Director of Product Analytics

Join Adyen as the Head of Product Analytics for Customer Experience, where you will lead our analytics team to enhance the user journey through data-driven insights. You will collaborate with product managers and engineers to optimize customer experiences, leveraging analytics tools to make informed decisions that drive business growth.In this pivotal role, you will be responsible for developing and executing analytical strategies that improve product offerings and customer satisfaction. You will also mentor a team of analysts, fostering a culture of innovation and excellence.

Role overview Adyen seeks a Head of Product for Developer Experience in San Francisco. This leadership role centers on strengthening the developer ecosystem by shaping and executing product strategy for developer tools and platforms. What you will do Collaborate with cross-functional teams to design and deliver solutions that enhance developer engagement. Lead a group of product managers and developers, setting clear direction and upholding high standards for quality and usability. Drive product initiatives that advance Adyen’s developer offerings and support their growth and effectiveness. Apply insights and feedback to guide the evolution of developer platforms and tools. Leadership impact This position shapes how developers interact with Adyen’s products. The Head of Product ensures the team’s work consistently meets high expectations for quality and user experience.

Join Front, the cutting-edge AI-driven customer service platform designed for seamless collaboration. Our innovative workspace integrates essential support channels, enabling teams to work together on requests, automate tedious tasks, and provide exceptional customer experiences throughout their journey. With our adaptable workflows, AI capabilities, and customer insights, we empower organizations to prioritize their customers every single day. Trusted by over 9,000 leading companies globally, including CultureAmp, HootSuite, and Y Combinator, Front is at the forefront of delivering outstanding service at scale.Supported by Sequoia Capital and Salesforce Ventures, we have successfully raised $204M from top-tier venture capital firms and influential investors, including executives from Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has been recognized as a premier workplace, earning accolades such as Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.We are seeking a strategic and analytical leader to fill the role of Head of Product Analytics. In this pivotal position, you will shape our product analytics strategy and enhance data-driven decision-making across the organization. Collaborating closely with leaders in Product, Design, and Engineering, you will take ownership of the analytics roadmap, expand our team and operational framework in both San Francisco and Paris, and develop systems that enable Front to deliver high-quality product innovations swiftly and effectively.Your Responsibilities:Provide strategic insights that inform Front's product strategy by synthesizing product usage data, experimentation results, and market trends into actionable recommendations.Lead the development of comprehensive analytics frameworks that support product decision-making and drive continuous improvement.Collaborate with cross-functional teams to define key performance indicators and ensure alignment with business objectives.Mentor and develop the analytics team, fostering a culture of innovation and excellence.

Role Overview Anthropic is hiring a Head of Customer Programs to guide key initiatives that improve customer experience and strengthen long-term relationships. This role shapes programs that reflect Anthropic’s mission and values, ensuring customers consistently receive high-quality service and support. What You Will Do Design and lead customer programs that promote engagement and satisfaction Work with teams across the company to incorporate customer feedback into products and services Champion continuous improvement in customer support and experience Location This position is based in San Francisco, CA or New York City, NY.

