Director of Business Operations at Waniwani | San Francisco

At Bird, we are redefining urban mobility with our innovative micromobility solutions. Our mission is to transform the way the world moves, one ride at a time. We aim to enhance the livability of cities by enabling individuals and communities to move freely, discover new possibilities, and contribute to a cleaner, more connected future. Join us as we work towards cleaner air and calmer streets in cities designed for people.About UsBird is a pioneering force in the micromobility sector, committed to creating a sustainable future for urban transport. Our eco-friendly and cost-effective mobility solutions are already operational in over 200 cities worldwide. We prioritize collaboration with local governments, utilizing our expertise and safety-first technology to achieve shared mobility and climate goals while providing reliable, affordable, and responsible transport options for urban residents.Our fleet of award-winning electric vehicles has facilitated over 87 million rides globally, allowing riders to enjoy carbon-free journeys. Our dedicated teams continuously strive to innovate and challenge conventional norms in pursuit of a brighter tomorrow.Position Overview:We are looking for a passionate Operations Specialist to join our vibrant team at Bird. This role will involve supporting our operations and logistics through fleet deployment and various essential tasks.

airapps seeks a People Operations Specialist to join the team in San Francisco. This role centers on enhancing HR processes, supporting recruitment, and contributing to an inclusive workplace culture. Collaboration with teams across the company is a key part of building a positive employee experience. Key responsibilities Streamline and improve HR workflows and procedures Assist with hiring and onboarding activities Contribute to maintaining and strengthening company culture Support initiatives that foster an inclusive and welcoming environment Location This position is based in San Francisco.

About Us:Notion empowers individuals and teams to create stunning tools for their work. In a world flooded with applications and tabs, we offer a unified platform that integrates documents, notes, projects, calendars, and emails, all enhanced with AI to streamline workflows and automate tasks. Our diverse user base, including prominent organizations such as Toyota, Figma, and OpenAI, appreciates our flexibility and the time and cost savings we deliver.Collaboration is at the heart of Notion's culture. Therefore, we expect all team members to work from our offices on Mondays, Tuesdays, and Thursdays, which we call our Anchor Days. Some teams or roles may necessitate additional in-office days.About the Role:Become a vital part of Notion’s Legal team as a Legal Operations Specialist. In this role, you'll ensure the daily operations run smoothly while contributing to the development of scalable programs, systems, and reporting mechanisms. You will collaborate closely with the Legal Operations Lead to enhance legal processes, optimize tools, and facilitate better access to insights.What You'll Achieve:Ensure the smooth operation of Legal’s eBilling and matter management systems, including vendor onboarding, matter setup/updates, invoicing, accruals, budgets, data hygiene, and vendor/timekeeper maintenance.Coordinate with Legal, Procurement, and Finance/AP for approvals and dependencies, ensuring timely accruals and payment processing.Assist with various legal functions (commercial, employment, IP, corporate, litigation) as project needs arise.Maintain and organize Legal’s knowledge management spaces, standardizing taxonomy and ensuring content is up-to-date and easily accessible.Support Legal Ops initiatives, including intake processes, workflow improvements, and cross-departmental projects.Lead projects from initial scoping through to delivery, establishing requirements, creating plans, aligning stakeholders, and tracking progress.Monitor and report on key metrics and trends, providing insights into spend patterns and process cycle times.Enhance and maintain standard operating procedures (SOPs) and support materials, contributing to scalable future processes.Evaluate legal technology and AI tools, assisting with implementations and integrations, and optimizing automation for better productivity and adoption.Skills You'll Need to Bring:5-8 years of experience in legal operations or a related field.Strong analytical and problem-solving skills.Excellent communication and organizational abilities.Familiarity with legal technology and project management tools.

