About the job
Life at UiPath
At UiPath, we harness the transformative power of automation to revolutionize the way the world operates. Our mission is to deliver top-tier enterprise software that empowers organizations to unlock their full potential.
We seek individuals who are inquisitive, proactive, generous, and authentic. If you thrive in a dynamic, fast-paced growth environment and are passionate about making a positive impact—both within our team and beyond—then you may be the perfect fit!
As the Public Sector Vertical Lead, you will oversee all delivery activities within this critical industry vertical. Your role will be essential in ensuring operational excellence, customer satisfaction, and seamless collaboration between sales, delivery, and post-sales functions. You will serve as a strategic leader and execution partner, accountable for the performance of delivery and the development of strategic partnerships.
Key Responsibilities:
1. Provide clear direction, performance management, and professional development to ensure high-quality project delivery.
2. Foster collaboration across functional areas to drive consistency, innovation, and continuous improvement.
3. Manage delivery escalations, ensuring timely resolution and customer satisfaction.
4. Oversee reporting on key projects and maintain transparency across all delivery activities.
5. Monitor utilization, delivery metrics, and demand/capacity reporting to ensure optimal resource allocation.
6. Drive adherence to project delivery standards, methodologies, and governance frameworks.
7. Partner with the Sales organization to maintain visibility into the sales pipeline within the vertical.
8. Support strategic pursuits by providing delivery insights, technical validation, and resourcing input.
9. Act as the primary delivery relationship manager for targeted partners within the vertical.
10. Develop and execute services action plans for top ARR (Annual Recurring Revenue) customers.
11. Ensure oversight and enforcement of partner routing to drive alignment and accountability.
12. Showcase project highlights, success stories, and customer value outcomes.
13. Define and maintain a roster of “go-to” technical experts for each core product area to accelerate issue resolution and innovation.
14. Provide guidance and support to project teams.

