Director of Operations

Join Our Mission to Break Barriers in Mental Health.At Spring Health, we are dedicated to transforming mental healthcare by eliminating obstacles that hinder individuals from accessing the support they need when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide personalized care—be it therapy, coaching, medication, or more—tailored to the unique needs of each individual.We proudly collaborate with over 450 organizations, ranging from innovative startups to prestigious Fortune 500 companies, serving as a leading provider of mental health services for 10 million individuals. Our esteemed clients include well-known brands such as Microsoft, Target, and Delta Airlines, all of whom trust us to deliver exceptional outcomes for their workforce worldwide. Through our cutting-edge platform, we have achieved a net positive ROI for employers, and we stand out as the only company in our field to receive external validation of net savings for our clients.With significant investment from renowned firms like Generation Investment, Kinnevik, Tiger Global, Northzone, and RRE Ventures, we have secured a valuation of $3.3 billion following our latest Series E funding round. Our journey to make mental healthcare accessible to all is just beginning—come be a part of it!Reporting directly to the Chief Product Officer, we seek an accomplished and results-driven Director of Product Operations to spearhead core product operating procedures, performance management, and foster collaboration across teams. This is a hybrid role based in New York City, with an expectation of being in the office 2-3 days per week at our location on 60 Madison Avenue.Your Responsibilities:Lead and coordinate critical planning and decision-making processes within the Product organization, including solution assessments, roadmap prioritization, and annual strategic planning.Identify, implement, and manage product management tools, processes, and best practices to improve efficiency and effectiveness within the product team.Establish and monitor key performance metrics to ensure product alignment with organizational goals and objectives.

Job OverviewWe are seeking a meticulous and innovative Head of Operations to spearhead our operational strategies as we aggressively expand our customer base. In this role, you will be responsible for managing the workflows and systems essential for seamless service delivery while continuously optimizing processes and tools to enhance throughput and quality.QualificationsOver 6 years of experience in a fast-paced startup environment.A proactive approach to problem-solving, with a willingness to engage in detailed operational tasks.Proven experience in leading and developing a service-oriented team.Demonstrated capability to drive operational efficiency and effectiveness within a team.Strong decision-making skills with the ability to navigate ambiguity and adapt quickly.Experience in cross-functional collaboration across various departments.Exceptional verbal and written communication skills.Familiarity with Consumer Packaged Goods (CPG) retail operations.Willingness to work full-time from our New York office.Key ResponsibilitiesLead the operations team to achieve key performance indicators (KPIs) and metrics related to service delivery.Identify and experiment with innovative approaches to enhance the operational capabilities of the business.Conduct data analysis relevant to projects; create queries, dashboards, and Pivot Tables to track performance.Develop and document Standard Operating Procedures (SOPs).Why Join Us?Become an integral part of a fast-growing Series A startup backed by Y Combinator.Work alongside experienced founders who have a track record of building and scaling successful startups.Contribute to solving significant challenges faced by renowned brands in the retail sector.Enjoy a collaborative and vibrant in-person culture at our NYC headquarters.BenefitsCompetitive salary and equity options.Relocation assistance available for moving to NYC.Comprehensive medical, vision, and dental insurance plans.401(k) retirement plan.Unlimited Paid Time Off (PTO).

Join foratravel as the Director of Operations for Asia, where you will lead and oversee our operational strategies in one of the most dynamic regions in the world. Your expertise will drive efficiency and innovation, ensuring our services exceed customer expectations while maintaining high standards of operational excellence.

Role Overview The City of New York seeks a Director of Operations to oversee key operational functions across departments. This leadership role focuses on improving efficiency and effectiveness in city services, supporting both residents and visitors. What You Will Do Direct operational teams and guide daily activities across multiple city departments. Implement strategies that improve processes and service delivery. Align operational goals with the city’s mission and public service objectives. Foster collaboration among teams to achieve organizational priorities. Location This position is based in New York City.

