Digital Analyst at RAKBANK | Dubai

Role OverviewAs a Virtual Relationship Manager at RAKBANK, you will oversee a diverse portfolio of client relationships, ensuring exceptional service and customized financial solutions that align with their individual needs. You will serve as the primary liaison for clients, providing expert advice, resolving issues, and cultivating enduring relationships.Key ResponsibilitiesMeet and exceed sales and service goals while maintaining compliance with risk standards.Regularly assess customer portfolios to uncover business prospects and promote financial products.Foster and manage client relationships, delivering outstanding service in line with client expectations.Offer specialized advice and address customer inquiries to ensure high satisfaction levels.Complete all tasks with accuracy, adhering to banking policies and regulations.Work collaboratively with internal teams such as compliance, operations, and business support to enhance process efficiency.Exhibit professionalism and integrity in alignment with the Staff Code of Conduct.Candidate ProfileWe are looking for a proactive, results-oriented individual who:Has a minimum of 2 years of experience in banking or financial services focused on relationship management.Holds a Bachelor's degree in a relevant field.Demonstrates excellent problem-solving and strategic decision-making abilities.Can independently manage responsibilities while effectively collaborating with internal teams.Is knowledgeable about banking processes and compliance standards.

Your Role and ResponsibilitiesMeet and exceed assigned targets while actively contributing to the broader business goals.Analyze competitor offerings and suggest improvements to enhance operational processes.Provide timely updates to the Relationship Manager regarding performance against business objectives.Uphold service standards established by Protego and RAKBANK, ensuring exceptional customer satisfaction.Facilitate the sale of insurance products with integrity, transparency, and professionalism.Process customer requests promptly within the established turnaround times.Maintain impeccable accuracy in sales and service delivery to ensure quality assurance.Identify and promote cross-selling opportunities within the existing customer base of Protego.Achieve renewal conversion rates in line with business targets.

What You Will Gain:Our program is specifically crafted to empower participants with essential technological and strategic skills required to thrive in pivotal roles within the Financial Services industry. Through an engaging and immersive learning environment, participants will cultivate industry-relevant competencies that bolster their career readiness and adaptability in an ever-evolving digital landscape. This program is meticulously designed to align with industry demands, ensuring that graduates possess not only the capability but also the confidence to lead and innovate in technology-driven positions.Target Audience:Are you an IT graduate with a passion for the following fields?Data ScienceArtificial IntelligencePayments TechnologySoftware EngineeringFinanceProcurement

What You Will Gain:Our comprehensive program is designed to empower participants with essential technological and strategic skills essential for thriving in pivotal roles within the Financial Services industry. Through immersive learning experiences, participants will cultivate industry-relevant expertise, enhancing their career readiness and adaptability in a rapidly evolving digital landscape. This program is meticulously crafted to align with industry demands, ensuring that graduates are not only competent but also confident in their capacity to lead and innovate in technology-centric positions.Target Audience:Are you a graduate in IT with a keen interest in the following domains?Data ScienceArtificial IntelligencePayments TechnologySoftware EngineeringFinanceProcurement

