Director of Professional Services - Southern EMEA

Join our dynamic team at Databricks as a Senior Technical Program Manager in our Professional Services division. In this pivotal role, you will leverage your extensive experience in technical project management to lead complex initiatives that drive innovation and customer success. You will collaborate with cross-functional teams to ensure the timely delivery of high-impact projects while fostering a culture of excellence and continuous improvement.

Your ImpactThe Manager of Professional Services plays a pivotal role in both internal leadership and client engagement. This position is central to delivering a unique combination of technical support, consulting, software expertise, and data management. Responsibilities include hiring and nurturing team members, ensuring timely and excellent service delivery to clients, managing escalations in collaboration with sales, and overseeing performance management within the organization. The role involves calibrating team services while driving growth and scalability, making leadership critical to the ongoing development of DISCO's professional services.What You'll DoTeam Management: Oversee day-to-day operations of the Data Operations and DISCO Desk teams in London. This includes performance management, recruitment, and workload distribution. Regularly review client interactions to ensure quality service, identify training needs, and enhance technical support delivery. Manage team schedules for optimal coverage, conduct one-on-one meetings, and support administrative tasks such as time entry approvals. Foster a culture of continuous improvement through training and soliciting team input on process modifications.Client Relationship Management and Service Delivery: Act as the main point of contact for escalated client issues, ensuring positive resolutions. Clearly communicate complex technical matters in an accessible manner to clients. Build and maintain relationships with Customer Success, Review, Sales, and other Professional Services leaders to guarantee a seamless client experience. Consistently meet and exceed internal and client expectations regarding response times and service quality.Process Improvement, Documentation, and Standardization: Lead initiatives to document standardized processes and workflows. Regularly review team-client interactions for quality assurance and identify areas for improvement and training to enhance technical support delivery.

At Isomorphic Labs, we are leveraging cutting-edge AI technologies to unlock profound scientific insights, expedite breakthroughs, and develop transformative medicines with the goal of addressing all diseases.The future is upon us. A future powered by extraordinary machine learning capabilities, where diseases are effectively managed or eradicated, starting with accelerated drug discovery.Join our interdisciplinary team that is at the forefront of innovation and play a vital role in helping us reach our ambitious objectives within a stimulating and collaborative environment.The world we envision tomorrow is being constructed today, beginning with our company's culture, which starts with you.About Isomorphic LabsFounded in 2021, Isomorphic Labs (IsoLabs) aims to enhance human health by building on the Nobel Prize-winning AlphaFold system. Our diverse team of drug discovery experts and machine learning specialists has developed robust predictive and generative AI models that accelerate scientific discovery at unprecedented speeds.Our name reflects our belief in the inherent symmetry between biology and information science. By harnessing the capabilities of AI, we can model complex biological processes to design novel molecules, predict drug performance, and create innovative treatments for some of the world's most challenging diseases.We have established a leading drug design engine that encompasses AI models capable of addressing various therapeutic areas and drug modalities. Our commitment to continuous innovation in model architecture and the development of state-of-the-art capabilities is central to advancing rational drug design.With every breakthrough, we move closer to realizing the promise of digital biology and fulfilling our ambitious mission to ultimately eradicate all diseases with the power of AI.

Role Overview Sony Interactive Entertainment Global is seeking a Technical Program Manager in London, United Kingdom. This role leads cross-functional teams to deliver technical projects that support the company’s strategic goals. The Technical Program Manager oversees projects from initial planning through completion, making sure deliverables meet agreed quality standards and deadlines.

Join Olix as the Director of Technical Program Management, where you will spearhead strategic initiatives and lead cross-functional teams to deliver innovative technology solutions. Your expertise will be crucial in driving projects from conception to completion, ensuring alignment with organizational goals and industry standards.

