

Pinterest is hiring a Senior Site Reliability Engineer in Toronto, ON, Canada. The focus of this role is to ensure that Pinterest’s services remain reliable, scalable, and perform well as the platform grows. Working closely with software engineers, this position involves designing and implementing solutions that strengthen system reliability and efficiency. Key responsibilities Partner with engineering teams to maintain and enhance the reliability of Pinterest’s services Design and implement improvements to support scalability and performance Troubleshoot and resolve service issues to reduce downtime Requirements Extensive experience in site reliability engineering or a closely related field Strong technical background with proven problem-solving abilities Comfort working alongside software engineers to improve systems This position is located in Toronto, ON, Canada.

About Syndio Syndio is a Series C technology company based in Calgary, Alberta, focused on helping organizations create smarter, fairer compensation strategies. Our platform uses advanced technology and ethical AI to support decision-making, simplify compliance, and provide insights that help companies maintain equitable pay practices worldwide. Syndio analyzes compensation data for more than 10 million employees across many countries, working with leading enterprises to ensure fair and defensible pay. Role Overview: Senior Site Reliability Engineer The Senior Site Reliability Engineer (SRE) will help design, implement, maintain, and evolve solutions that improve the reliability and availability of Syndio’s applications and systems. This role blends software engineering with systems engineering, focusing on eliminating single points of failure, maximizing observability, and responding quickly to incidents. The SRE will work closely with other engineers and teams, sharing ownership and promoting a culture of collaboration and continuous learning. What You Will Do Design and maintain systems that support high availability and reliability for Syndio’s cloud-based applications. Apply software engineering principles to infrastructure and operations challenges. Identify and resolve single points of failure in the stack. Maximize observability and monitoring across platforms. Respond to and resolve failures efficiently to minimize downtime. Explore and implement new tools and techniques to improve reliability and performance. Work across platform, data, security, and software engineering as needed. Manage Kubernetes applications and infrastructure, primarily using Kubernetes and Terraform in a fully cloud-based environment. What We’re Looking For Experience managing Kubernetes applications in an SRE or similar capacity. Comfort working with Terraform and cloud-native environments. Interest in SRE practices and methodologies, with a drive to learn and adapt. Ability to work in a startup environment and handle tasks that may extend beyond traditional SRE responsibilities. Collaborative mindset and willingness to share ownership of systems and solutions. Why Join Syndio as an SRE? Play a key role in a growing engineering organization. Work on meaningful challenges that impact fair pay for millions of employees worldwide. Grow your skills across platform, data, security, and software engineering. Be part of a team that values learning, innovation, and ethical technology. Location: Calgary, Alberta, Canada

Location Details:This role is fully remote, allowing you to work from the comfort of your home. Occasional visits to a GoDaddy office may be required for team events or meetings.Join Our TeamAt GoDaddy, we believe in a future of work that adapts to the needs of each team. We are looking for a talented and driven Site Reliability Engineer (SRE) to enhance our evolving team. This position focuses on automating and maintaining our storage infrastructure with an emphasis on Ceph, ensuring the resilience, scalability, and performance of our systems.Your Responsibilities Include:Automating and overseeing daily operations of storage systems to meet application requirements.Creating and maintaining tools and automation scripts to enhance storage operations and boost efficiency.Monitoring system performance, diagnosing issues, and implementing solutions to guarantee high availability and reliability.Engaging in agile methodologies such as daily stand-ups, task tracking, code reviews, automated testing, and continuous integration/deployment.Proactively improving system reliability, performance, and capacity through effective monitoring, automation, and optimization.

Join MaintainX, the world's leading platform for asset management and work intelligence tailored for industrial and frontline environments. We provide a modern IoT tool, powered by cloud-based computing, focusing on reliability, safety, and operations for physical equipment and facilities. Our services enhance operational excellence for over 12,000 businesses, including renowned names like Duracell, Univar Solutions Inc, Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. Recently, we secured $150 million in Series D funding, bringing our total funding to $254 million and valuing the company at $2.5 billion. Role Overview: Assess the maturity level of services and provide recommendations to development teams. Collaborate with development teams to implement best practices in observability. Empower development teams to take ownership in deploying, supporting, and operating their services and infrastructure. Mentor developers on reliability practices, focusing on fostering their independence. Work closely with other platform division teams to promote the adoption of practices among development teams.