Join Bretton AI: Revolutionizing Financial SecurityBretton AI stands as the forefront AI agent platform dedicated to transforming the financial services sector. Trusted by industry leaders such as Robinhood, Mercury, and Gusto, we specialize in automating essential functions, primarily focusing on anti-money laundering and counter-terrorism investigations.With over $95 million raised from prestigious investors like Greylock, Y Combinator, and Thomson Reuters Ventures, our headquarters is located in the vibrant heart of downtown San Francisco. Our exceptional team hails from renowned organizations like SpaceX, Google, Netflix, Stripe, and Plaid, bringing a wealth of experience and expertise.The OpportunityWe are on the lookout for a meticulous and analytical individual to enhance our AI Operations team. In this pivotal role, you will be at the forefront of ensuring peak performance of our AI agents, empowering banks and fintechs in their fight against financial crime on a large scale. Your responsibilities will include quality monitoring, feature testing, and direct collaboration with engineering and our clients to maintain optimal platform performance.This is a unique chance to gain insight into the functioning of cutting-edge AI systems in a production environment while making a significant contribution to global financial security.Your ResponsibilitiesPerform quality assessments of AI agents to meet compliance standards for banking and fintech sectors.Evaluate new features and custom logic prior to their deployment for clients.Analyze case data to uncover patterns, identify issues, and propose improvement opportunities.Collaborate with engineering teams to understand and assess the effects of system modifications.Acquire knowledge of advanced AI monitoring methodologies, including performance drift detection and human scoring pipelines.Provide operational insights and recommendations to our largest clients.Partner with product and engineering teams to translate operational findings into actionable platform enhancements.Path to SuccessMonth 1: Gain mastery of our AI platform and familiarize yourself with complex compliance workflows by shadowing seasoned team members and conducting initial case reviews.Month 2: Assume responsibility for operational support for major client implementations, executing comprehensive quality evaluations and collaborating with engineering to enhance system performance.Ongoing: Become the principal authority on AI operations, executing critical reviews that significantly influence product development and client success.

Location and Team Location: San Francisco, CA (In-office) Team: Revenue/GTM Operations Employment Type: Full-Time About Granola Granola builds tools that help people think and work more effectively. What began as an AI notepad has grown into a collaborative workspace and cognitive enhancement platform. Senior leaders often introduce Granola to their organizations, and adoption quickly spreads across teams. Today, Granola supports some of the fastest-growing companies worldwide, including Vercel, Cursor, Lovable, and Decagon. Originally designed in London, Granola now serves a primarily US customer base. The San Francisco office anchors our North American go-to-market efforts. Role Overview This is Granola’s first Revenue Operations hire in San Francisco. The role shapes our go-to-market approach and builds the operational foundation for sales. Expect hands-on work: designing frameworks, managing reporting, running operational cadences, launching sales motions, and ensuring the sales team has the tools they need. Strategic input will influence how Granola approaches the market, defining target audiences, segmenting markets, and identifying the right sales motions as we grow. The Revenue Operations Lead works closely with the VP of Sales, Account Executives, and partners with the GTM Engineering team in London. This position reports to the Head of GTM Operations in London. What You Will Do Lead key GTM processes. Design, develop, and improve operational workflows. Spot areas for improvement and put new solutions in place. Partner with Sales leadership. Work with the VP of Sales to boost revenue, surface effective strategies, and recommend adjustments as needed. Define Ideal Customer Profile (ICP) and segmentation. Clarify target audiences and deliver analyses that refine our ICP, supporting both inbound and outbound sales. Oversee territory and quota planning. Collaborate with Sales leadership to design territories and set goal metrics.

At Blueground, we aim to create a sense of belonging for our guests, no matter where they choose to reside. Our mission is to provide the peace of mind, flexibility, and confidence necessary for our guests to embark on life's adventures.Since our inception in 2013, we have experienced significant growth, having successfully secured over $258 million in funding. Currently, we host guests in more than 50,000 homes across 46 cities worldwide, with ambitious plans to reach 100,000 homes in 100 cities by 2025. Our vision is embodied through our collaborative and inclusive workplace culture that nurtures opportunity for our diverse team of over 1,000 members across 17 countries.We empower our employees with the choice of how they work, whether that be full-time in one of our offices, fully remote, or within a hybrid model.Our core principles guide our operations:Guest-Centric Approach: Every decision is made with our guests in mind, inspiring us to craft exceptional experiences.Agility: We maintain a fast-paced environment, continuously innovating to stay ahead.Transparency: We foster trust through open communication at all levels.Adaptability: We embrace change, enabling us to thrive amid challenges.Ownership: We take pride in our work, ensuring excellence and impactful outcomes in every task.We are seeking an Operations Lead to join our dynamic team in San Francisco, CA. The ideal candidate will possess a keen eye for detail, a proactive attitude, and the ability to manage general maintenance tasks to keep our properties in pristine condition for our guests. This role will primarily involve supporting our Operations Team in preparing new units, ensuring existing units are guest-ready, and addressing any issues or emergencies that may arise, including guest lockouts, furniture replacements, and keeping Operations Managers informed of necessary repairs.Key Responsibilities:Collaborate with Operations Managers to ensure all properties are fully equipped and ready for guest arrivals.Act as the operational frontline for Blueground, ensuring new properties meet our standards while managing maintenance, repairs, and technology issues such as furniture assembly and WiFi troubleshooting.Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure each apartment meets our high standards.

