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Director of Product Management - AI Solutions at Paytm | Bengaluru

PaytmBengaluru, Karnataka
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

The ideal candidate will possess a strong background in product management, with a focus on AI technologies. Proven experience in managing complex product ecosystems, leading cross-functional teams, and driving product strategy is essential. Exceptional analytical and problem-solving skills, along with the ability to communicate effectively with diverse stakeholders, are mandatory.

About the job

Position: Director of Product Management - AI Solutions

About Paytm Intelligence (Pi)

At Paytm, we strive to enhance the intelligence of our systems, making them capable of performing tasks beyond current human limitations. Our goal with Paytm Intelligence (Pi) is to leverage automated decision-making to drive efficiency and minimize errors, giving us a significant edge in the competitive landscape.
 
In recent years, our relentless pursuit of innovation has resulted in the automation of various processes, leading to enhanced user experiences and operational efficiencies. This unique opportunity allows us to address large-scale challenges while ensuring security and compliance.

We have developed several essential components, including our AI Agentic Platform, a foundational model for payments and credit, a voice-enabled interaction stack, and an advanced DIY feature engineering toolkit.

Our mission is to create a comprehensive suite of AI-driven solutions for enterprises and small businesses that empower them with innovative products. Our initiatives, such as the QR code and soundbox, have already transformed the merchant experience, and we are excited to extend this impact with our upcoming agentic products.

If you are passionate about leveraging AI to make a difference, we invite you to explore this opportunity further.

What We Are Building

We are constructing a full-stack AI Agentic Platform that facilitates customer, sales, and internal workflows seamlessly. Key capabilities include:
* Multi-agent, multi-modal customer interactions.
* Agents capable of managing decision hubs.
* Evaluation engines for scoring and diagnosing interactions.
* Insight generation from chat interactions to refine SOPs, tools, and products.

About Paytm

Paytm is a leading digital payment and financial services platform in India, dedicated to delivering innovative solutions that enhance user experiences and operational efficiency. Our focus on intelligence and automation sets us apart in the industry, enabling us to provide cutting-edge products and services that cater to the evolving needs of our users.

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