Join RAKBANK as a Compliance Officer and play a vital role in enhancing our Compliance Monitoring function. You will independently conduct thorough reviews that encompass regulatory compliance, financial crime compliance (FCC), and conduct risks, as outlined in our Compliance Monitoring Plan (CMP). Your efforts will ensure the efficiency and effectiveness of our internal controls and compliance frameworks across the organization.Implement the approved compliance monitoring plan to evaluate the robustness of internal controls within various business units through thematic reviews.Document monitoring findings and promptly escalate any issues to the appropriate stakeholders.Assist in the creation and execution of corrective action plans to remediate identified gaps.Maintain comprehensive records of monitoring activities, including risk registers and issue logs.Prepare and present compliance monitoring reports and insights for both the business unit and management.Contribute to the improvement of compliance policies, procedures, and training based on monitoring results.Help identify emerging risk typologies or patterns through continuous reviews and data analysis.Ensure full compliance with internal policies, procedures, and standards in line with applicable regulatory and statutory requirements.Monitor and interpret updates from the Central Bank of the UAE (CBUAE) and other relevant regulatory authorities.Support the bank’s readiness for regulatory inspections and audits by keeping compliance documentation current and accurate.Conduct scheduled desktop and thematic reviews as per the compliance monitoring agenda.Aggregate and assess monitoring results using a pre-defined risk-rating matrix for management reporting.Track the resolution of identified control gaps and ensure timely follow-up.Prepare monitoring reports and dashboards for review by the Assistant Vice President and senior management.Maintain and update the issue tracker repository of identified risks and provide regular updates to senior management.Engage in team meetings, knowledge-sharing sessions, and training programs.Ensure adherence to CMA charter and methodology, along with other internal policies, procedures, standards, and all relevant regulatory/statutory requirements.Stay abreast of CBUAE regulations, guidelines, and international best practices in Financial Crime Compliance.

Join RAKBANK as a Business Analyst and contribute to our mission of driving data-centric initiatives and enhancing business processes across both retail and corporate banking sectors. We are looking for a proactive and meticulous individual who can effectively bridge the gap between business stakeholders and technical teams, ensuring that data insights translate into actionable strategies and optimized DataMarts.Key Responsibilities:Engage with stakeholders to gather, analyze, and document business requirements for data analytics, management information systems (MIS), and artificial intelligence/machine learning (AI/ML).Conduct thorough analyses using SQL, Power BI, and other analytical tools to uncover insights, identify opportunities, and facilitate decision-making across various banking products.Develop a comprehensive understanding of functionalities across retail banking products (such as cards, loans, and accounts) and corporate banking solutions (including trade finance, treasury, and payments).Lead and facilitate User Acceptance Testing (UAT) for DataMarts to ensure they align with business objectives and requirements.Act as a liaison between business units and IT to promote effective communication and alignment on projects.Take responsibility for the delivery and maintenance of DataMarts in support of the strategic analytics division.

Key Responsibilities:Functional Support:Provide in-depth functional support for wholesale banking systems, specifically in treasury, trade finance, and cash management to ensure seamless integration and optimal performance.Incident Management:Effectively manage and resolve application-related incidents to minimize disruptions in business operations.System Configuration:Supervise the configuration and customization of applications to align with business needs.Vendor Management:Foster and manage relationships with application vendors, ensuring adherence to Service Level Agreements (SLAs) and prompt issue resolution.Business Analysis:Conduct thorough business analysis and requirements gathering to facilitate application enhancements and new implementations.Disaster Recovery:Formulate and implement IT disaster recovery strategies for wholesale banking applications, ensuring data availability and system reliability.Training:Deliver comprehensive training and support to end-users, ensuring proficiency in utilizing banking applications.Reporting:Develop and maintain management information reports and dashboards using appropriate tools.Preventive Measures:Proactively identify potential application issues and implement preventive strategies to maintain system stability and performance.

Job OverviewAs a Virtual Relationship Manager within our Select Banking division, you will play a crucial role in enhancing the financial engagement of our clients. Your primary objective is to increase the wallet share from an assigned portfolio of clients by achieving set service targets through exceptional relationship management and service delivery.Key ResponsibilitiesManage your allocated portfolio effectively, identifying and capitalizing on business opportunities.Engage with existing clients to deepen relationships and generate new business through referrals.Maintain comprehensive knowledge of all products and services offered by the Unit, enabling confident discussions about product attributes.Proactively assess customer needs and provide tailored solutions while assisting senior team members in building long-lasting client relationships.Ensure prompt escalation of client complaints to facilitate timely resolutions.Promote bank services by delivering consistent, accurate, and transparent information, while educating customers on available alternative channels.Execute assigned operational tasks with a strong emphasis on accuracy and adherence to processes, ensuring high performance standards are met without compromising quality.Implement retention strategies to mitigate the risk of client attrition.

