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Director of Operations - North America

Scope RecruitingSyracuse, NY
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

The ideal candidate will possess a Bachelor’s degree in Engineering, Business Administration, or a related field. A minimum of 10 years of progressive experience in manufacturing operations management, with a proven track record in leading large teams and managing complex production environments is essential. Strong knowledge of Lean manufacturing, Six Sigma methodologies, and operational excellence principles is required. Excellent communication, leadership, and interpersonal skills are necessary to effectively collaborate with cross-functional teams. Experience with ERP systems, particularly SAP, is preferred. The ability to thrive in a fast-paced, high-growth environment and a commitment to quality and safety standards are critical.

About the job

Join a dynamic and rapidly expanding U. S.-based manufacturing company that plays a pivotal role in the telecommunications and connectivity industry. Our client prides itself on a rich history of innovation, excelling in the design and production of mission-critical components for both high-volume commercial deployments and large-scale venue applications. With a robust global manufacturing presence that includes domestic production, international facilities, and strategic contract manufacturing partnerships in Asia and Europe, this organization is a leader in its field.
This position is part of a confidential retained search managed by a specialized boutique recruiting firm focused on operations, supply chain, and engineering leadership roles.
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The Role
We are on the lookout for an experienced Director of Operations for North America. This pivotal role will oversee all manufacturing and operational activities across the company's North American footprint, including multiple U. S.-based facilities and their associated distribution/fulfillment operations. The Director will be instrumental in driving execution, enhancing efficiency, and ensuring standardization in line with the global operations strategy.
Reporting directly to the Global Vice President of Manufacturing (or equivalent senior operations executive), this leader will manage plant leadership teams and functional managers across key areas such as production, materials, quality, and logistics. The Director of Operations will be a vital member of the extended leadership team, tasked with translating corporate strategy into tangible operational results at the regional level.
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Key Responsibilities
• Oversee daily manufacturing and operations across North American facilities, including production, materials, warehousing, and fulfillment.
• Manage regional operational performance metrics (cost, delivery, quality, safety, and productivity) to contribute to overall business P&L objectives.
• Implement and maintain Lean, Six Sigma, and continuous improvement initiatives to enhance throughput, labor efficiency, scrap/yield, and on-time delivery.
• Collaborate closely with the Global VP of Manufacturing and executive leadership to ensure regional operations align with global standards, strategies, and KPIs.
• Build, mentor, and develop high-performing plant and functional leadership teams while ensuring robust succession planning and talent development initiatives.
• Drive improvements in machine utilization, scheduling, capacity planning, inventory management, and material flow.
• Support ERP utilization (SAP or similar) across North American sites, ensuring data integrity and adherence to standardized processes.
• Ensure compliance with quality and environmental standards (ISO 9001/14001) at all North American locations.
• Collaborate with supply chain, engineering, quality, and sales teams to facilitate new product introductions and cost reductions.

About Scope Recruiting

Our client is a leading U. S.-based manufacturing firm known for its innovative solutions in the telecommunications and connectivity sector. The company excels in producing essential components for both commercial and large-scale applications, boasting a global manufacturing network that enhances its operational capabilities.

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