About UsAt Perk (formerly known as TravelPerk), we have created an innovative platform for travel and spend management, designed to eliminate the tedious manual tasks that hinder productivity. Our tools seamlessly automate a wide range of processes, from travel bookings to expense management and invoice handling. By addressing the inefficiencies associated with shadow work, we empower organizations to reclaim valuable time, enhance morale, and foster innovation.Trusted by over 10,000 companies globally, including industry leaders like Wise, On Running, Breitling, and Fabletics, we are tackling the staggering issue of 7 hours of lost productivity per employee each week, which translates to a $1.7 trillion problem.Founded in 2015, Perk has rapidly expanded into a global entity with more than 1,800 talented professionals across 12 offices, with headquarters in London and Boston. Our mission is to blend innovation with simplicity and control, transforming how businesses operate and enhancing employee satisfaction.We are guided by values such as ownership, delivering a 7-star experience, and teamwork. At Perk, we prioritize curiosity, purpose, and a growth mindset over mere knowledge, unlocking the true potential of our people. Our talent team comprises top experts from the travel and SaaS sectors, representing over 70 countries. If you are passionate about making a meaningful impact and reshaping the work experience for millions, we invite you to join us.To discover more, visit www.perk.com.As a Senior Technical Program Manager, you will be responsible for ensuring the long-term viability and advancement of our Travel and Spend programs. Your success will be measured not just by the completion of tasks, but by how effectively technology, security, and finance are integrated to facilitate seamless movement of money and people across the globe.

Role Overview 9fin is hiring a Technical Program Manager in London. This role leads complex technical projects from planning through delivery, working closely with teams across the business. The Technical Program Manager keeps projects on track, aligns them with company strategy, and ensures high standards throughout. What You Will Do Oversee technical projects that support 9fin’s goals Coordinate with engineering, product, and other teams to deliver results Maintain clear communication among stakeholders at every stage Guide projects through their full lifecycle, from kickoff to completion

Join Collibra's Engagement Team Collibra is on the lookout for an experienced Engagement Manager to become a vital part of our vibrant Professional Services team. Reporting directly to the Senior Director of International Professional Services, you will play a pivotal role in guiding our Professional Services Engagement Management team. In this position, you will provide essential leadership and oversight to the implementation team, ensuring that our customers can effectively install, configure, and utilize our products. You will be instrumental in collaborating with customers to enhance their time-to-value, maximize product advantages, and offer the necessary process, technical, and expert guidance throughout the implementation phase. This is a hybrid role based in our London office, requiring in-office attendance at least two days a week. Our hybrid model fosters connection, collaboration, and continuous team progress. As an Engagement Manager at Collibra, your responsibilities will include: Overseeing a variety of activities spanning team leadership, customer engagement, project governance, and revenue forecasting. Leadership & Team Management Guide and oversee the Engagement team. Provide escalation support for team and customer projects. Supervise team initiatives in customer product installation, configuration, and initial operations. Manage timesheet approvals and serve as a delegate. Conduct performance and development reviews, as well as annual compensation assessments. Engagement Team Development Contribute to the continuous development of the Engagement and Professional Services organizations. Manage and participate in Delivery, Engagement, and Sales meetings. Handle resource requests and facilitate resource planning sessions with Engagement Managers, Delivery, and PS Sales teams. Collaborate with the Customer Experience (CX) team on new initiatives across the organization. Project & Portfolio Governance PS Offering Portfolio Management: Oversee Change Control for the PS organization concerning new and existing service offerings. Maintain project software hygiene (Asana/Jira) and host project meetings for Portfolio Management. Continuously enhance portfolio management processes. Project Overview: Additional details about project management responsibilities can be discussed during the interview process.

Join SonarSource as a Technical Enablement Program Manager!At SonarSource, we are dedicated to enhancing code quality and security, empowering developers to work efficiently with the help of AI. Our solutions are designed to analyze all types of code, ensuring that applications are secure, reliable, and maintainable. With support for over 30 programming languages and utilized by more than 7 million developers and 400,000 organizations globally, including industry leaders like Microsoft and NASA, we are at the forefront of innovation.We pride ourselves on our strong company culture, characterized by high standards, accountability, and a commitment to our mission. Our team is driven by positivity, dedication, and a collective goal to build exceptional products.Your Role:As the Technical Enablement Program Manager, you will be instrumental in driving product and technical knowledge across our pre and post-sales teams. Your mission includes designing and implementing learning programs that enhance technical fluency and ensure our teams are equipped to support our solutions effectively.Why You'll Love Working Here:Join our dynamic and diverse team that thrives on collaboration and innovation. At SonarSource, you'll work on impactful projects that empower developers worldwide. We are deeply rooted in the open-source community and are committed to advancing our mission of enabling developers to build better, faster.