Tabs is at the forefront of revolutionizing finance and accounting through our AI-native revenue platform. Our innovative solutions automate the entire contract-to-cash lifecycle, covering billing, collections, revenue recognition, and reporting, enabling teams to streamline processes and enhance cash flow.Top-performing companies like Cursor and Statsig trust Tabs to directly generate invoices from contracts, reconcile payments in real-time, and ensure seamless compliance with ASC 606.Established in 2023, Tabs has successfully secured over $91 million in funding from esteemed investors such as Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters is located in New York City, and our team boasts profound expertise in finance and artificial intelligence.About the RoleTabs is excited to welcome its inaugural Director of People Operations! We seek a proactive and foundational leader capable of building and scaling our People function as we expand from approximately 130 to 200 employees and beyond.This pivotal role encompasses all facets of People Operations, Employee Experience, Compliance, and Development, creating the systems and culture that will support Tabs' growth trajectory. You will adeptly balance strategic leadership with hands-on execution—from onboarding and benefits management to coaching managers and establishing scalable programs. Initially, the team will consist of just one member during this funding round.You will report directly to the Head of Operations and Finance and collaborate closely with the VP of Talent and the executive team to ensure that our People strategy aligns with and enhances company performance.This role is perfect for a strategic builder who thrives in dynamic environments and is eager to craft the employee experience from the ground up.

As the Regional Operations Director at Industrious, you will play a crucial role in leading our operations across the region. Your expertise will ensure the seamless execution of our operational strategies, enhancing the member experience and driving overall performance. You will work closely with our leadership team to align our operations with our company goals, ensuring we deliver exceptional service to our clients.Your responsibilities will include overseeing daily operations, managing budgets, optimizing processes, and implementing innovative solutions to improve efficiency. You will also be tasked with building and mentoring a high-performing team, fostering a culture of collaboration, and ensuring adherence to our core values.

About the PositionThis essential role is pivotal in supporting our dynamic go-to-market strategy. Collaborating with senior leadership, you will establish the systems, processes, and analytical insights necessary for predictable and sustainable revenue growth.If you excel in environments where you can introduce structure, optimize workflows, and empower teams to operate with clarity and speed, then this position is tailored for you.Key Highlights:Well-funded with strong long-term backing from renowned venture capitalists.A rapidly growing tech company making significant strides in its sector.Acknowledged as a fast-scaling innovator.Led by experienced founders and a leadership team with extensive industry expertise.Positioned at a stage where you can have a meaningful impact, while also being established enough to scale confidently.Role Overview:This is a hands-on role that partners closely with the Founders and GTM leaders to develop systems, processes, and insights that foster predictable and efficient revenue growth.Report directly to the VP of Revenue.Develop and execute RevOps strategies across the entire funnel: marketing, sales, onboarding, and customer success.Design, map, and enhance GTM workflows to drive improved conversion rates, seamless handoffs, and exceptional customer experiences.Establish and manage a proactive plan to continuously enhance conversion rates at every stage of the funnel.Oversee, manage, and regularly update the growth forecast model, including presentations to the leadership team.Utilize competitive intelligence to refine conversion strategies, forecasting accuracy, and the broader RevOps framework.Lead the selection, implementation, and management of RevOps tools including CRM, automation, analytics, and enablement platforms.Ensure data integrity and create a centralized source of truth for GTM metrics.Develop dashboards, reports, and insights that inform strategic decisions and reveal new opportunities.Monitor funnel performance, pipeline health, and revenue KPIs, recommending strategic enhancements as necessary.Establish the operational foundation for onboarding, training, and GTM playbooks.Assist sales and customer success teams with streamlined workflows, automation, and transparent processes to minimize friction.

