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Director of Product Design

Swiftly Inc.United States
Remote Full-time

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Experience Level

Senior Level Manager

Qualifications

Qualifications:Proven experience in a senior design leadership role, preferably within a technology or transit-oriented environment. Strong portfolio showcasing exceptional design work and the ability to elevate design quality. Experience in building and mentoring high-performing design teams. Expertise in user-centered design principles and methodologies. Ability to collaborate effectively with cross-functional teams, including product management and engineering. Excellent communication skills, both written and verbal, with the ability to articulate design concepts to diverse audiences.

About the job

Company Overview
At Swiftly, we are dedicated to transforming urban mobility through innovative solutions. As the premier transit data platform, we empower over 200 transit agencies across 12 countries—including renowned names like LA Metro, MARTA, SEPTA, and MBTA—to enhance their operational efficiency, deliver real-time passenger information, and elevate service performance. Our efforts have led to remarkable improvements in on-time performance by up to 40% and passenger information accuracy by as much as 50%, resulting in superior service reliability and increased ridership.

While our headquarters is based in San Francisco, CA, we welcome applications from candidates across the U. S., as well as Ontario and British Columbia, Canada. Please note that we currently do not provide Visa sponsorship.

The Opportunity
We are seeking a Director of Product Design who excels both in design expertise and leadership. This role involves guiding a talented design team to enhance Swiftly’s design practices and shape the future of our product offerings aimed at improving mobility in urban environments of all sizes.

Reporting directly to the Chief Technology Officer, you will lead a dynamic design team and collaborate closely with Product Management and Engineering leaders to create a world-class, cross-functional product organization. You will be responsible for advancing our design vision, scaling our design systems and operations, and ensuring our user experiences are functional yet intuitively designed.

In a time of rapid evolution in design tools, methods, and scope, we need someone who can navigate these changes while maintaining high standards of craftsmanship and propelling the organization forward.

* Our hiring process utilizes AI tools for scheduling and summarization. However, AI tools are not employed to determine candidate progression or evaluate strength. Every application is reviewed by Swiftly team members, and all hiring decisions are made by our internal team members. We are actively hiring for this role at Swiftly.

About Swiftly Inc.

Swiftly is on a mission to revolutionize urban mobility through our advanced transit data platform. By enabling agencies to share real-time passenger information and optimize their operations, we are setting the benchmark for service performance in public transportation worldwide.

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