Director of Operations, Retail Funds
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Senior Level Manager
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Savvy Wealth
About Savvy Wealth:The wealth management sector in the United States is valued at $545 billion, yet it often operates with outdated processes and minimal technological integration. A staggering 75% of financial advisors rely solely on email for digital communication, while 62% still utilize Excel for financial planning, creating inefficiencies and diminishing client satisfaction. Financial advisors currently dedicate over 70% of their time to non-client facing, manual tasks.Savvy is revolutionizing this landscape. We are developing the most advisor-centric platform in wealth management—a digital-first solution that enhances traditional financial advisory services. Advisors collaborating with Savvy leverage AI-driven software, automated marketing and sales tools, and streamlined back-office operations, allowing them to grow their practices and focus more on their clients.With over $105 million raised from prestigious investors such as Thrive Capital, Index Ventures, and Canvas Ventures, our team consists of seasoned entrepreneurs and operators who have made significant contributions to companies like Airbnb, Square, Brex, and Facebook. Savvy is at a critical juncture in its expansion, having achieved a remarkable product-market fit by providing a contemporary platform for financial advisors. We have exceeded $2.2 billion in assets under management (AUM) within three years and grown by over 600% in the past 18 months. Join us in our mission to scale further!
Savvy Wealth
About Savvy Wealth:The wealth management sector in the U.S., valued at $545 billion, is still operating within outdated frameworks and lacks robust technological integration. A staggering 75% of financial advisors limit their digital communication to email, while 62% continue to create financial plans manually using Excel. This inefficiency detracts from the client experience, with advisors dedicating over 70% of their time to manual, non-client-facing tasks.Savvy is on a mission to revolutionize this landscape. We are developing the most advisor-centric platform in wealth management, offering a digital-first solution designed to enhance human financial advice. Financial advisors who collaborate with Savvy benefit from AI-driven software, automated sales and marketing processes, and streamlined back-office workflows, allowing them to scale more effectively and devote more time to their clients.Having successfully raised over $105 million from esteemed investors such as Thrive Capital, Index Ventures, and Canvas Ventures, our team comprises seasoned founders and operators who have significantly contributed to enterprises like Airbnb, Square, Brex, Carta, and Facebook, as well as $200 billion+ RIAs.Savvy is poised for rapid growth, having achieved a remarkable product-market fit by delivering a modern platform to financial advisors. In under three years, we have surpassed $5.1 billion in assets under management (AUM), experienced over 600% growth in the past 18 months, and are entering an exciting new phase focused on expanding our product offerings and driving sustained revenue growth. Join us in scaling our vision!The Role:This is a rare opportunity to join Savvy during a crucial growth phase, where you will play a pivotal role in shaping the employee experience. As the People Operations Manager, you will oversee the essential operations that keep Savvy running smoothly — from payroll and benefits to onboarding procedures, policies, and personnel systems — ensuring everything operates seamlessly as we expand.You will be a meticulous, detail-oriented operator, dedicated to modernizing our people processes so they are as intuitive and dependable as the platform we offer to advisors. From guaranteeing flawless payroll execution to crafting onboarding experiences that are memorable, and refining our policies and workflows to maintain our standard as we grow — your contributions will be vital in creating a working environment that reflects the excellence we promise to our clients.Your role will influence every aspect of the company, positioning you as a trusted partner to colleagues and leaders alike. In essence: if it affects how our people engage with Savvy, you'll be instrumental in enhancing it.
glimpse
Job OverviewWe are seeking a meticulous and innovative Head of Operations to spearhead our operational strategies as we aggressively expand our customer base. In this role, you will be responsible for managing the workflows and systems essential for seamless service delivery while continuously optimizing processes and tools to enhance throughput and quality.QualificationsOver 6 years of experience in a fast-paced startup environment.A proactive approach to problem-solving, with a willingness to engage in detailed operational tasks.Proven experience in leading and developing a service-oriented team.Demonstrated capability to drive operational efficiency and effectiveness within a team.Strong decision-making skills with the ability to navigate ambiguity and adapt quickly.Experience in cross-functional collaboration across various departments.Exceptional verbal and written communication skills.Familiarity with Consumer Packaged Goods (CPG) retail operations.Willingness to work full-time from our New York office.Key ResponsibilitiesLead the operations team to achieve key performance indicators (KPIs) and metrics related to service delivery.Identify and experiment with innovative approaches to enhance the operational capabilities of the business.Conduct data analysis relevant to projects; create queries, dashboards, and Pivot Tables to track performance.Develop and document Standard Operating Procedures (SOPs).Why Join Us?Become an integral part of a fast-growing Series A startup backed by Y Combinator.Work alongside experienced founders who have a track record of building and scaling successful startups.Contribute to solving significant challenges faced by renowned brands in the retail sector.Enjoy a collaborative and vibrant in-person culture at our NYC headquarters.BenefitsCompetitive salary and equity options.Relocation assistance available for moving to NYC.Comprehensive medical, vision, and dental insurance plans.401(k) retirement plan.Unlimited Paid Time Off (PTO).
