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Director of Product – Mobile & Web

CLEARNew York, New York, United States
On-site Full-time $235K/yr - $265K/yr

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Experience Level

Senior Level Manager

Qualifications

Key Responsibilities: Oversee the CLEAR Travel product portfolio across mobile and web, crafting a long-term vision, strategy, and roadmap for enrollment, re-engagement, and home-to-gate digital experiences. Identify and develop product capabilities to significantly enhance mobile app downloads, user engagement, and habitual usage during travel experiences, collaborating closely with Growth and Operations teams. Implement growth-oriented enhancements to the web experience, particularly focusing on top- and mid-funnel enrollment and re-engagement processes, in close cooperation with Marketing. Articulate product strategy at the Senior Leadership Team level, effectively framing trade-offs, sequencing priorities, and aligning stakeholders around initiatives that drive growth and member value. Work in partnership with Engineering, Design, and Data teams to deliver scalable, high-quality consumer experiences across iOS, Android, and web platforms, balancing speed, reliability, and long-term platform sustainability. Identify and cultivate new monetization and engagement opportunities within the Travel ecosystem, including partnerships and integrations that enhance CLEAR’s value proposition to members. Lead and mentor a small team of Product Managers, establishing high standards for clarity, ownership, and results while fostering individual growth and development. Establish robust product operating rhythms, including roadmap planning, metrics reviews, and experimentation.

About the job

CLEAR is at the forefront of revolutionizing secure identity solutions for the future. Our mission is to enhance safety and accessibility—both physically and digitally. With over 38 million members and a rapidly expanding global partner network, CLEAR’s secure identity platform is redefining how individuals engage with the world around them, whether at airports, stadiums, or in everyday scenarios. CLEAR empowers users to experience seamless interactions.

As the Director of Product, you will spearhead the comprehensive product strategy and execution for CLEAR’s Travel digital experiences on both mobile and web platforms. Your focus will encompass enrollment, re-engagement efforts, and the member journey from home to gate. This pivotal role is dedicated to driving significant growth through enhanced user acquisition, mobile app adoption, and the evolution of CLEAR’s digital offerings into a distinctive, high-utility travel experience.

Reporting directly to senior product leadership, you will collaborate extensively with Engineering, Design, Marketing, Data, and Operations to shape strategies, prioritize investments, and deliver impactful experiences with a sense of urgency. Achieving success in this role necessitates a robust strategic perspective, comfort in engaging with senior leadership, and the ability to convert ambitious visions into actionable plans with a small, high-performing team of Product Managers.

About CLEAR

At CLEAR, we are committed to building a secure identity platform that transforms everyday experiences. Our innovative approach allows our 38 million members to navigate life with confidence and ease, making us the leading solution in secure identity verification.

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