Join AirOps as the Head of AnalyticsAt AirOps, we are pioneering the future of content engineering in the AI era. Our innovative platform transforms the way brands are discovered, moving beyond traditional search methods to leverage AI-driven insights. We have experienced remarkable growth, increasing our revenue fivefold in just one year by empowering renowned marketing teams at Ramp, Chime, Carta, and Rippling to create high-quality content that establishes a lasting competitive edge.Our platform is designed to help marketers thrive in the evolving landscape of content discovery, enabling them to seize high-impact opportunities and generate precise, brand-aligned content that gains recognition from AI and trust from users. With the backing of esteemed investors like Greylock, Unusual Ventures, Wing VC, and Founder Collective, we are on a mission to build intelligent systems that will empower the next generation of marketing leaders. AirOps has offices in San Francisco, New York, and Montevideo.Your RoleAs the Head of Analytics, you will lead the analytics function at AirOps, encompassing go-to-market (GTM) analytics, revenue analytics, product analytics, and company-wide business intelligence (BI). This hands-on position requires you to set the strategic direction, develop the necessary infrastructure, and translate complex data into actionable insights that will drive our growth trajectory. You'll dive deep into our data warehouse, writing SQL queries, developing attribution models, and presenting findings to the executive team, often within the same day. This is a unique opportunity to build the analytics function from the ground up.Your ResponsibilitiesGTM & Revenue AnalyticsDesign and manage comprehensive reporting systems that track the journey from lead generation to revenue realization, including executive dashboards that highlight key metrics such as pipeline velocity, conversion rates, customer acquisition cost (CAC) payback, and full-funnel attribution.Continuously enhance a multi-touch attribution (MTA) framework and assess marketing mix modeling (MMM) strategies to ensure precise channel ROI and informed budget decisions.Act as a strategic analytics partner for leadership, converting GTM performance data into clear recommendations for resource allocation and channel strategy.Product AnalyticsOversee product analytics end-to-end, establishing metrics for engagement, adoption, activation, retention, and expansion throughout the customer journey.Link product usage data to revenue outcomes, identifying indicators of potential expansion and churn risks that will inform product development and GTM strategies.Analytics Strategy & InfrastructureLead the development of analytics strategies and infrastructure to support data-driven decision-making across the organization.

The League is seeking a strategic and dynamic Head of Analytics to lead our analytics department in San Francisco. This pivotal role involves overseeing junior analytics teams while ensuring that various departments within the business comprehend their operational health, discover growth levers, and pinpoint optimization opportunities. As the Head of Analytics, you will spearhead initiatives that enhance business performance through the utilization of existing and novel data sources and methodologies. This role requires a hands-on approach to tackle complex analytical challenges alongside Engineering, Product, and Marketing teams, often serving as the representative for both Analytics and Product Operations.Key Responsibilities:Team Development: Identify essential roles, attract talent, select candidates that align with our culture, and secure competitive hires.Team Management: Foster a capable and enthusiastic team aligned with high-impact projects. Support career growth for analysts and business intelligence engineers, ensuring they recognize their contributions and understand complex statistical concepts.Work Guidance: Direct efforts across marketing, operations, and product analytics, including LTV predictions, operational metrics, user segmentation, and AB testing best practices.Technology Leadership: Advocate for technological investments that position analytics as a strategic advantage, including business intelligence tools and unified customer data views.Cross-Departmental Collaboration: Work closely with leadership to ensure data-driven decision-making across all business units.

About CrunchyrollFounded by passionate fans, Crunchyroll is committed to delivering the rich art and culture of anime to a dedicated community. We proudly serve over 100 million anime and manga enthusiasts in more than 200 countries and territories, enabling them to connect with the stories and characters they love. Our offerings include online streaming, theatrical releases, gaming, merchandise, events, and more, all powered by the beloved anime content.Join our dynamic team and help us shape the future of anime!About the RoleAs the Senior Product Manager for Customer Experience Platforms, you will spearhead the introduction of innovative solutions to elevate our customers' experiences through automation and self-service options. Your role will involve collaborating with cross-departmental teams to identify challenges and design impactful product features and user stories. This position encompasses facilitating brainstorming sessions, drafting comprehensive product briefs, and delivering precise requirements for both technical and non-technical stakeholders. Utilizing data to steer the product roadmap and enhance performance will be pivotal to your success.You will partner with internal teams across Customer Experience, Legal, Product Management, Program Management, Engineering, and other departments to support vital initiatives and ensure seamless collaboration. Additionally, you will engage with third-party vendors that form part of our Customer Experience technology ecosystem.Manage a roadmap for both new and existing CX Technology tools, including our Help Center and AI chat platform.Develop and execute strategies to enhance customer satisfaction (CSAT) through improved self-service and Generative AI tools.Collaborate with diverse teams to identify business challenges and craft high-level product epics, features, and user stories.Conduct regular brainstorming and specification sessions to achieve consensus across departments and partner organizations.Draft detailed product briefs outlining the rationale and objectives for new programs.Provide clear product requirements that are easily comprehensible for both technical and non-technical audiences.Create user stories and acceptance criteria to realize your product strategy, working closely with Customer Service, Engineering, Program Management, Acquisitions, Legal, Finance, and Analytics.Serve as the primary contact for product-related inquiries, issues, and feedback, facilitating communication with partners and leadership.Oversee and prioritize the product backlog, addressing delivery hurdles or quality concerns.

