Director of Operations

As the Director of ERP Delivery and Portfolio Operations at NBCUniversal, you will play a pivotal role in overseeing and enhancing our enterprise resource planning (ERP) systems. Your leadership will be vital in driving operational excellence and ensuring that our portfolio delivers maximum value. You will lead cross-functional teams to streamline processes, implement innovative solutions, and ensure the successful delivery of ERP initiatives across the organization.

Role Overview dualentry is seeking a Director of ERP Implementations based in New York City. This leadership role oversees end-to-end ERP projects for clients, focusing on improving operational efficiency and aligning technology solutions with business objectives. What You Will Do Lead a team of ERP specialists through all phases of implementation, from initial planning to final rollout. Work closely with cross-functional departments to coordinate resources and ensure project milestones are met. Partner directly with clients to understand their requirements and tailor ERP solutions to fit their operations. Apply strategic thinking to identify opportunities for process improvement and innovation within client environments. Maintain a focus on delivering measurable value and strong outcomes for customers. About dualentry dualentry delivers ERP solutions that help organizations streamline processes and achieve their business goals. The company values collaboration, expertise, and a commitment to client success.

About the Role Addepar is hiring a Portfolio Data Operations Analyst in New York, NY. This position centers on managing and improving data operations that support both internal teams and client outcomes. The analyst will work with colleagues across departments to maintain data accuracy and reliability. What You Will Do Oversee daily data operations for portfolio management Collaborate with cross-functional teams to uphold data integrity Support clients by ensuring their financial data is accurate and actionable Analyze workflows and suggest process improvements Contribute to Addepar’s goal of delivering clear, reliable financial insights

Join hyperexponential as the Head of Actuarial, Pricing & Portfolio StrategyAt hyperexponential, we are revolutionizing the insurance industry with our innovative AI-driven platform that facilitates critical decision-making in a $7 trillion market. We empower insurers to determine which risks to embrace and how to price them effectively, impacting outcomes from space exploration to autonomous vehicle deployment and community resilience after natural disasters.Traditionally, insurance has relied on outdated methods for making billion-dollar decisions. We are changing that narrative by integrating data, artificial intelligence, and human expertise into our platform. This enables insurers to streamline their processes from submission to decision, allowing them to operate with greater speed, intelligence, and confidence in their risk assessments.Supported by prominent investors such as a16z, Highland Europe, and Battery Ventures, we are expanding our reach globally. Our platform is trusted by nearly 50 of the largest insurers worldwide, boasting zero churn and substantial premiums flowing through our system.What started as a singular product in one market has evolved into a comprehensive, multi-product platform serving various territories and stages of pricing and underwriting. AI is embedded in our operations, from creating the world's first domain-specific AI peer programmer for insurance to constructing workflows that redefine industry standards.What sets hyperexponential apart is our people. Here, your impact is determined by the challenges you tackle and the discipline you demonstrate, rather than your title or tenure. You will collaborate with a team that pushes you to excel, enabling you to do your best, most impactful work in a company designed for longevity.If you resonate with this vision, we invite you to join us in shaping the future.About Our TeamThe US Revenue team is central to hyperexponential's expansion into the Admitted insurance market, driving growth and establishing our footprint in this vast industry. As a vital component of the US Leadership Team, you will help set the strategic direction for our US operations, cultivate strong relationships with executive stakeholders, and ensure our solutions are recognized as industry-leading.Collaboration and high performance are the cornerstones of our team culture. Team members engage closely with Sales, Product, Marketing, and Customer functions, sharing insights and supporting each other in pursuing ambitious goals. Our environment is dynamic, results-driven, and focused on tangible outcomes.In this pivotal role, you will lead our strategy for the US Admitted market, acting as a thought leader, spokesperson, and advisor. You will play a crucial role in driving revenue, empowering the team, and ensuring hyperexponential's sustained success and reputation as an industry innovator.

