DevOps Engineer - Transforming Insights with Transcribe

Assurity Trusted Solutions (ATS) operates as a dedicated subsidiary of the Government Technology Agency (GovTech), bringing over ten years of reliable partnerships. We offer an extensive range of products and services that encompass infrastructure and operational services, authentication solutions, governance and assurance services, as well as streamlined managed processes. In an ever-evolving digital landscape where trust and collaboration are paramount, ATS is committed to fostering mutually beneficial business outcomes through synergistic efforts with GovTech, government agencies, and commercial partners to address cyber risks and enhance security frameworks.About GovTextThe GovText platform is an innovative AI text service designed to provide a suite of reusable AI functionalities to expedite the integration of AI into Whole-of-Government or agency-specific systems and applications. As part of the Data and Artificial Intelligence Platforms team at GovTech, our mission is to deliver AI and Data assets that facilitate effective policymaking, service delivery, and operational efficiency across the government.Your RoleAs a DevOps Engineer, you'll engage in both small and large-scale projects, focusing on the construction, maintenance, and deployment of robust infrastructures. This includes a combination of on-premises and cloud-based solutions.Oversee the development, deployment, orchestration, and upkeep of application services for our suite of products.Deliver operational support and implement DevOps architecture.Engage in the architecture and planning for both on-premises and cloud deployments (both Private and Public clouds).Formulate and manage processes, automation, best practices, and thorough documentation.Facilitate the development and operation of continuous integration and deployment pipelines.Experience at ATSOur work revolves around creating products that serve a diverse array of agency users, addressing significant societal challenges in areas such as transportation, education, and healthcare. The public sector presents a myriad of opportunities where even the simplest software solutions can profoundly impact people's lives. Our goal is to enhance societal living standards through our offerings as a government entity.Rapid Prototyping: We emphasize testing ideas over lengthy discussions, allowing us to identify potential issues quickly and communicate possibilities effectively.Reliable Productization: We ensure thorough scrutiny and commitment to usability, reliability, scalability, and maintainability while transitioning ideas from prototype to software products.Ownership: In addition to technical tasks, we value taking initiative and responsibility for the execution of ideas. Crafting something you believe in is the best path to creating quality solutions.Continuous Learning: Embracing new ideas often leads to exploring the unknown. We encourage a culture of learning and growth.

Join Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), as we continue to foster trust and collaboration in a rapidly evolving digital landscape. With over a decade of experience, ATS provides a wide array of products and services, including infrastructure, operational services, authentication, governance, and assurance solutions, all aimed at reinforcing security and mitigating cyber risks.We are seeking an enthusiastic and skilled Senior Software Engineer specializing in Full-Stack and DevOps to be part of our dynamic team. This contract role will last until 31 March 2027, where you will play a pivotal role in product development, system integration, and architecture design for applications utilized by public officers. Key products include our Service Management platform powered by ServiceNow, alongside various web and mobile applications that incorporate AI and LLM capabilities.Your responsibilities will encompass the entire product development lifecycle, ensuring that our deliverables align with product roadmaps and meet both functional and non-functional requirements, such as security, performance, resilience, maintainability, and supportability.Responsibilities:Application Development:Lead product development, system integration, and architecture design for applications used by public officers in collaboration with product managers.Manage application development teams to ensure alignment with product roadmaps and requirements.Collaborate closely with product managers to translate business needs into technical roadmaps, including prototypes and proof of concepts.Application Technical Support and Operations:Provide operational and technical support for designated products.Ensure product availability, resilience, and security, including Level 2 support for incident management.Technical Leadership and Stakeholder Management:Act as the technical lead for in-house software development teams, mentoring them to achieve project objectives effectively.Engage regularly with engineers to discuss performance and professional growth, providing constructive feedback and mentoring as needed.Support outsourced vendors in meeting project goals and deliverables, ensuring alignment with best practices in software engineering, including DevSecOps and Site Reliability Engineering (SRE).

Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), has established itself as a trusted partner in delivering a holistic range of products and services over the past decade. Our offerings span infrastructure and operational services, authentication services, governance and assurance services, as well as managed processes. In today's ever-evolving digital and cyber landscape, where trust and collaboration are paramount, ATS is dedicated to fostering collaborative efforts with GovTech, government agencies, and commercial partners to effectively mitigate cyber risks and enhance security frameworks.Key Responsibilities:Design, implement, and maintain robust data pipelines and ETL processes to ingest, catalog, and normalize data, ensuring optimal data quality and accessibility.Develop and manage APIs for seamless data access, integration, and delivery to diverse stakeholders.Work closely with cross-functional teams to understand requirements and transform them into effective technical solutions.Structure and document data transformation processes to improve efficiency and sustainability.Lead data modeling initiatives to ensure that the data architecture aligns with business objectives and analytical projects.Configure and maintain a central data catalog or metadata repository such as DataZone or similar governance platforms.Implement data governance best practices while ensuring compliance with applicable regulations.Collaborate with Project Managers, Frontend Developers, UX Designers, and Data Analysts to create scalable, data-driven products.Assist data consumers in subscribing to and utilizing approved data products across various domains.Develop backend APIs and manage databases to support applications.Participate in an Agile environment that emphasizes Continuous Integration and Delivery.