davidenergy
About David EnergyDavid Energy is revolutionizing the energy sector by providing cost-effective and sustainable energy solutions that traditional Retail Electricity Providers (REPs) cannot match. Our innovative approach leverages renewable resources, such as solar power and controllable capacities like batteries, to bring cleaner energy directly to our customers, even behind their electricity meters. As a Series A company, we are committed to operating the grid on renewable energy 24/7/365.We are aggressively expanding our "Beat the Utility" product, which promises small commercial clients that their overall electric expenses will be lower than those of their current utility providers. This promise is backed by our unique technology and risk management strategies that create value not available to traditional utilities. Currently active in NYC (NYISO Zone J), we are on track to add hundreds of new customer locations each month and plan to extend our reach into other zones and ISOs throughout the Northeast.We seek a results-oriented, technically skilled Director of Operations to lead and enhance our field operations, hardware implementation, enrollment processes, billing systems, and customer support during this crucial growth period.Reporting to the COO, the Director of Operations will establish the operational framework necessary for the swift deployment of permissionless Distributed Energy Resources (DERs), such as batteries and smart thermostats. This role involves ensuring precise enrollment, accurate billing, and dependable customer support as our business expands. You will be hands-on in executing current operations while also building robust systems, processes, and teams to manage increasing complexity.Collaboration with Product, Engineering, and Sales teams is essential to ensure that our hardware, systems, and workflows are optimized for real-world application, auditability, and scalability—eliminating the need for manual interventions.
City of New York
Role Overview The City of New York seeks a Director of Operations to oversee key operational functions across departments. This leadership role focuses on improving efficiency and effectiveness in city services, supporting both residents and visitors. What You Will Do Direct operational teams and guide daily activities across multiple city departments. Implement strategies that improve processes and service delivery. Align operational goals with the city’s mission and public service objectives. Foster collaboration among teams to achieve organizational priorities. Location This position is based in New York City.
foratravel
Join foratravel as the Director of Operations for Asia, where you will lead and oversee our operational strategies in one of the most dynamic regions in the world. Your expertise will drive efficiency and innovation, ensuring our services exceed customer expectations while maintaining high standards of operational excellence.
Tabs is at the forefront of revolutionizing finance and accounting through our AI-native revenue platform. Our innovative solutions automate the entire contract-to-cash lifecycle, covering billing, collections, revenue recognition, and reporting, enabling teams to streamline processes and enhance cash flow.Top-performing companies like Cursor and Statsig trust Tabs to directly generate invoices from contracts, reconcile payments in real-time, and ensure seamless compliance with ASC 606.Established in 2023, Tabs has successfully secured over $91 million in funding from esteemed investors such as Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters is located in New York City, and our team boasts profound expertise in finance and artificial intelligence.About the RoleTabs is excited to welcome its inaugural Director of People Operations! We seek a proactive and foundational leader capable of building and scaling our People function as we expand from approximately 130 to 200 employees and beyond.This pivotal role encompasses all facets of People Operations, Employee Experience, Compliance, and Development, creating the systems and culture that will support Tabs' growth trajectory. You will adeptly balance strategic leadership with hands-on execution—from onboarding and benefits management to coaching managers and establishing scalable programs. Initially, the team will consist of just one member during this funding round.You will report directly to the Head of Operations and Finance and collaborate closely with the VP of Talent and the executive team to ensure that our People strategy aligns with and enhances company performance.This role is perfect for a strategic builder who thrives in dynamic environments and is eager to craft the employee experience from the ground up.
Industrious
As the Regional Operations Director at Industrious, you will play a crucial role in leading our operations across the region. Your expertise will ensure the seamless execution of our operational strategies, enhancing the member experience and driving overall performance. You will work closely with our leadership team to align our operations with our company goals, ensuring we deliver exceptional service to our clients.Your responsibilities will include overseeing daily operations, managing budgets, optimizing processes, and implementing innovative solutions to improve efficiency. You will also be tasked with building and mentoring a high-performing team, fostering a culture of collaboration, and ensuring adherence to our core values.