Job OverviewWe are seeking a meticulous and innovative Head of Operations to spearhead our operational strategies as we aggressively expand our customer base. In this role, you will be responsible for managing the workflows and systems essential for seamless service delivery while continuously optimizing processes and tools to enhance throughput and quality.QualificationsOver 6 years of experience in a fast-paced startup environment.A proactive approach to problem-solving, with a willingness to engage in detailed operational tasks.Proven experience in leading and developing a service-oriented team.Demonstrated capability to drive operational efficiency and effectiveness within a team.Strong decision-making skills with the ability to navigate ambiguity and adapt quickly.Experience in cross-functional collaboration across various departments.Exceptional verbal and written communication skills.Familiarity with Consumer Packaged Goods (CPG) retail operations.Willingness to work full-time from our New York office.Key ResponsibilitiesLead the operations team to achieve key performance indicators (KPIs) and metrics related to service delivery.Identify and experiment with innovative approaches to enhance the operational capabilities of the business.Conduct data analysis relevant to projects; create queries, dashboards, and Pivot Tables to track performance.Develop and document Standard Operating Procedures (SOPs).Why Join Us?Become an integral part of a fast-growing Series A startup backed by Y Combinator.Work alongside experienced founders who have a track record of building and scaling successful startups.Contribute to solving significant challenges faced by renowned brands in the retail sector.Enjoy a collaborative and vibrant in-person culture at our NYC headquarters.BenefitsCompetitive salary and equity options.Relocation assistance available for moving to NYC.Comprehensive medical, vision, and dental insurance plans.401(k) retirement plan.Unlimited Paid Time Off (PTO).

Phamily is hiring a Senior Director of Service Delivery to oversee and advance service delivery operations in New York City and Chicago. This leadership role centers on driving operational improvements, raising customer satisfaction, and refining how services are delivered across multiple locations. Role overview The Senior Director will shape service delivery strategies and ensure teams consistently achieve strong results. This position carries responsibility for meeting and surpassing client expectations while maintaining high standards across all touchpoints. Key responsibilities Lead service delivery initiatives in New York City, Chicago, and other assigned locations Drive operational excellence by identifying and implementing process improvements Collaborate with cross-functional teams to develop and execute service strategies Promote best practices and encourage a culture of continuous improvement Focus on enhancing customer satisfaction and optimizing service outcomes Requirements Extensive leadership experience in service delivery or related operations Strong strategic thinking and problem-solving abilities Proven track record of driving operational improvements and customer satisfaction Ability to work effectively with cross-functional teams Experience managing teams across multiple locations is preferred

Brooklyn Investment Group is a registered Investment Adviser with the SEC, utilizing cutting-edge technology from its parent company, Brooklyn Artificial Intelligence Research. This innovative approach combines advanced portfolio optimization with automated tax-loss harvesting, allowing us to create personalized investment strategies for a diverse range of clients, including financial advisory firms and asset managers.In the last five years, Brooklyn Artificial Intelligence Research has engineered one of the most sophisticated engines for tailored investment portfolios, successfully trading over $5 billion through these strategies.Our dynamic team of over 20 quantitative investors, machine learning experts, and software engineers hails from prestigious universities and leading financial institutions such as Goldman Sachs, Citadel, and Bridgewater Associates.Career Opportunity If you are passionate about the evolving integration of finance and technology, this position offers an exceptional opportunity. At Brooklyn, we are committed to harnessing the transformative power of technology to reshape portfolio management and trade execution. Join us in developing one of the industry's most advanced portfolio management platforms.As a Portfolio Management Engineer, you will serve as the primary point of contact for our clients, operational partners, and custodians. Your main responsibilities will include creating innovative tools to enhance portfolio management, streamline trade execution, and improve reconciliation processes. You will work closely with teams across quantitative analysis, engineering, research, and trading to foster seamless workflows and drive innovation.

About David EnergyDavid Energy is revolutionizing the energy sector by providing cost-effective and sustainable energy solutions that traditional Retail Electricity Providers (REPs) cannot match. Our innovative approach leverages renewable resources, such as solar power and controllable capacities like batteries, to bring cleaner energy directly to our customers, even behind their electricity meters. As a Series A company, we are committed to operating the grid on renewable energy 24/7/365.We are aggressively expanding our "Beat the Utility" product, which promises small commercial clients that their overall electric expenses will be lower than those of their current utility providers. This promise is backed by our unique technology and risk management strategies that create value not available to traditional utilities. Currently active in NYC (NYISO Zone J), we are on track to add hundreds of new customer locations each month and plan to extend our reach into other zones and ISOs throughout the Northeast.We seek a results-oriented, technically skilled Director of Operations to lead and enhance our field operations, hardware implementation, enrollment processes, billing systems, and customer support during this crucial growth period.Reporting to the COO, the Director of Operations will establish the operational framework necessary for the swift deployment of permissionless Distributed Energy Resources (DERs), such as batteries and smart thermostats. This role involves ensuring precise enrollment, accurate billing, and dependable customer support as our business expands. You will be hands-on in executing current operations while also building robust systems, processes, and teams to manage increasing complexity.Collaboration with Product, Engineering, and Sales teams is essential to ensure that our hardware, systems, and workflows are optimized for real-world application, auditability, and scalability—eliminating the need for manual interventions.

