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Director of Global Growth, Lifecycle at Airwallex | San Francisco

AirwallexUS - San Francisco
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Qualifications- Proven experience in growth strategy, lifecycle management, or a similar role in a technology-driven organization.- Strong analytical skills with the ability to derive insights from data and implement effective growth strategies.- Exceptional leadership abilities, with experience managing and developing high-performing teams.- Excellent communication and interpersonal skills, with a collaborative approach to problem-solving.- Familiarity with AI tools and platforms that enhance operational efficiency.- A passion for innovation and a drive to impact the financial technology landscape positively.

About the job

About Airwallex

Airwallex is the premier unified payments and financial platform for global enterprises. Our cutting-edge combination of proprietary infrastructure and advanced software empowers over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—with seamless solutions to manage everything from business accounts and payments to spend management and treasury, all integrated into a global scale.

Founded in Melbourne, we proudly employ over 2,000 of the brightest minds in technology across 26 offices worldwide. With a valuation of US$8 billion and support from top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of developing the financial platform of the future. If you're ready to embark on the most ambitious journey of your career, we invite you to join our team.

What We Value

We seek innovative builders with entrepreneurial energy who desire to make a significant impact, experience accelerated learning, and take full ownership of their work. You will bring substantial expertise and critical thinking skills, driven by our mission and operating principles. You act swiftly with sound judgment, delve deeply with curiosity, and base decisions on foundational principles, striking a balance between speed and thoroughness.

We value humility and collaboration, transforming innovative ideas into tangible products, and you have a proven track record of driving projects to completion. You leverage AI to work more effectively and solve challenges swiftly. Here, you'll confront complex, high-impact issues alongside exceptional colleagues, advancing your career as we shape the future of global banking. If this resonates with you, let's create what's next together.

Team Overview

Join a collaborative, results-oriented Growth team dedicated to enhancing customer experiences and increasing lifetime value. We prioritize creativity, data-driven decision-making, and a builder's mindset. Our team is enthusiastic about discovering new opportunities to add value for customers and expand Airwallex's global reach. We foster continuous learning, mentorship, and career development while celebrating diverse perspectives and backgrounds.

Your Role

As the Director of Global Growth, Lifecycle, you will be responsible for managing and optimizing the entire customer journey. In this pivotal role, you will convert data into actionable insights and translate those insights into measurable growth by enhancing conversion, activation, and retention across the entire funnel. You will lead a dynamic, growing team across various regions, driving strategic initiatives and ensuring the success of our global growth efforts.

About Airwallex

Airwallex is a global leader in the financial technology sector, offering a state-of-the-art platform that integrates payment processing, financial management, and embedded finance solutions. With a diverse and talented workforce, Airwallex is dedicated to building the future of financial services and empowering businesses worldwide.

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