At Relay, we empower self-made business owners with a digital banking platform that transforms financial management into a source of clarity, confidence, and control. Our mission is to replace financial uncertainty with genuine visibility, enabling entrepreneurs to convert their hard work into enduring success. By alleviating the stress of cash flow management, we provide the tools necessary for owners to operate robust and resilient businesses.As Relay continues its growth trajectory, the reliability, performance, and resilience of our platform have become integral to both our customer experience and overall business success.This senior leadership position is crucial in steering a team of Site Reliability Engineers while shaping how reliability strategies influence engineering and product decisions throughout the organization. You will determine the future direction of the SRE function, promote operational excellence, and assist the company in anticipating and managing scale challenges before they pose risks.If you thrive on tackling complex systems, leading organizations, and building resilient platforms that customers depend on daily, we are eager to connect with you!Key ResponsibilitiesLead and enhance Relay’s Site Reliability Engineering function, establishing strategic direction as the company scales.Define and implement a long-term reliability roadmap, making informed trade-offs under real business and capacity constraints.Act as the senior reliability voice in discussions involving engineering and product leadership.Influence the integration of reliability considerations into product planning, architectural decisions, and delivery processes.Serve as a senior escalation point during critical production incidents, ensuring effective communication and thorough follow-up actions.Enhance Relay’s observability, performance, and operational maturity practices across teams.Establish and uphold standards concerning SLOs, operational readiness, incident management, and continuous improvement.Collaborate with stakeholders in Engineering, Product, Data, and Finance to balance velocity, risk, performance, and cost.Build and nurture a high-performing SRE organization capable of supporting future growth.

At TextNow, we believe that communication should be accessible to everyone. Our mission is to democratize phone service, and we are reshaping the way the world connects. As the largest provider of free phone service in Canada, we are just getting started. Join our team and help us break down communication barriers, enabling conversations to flow freely for individuals everywhere.We are on the lookout for a dedicated Site Reliability Engineer to take charge of our infrastructure, monitoring systems, logging processes, CI/CD pipelines, and overall reliability. This position is critical in driving impact at scale.In this role, you will play a key part in shaping how TextNow designs and operates its systems within an AI-first environment, where intelligent tooling is a fundamental aspect of our engineering practices. Utilizing AI is not just encouraged; it's expected. From system design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will leverage AI tools to boost development speed, enhance code quality, and make informed technical decisions. We provide a comprehensive suite of AI-powered development tools, and we expect you to continuously innovate in their application to elevate efficiency, clarity, and excellence in our products.

Join Us in Powering Global Connections!At Kong, we believe that technology should connect rather than divide. If you’re passionate about building robust systems that facilitate seamless API connectivity, we want to hear from you!About the Position:As a Senior Site Reliability Engineer, you will be an integral part of our global Platform SRE team, dedicated to developing, maintaining, and scaling Kong's multi-region SaaS platform that underpins the world's API connectivity.You will design and automate production systems that cater to thousands of customers across AWS, GCP, and Azure. Your work will encompass everything from multi-region Kubernetes clusters to service mesh and gateway architectures, ensuring the utmost reliability, scalability, and security of our SaaS offerings.This hands-on role is ideal for engineers who thrive in environments where they can optimize production SaaS systems at scale, automate operations, and enhance performance, resilience, and deployment pipelines.Your Responsibilities Will Include:Overseeing and scaling Kong's global SaaS platform (Konnect) to ensure reliability, availability, and performance across various regions and cloud environments.Building, automating, and maintaining a Kubernetes-based infrastructure along with deployment workflows utilizing Terraform/Terragrunt, Helm, and ArgoCD.Designing, maintaining, and optimizing multi-region data and caching layers, including PostgreSQL, Redis, ClickHouse, and Druid, for high availability and low latency.Operating and enhancing Kong Gateway and Kong Mesh environments that support hybrid and distributed architectures.Developing and maintaining CI/CD pipelines and GitOps workflows to automate service delivery and ensure consistent infrastructure modifications.Enhancing observability and incident response readiness through tools such as Datadog, Prometheus, Grafana, and Thanos, while defining and tracking SLOs.Collaborating effectively with development and security teams to ensure smooth operation of SaaS services adhering to reliability, security, and regulatory standards.

Data is the new gold! At Lightspeed, we empower our data teams to construct and manage cutting-edge data and AI infrastructure platforms, alongside a robust governance framework that ensures seamless data flow across the organization. Our focus lies in data security, reliability, and high availability.Please note: As a global organization serving clients beyond Quebec, proficiency in English is a prerequisite for this role.Role:Work collaboratively with cross-functional data teams to design and implement scalable, reliable cloud infrastructure solutions that prioritize security and cost-efficiency.Advocate for a comprehensive security approach that encompasses infrastructure, supply chain, and third-party integrations, ensuring the protection of our entire data ecosystem.Contribute significantly to the development of self-service workflows for data and infrastructure, enabling teams to access resources efficiently and boost productivity.Promote and uphold best practices in Infrastructure as Code (IaC), ensuring High Availability, Disaster Recovery, and Security are integral to all design and deployment efforts.Additionally, you will:Engage in daily support and troubleshooting activities.Collaborate with the wider team to achieve organizational goals, even if it involves tasks outside your primary responsibilities.