Title: Director of ProductReports To: SVP of EngineeringLocation: Remote (NYC Area Candidates Only) About Amplo Amplo builds foundational systems for the $200+ billion insurance brokerage and agency sector. Our technology supports major industry players, including USAA. WR Berkley, a Fortune 500 insurance holding company, led our Series B and continues to offer strategic guidance as we reshape insurance technology. Role Overview The Director of Product oversees the clarity, alignment, and execution of our product roadmap as Amplo grows. This role suits someone who thrives on making processes work in practice, not just on paper. The Director of Product reports to the SVP of Engineering and works closely with the CEO and go-to-market leaders to translate business priorities into actionable product direction. This position calls for a leader who enjoys building high-performing teams, setting up systems for reliable delivery, and holding both themselves and others accountable for results that matter to customers. With AI tools increasingly shaping how product, design, and engineering intersect, candidates should feel at home navigating these shifts and bring a real curiosity for building AI-driven products and evolving product development practices. What You'll Do Own the Product Roadmap: Define and maintain a clear, prioritized roadmap within engineering. Ensure every initiative connects back to company strategy and customer needs. Foster transparency so everyone understands the reasoning behind priorities. Drive Execution and Delivery Quality: Create processes, routines, and metrics that make product delivery measurable and predictable. Remove blockers, close gaps between planning and execution, and set a high bar for what finished work looks like. Lead and Develop the Product Team: Directly manage and mentor a small group of product managers. Set expectations, encourage ownership and accountability, and support each team member’s growth to help make Amplo a sought-after place for product talent.

The City of New York is seeking an enthusiastic and dynamic Associate Director of Product to lead the development and execution of innovative product strategies that enhance the services we provide to our diverse communities. In this pivotal role, you will collaborate with cross-functional teams to ensure that our products meet the needs of our constituents and promote civic engagement.

The City of New York is seeking a dynamic and experienced professional to serve as the Deputy Director of Operations. In this pivotal role, you will be responsible for overseeing the daily operations of the department, ensuring efficient processes, and implementing strategic initiatives that drive organizational success.

Join Alloy: Your Future Awaits! At Alloy, we address the identity risk challenges faced by companies offering financial products. Our platform empowers over 800 of the largest financial institutions and fintechs to combat fraud, manage credit, and ensure compliance, all while gaining a clearer understanding of their customers. Guided by our core values—Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences—we aim to cultivate a workplace where everyone can flourish and feel a sense of belonging. Our efforts have repeatedly earned us accolades such as being recognized by Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, and Best Fintech to Work for by American Banker. Discover more about our investors and our mission here. About the Team We are on the lookout for a Senior Product Operations Manager to collaborate closely with our Product and Engineering teams. This role will involve creating cross-functional processes, launching innovative products, and enhancing team collaboration to maximize value delivery. Reporting directly to the Sr. Director of Operations, you will work in tandem with the CTO, VP of Product, and P&E leaders. Your contributions will be pivotal in establishing processes and insights that support a high-performing product engineering organization and facilitate the development of a world-class product. Alloy embraces a hybrid work environment designed to promote collaboration and community, with local employees working onsite three days per week and remote employees visiting the office once a quarter.

Role Overview The City of New York is hiring a Director of Operations based in New York City. This leadership position guides strategic projects and supports smooth operations across multiple city departments. The Director helps shape municipal services and works to improve how the city delivers for its residents.