About the RoleIn the position of Virtual Relationship Manager, you will oversee a diverse portfolio of customer relationships, ensuring that clients receive exceptional service and bespoke financial solutions tailored to their unique needs. Acting as the primary point of contact, you will provide expert advice, resolve issues, and cultivate enduring relationships with clients.Key ResponsibilitiesMeet and exceed sales and service targets while managing risk effectively.Conduct regular assessments of customer portfolios to uncover business opportunities and promote relevant financial products.Foster and maintain strong client relationships, delivering service that aligns with their expectations.Offer specialized advice and resolve customer inquiries to enhance satisfaction.Execute all tasks meticulously, complying with banking policies and regulatory standards.Work collaboratively with internal teams, including compliance, operations, and business support, to optimize processes.Uphold professionalism and integrity, adhering to the Staff Code of Conduct.

Your Role and ResponsibilitiesConsistently meet and exceed assigned objectives while contributing to overall business growth.Remain updated on competitor offerings and suggest improvements to enhance current processes.Provide timely updates to the Relationship Manager concerning business goals and performance metrics.Ensure compliance with all service standards established by Protego/RAKBANK, aiming for exceptional customer satisfaction.Execute the sale of insurance products with integrity, transparency, and in good faith.Process and address all customer inquiries within the specified turnaround time (TAT).Aim for zero errors in sales and service delivery to maintain quality benchmarks.Proactively identify and promote cross-selling opportunities within the existing Protego customer portfolio.Achieve renewal conversion rates in line with business objectives.

Hex Trust, founded in 2018, is a pioneering provider of fully regulated institutional digital asset market services, custody, and staking solutions tailored for builders, investors, and service providers. With a team of seasoned banking technologists and award-winning financial services leaders, we are committed to continuous innovation through our proprietary institutional-grade platform. Our secure and integrated solutions are backed by licenses and certifications that ensure comprehensive 24/7 global coverage across key markets including Hong Kong, Singapore, Dubai, France, and Italy. Our rapid growth is evident as we expand our footprint in major markets across Asia, the Middle East, and Europe.Position OverviewHex Trust is expanding its market-leading custody and yield solutions to the private wealth segment and is actively seeking exceptional Relationship Managers to spearhead this growth initiative.If you possess a robust background in sales within digital assets or financial services, this is your opportunity to drive client acquisition and revenue in a dynamic, high-growth environment.We are looking for enthusiastic, knowledgeable, and tenacious individuals who can operate independently, forge strong relationships, and elevate our business to new heights.Key ResponsibilitiesDevelop and nurture long-term relationships with High Net Worth Individuals (HNWI), family offices, and private wealth channels, contributing to increased assets under management (AUM), trading volume, and product adoption.Enhance and expand partnerships with relevant distribution partners and intermediaries to further accelerate AUM growth.Lead prospect and client meetings, articulating Hex Trust’s unique value proposition and gathering feedback for continuous improvement.Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.Manage seamless onboarding and ongoing relationship management in collaboration with compliance, legal, and operations teams.Deliver exemplary, white-glove service to position Hex Trust as the most trusted partner for private clients and family offices in the digital asset space.

Company & CultureEXANTE stands at the forefront of wealth technology, offering innovative centralized trading solutions and a robust B2B financial infrastructure that enhances value through advanced technology. Our proprietary trading platform enables seamless access to a wide array of financial instruments, including stocks, ETFs, bonds, futures, and options, all consolidated within a single multi-currency account.As a rapidly growing global entity with over 700 skilled professionals representing over 70 nationalities across 70 locations, we are a leader in the financial sector. Our commitment is clear: we invest in our most valuable asset—our people. Join us in redefining the future of finance.About The RoleWe are enhancing our Global Sales Force and are in search of experienced Global Relationship Managers in diverse locations.The ideal candidates will possess a strategic mindset, exceptional communication capabilities, and the proficiency to navigate complex client interactions across various time zones and cultures. A passion for providing limitless investment opportunities to existing clients and the drive to explore new markets and attract new clients is essential.The candidate must have a background in business development and experience in selling to high-net-worth individuals (HNWI), Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors.