Join Our Team!8Fleet is on the lookout for an Operations Coordinator to play a crucial role in supporting our expanding fleet operations in San Francisco. As part of a dynamic and innovative logistics technology startup, you will help shape the future of urban mobility.About 8Fleet:Based in Los Angeles, 8Fleet is a pioneering technology and logistics company dedicated to creating the operational framework for both traditional and future autonomous rideshare fleets. We are in a phase of rapid growth and are looking for enthusiastic individuals who are eager to contribute to our mission and grow with us.Your Role:As an Operations Coordinator, you will be integral to our daily operations, interacting with drivers and ensuring that our fleet is maintained and ready for service. You will manage shift schedules, oversee the workflow, and ensure operational excellence in a hands-on capacity, requiring a keen eye for detail and a proactive problem-solving mindset.Key Responsibilities:Assist Drivers: Provide support and troubleshooting for drivers, including on-road coaching and performance management.Schedule Maintenance: Coordinate regular maintenance, inspections, and repairs to keep vehicles in optimal condition.Manage Inventory: Keep accurate records of keys, vehicle equipment, and supplies necessary for fleet operations.Monitor Performance Metrics: Track fuel consumption and other key indicators to enhance fleet efficiency.Ensure Compliance: Uphold safety and DOT regulations, ensuring all operations meet industry standards.Optimize Logistics: Work to improve routing and scheduling for cost-effective fleet operations.Vendor Coordination: Liaise with mechanics and repair shops for timely repairs and maintenance.Maintain Records: Ensure accurate documentation of vehicle maintenance and operational data.Assist in Fleet Strategy: Collaborate with management on vehicle purchases and replacements.

Join our dynamic team at Promise as an IT Specialist, where your skills will be instrumental in managing and enhancing our IT infrastructure. In this role, you will be responsible for troubleshooting technical issues, implementing new technologies, and ensuring the smooth operation of our systems.As an IT Specialist, you will collaborate with various departments, providing technical support and solutions that enable our employees to perform at their best. Your expertise will contribute to maintaining our commitment to operational excellence and innovation.

Domino's Pizza is looking for a Delivery Driver to join the team in San Francisco. Drivers play a key part in bringing orders to customers and serve as the face of Domino's at each stop. The job centers on driving, order handling, and delivering friendly service throughout every shift. Key responsibilities Deliver pizzas and menu items to homes and businesses throughout San Francisco Follow local routes to ensure safe and timely deliveries Greet customers and confirm each order arrives in good condition Help with basic store duties when not out on deliveries Requirements Valid driver’s license and access to a reliable vehicle Ability to provide friendly, helpful customer service Comfortable driving in city traffic Dependable and brings a positive attitude

Mapbox stands at the forefront of real-time location technology, empowering a new wave of location-centric businesses. Our platform is unparalleled, providing organizations with a comprehensive toolkit to enhance the navigation of individuals, packages, and vehicles across the globe. With over 4 million developers opting for Mapbox, our commitment to flexibility, security, and privacy compliance remains unmatched. Companies leverage our applications, data, SDKs, and APIs to craft tailored, immersive experiences that captivate their audiences.Candidates must reside in or near the San Francisco Bay Area and be open to occasional travel.This position is a 12-month contract with a possibility for extension.What We DoThe Driver Operations team is dedicated to executing weekly in-vehicle testing, supporting cross-departmental development and validation efforts. Each week, we formulate a prioritized test plan based on incoming requests, timelines, and business needs. Our execution is characterized by stringent coordination and real-time communication to ensure test objectives are achieved and actionable feedback is promptly delivered. We are continuously on the move, conducting test cycles, facilitating special R&D initiatives, and representing our team in high-visibility projects for both internal and external stakeholders.Our geographic reach is expanding through a blend of in-house testers and collaborations with professional service providers, currently covering the U.S., Germany, Japan, and the Philippines.What You'll DoTo excel in this role, a robust foundation in automotive test coordination is essential, along with the ability to troubleshoot both hardware and software systems, and a sound understanding of vehicle electronics, navigation, and mapping technologies. We are seeking an individual who is genuinely passionate about in-vehicle testing, thrives in real-world environments, and is eager to validate complex systems on the road. Comfort in hands-on work, whether driving or collaborating with drivers, is crucial, as is the ability to link field operations with internal teams to identify issues, ensure alignment, and promote continuous improvement. Experience in advanced development settings within OEMs is advantageous, as are keen observational skills and a commitment to quality delivery.Gather and synthesize testing requests from various teamsTransform requirements into dependable and detailed test casesEstablish and prioritize weekly test plans based on scope, urgency, and resources