Charlotte Tilbury Beauty, founded in 2013 by Charlotte Tilbury MBE, has built a reputation for accessible, giftable makeup and now operates in over 50 markets with a team of more than 2,300 people. The company values creative thinking, collaboration, and a drive to take on new challenges as it expands its product lines and retail experiences. The Procurement Manager - Professional Services will be based in London and focus on indirect corporate services and facilities procurement. This Category Manager position works across multiple departments, optimizing how the business sources and manages services in support of company goals. Key Responsibilities Work with teams to understand their requirements for professional services and facilities. Evaluate suppliers, negotiate contracts, and ensure timely delivery of goods and services. Develop and implement procurement strategies that align with business objectives, aiming to reduce costs and streamline supplier relationships. Identify and assess new service providers, managing ongoing vendor relationships for optimal outcomes. Areas of Focus HR: Recruitment agencies, temporary staffing, employee benefits, payroll systems, private medical insurance Facilities Management: Property leasing, retail operations, maintenance Consultancy Services: Management consulting, legal and financial services Travel and Expenses: Corporate travel management, event planning, hotel bookings, car rentals, travel insurance Financial Services: Banking partnerships, treasury services, insurance, auditing, and accounting services

At Google DeepMind, we celebrate diverse experiences and perspectives, leveraging them to achieve remarkable outcomes. Our commitment to equal employment opportunities encompasses all individuals, irrespective of sex, race, religion, ethnicity, disability, age, citizenship, marital status, sexual orientation, gender identity, and more. If you require any accommodations due to a disability or other needs, please inform us.SnapshotThe Robotics Operations team is on the lookout for a dynamic Technical Program Manager to bolster the Google DeepMind Robotics research organization. This role is pivotal in providing essential robot platforms, lab spaces, data collection, and policy evaluation resources aimed at addressing the challenges of 'Embodied AI.'About UsArtificial Intelligence stands as one of humanity’s most promising innovations. At Google DeepMind, our team of scientists, engineers, and machine learning specialists collaborates to push the boundaries of AI technology for the benefit of society and scientific exploration, always prioritizing safety and ethical considerations.The RoleAs a Technical Program Manager within the Robotics Operations team, you will utilize program management methodologies across various research projects to accelerate Google DeepMind's objectives in Embodied AI, ensuring a safe and responsible approach.Key ResponsibilitiesCollaborate closely with data collection teams to oversee and enhance internal data collection initiatives.Work in partnership with research teams to facilitate seamless execution of evaluations and data collection efforts.Engage with partners to advance and meet cross-functional objectives.Leverage your expertise in program management methodologies and industry knowledge in Robotics to ensure program success.Track and analyze operational efficiency and resource utilization metrics.Guide the design and implementation of new environments for data collection and modifications to robot platforms in collaboration with the Engineering team.Assess and refine processes, tools, templates, and documentation for sustainability and repeatability.Implement methodologies aimed at reducing operational costs.Encourage discussions, meetings, and collaborative opportunities to foster optimal outcomes and build strong relationships.