Join First Abu Dhabi Bank as a Virtual Relationship Officer and be part of a dynamic team dedicated to enhancing client relationships through innovative digital solutions. This Emiratized role is perfect for those looking to make an impact in the banking sector while working remotely.

What You'll Gain:Join our transformative program designed to equip you with essential technological and strategic skills to thrive in pivotal roles within the Financial Services industry. Experience an immersive learning journey that cultivates industry-relevant capabilities, enhancing your career preparedness and adaptability in a rapidly changing digital landscape. Our curriculum is meticulously crafted to align with industry needs, empowering graduates to confidently lead and innovate in technology-focused positions.Who Should Apply:If you hold a degree in IT and have a keen interest in the following areas, we invite you to apply:Data ScienceArtificial IntelligencePayments TechnologySoftware EngineeringFinanceProcurement

Job Purpose:The Small and Medium Enterprises (SME) sector is crucial for the economic vitality of the UAE, especially in the dynamic Dubai market, representing a significant portion of the business landscape. As globalization enhances connectivity, SMEs are evolving to become more international in their endeavors. First Abu Dhabi Bank (FAB) is well-positioned to cater to the diverse needs of these businesses by strengthening our support for domestic SMEs.The selected candidate will develop a personalized self-improvement plan, in collaboration with their Line Manager, and strive to meet established goals. They will actively seek out best practices from peers and participate in training sessions as directed by management. A key responsibility will be to effectively assess and address customer needs and opportunities, both within the existing client base and among prospective clients.Furthermore, the role aims to uphold best practices in key account management and risk policies to align with FAB standards.Relationship Management Responsibilities:Attracting new high-value clients and enhancing existing relationships to grow the bank's liability portfolio and increase revenue.Engaging deeply with clients to understand and enhance their banking experiences.Assessing client requirements to augment the bank’s share of wallet.Cross-selling and upselling bank products and services to maximize revenue generation.Boosting sales volume and market share in targeted sectors.Ensuring timely responses and efficient turnaround times for customer inquiries and business application processes.Negotiating with internal stakeholders to tailor pricing structures for GM and Cash products according to client needs.Establishing a robust customer-centric approach to maintain a significant competitive advantage.Increasing high-end market share and quality business within assigned segments.Building and nurturing strong rapport with customers by providing expert guidance on their financial needs and promoting the bank’s offerings effectively.Delivering accurate and timely information about products and highlighting benefits relevant to their businesses.Keeping clients informed about new products and services.Proactively sourcing new business opportunities and pursuing sales leads within designated market segments.Scheduling timely client visits to introduce GTB and GM partners.Identifying and forwarding sales leads to other bank departments for cross-selling opportunities.Collaborating with product managers and specialists to promote the bank’s offerings.Risk Management Responsibilities:Ensuring timely updates of KYC documentation.Collaborating closely with internal teams to manage compliance, operational, and credit risk exposures as necessary.Preparing Credit Applications (CA), analyzing financial statements, and facilitating approvals.

About the RoleAs a Client Relationship Manager at RAK Bank, you will expertly oversee a diverse portfolio of customer relationships. Your primary responsibility will be to ensure clients receive exceptional service and customized financial solutions tailored to their requirements. You will serve as the main point of contact for customers, providing expert guidance, addressing challenges, and cultivating enduring relationships.Key ResponsibilitiesMeet and exceed sales and service targets while maintaining acceptable risk levels.Conduct regular reviews of customer portfolios to uncover business opportunities and promote cross-selling of financial products.Foster and manage client relationships, ensuring that service delivery aligns with client expectations.Offer specialized advice and resolve customer inquiries to enhance satisfaction.Complete tasks with attention to detail, complying with banking policies and regulatory standards.Work closely with internal teams such as compliance, operations, and business support to optimize processes.Maintain professionalism and integrity in accordance with the Staff Code of Conduct.