Zeta Charter Schools
Ignite Your Passion for ImpactAre you eager to create a significant difference? At Zeta, we are dedicated to an unparalleled blend of high academic performance and social-emotional growth for our students. We believe every child deserves a world-class education while nurturing a lifelong love of learning. Our mission is to revolutionize public education in New York City and beyond, and we are unwavering in our commitment.Presently, we operate several elementary and middle schools in the Bronx, Upper Manhattan, and Queens. Our vision includes the opening of 1-2 additional schools each year because we believe children in every community deserve access to exceptional and equitable education. Join our dynamic team today and become a change agent for future generations.Our Network office is located at 401 W. 218th St., New York, NY 10034. We follow a hybrid work model: in-person attendance is required on Tuesdays and Thursdays, and this role may necessitate additional in-person days as needed. On average, this position will require 3 to 4 in-person days per week. Initially, you may need to be in the office more frequently for onboarding.Deliver Exceptional ResultsTo achieve our ambitious goals, we are seeking a talented Managing Director of Operations Transformation with a Bachelor's Degree and over 10 years of experience in building, optimizing, and scaling operational systems. The title will be adjusted based on the candidate's experience.
Reality Defender
As the Director of People Operations at Reality Defender, you will play a pivotal role in shaping our company's culture and workforce strategy. You will lead our human resources initiatives, focusing on talent acquisition, employee engagement, and performance management. Your leadership will help us attract, retain, and develop top talent while fostering an inclusive workplace environment.
Zeta Charter Schools
Ignite Your Passion for EducationAre you ready to make a significant impact? At Zeta Charter Schools, we are dedicated to a groundbreaking combination of high academic achievement and social-emotional growth for our students. We believe that every child deserves a world-class education and a genuine love for learning. Our mission is to transform public education in New York City and beyond, and we are unwavering in our commitment.Currently, we operate several elementary and middle schools in the Bronx and Upper Manhattan, with plans to inaugurate three new elementary schools in Queens for the 2025-26 academic year. Our goal is to expand by opening 1-2 schools annually, ensuring that children in every community receive excellent and equitable education. Join our dynamic team and become a champion for children.Our Network office is situated at 401 W 218th St., New York, NY 10034. We follow a hybrid work model, working in person on Tuesdays and Thursdays, with the option for remote work on Mondays, Wednesdays, and Fridays where feasible.
Zeta Charter Schools
Ignite Your Passion for Education Are you eager to drive significant change? At Zeta Charter Schools, we are committed to achieving an exceptional blend of academic excellence and social-emotional growth for our students. We believe in providing a world-class education that instills a lifelong love for learning. Our mission is to transform public education in New York City and beyond, and we remain steadfast in our goals. Currently, we operate a variety of elementary and middle schools in the Bronx and Upper Manhattan, with plans to launch three new elementary schools in Queens for the 2025-26 academic year. Our vision includes expanding by 1-2 schools annually, as every child in every community deserves access to a high-quality, equitable education. Join our dynamic team today and become a catalyst for change in the lives of children. Our Network office is located at 401 W 218th St., New York, NY 10034. We embrace a hybrid work model, with in-person work at our office on Tuesdays, Wednesdays, and Thursdays, alongside optional remote opportunities on Mondays and Fridays, subject to team requirements. Deliver Impactful Results To realize our ambitious vision, we are on the lookout for an exceptional Associate Director or Director of Operational Excellence. The ideal candidate will hold a Bachelor's Degree and possess 4-6 years of experience in operations, particularly within educational settings or project management roles in educational organizations. The position title will be aligned with the candidate's experience. In this pivotal role, you will oversee all operational facets of our expanding Pre-K through 8th-grade school model. As an adept project manager, you will excel in developing robust operational systems. Collaborating with a team of dedicated, high-achieving professionals, you will help Zeta fulfill its mission of creating and maintaining high-performing schools that cultivate thriving communities of lifelong learners, problem solvers, and innovators. Key Responsibilities as Associate Director / Director of Operational Excellence: Proactively eliminate obstacles for our Operations Teams through effective problem-solving. Lead project management for operational components of specific network-wide initiatives to achieve excellence across our schools. Champion the implementation of innovative systems throughout Zeta, aiming to establish scalable solutions across our sites as we grow. Develop comprehensive, scalable, and well-documented operational systems across various school operations. Contribute to the leadership of the organization-wide Operations team, including leading...
Stepful is seeking a visionary and strategic Director of Healthcare Strategy and Operations to lead and optimize our healthcare initiatives. This pivotal role involves developing and implementing innovative strategies that enhance operational efficiency and improve patient outcomes. You will collaborate with cross-functional teams to drive impactful changes within our organization and the healthcare sector at large.
