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Director of Business Development Representatives

incident.ioSan Francisco
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Role OverviewAs the Head of Business Development Representatives (BDRs), you will lead our US and UK BDR teams, ensuring that every potential customer interaction is both thoughtful and impactful. Your primary responsibility will be to identify and engage high-potential prospects, ultimately driving business growth through pipeline creation. With recent investments in our BDR function, we are primed for rapid expansion and aim to double our growth in the coming year. We seek a seasoned leader with a proven track record of scaling global outbound BDR organizations. You should possess exceptional coaching capabilities, a strong grasp of operational metrics, and a visionary outlook on how AI tools can transform BDR productivity.

About the job

About Us

incident.io is at the forefront of AI-driven incident response solutions, empowering teams to significantly enhance their incident response times while boosting overall reliability. Our comprehensive platform integrates on-call management, incident response, AI Site Reliability Engineering (SRE), and status updates, equipping teams with the essential tools to respond swiftly, minimize downtime, and keep their customers informed.

Since our inception in 2021, we have proudly assisted over 1,500 organizations, including industry giants like Netflix, Airbnb, and Block, in managing more than 500,000 incidents. Each month, thousands of professionals across Engineering, Product, and Support leverage incident.io to expedite service restoration, maintain alignment during pressure, and concentrate on what truly matters.

We are a dynamic and ambitious team, deeply committed to our customers, the quality of our product, and creating extraordinary experiences. With $100M raised from esteemed investors like Index Ventures, Insight Partners, and Point Nine, alongside contributions from founders and executives of top-tier tech firms, we are poised for significant growth.

About incident.io

incident.io is a pioneering AI incident response platform that unifies various tools for teams to enhance their incident management. With a focus on customer satisfaction and product excellence, we are transforming how companies respond to incidents.

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