About ClickHouseRecognized on the 2025 Forbes Cloud 100 list, ClickHouse stands out as a leading innovator in the realm of private cloud technology. With a rapidly expanding customer base exceeding 3,000 and an astounding annual recurring revenue (ARR) growth of over 250% year-on-year, ClickHouse is at the forefront of real-time analytics, data warehousing, observability, and AI workloads.Our recent $400M Series D financing round validates our sustained momentum. Notable clients such as Capital One, Lovable, Decagon, Polymarket, and Airwallex have recently adopted or expanded their use of our platform, joining a prestigious roster of AI pioneers and global brands including Meta, Cursor, Sony, and Tesla.Join us in our mission to revolutionize the way companies leverage data!About the RoleAs we enhance our commitment to delivering dependable and secure services, we are expanding our Site Reliability Engineering team. In this role, you will spearhead initiatives to maintain and improve the reliability, availability, scalability, and performance of our cloud infrastructure. Collaborate across various teams, including Control Plane, Data Plane, Core, Security, Support, and Operations, to design and implement robust, secure, and highly available distributed systems. You will take charge of incident management and response processes, conducting blameless postmortems and driving continuous improvements in our Cloud services. Your software engineering expertise will be vital in developing tools and platforms to enhance operational and engineering efficiencies within ClickHouse Cloud. This is a unique opportunity to make a substantial impact on our high-performance, elastic ClickHouse Cloud.Your ResponsibilitiesCollaborate with diverse engineering teams at ClickHouse to architect and implement scalable, secure, and high-availability systems.Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud.Ensure all infrastructure components within ClickHouse Cloud, including Data Plane, Control Plane, and ClickHouse Core, have effective monitoring and alerting systems in place for timely incident detection and resolution.Refine incident response processes and post-mortem analyses for outages in ClickHouse Cloud, including communication with impacted customers through the support team.Continuously enhance the reliability and performance of ClickHouse services.

The Storage Layer Services (SLS) team at MongoDB is embarking on an innovative journey to re-architect our cloud storage layer, forming the core of our next-generation cloud storage architecture. This newly established team is dedicated to creating high-performance, multi-tenant distributed storage services that not only enhance our current Atlas storage stack but also enable more efficient customer workloads. As a Senior Site Reliability Engineer, you will collaborate closely with teams responsible for these storage services to establish Service Level Objectives (SLOs), develop capacity plans, and guarantee the reliability, durability, and operational safety of the foundational storage layer supporting Atlas. By joining our small team of seasoned SREs, you will play an integral role in executing a multi-year roadmap for MongoDB’s cloud storage architecture. This position is open to candidates based in our Toronto or Montreal offices or those working remotely from anywhere in Canada, provided they are located in the Eastern or Central time zones.

Join Tenstorrent as a Site Reliability Engineer, where you will play a crucial role in ensuring the reliability and performance of our cutting-edge systems. As a member of our dedicated engineering team, you will work on innovative solutions to enhance our infrastructure and streamline operations. Your expertise will help us deliver exceptional service and uptime to our customers.

At Relay, we are revolutionizing the way self-made business owners manage their finances through our cutting-edge digital banking platform. Our mission is to empower entrepreneurs with the tools and knowledge they need to achieve financial clarity, confidence, and control over their earnings. By transforming cash flow management from a source of stress into a clear, actionable insight, we help our customers build stronger and more resilient businesses.As we continue to grow, the reliability, performance, and resilience of our platform have become critical components of our customer experience and overall business success.We are currently seeking an Engineering Manager to lead our Site Reliability Engineering (SRE) team. In this pivotal role, you will oversee the scalability, reliability, and robustness of Relay's systems. This position transcends infrastructure management and incident response; it is a leadership opportunity that sits at the nexus of technology, team dynamics, and business strategy. You will mentor and manage a talented SRE team, influence how reliability is integrated across the organization, and ensure our systems can safely scale in response to increasing customer demands and complexity.If you thrive in technically demanding environments and are passionate about fostering strong teams, a healthy workplace culture, and effective cross-functional collaboration, this position is designed for you.

As a Site Reliability Engineer at hiive, you will play a pivotal role in ensuring the stability, performance, and scalability of our services. You will work collaboratively with development teams to implement best practices in reliability and performance engineering. Your expertise will help us build and maintain a robust infrastructure that supports our innovative solutions.