About the Role:Join our vibrant team as a Forex Relationship Manager at dbfinancial, where you will play a crucial role in fostering and nurturing relationships with both retail and institutional clients in the dynamic forex trading sector. Your primary responsibility will be to serve as the key liaison for clients, ensuring their satisfaction, loyalty, and long-term engagement with our services.Key Responsibilities:Develop and oversee a diverse portfolio of forex clients, including retail traders, institutional investors, Introducing Brokers (IBs), and affiliates.Identify and pursue new business opportunities while implementing effective client acquisition strategies.Ensure exceptional client satisfaction through proactive communication and timely resolution of issues.Collaborate with dealing, marketing, and compliance teams to meet and exceed client needs.Monitor client activity, provide trading support, and analyze performance trends for optimal outcomes.Educate clients on our products, services, and trading platforms to enhance their trading experience.Represent the company at industry events and conferences to expand the client base and promote our offerings.What We Offer:A competitive base salary complemented by performance-based commissions.Opportunities for career advancement within our rapidly growing organization.A dynamic international work environment that encourages creativity and innovation.Comprehensive training and ongoing professional development to enhance your skills.Participation in global forex events and exhibitions to network and grow professionally.

Join Meraki Global as a Relationship Manager, where you will be pivotal in building, managing, and enhancing relationships with clients, investors, brokers, and channel partners.As the primary liaison between our esteemed real estate development team and our stakeholders, you will play a critical role in promoting and selling our innovative projects, backed by comprehensive product knowledge of our offerings.You will coordinate effectively with internal departments including sales, marketing, CRM, legal, and finance to ensure seamless transaction processes, while managing the entire client engagement journey: from lead follow-ups and site visits to negotiations, bookings, and post-sales support.Your goal will be to meet and exceed both individual and team sales targets and KPIs.Additionally, you will maintain precise client records and reporting using CRM systems, and provide valuable market intelligence, competitor analysis, and client insights to the management team.Compliance with RERA and UAE real estate regulations will be essential in your role.

Job Title:Property Consultant / Relationship Manager(Minimum 1 Year of Experience in Real Estate)Company Overview:Join meraki-global, a distinguished real estate brokerage in Dubai, dedicated to offering personalized property solutions. Our commitment to professionalism, deep market knowledge, and outstanding client service sets us apart in the industry.Location:Dubai, UAEEmployment Type:Full-timeCompensation Structure:The successful candidate will receive a stable base salary complemented by performance-based incentives, ensuring both financial security and the potential for significant earnings growth.Position Overview:As a Property Consultant / Relationship Manager, you will play a crucial role in client engagement, property viewings, negotiations, and closing deals. Your primary responsibility will be to confidently guide clients through each transaction.Key Responsibilities:Identify and cultivate client leads through both inbound and outbound strategies.Facilitate property viewings, presentations, and tours.Negotiate contracts and manage the closure of deals.Assist clients with documentation and transaction processes.Stay informed on market trends and provide clients with relevant insights.Work collaboratively with internal teams to ensure exceptional service delivery.Qualifications & Skills:Minimum of 1 year of experience in real estate sales or brokerage.Fluency in Hindi and Urdu, with English proficiency being an advantage.Excellent negotiation, interpersonal, and relationship management skills.Proactive, goal-driven, and highly presentable.Familiarity with real estate documentation and processes is preferred.What We Offer:Stable base salary with performance-based incentives.Comprehensive training and mentorship opportunities.Resources and support for lead generation, marketing, and client outreach.Assistance with RERA certification and licensing as needed.Potential support for visa or relocation, based on eligibility.Clear career advancement opportunities within a dynamic real estate environment.