We are seeking an experienced and dynamic Director of Operations to lead our operational strategy and execution at Accor Corporate. In this pivotal role, you will oversee the daily operations, ensuring that all processes run smoothly and efficiently. You will work closely with various departments to enhance productivity and drive overall organizational performance.Your leadership will be crucial in fostering a culture of excellence, innovation, and accountability. As a key member of the executive team, you will also be responsible for aligning operations with our strategic objectives and driving continuous improvement initiatives.

Join our innovative team at Zip as an ERP Solutions Manager, where you will lead the development and implementation of ERP solutions tailored to our clients’ unique business needs. You will collaborate with cross-functional teams to ensure seamless integration of these systems, driving efficiency and productivity.

Join Zip as a Senior ERP Solutions Consultant and take your career to new heights! In this pivotal role, you will leverage your expertise in ERP solutions to help organizations streamline their processes and improve efficiency. Collaborate with stakeholders to identify needs, design effective solutions, and implement strategies that drive innovation and success.

Join Appian as a Director of Business Operations, where you will lead strategic initiatives and optimize operational processes to drive growth and efficiency. This pivotal role requires collaboration with cross-functional teams to implement innovative solutions that enhance productivity and performance.

Role Overview Turner Townsend is hiring an Associate Director of Program Management to lead its Construction Portfolio/PMO in New York. This senior role guides strategic initiatives, manages project delivery, and maintains strong client relationships. The position calls for a leader who understands the construction industry and can coordinate complex programs. What You Will Do Oversee the construction portfolio and program management office (PMO) Drive strategic initiatives across multiple projects Ensure projects meet delivery standards and client expectations Foster and manage client relationships at a senior level What We Are Looking For Significant experience in program management for construction projects Proven leadership skills Ability to manage complex project environments Strong communication and relationship-building abilities

Role Overview The City of New York seeks a Director of Operations to oversee key operational functions across departments. This leadership role focuses on improving efficiency and effectiveness in city services, supporting both residents and visitors. What You Will Do Direct operational teams and guide daily activities across multiple city departments. Implement strategies that improve processes and service delivery. Align operational goals with the city’s mission and public service objectives. Foster collaboration among teams to achieve organizational priorities. Location This position is based in New York City.

We are seeking a highly motivated Delivery Operations Manager to join our dynamic team at via. In this pivotal role, you will oversee our delivery operations, ensuring efficiency and excellence in service delivery. You will collaborate with cross-functional teams to implement strategies that enhance operational performance and customer satisfaction.

Tabs is at the forefront of revolutionizing finance and accounting through our AI-native revenue platform. Our innovative solutions automate the entire contract-to-cash lifecycle, covering billing, collections, revenue recognition, and reporting, enabling teams to streamline processes and enhance cash flow.Top-performing companies like Cursor and Statsig trust Tabs to directly generate invoices from contracts, reconcile payments in real-time, and ensure seamless compliance with ASC 606.Established in 2023, Tabs has successfully secured over $91 million in funding from esteemed investors such as Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters is located in New York City, and our team boasts profound expertise in finance and artificial intelligence.About the RoleTabs is excited to welcome its inaugural Director of People Operations! We seek a proactive and foundational leader capable of building and scaling our People function as we expand from approximately 130 to 200 employees and beyond.This pivotal role encompasses all facets of People Operations, Employee Experience, Compliance, and Development, creating the systems and culture that will support Tabs' growth trajectory. You will adeptly balance strategic leadership with hands-on execution—from onboarding and benefits management to coaching managers and establishing scalable programs. Initially, the team will consist of just one member during this funding round.You will report directly to the Head of Operations and Finance and collaborate closely with the VP of Talent and the executive team to ensure that our People strategy aligns with and enhances company performance.This role is perfect for a strategic builder who thrives in dynamic environments and is eager to craft the employee experience from the ground up.