Join Collective Health as a Senior Product Manager for Customer Experience, where you will lead innovative projects that enhance our customer interactions and drive satisfaction. You will be responsible for developing product strategies that align with customer needs while collaborating with cross-functional teams to deliver exceptional user experiences.

Join Adyen as the Head of Product, CreditAt Adyen, we empower businesses with a unified solution for payments, data, and financial products. Trusted by global leaders like Facebook, Uber, H&M, and Microsoft, we are the go-to financial technology platform. Our mission is to create an environment where our team can thrive, backed by a supportive culture that encourages career ownership.As we embark on a significant growth journey for our card Issuing product, we are seeking a dynamic Product Leader to spearhead the strategy and roadmap for our Credit team. This role presents a unique opportunity to develop Adyen's credit card issuing product from the ground up.If you are passionate about financial technology and eager to shape a robust credit issuing business over the next 2-5 years, we want to hear from you. Collaborate with cross-functional teams in product, commercial, engineering, analytics, and finance to deliver an industry-leading Issuing product that serves the world's largest brands.This position is based in the United States within our Issuing team, part of our Financial Services product team, dedicated to providing exceptional financial products to our clients.

Be Part of the E-Commerce Revolution with Whatnot!Whatnot stands as the largest live shopping platform in North America and Europe, where users can buy, sell, and explore the items they cherish. We are transforming the e-commerce landscape by merging community, shopping, and entertainment into a unique marketplace tailored for you. As a remote co-located team, our culture thrives on innovation, firmly grounded in our core values. With operational hubs across the US, UK, Germany, Ireland, and Poland, we are collaboratively shaping the future of online marketplaces.Whether it's fashion, beauty, electronics, or collectibles like trading cards and comic books, our live auctions cater to diverse interests.And we’re just at the beginning! As one of the fastest-growing marketplaces, we seek audacious, innovative problem solvers across all departments. Stay updated with Whatnot’s latest developments through our news and engineering blogs, and join us in empowering individuals to transform their passions into businesses and connect communities through commerce. Role OverviewAs Whatnot continues its rapid expansion, data plays a pivotal role in influencing our product strategy and enhancing the user experience for both buyers and sellers. We are in search of a Product Data Scientist who will closely collaborate with Product, Engineering, Design, and Operations teams to extract insights, spearhead experimentation, and support data-driven decision-making across the organization.In this position, you will: Generate Insights & Shape Product DirectionEstablish and take ownership of the KPIs that gauge product vitality, user engagement, and marketplace success.Examine user behavior, product usage trends, and marketplace dynamics to pinpoint opportunities and guide product priorities.Convert intricate data into actionable insights for product and leadership teams. Drive Experimentation & MeasurementCollaborate with product managers and engineers to design, execute, and assess A/B tests and feature launches.Create frameworks for causal inference, impact evaluation, and long-term product assessment.Develop scalable methodologies for performance tracking and reporting.

As the Global Head of Product at fuku, you will spearhead the product strategy and vision for our organization. You will cultivate innovation across our portfolio companies, building, mentoring, and developing high-performing product teams. In partnership with our executive leadership, you will shape the future direction of our product offerings. This role requires providing senior leadership and strategic guidance in all aspects of product management. Your extensive experience in product leadership, strategic thinking, and team development will be pivotal in achieving our organizational goals. This position is perfect for candidates with a robust background in product leadership, a proven record of strategic decision-making, and a passion for team development. The Global Head of Product will be instrumental in driving the growth and success of our portfolio companies through innovative product solutions and effective leadership.

