About the job
RAPP seeks a Director of Program Management to guide client accounts and oversee projects from concept through delivery. This position is based in New York and focuses on digital, CRM, and emerging technology initiatives. The Director will bring strong organizational skills, creative problem-solving, and a collaborative mindset to lead cross-functional teams and deliver results for clients.
Role Overview
This leadership role involves managing multiple programs at once, ensuring each project meets client objectives, stays on schedule, and remains within budget. The Director will coordinate efforts across creative, technology, and strategy teams, translating client needs into actionable plans and clear deliverables.
Key Responsibilities
- Direct projects from kickoff to completion, coordinating teams across departments.
- Translate client requests into clear deliverables, timelines, and estimates for transparency and alignment.
- Work with resource management to align team capacity with project requirements.
- Oversee several programs simultaneously, managing budgets and schedules.
- Track and report on project progress, identify risks early, and escalate issues to protect client scopes and agency profitability.
- Build and maintain strong client relationships, acting as a trusted partner to keep project goals on track.
Collaboration at RAPP
Teams at RAPP bring together creative, technology, and strategy experts. By connecting data, content, and decision-making, the agency delivers marketing strategies that address real customer needs. Collaboration and inclusion are central values, with a focus on supporting personal well-being and encouraging creativity.