Why Join UsAt Brex, we are revolutionizing the way companies manage their spending through our AI-driven spend platform. Our innovative solutions encompass integrated corporate cards, banking, and global payment systems, complemented by user-friendly software for travel and expenses. With a diverse clientele ranging from startups to established enterprises like DoorDash, Flexport, and Compass, we empower organizations to take control of their finances, reduce expenditures, and enhance efficiency on a global scale.By joining Brex, you will have the opportunity to push boundaries, challenge conventions, and collaborate with some of the industry’s brightest professionals. We are dedicated to fostering a diverse and inclusive workplace where your potential is only limited by your ambition. We provide the tools, resources, and support necessary for you to advance your career.Product at BrexThe Product team is central to Brex’s mission of empowering employees to make informed financial decisions. We possess a deep understanding of our business and proactively identify and prioritize impactful opportunities. Our responsibilities include aligning cross-functional teams—Engineering, Legal, Compliance, and Design—on critical decisions, setting strategy, and guiding products from conception to launch.What You’ll DoAs a Product Leader at Brex, you will spearhead our Growth Product team, meticulously crafting strategies and executing systems that enhance customer acquisition and onboarding. You will work closely with our Go-to-Market (GTM) teams to ensure an efficient onboarding process, particularly for clients with complex spending requirements. Your contributions will include developing features, models, and tools that maximize the effectiveness of our GTM and Marketing teams. You will collaborate with cross-functional teams across various locations, including San Francisco, New York, Seattle, Vancouver, Brazil, and remote teams. Past projects in this realm involve AI agents for GTM workflows and advanced ML models for account prioritization and prospect classification.Where You’ll WorkThis position is based in our New York City office, requiring in-office attendance at least three days a week on Monday, Wednesday, and Thursday. Employees may work remotely for a maximum of four weeks each year, with a minimum of one week at a time.

Join Contentful as the Director of Marketing Operations, where you will lead our marketing initiatives and drive operational excellence. In this pivotal role, you will collaborate closely with cross-functional teams to optimize our marketing processes, enhance campaign performance, and ensure our marketing strategies align with business objectives. Your expertise will be crucial in shaping our marketing technology stack and implementing best practices that foster innovation and efficiency.

As the Director of People Operations at Reality Defender, you will play a pivotal role in shaping our company's culture and workforce strategy. You will lead our human resources initiatives, focusing on talent acquisition, employee engagement, and performance management. Your leadership will help us attract, retain, and develop top talent while fostering an inclusive workplace environment.

Ignite Your Passion for Education Are you eager to drive significant change? At Zeta Charter Schools, we are committed to achieving an exceptional blend of academic excellence and social-emotional growth for our students. We believe in providing a world-class education that instills a lifelong love for learning. Our mission is to transform public education in New York City and beyond, and we remain steadfast in our goals. Currently, we operate a variety of elementary and middle schools in the Bronx and Upper Manhattan, with plans to launch three new elementary schools in Queens for the 2025-26 academic year. Our vision includes expanding by 1-2 schools annually, as every child in every community deserves access to a high-quality, equitable education. Join our dynamic team today and become a catalyst for change in the lives of children. Our Network office is located at 401 W 218th St., New York, NY 10034. We embrace a hybrid work model, with in-person work at our office on Tuesdays, Wednesdays, and Thursdays, alongside optional remote opportunities on Mondays and Fridays, subject to team requirements. Deliver Impactful Results To realize our ambitious vision, we are on the lookout for an exceptional Associate Director or Director of Operational Excellence. The ideal candidate will hold a Bachelor's Degree and possess 4-6 years of experience in operations, particularly within educational settings or project management roles in educational organizations. The position title will be aligned with the candidate's experience. In this pivotal role, you will oversee all operational facets of our expanding Pre-K through 8th-grade school model. As an adept project manager, you will excel in developing robust operational systems. Collaborating with a team of dedicated, high-achieving professionals, you will help Zeta fulfill its mission of creating and maintaining high-performing schools that cultivate thriving communities of lifelong learners, problem solvers, and innovators. Key Responsibilities as Associate Director / Director of Operational Excellence: Proactively eliminate obstacles for our Operations Teams through effective problem-solving. Lead project management for operational components of specific network-wide initiatives to achieve excellence across our schools. Champion the implementation of innovative systems throughout Zeta, aiming to establish scalable solutions across our sites as we grow. Develop comprehensive, scalable, and well-documented operational systems across various school operations. Contribute to the leadership of the organization-wide Operations team, including leading...