Join the Sleep Fitness RevolutionAt Eight Sleep, we are dedicated to unlocking human potential through the power of optimal sleep. As the pioneering sleep fitness company, we are redefining wellness and developing cutting-edge hardware, software, and AI solutions to enhance your sleep experience. Our innovative products enable peak mental, physical, and emotional performance by transforming each night’s rest into a personalized, data-driven recovery journey.We are trusted by high achievers, professional athletes, and health-conscious individuals across over 30 countries. Honored as one of Fast Company’s Most Innovative Companies in 2019, 2022, and 2023, and featured in TIME’s “Best Inventions of the Year” on two occasions, we embody a high-performance culture characterized by speed, focus, and a commitment to impactful results. At Eight Sleep, we don’t just launch products; we continuously iterate, refine, and obsess over the details to enhance our members’ sleep quality and overall well-being.Every position at Eight Sleep offers an opportunity to innovate, collaborate with top-tier talent, and contribute to a future where sleep is a dynamic tool for improvement. If you seek to break free from the mundane and are eager to push the boundaries of technology, this is your opportunity. Join us and be a leader in the movement that is revolutionizing sleep and maximizing human capability.High Standards. No Compromises.Our mission demands an intense approach. At Eight Sleep, we adopt the mindset of the world’s elite performers: focused, relentless, and consistently striving for excellence. Think of it as the mamba mentality applied to bold innovations, next-gen technology, and impeccable execution. This isn’t a traditional 9-to-5; we are a team that pours extra effort into our work, not out of obligation, but because we are passionate about the impact we create. We are committed to rapid development, challenging limits, and delivering outstanding results. If you thrive under pressure and wish to engage in the most significant work of your career, you will find your place here. If you are looking for an easier path – this is not it.About the RoleWe are in search of an AI Product Manager who will take ownership of and enhance our customer experience. As the designated DRI for our AI initiatives, you will devote your full attention to training, assessing, and optimizing our AI agents to provide exceptional customer service. This role sits at the convergence of product management, AI/ML, and customer engagement, ideal for someone passionate about delving deep into AI systems and quantifying their real-world effects.

We are seeking an experienced and visionary leader to join monks as the Vice President, Head of Production. In this pivotal role, you will spearhead production operations, ensuring efficiency, quality, and innovation across our projects. You will collaborate closely with cross-functional teams to drive production excellence and implement best practices. Your leadership will be crucial in shaping our production strategy and elevating our brand presence in the industry.

Leona develops AI-powered tools to make healthcare more accessible, aiming to give people greater control over their health no matter where they live. The company’s platform streamlines doctor-patient communication, starting with WhatsApp, and uses an AI clinical assistant to automate non-urgent tasks, flag important issues, and offer patients continuous access to care teams. The team draws on experience from Uber, Rappi, Modern Fertility, and Wonder, and operates from San Francisco and Mexico City. Role overview The Head of Product, AI leads product strategy and execution for Leona’s AI-driven healthcare platform. This leader shapes how patients and providers interact with the platform and helps define the next generation of digital healthcare tools. Who thrives in this role Builders who like to create new products from the ground up People comfortable with ambiguity and frequent change Those motivated to improve healthcare for both patients and providers Location This position is based in San Francisco. Investors a16z General Catalyst Accel Angel investors, including founders of Nubank, Rappi, and Maven Clinic