Why Join Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services. Our approach is not just incremental; we are transforming the entire process from end to end. By leveraging cutting-edge AI technology, a robust enterprise platform, and profound industry expertise, we are redefining the future of knowledge work for years to come.This is an exceptional opportunity to contribute to the growth of a generational company at a pivotal moment. With over 1000 customers spanning more than 60 countries, a strong product-market fit, and top-tier investor backing, we are rapidly scaling and creating a new market category. Our work is ambitious, our standards are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of sharp, driven individuals who are deeply committed to our mission. We operate with speed, intensity, and a strong sense of ownership over the challenges we face—from initial concepts to long-term solutions. We maintain close relationships with our customers—from leadership to engineering—and collaborate to address real issues with urgency and care. If you excel in uncertain environments, strive for excellence, and want to help shape the future of work alongside others who elevate the standard, we invite you to build with us.At Harvey, we are writing the future of professional services today—and we are just getting started.Role OverviewAs Harvey continues to expand its customer offerings for strategic clients, we are seeking a Technical Account Manager to join our Customer Success team. This position will act as a high-touch, technically skilled support resource for our most strategic customers, addressing complex, urgent, and sensitive issues swiftly and expertly.The Technical Account Manager will enhance Harvey’s post-sale support by closely collaborating with Customer Success Managers and internal teams to provide exceptional technical assistance, proactive incident management, and effective customer communication. This role is perfect for someone who thrives in high-pressure situations, enjoys in-depth problem-solving, and is dedicated to delivering a world-class customer experience.

DeepMind Technologies Limited seeks a Technical Program Manager for a 12-month fixed-term contract in London. This role focuses on driving projects that push forward agent technology across the organization. Role overview The Technical Program Manager will lead initiatives related to agent innovation. The work spans from early planning stages through to project delivery, ensuring each effort meets its goals and timelines. What you will do Oversee technical projects centered on agent innovation, managing each phase from start to finish Coordinate with multiple teams to ensure projects stay aligned with objectives Uphold high standards for both project outcomes and schedules Requirements Background in technical program management Strong skills in organization and communication Proven ability to deliver complex projects at a high standard This is a full-time, fixed-term position based in London, UK for 12 months.

We are proud to partner with one of the leading real estate firms globally in their search for a Technical Services Manager. This exciting role is situated within a vibrant portfolio in London, where the successful candidate will have the opportunity to thrive and advance within the organization.The ideal candidate will possess a robust technical and engineering background, enabling them to deliver high-quality consultancy across the portfolio. A solid understanding of project management and compliance in building services is essential.Responsibilities:Deliver technical support and consultancy to various clients within the assigned buildings portfolio.Lead project management initiatives as required throughout the project lifecycle.Conduct assessments of statutory and mandatory compliance on behalf of clients.Perform regular engineering audits across multiple buildings.Develop and manage planned preventative maintenance (PPM) and capital expenditure (CapEx) repair systems.Qualifications:A degree in Engineering is required.Membership in a recognized professional engineering body is preferred.At least 5 years of engineering experience within the property sector is essential.Strong knowledge of health and safety regulations and relevant qualifications are necessary.Proven experience in leading projects is required.Ability to assess compliance in building services is a must.What We Offer:Exceptional opportunities for internal career advancement for motivated and committed candidates.Competitive salary along with a car allowance and an attractive benefits package.Chance to establish connections with prestigious clients in London.Join a growing company with a global presence.Application Process:If you are interested in this exciting opportunity, please forward your CV to Thomas Mansell or contact him at 0161 694 9723.