Role Overview Sixt SE is hiring a Director of Rental Operations based in New York. This leadership role focuses on the daily performance of rental branches, with a strong emphasis on efficiency and customer satisfaction. What You Will Do Oversee branch operations and ensure smooth rental processes Guide and support teams to achieve high operational standards Optimize fleet management for availability and cost-effectiveness Promote a culture of excellent service across all locations What We Look For Experience managing teams in a rental, mobility, or related service environment Strong background in operational performance and process improvement Ability to balance efficiency with customer satisfaction

About AvePoint: At the forefront of data security and governance, AvePoint is the global leader in ensuring organizational resilience. We empower over 25,000 clients worldwide to collaborate confidently through our AvePoint Confidence Platform, which safeguards and optimizes critical data across platforms like Microsoft, Google, and Salesforce. Our expansive global channel partner program includes approximately 5,000 managed service providers and system integrators, making our solutions accessible in more than 100 cloud marketplaces. Discover more at www.avepoint.com. At AvePoint, we prioritize our team members by fostering a culture of agility, passion, and teamwork. Join us to craft your career, make a substantial impact, and take charge of your future! About the Role: We are seeking a dynamic Revenue Operations Director to spearhead RevOps for our rapidly expanding Americas region, a vital revenue-generating market for our company. This pivotal role will connect sales, marketing, and customer success leadership with global revenue operations to drive scalable growth and operational excellence. Based in NYC, Arlington, or Chicago, this position is perfect for an accomplished leader who possesses a robust combination of strategic insight, technical expertise, and analytical prowess, enabling effective cross-functional collaboration in a complex, fast-paced global landscape. You will oversee the operational core of the Americas’ go-to-market strategy, driving pipeline generation and full-funnel alignment.

Join a dynamic and rapidly expanding U.S.-based manufacturing company that plays a pivotal role in the telecommunications and connectivity industry. Our client prides itself on a rich history of innovation, excelling in the design and production of mission-critical components for both high-volume commercial deployments and large-scale venue applications. With a robust global manufacturing presence that includes domestic production, international facilities, and strategic contract manufacturing partnerships in Asia and Europe, this organization is a leader in its field.This position is part of a confidential retained search managed by a specialized boutique recruiting firm focused on operations, supply chain, and engineering leadership roles.________________________________________The RoleWe are on the lookout for an experienced Director of Operations for North America. This pivotal role will oversee all manufacturing and operational activities across the company's North American footprint, including multiple U.S.-based facilities and their associated distribution/fulfillment operations. The Director will be instrumental in driving execution, enhancing efficiency, and ensuring standardization in line with the global operations strategy.Reporting directly to the Global Vice President of Manufacturing (or equivalent senior operations executive), this leader will manage plant leadership teams and functional managers across key areas such as production, materials, quality, and logistics. The Director of Operations will be a vital member of the extended leadership team, tasked with translating corporate strategy into tangible operational results at the regional level.________________________________________Key Responsibilities• Oversee daily manufacturing and operations across North American facilities, including production, materials, warehousing, and fulfillment.• Manage regional operational performance metrics (cost, delivery, quality, safety, and productivity) to contribute to overall business P&L objectives.• Implement and maintain Lean, Six Sigma, and continuous improvement initiatives to enhance throughput, labor efficiency, scrap/yield, and on-time delivery.• Collaborate closely with the Global VP of Manufacturing and executive leadership to ensure regional operations align with global standards, strategies, and KPIs.• Build, mentor, and develop high-performing plant and functional leadership teams while ensuring robust succession planning and talent development initiatives.• Drive improvements in machine utilization, scheduling, capacity planning, inventory management, and material flow.• Support ERP utilization (SAP or similar) across North American sites, ensuring data integrity and adherence to standardized processes.• Ensure compliance with quality and environmental standards (ISO 9001/14001) at all North American locations.• Collaborate with supply chain, engineering, quality, and sales teams to facilitate new product introductions and cost reductions.