About UsAt Sully.ai, we are dedicated to transforming healthcare into a more accessible and efficient system for everyone.We firmly believe that having access to a great doctor is a fundamental human right. Unfortunately, the current healthcare landscape is riddled with delays, misdiagnoses, administrative burdens, and clinician burnout.Our Mission: One Human, One Doctor. We create AI-driven assistants that support healthcare professionals — including scribes, nurses, receptionists, and translators — utilizing our proprietary, state-of-the-art models deployed in real-world clinical settings.Our AchievementsOver 450 organizations have partnered with us in just 16 months.Our AI agents save approximately 2.8 hours of administrative work daily and reduce onboarding time by 85%.We have successfully completed over 5 million clinical tasks across 36+ specialties.Secured $25 million in funding from renowned investors including Y Combinator, Eric Yuan, Amity, and Semper Virens.Our patented AI architecture, MedCon-1, demonstrates superior performance over GPT-4.5, Gemini, and Claude in clinical reasoning tasks.At Sully, we seek high-performing individuals capable of delivering outputs that exceed expectations.About the RoleWe are looking for a Head of Product to spearhead a specific Agent, driving Sully.ai's product roadmap from conception to completion while aligning with our mission and growth objectives. You will oversee discovery, design, and delivery throughout the entire product lifecycle, collaborating closely with Engineering, Data Science, Sales, and Marketing to translate customer insights into impactful features that address pressing healthcare challenges.Key ResponsibilitiesLead a specific Agent to implement Sully.ai’s product roadmap, ensuring alignment with our mission and growth targets.Drive the discovery, design, and implementation of features that address critical healthcare issues.Collect and transform customer feedback into meaningful product improvements.Collaborate with Engineering, Data Science, Sales, and Marketing teams to expedite execution.Manage the entire product lifecycle from ideation to scaling.Essential QualificationsDemonstrable track record in product management with a focus on healthcare technology.Experience in leading cross-functional teams to deliver high-quality products.Strong analytical skills to derive insights from data and customer feedback.Ability to thrive in a fast-paced environment and manage multiple priorities.Exceptional communication skills, both verbal and written.

About UsAt 1mind, we are pioneering a cutting-edge platform that empowers revenue teams with multimodal Superhumans. These Superhumans integrate visual, vocal, and cognitive capabilities, equipped with comprehensive technical and product expertise. They engage in limitless, real-time conversations around the clock, ensuring that buyers are met when they are most active. Our Superhumans excel in qualifying leads, scheduling meetings, delivering compelling pitches, conducting interactive demos, managing objections, identifying pain points, crafting value models, offering support, and facilitating customer onboarding. They seamlessly integrate into websites, products, and live calls, collaborating with your team in deal rooms. 1mind Superhumans are designed to fit effortlessly into existing workflows, providing scalable solutions that drive measurable outcomes — enhancing revenue, streamlining teams, accelerating pipelines to success, and enriching the buyer experience.Job DescriptionWe are in search of a visionary Head of Product who will take charge of the product vision, strategy, and execution for our AI-native platform at 1mind. This role is ideal for a product leader with a robust background in building applied AI systems in live environments. We are not just looking for someone who can ship features powered by AI models but rather a professional who can design holistic intelligence systems encompassing context pipelines, retrieval systems, memory, tool orchestration, and evaluation loops that ensure AI is reliable, useful, and manageable.In this role, you will operate at various levels, defining the long-term product trajectory for our Superhuman platform, translating corporate strategy into actionable roadmaps, and collaborating extensively with engineering, AI, and design teams to deliver real-time, multimodal AI experiences. Your responsibilities will include overseeing the composition, grounding, evaluation, and evolution of intelligence throughout the product.As the company expands, you will also have the opportunity to build and lead the product organization, setting the standard for AI-first product development, execution excellence, and customer impact.

Join Laurel as the Head of Product for our Digital Footprint division, where you'll drive innovative product strategies and lead a dynamic team dedicated to transforming the digital landscape. In this pivotal role, you will oversee product development, collaborate with cross-functional teams, and ensure that our offerings align with market demands and customer needs.

About the Role Vitalize is hiring a Head of Customer Support to oversee the support team and drive improvements in customer service operations. This role is based at our San Francisco headquarters. What You Will Do Lead and mentor the customer support team, setting clear goals and expectations Design and implement strategies to improve customer satisfaction Refine support processes for greater efficiency Promote a culture focused on learning and continuous improvement Work closely with product and engineering teams to resolve customer issues quickly What We’re Looking For Proven experience managing customer support teams Strong communication and organizational skills Comfort collaborating across departments Ability to drive process improvements and motivate teams

As a Product Manager focusing on Core Product Experiences at Abridge, you will play a pivotal role in shaping the future of our innovative solutions. Collaborating closely with cross-functional teams, you will drive the development and enhancement of our core product features, ensuring that they meet the evolving needs of our users. Your strategic insights and user-centric approach will help us deliver exceptional experiences that stand out in the marketplace.