About Us:At Public, we are revolutionizing the investing landscape by providing a long-term investment platform that harnesses the power of AI alongside a diverse array of asset classes, including stocks, bonds, cryptocurrencies, and options. Launched in 2019, we've earned the trust of affluent investors, managing billions in assets. With our headquarters in New York City and over $400M raised from esteemed investors such as Accel and Tiger Global, we are poised for significant growth and innovation.What You'll Do:As the Director of Concierge & Sales, you will lead our dedicated Concierge team, focused on delivering exceptional service and fostering growth for Public’s most valued members. You will leverage all available resources within the organization to solve challenges and enhance the investment experience for our Concierge members. This includes identifying external partnerships to meet member needs and building strong relationships to optimize their investment experiences and outcomes.Additionally, you will oversee our Sales team, aimed at attracting Active Traders, API Traders, and High-Value Members. Your leadership will be essential in driving member acquisition and conversion in these key areas.
City of New York
The City of New York is seeking a Senior Director of Operations to lead strategic initiatives and drive operational excellence across various departments. The ideal candidate will possess a proven track record in managing complex projects, optimizing processes, and fostering a culture of innovation and accountability.
AngelList
Transforming Retail Access to Venture CapitalInnovation is the cornerstone of progress and opportunity. Yet, everyday investors are often excluded from these prospects. Our mission is to change that.For years, only a privileged few had access to America’s most promising private companies. With USVC, we are introducing an SEC-registered vehicle designed to democratize access to premier, multi-stage venture capital for everyone. Supported by AngelList and a strategic partner RIA managing the fund, we are removing barriers: no accreditation, no prolonged lockups, and no complicated carry structures. Just seamless access to the companies that will define tomorrow.Role OverviewAs the driving force behind USVC, you will take ownership of the comprehensive fund operating model, which includes governance, management of service providers, net asset value (NAV) and reporting cycles, audits and filings, as well as coordination of distribution and transfer agency operations. This role offers the unique opportunity to pioneer new standards, creating playbooks for innovation, automation, and a technology-driven back office.
Arlo Technologies, Inc.
Join Arlo Technologies, Inc. as a pivotal leader in our Sales Enablement and Revenue Operations team. In this dynamic role, you'll be responsible for driving strategic initiatives that enhance sales performance, optimize revenue processes, and empower our sales teams with the tools and training they need to succeed. Your expertise will help shape our sales strategy, ensuring alignment across departments and maximizing our market impact.
Stepful is seeking a highly skilled and passionate Director of Nursing and Respiratory Operations to lead our healthcare initiatives in New York City. In this pivotal role, you will oversee nursing and respiratory care operations, ensuring the delivery of high-quality patient care while driving operational efficiency and compliance with healthcare regulations.Your leadership will be instrumental in shaping the strategic direction of our nursing teams and respiratory services. You will collaborate closely with other healthcare professionals to foster a culture of excellence and innovation, ultimately enhancing patient outcomes.
About the PositionThis essential role is pivotal in supporting our dynamic go-to-market strategy. Collaborating with senior leadership, you will establish the systems, processes, and analytical insights necessary for predictable and sustainable revenue growth.If you excel in environments where you can introduce structure, optimize workflows, and empower teams to operate with clarity and speed, then this position is tailored for you.Key Highlights:Well-funded with strong long-term backing from renowned venture capitalists.A rapidly growing tech company making significant strides in its sector.Acknowledged as a fast-scaling innovator.Led by experienced founders and a leadership team with extensive industry expertise.Positioned at a stage where you can have a meaningful impact, while also being established enough to scale confidently.Role Overview:This is a hands-on role that partners closely with the Founders and GTM leaders to develop systems, processes, and insights that foster predictable and efficient revenue growth.Report directly to the VP of Revenue.Develop and execute RevOps strategies across the entire funnel: marketing, sales, onboarding, and customer success.Design, map, and enhance GTM workflows to drive improved conversion rates, seamless handoffs, and exceptional customer experiences.Establish and manage a proactive plan to continuously enhance conversion rates at every stage of the funnel.Oversee, manage, and regularly update the growth forecast model, including presentations to the leadership team.Utilize competitive intelligence to refine conversion strategies, forecasting accuracy, and the broader RevOps framework.Lead the selection, implementation, and management of RevOps tools including CRM, automation, analytics, and enablement platforms.Ensure data integrity and create a centralized source of truth for GTM metrics.Develop dashboards, reports, and insights that inform strategic decisions and reveal new opportunities.Monitor funnel performance, pipeline health, and revenue KPIs, recommending strategic enhancements as necessary.Establish the operational foundation for onboarding, training, and GTM playbooks.Assist sales and customer success teams with streamlined workflows, automation, and transparent processes to minimize friction.
JETSET Pilates
JETSET Pilates blends high-energy Pilates workouts with a modern studio setting. Founded in Miami, the brand is now growing into New York City, bringing its signature 50-minute full-body sessions to a new audience. These classes emphasize intensity and results, led by experienced instructors in an environment that encourages both motivation and relaxation. Studios feature DJ-curated playlists, premium equipment, and a refined atmosphere. Every aspect is designed to help clients progress, build confidence, and feel part of a welcoming community.
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