At Trunk Tools, we are at the forefront of innovation in the construction industry, harnessing the power of AI to revolutionize a sector worth over $13 trillion. With a recent $40 million Series B funding round led by Insight Partners, our total funding has reached $70 million from esteemed investors such as Redpoint and Innovation Endeavors. This funding will propel our growth as we deploy AI agents across various job sites.Our mission is to redefine construction through intelligent automation. Despite the industry's size, many processes remain predominantly analog, and we aim to change that by integrating AI directly into field operations.Founded by a team of builders and technologists from Stanford and MIT, we have developed software that is already utilized by over 140,000 professionals in the field, influencing millions and contributing to over $10 billion in construction projects. Our team comprises individuals who have firsthand experience in the field, providing us with valuable insights into the unique challenges faced by the industry.After years of perfecting our AI technology, we are excited to announce the launch of production-ready AI agents, beginning with intelligent document processing and Q&A capabilities, and rapidly expanding into essential operational workflows. With our team size doubling over the past year to over 65 employees, including more than 25 engineers, we are entering a period of hypergrowth, presenting a rare opportunity to join us at this pivotal moment.We are looking for a Director of Revenue Operations to spearhead, lead, and enhance our Revenue Operations function. This individual will take on a player-coach role, actively solving problems while also guiding a small but high-performing team. The ideal candidate is highly metrics-driven and an AI enthusiast, who will utilize advanced tools to improve productivity, streamline processes, and achieve measurable results throughout our go-to-market (GTM) organization.Key ResponsibilitiesStrategy & LeadershipDevelop and implement the overarching Revenue Operations strategy to achieve ambitious growth goals.Act as a strategic partner to Sales, Marketing, Customer Success, and Finance leadership.Guide, mentor, and nurture a team of Revenue Operations professionals while remaining hands-on.Process Optimization & EnablementDeploy AI-driven solutions to enhance workflows, reporting, forecasting, and pipeline management.Create scalable processes to support efficient operations.

Your RoleAs the Director of People Operations at Turnkey, you will assume complete control of the People function, previously overseen by the COO. You will serve as the independent functional leader, responsible for developing, scaling, and managing all aspects of people-related operations throughout the organization. This encompasses talent acquisition strategies, People Operations (HRIS, compliance, benefits), performance management, compensation frameworks, and executive coaching initiatives.This pivotal, hands-on role is ideal for a seasoned leader eager to cultivate a world-class culture marked by high agency and scalable processes. You will ensure our People strategy aligns seamlessly with our business objectives of rapid growth and operational excellence.What You’ll DoLead and develop all People functions including talent acquisition, HR business partnership, and People Operations.Continuously enhance performance management, leveling, and compensation frameworks.Collaborate with the Finance team on headcount planning, compensation strategies, and organizational design.Foster managerial development and support the growth of executive leadership.Establish efficient and scalable talent acquisition processes and systems.Enhance our organizational culture through clarity, programs, and high standards.Ensure that People operations function smoothly, compliantly, and with minimal bureaucracy.Mentor and develop a small yet impactful People team.What We’re Looking ForA minimum of 7 years of experience in People/HR roles, including at least 2 years in a senior leadership position (Head of/VP) within a high-growth technology company.Proven track record as a builder and executor who has implemented core systems and processes personally.Comprehensive exposure to all aspects of People/HR: talent acquisition, HR business partnering, People Operations, and compensation.A strong operational mindset: structured, organized, pragmatic, and systems-oriented.A high-agency, first-principles thinker comfortable with coaching and challenging executives.Preferred QualificationsExperience in fintech, cryptocurrency, or B2B SaaS industries.In-depth knowledge of employment law and compliance matters.

Join Astronomer as the Director of Marketing Operations, a pivotal role where you will lead and optimize our marketing strategies to drive growth and engagement. You will collaborate closely with cross-functional teams to ensure that our marketing efforts are aligned with business objectives. Your expertise will be essential in refining our marketing processes, managing data analytics, and enhancing campaign performance.