Overview The Program Management Team at Google DeepMind plays a pivotal role in shaping and expediting the achievement of our most critical objectives. We convert strategic visions into actionable program plans, foster efficient workflows, and cultivate high-performing teams dedicated to delivering on our goals. By co-developing priorities, we ensure that our teams remain focused and anchored to their mission. Our commitment to sustainable practices drives us to create a collaborative, creative environment where groundbreaking advancements can be made swiftly. We prioritize building strong relationships across teams, providing clarity in uncertain situations, and maintaining stability during periods of change. Our program management expertise enables us to structure intricate projects effectively, while we continuously enhance our technical knowledge in collaboration with researchers and engineers to ensure alignment with our overarching mission. About Us At Google DeepMind, we believe that artificial intelligence has the potential to be one of humanity's most transformative innovations. Our diverse team of scientists, engineers, and machine learning specialists works collectively to push the boundaries of AI research and development. We leverage our technologies for the greater good, driving scientific discovery and collaborating on critical challenges, with safety and ethics as our top priorities. The Google DeepMind Impact Accelerator (GDI) has a distinctive role within our organization, focusing on developing solutions and resources that leverage our technologies for the betterment of humanity. We aim to create tangible real-world impacts that extend beyond Alphabet's products and services, contributing significantly to public benefit. Position Summary As a Senior Program Manager, you will be at the forefront of driving strategic initiatives within the Google DeepMind Impact Accelerator. You will collaborate with senior leadership across various teams, including Google DeepMind, Google, and Alphabet, to translate vision into actionable programs that align with organizational goals. Working closely with Pillar Leads and the broader GDI team, you will use your expertise in program and portfolio management to navigate complex, ambiguous environments effectively. You will establish operational norms and processes that foster clarity and consistency and lead a team of Program Managers to nurture a culture of continuous improvement and collaboration. Key Responsibilities Strategic Partnership and Leadership Collaborate with GDI Leaders to align their objectives and vision, offering strategic thought partnership. Drive forward the goals of the organization through effective program management methodologies. Guide teams in navigating complex and ambiguous project landscapes. Set operational processes and norms within the team to ensure clarity and consistency. Lead and mentor a team of Program Managers, fostering a culture of improvement and collaboration.

We are seeking a dynamic and visionary Senior Vice President of Sales to lead our Hi-Tech and Professional Services division. In this pivotal role, you will be responsible for driving revenue growth, developing strategic partnerships, and enhancing our market presence. You will work closely with cross-functional teams to design innovative solutions that meet client needs and exceed expectations.As a key member of the executive team, you will leverage your extensive experience in sales leadership to formulate strategies that align with our company goals. Your ability to cultivate relationships and drive high-performance teams will be critical to your success.

Our mission: to eliminate every barrier to mental health.At Spring Health, we are dedicated to transforming mental healthcare by dismantling the obstacles that hinder individuals from receiving the assistance they require, precisely when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide personalized care—be it therapy, coaching, medication, or more—tailored to the unique needs of each individual.We proudly collaborate with over 450 organizations, ranging from startups to multinational Fortune 500 companies, as a premier provider of mental health services, reaching 10 million individuals. Our clients include renowned brands such as Microsoft, Target, and Delta Airlines, all of whom rely on us for delivering exceptional outcomes for their global workforce. Through our innovative platform, we have achieved a net positive ROI for employers, and we are the only firm in our sector to receive external validation of net savings for our clients.With backing from notable investors such as Generation Investment, Kinnevik, Tiger Global, Northzone, and RRE Ventures, we have successfully completed our latest Series E funding round, achieving a valuation of $3.3 billion. Our journey to make mental healthcare accessible to all is just beginning—join us!In this role, reporting to the Director of Clinical Training, the Senior Program Manager for Clinical Training and Global Programming will be responsible for developing the strategy for Spring Health’s global training and programming initiatives. You will act as the Subject Matter Expert (SME) for global webinars and WellSprings, organize logistics for training, ensure a quality member experience across our global population, and work with clients to create tailored training and programming for our larger accounts. This is a full-time remote position based in Europe, the Middle East, or Africa, with travel requirements of up to 30% for in-person training sessions.

Role Overview Waymo is hiring a Senior Program Manager for AV Compliance, specializing in international vehicle and driver regulations. This position is based in London, UK. What You Will Do Lead initiatives to ensure autonomous vehicles meet compliance standards in multiple countries. Work closely with engineers, legal teams, and government representatives to interpret and apply AV regulations. Help guide projects through complex regulatory environments and support safe autonomous transport. Collaboration This role involves frequent coordination with cross-functional teams and external stakeholders. Expect to engage with technical experts, legal advisors, and local authorities as part of daily work.

Join Cohere as a Technical Program Manager focused on AI delivery for the Public Sector and Defence sectors across the UK and EMEA. In this pivotal role, you will spearhead cutting-edge AI initiatives that enhance government and defence operations.Your responsibilities will include coordinating cross-functional teams, managing project timelines, and ensuring the successful implementation of AI solutions tailored for public sector needs.