The City and County of San Francisco is hiring a Storekeeper to help manage inventory and support daily operations at its facilities. This position is based in San Francisco. Role overview The Storekeeper monitors stock levels, prepares orders, and keeps detailed records of goods received and distributed. Accuracy and attention to detail are essential for maintaining smooth supply operations across departments. Key responsibilities Track inventory and monitor stock levels Prepare and process orders for supplies and materials Maintain accurate records of items received and distributed Location This role is located in San Francisco and supports the City and County’s facilities.

Role Overview:The Depot Operator/Specialist plays a crucial role in ensuring the seamless operation of our facilities. This position involves a variety of tasks aimed at maintaining efficient depot operations and supporting our field data collection teams.

Join the Delphi Team!At Delphi, we are revolutionizing knowledge sharing through the creation of interactive digital minds that engage in meaningful conversations, provide learning opportunities, and offer guidance.Unlike traditional static profiles and endless feeds, Delphi presents a dynamic, interactive identity layer that embodies your voice, perspectives, and insights. This allows others to experience your thought process rather than just reading about it.We are committed to making Delphi accessible to everyone, enabling anyone to establish a digital mind as a constant presence that can respond to inquiries on your behalf.Our mission is ambitious:To make human wisdom abundant, personalized, and easy to discover.To preserve legacies, unveil opportunities, and amplify brilliance across generations.To ensure Delphi serves as everyone’s living profile that showcases their knowledge.We are proud to be trusted and appreciated by some of the brightest minds globally, from Simon Sinek to Arnold Schwarzenegger (interact with them here). Our growth has been remarkable, tripling our revenue, user base, and interactions in the last six months solely through word-of-mouth. We are poised to accelerate further.Our investors include prominent names like Sequoia Capital, Founders Fund, Abstract Ventures, and many founders from successful companies such as Lyft, Zoom, and DoorDash. Our team comprises successful founders and builders from industry giants like Apple, Spotify, and Substack.Discover more about Delphi and this role by connecting with the CEO's digital mind here

About the Role Domino's Pizza in San Francisco is hiring a Delivery Driver. This position plays a key part in getting orders to customers on time and with a positive attitude. Drivers represent Domino's on every delivery, so reliability and friendly service matter. What You'll Do Deliver pizzas and other menu items to customers across San Francisco Follow assigned routes and safety guidelines while driving Interact with customers at the door, providing courteous service Assist with basic tasks in the store between deliveries as needed Why Join Domino's Flexible scheduling to fit around school, another job, or other commitments Chance to work independently while engaging with the local community Be part of a well-known brand with a supportive team

About Scribd:At Scribd Inc. (pronounced “scribbed”), we are dedicated to igniting human curiosity and enriching lives through a diverse tapestry of stories and knowledge. Join us in our mission to democratize the sharing of ideas and information while empowering collective expertise through our innovative products: Everand, Scribd, Slideshare, and Fable.We foster a work culture where authenticity and boldness thrive; a place where we engage in meaningful discussions and embrace the unexpected as we prioritize our customers' needs.Our flexible work arrangement, Scribd Flex, allows employees to collaborate with their managers to establish a daily work style that meets their individual preferences. This initiative highlights our commitment to in-person interactions that build teamwork and community, requiring occasional attendance for all Scribd employees, regardless of location.What do we seek in our new team members? We value “GRIT” — the fusion of passion and perseverance towards achieving long-term goals. At Scribd, we encourage everyone to embody a GRIT-ty mindset in their work. This means setting and achieving Goals, delivering Results, generating Innovative ideas, and fostering positive Team dynamics through collaboration and attitude.

Join the Revolution at HarveyAt Harvey, we are fundamentally changing the landscape of legal and professional services. Our innovative blend of cutting-edge AI technology and an enterprise-level platform, coupled with our profound industry expertise, is setting new standards for how knowledge work is achieved.This is an exceptional opportunity to contribute to a transformative company poised at a pivotal moment in its growth journey. With over 1,000 clients across 60+ countries and strong backing from elite investors, we are rapidly scaling and shaping a new industry segment. The challenges are vast, the expectations are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of highly skilled, motivated individuals who are dedicated to our mission. We operate at a fast pace, with a strong sense of urgency, and take full ownership of the challenges we face, from initial brainstorming to long-term impact. Our close collaboration with customers—ranging from leadership to engineers—allows us to address real problems with diligence and care. If you thrive in dynamic environments, strive for excellence, and wish to influence the future of work alongside a team that continuously elevates standards, we encourage you to join us.Role OverviewWe are seeking a User Operations Manager to spearhead a dynamic, high-impact support team that is committed to delivering outstanding customer experiences. Reporting directly to the Head of User Operations, you will champion operational excellence, accountability, and ongoing improvement within our global support framework.This position requires a balance of strategic oversight and hands-on execution, ensuring our team provides timely and high-quality support to both enterprise and mid-market customers. Ideal candidates are proactive leaders who are results-driven and deeply engaged in achieving success through their teams.Your influence will be crucial in molding the systems, culture, and processes of our expanding support organization, ensuring that every customer interaction exemplifies Harvey’s dedication to speed, clarity, and excellence.Key ResponsibilitiesLead and mentor a results-oriented team of User Operations Specialists, cultivating a culture of urgency, accountability, and continuous enhancement.Establish clear performance metrics while ensuring team members meet quality and responsiveness objectives.Manage daily support operations, guaranteeing prompt resolution of customer inquiries and compliance with service level agreements (SLAs)....

Join Plaid, a pioneering force in open finance, where our Product team is dedicated to building robust systems that empower millions of developers and businesses. We define our development strategies, guide their execution, and ensure excellence in delivery. This founding role in Product Operations will directly report to the Head of Business Operations, who is accountable to Plaid’s visionary founder and CEO. As we evolve into a multi-product organization, we are committed to enhancing our Product operations by clarifying priorities, ensuring consistent execution, and delivering superior quality in our product work.As our inaugural Product Operations Lead, you will be responsible for establishing and managing the operational framework for the Product organization. Collaborating closely with teams across Product, Engineering, Design, and Product Marketing, you will develop the systems, processes, and standards that enable teams to consistently execute high-quality work. Your hands-on approach and ability to operate from first principles will be essential in defining a long-term strategy for your area of expertise.

About NabihealthNabihealth is revolutionizing the behavioral healthcare landscape with a mission to deliver outstanding care to 100 million patients over the next decade. Our groundbreaking digital health platform for treating eating disorders utilizes an agentic care model that empowers clinicians to provide continuous support. With tens of thousands of members already benefiting from our services and over $10 million raised from premier Silicon Valley investors, we are poised for significant impact.Your RoleAs a Founding Operations team member, you will set the gold standard for operational excellence within the organization. Your primary responsibility will be to construct the clinical infrastructure that underpins our care delivery. The systems and processes you develop will influence every aspect of the patient experience, from initial intake and onboarding to revenue cycle management.Working closely with the CEO, Chief Clinical Officer, and our clinical teams, you will play a vital role in shaping and executing the operational framework of the company. This position is ideal for a versatile generalist who thrives in dynamic environments, is adept at rapid problem-solving, and deeply values the importance of quality healthcare.Key ResponsibilitiesPatient Intake Operations: Spearhead and refine patient scheduling, referrals, and intake processes across various channels.Eligibility & Benefits: Guarantee precise coverage checks and benefit guidelines for nutrition services, including referrals, telehealth regulations, and plan restrictions.Revenue Cycle Management: Manage coding, claims submission, payment processing, and denial prevention to enhance reimbursement success.Process Quality & SOPs: Develop and uphold workflows, scripts, and quality standards to boost consistency, accuracy, and response times.

We are seeking an experienced and strategic Operations Manager to lead our efforts at Claude Marketplace. In this pivotal role, you will be responsible for optimizing operational efficiency, driving innovative solutions, and enhancing our marketplace's performance. You will collaborate with cross-functional teams to develop and implement strategies that align with our business objectives.