Assurity Trusted Solutions (ATS), a fully owned subsidiary of the Government Technology Agency (GovTech), has been a reliable partner for over a decade. We provide a diverse range of services including infrastructure, operational, authentication, governance, assurance services, and managed processes. In an ever-evolving digital and cyber landscape, where trust and collaboration are paramount, ATS is committed to fostering collaborative relationships with GovTech, government agencies, and commercial partners to mitigate cyber risks and enhance security measures.About UsWe specialize in building and managing mission-critical digital products at scale. Our teams collaborate closely with stakeholders to design and implement practical, product-centric solutions that meet genuine operational needs.AI is integral to our operations—encompassing intelligent automation, advanced search capabilities, large language model (LLM)-powered applications, agentic workflows, and decision-support systems. Our engineers are engaged in a variety of projects: from rapid Proof-of-Concepts (POCs) to shared AI frameworks and production-grade systems.Operating in a cloud-native environment (AWS/Azure), we primarily utilize Python and JavaScript/TypeScript, and deliver modern web applications through frameworks like React and Vue.js. We prioritize strong engineering principles, practicality, and operational excellence.Your RoleAs a Fullstack AI Engineer, you will:Design, develop, and maintain end-to-end AI-powered applications that integrate frontend, backend, and AI components.Rapidly create Proof-of-Concepts (POCs) to validate feasibility and showcase value within tight deadlines.Enhance core AI frameworks, libraries, and reusable components to facilitate quicker and more consistent AI development across the team.Build production-grade AI systems focused on scalability, reliability, security, and maintainability.Implement LLM-powered features, including prompt design, orchestration, structured outputs, and evaluation methods.Develop agentic or multi-step AI workflows using contemporary AI frameworks (e.g., LangGraph, LangChain).Design and integrate search and retrieval systems, covering data ingestion, vector indexing, and hybrid search methodologies.Create backend services and APIs utilizing Python-based frameworks (e.g., FastAPI, Django) and/or Node.js/Nest.js.Develop user-friendly interfaces using modern frontend frameworks (e.g., React, Vue.js).Contribute to LLMOps / MLOps practices to streamline AI workflows.

Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), has established itself as a dependable partner over the last decade. We provide a wide array of innovative products and services, including infrastructure and operational services, authentication services, governance and assurance services, as well as managed processes. In an ever-evolving digital and cybersecurity landscape, where trust and collaboration are paramount, ATS is committed to fostering valuable business outcomes through strategic partnerships with GovTech, government agencies, and commercial entities to mitigate cyber risks and enhance security measures.About GovText GovText is an advanced AI-driven platform dedicated to providing a suite of reusable AI services aimed at expediting the integration of AI into Whole-of-Government (WOG) or agency-specific systems and applications. As part of GovTech's Data and Artificial Intelligence Platforms team, our mission is to deliver cutting-edge Data and AI solutions for policy-making, service delivery, and operational efficiency across WOG. Your RoleAs an AI Engineer, your responsibilities will include: Creating prototypes to showcase technological possibilities Designing system architectures while considering security and infrastructure limitations Writing high-quality production code Effectively utilizing and integrating AI platform services during application development Engaging in both backend and frontend application development Managing deployments on-premise and in the cloud Collaborating with diverse stakeholders to align necessary inputs and clear applications for deployment Possibly working on text NLP-related platform services and tools Learning and sharing knowledge within a multidisciplinary team In addition, senior engineers will be expected to: Establish best practices Mentor and share knowledge with fellow engineers Your contribution goes beyond coding; you will play a crucial role in determining what should be built and the most effective methods for development. Your expertise will bring significant value to the public sector, whether it involves creating new systems from the ground up or leveraging existing community solutions. We prioritize the use of cloud services, open-source software, and standard hardware to streamline our efforts and focus on delivering tangible benefits. Work Environment At ATS, we develop products that assist various agency users in tackling critical societal challenges, ranging from transportation and education to healthcare. The public sector offers numerous opportunities where even simple software can profoundly impact individuals’ lives. We are dedicated to enhancing the quality of life through our technological innovations.

Assurity Trusted Solutions (ATS) operates as a dedicated subsidiary of the Government Technology Agency (GovTech), proudly delivering a diverse range of products and services over the past decade. Our offerings encompass infrastructure and operational services, authentication solutions, governance and assurance services, as well as managed processes. In today's fast-paced digital and cyber landscape, where trust and collaboration are paramount, ATS is committed to achieving mutually beneficial business outcomes by partnering with GovTech, governmental bodies, and commercial entities to effectively mitigate cyber risks and enhance security measures.About Transcribe Transcribe is an innovative platform transforming speech into actionable insights. We offer (1) Transcribe Workspace, a web application that currently supports over 5,000 active users monthly, helping them convert conversations into valuable insights, and (2) Transcribe API, which integrates speech-to-text and text analytics into agency systems.Your Role as an AI EngineerAs an AI Engineer, your responsibilities will include: Creating prototypes to showcase technological possibilities. Designing system architectures while considering security and infrastructure limitations. Writing high-quality, production-ready code. Effectively utilizing and integrating AI platform services during application development. Engaging in backend and/or frontend development within a containerized microservices architecture. Overseeing deployments to both on-premise and cloud infrastructures. Collaborating with various stakeholders to ensure project requirements are met and applications are prepared for deployment. Participating in a multidisciplinary team to learn and share knowledge. More experienced engineers are expected to: Establish and uphold industry best practices. Mentor junior engineers and share their expertise. Your contribution goes beyond mere coding; you will play a vital role in determining optimal system designs and implementation strategies. This may involve developing new systems from the ground up or leveraging existing community solutions. We prioritize utilizing cloud services, open-source software, and cost-effective hardware, enabling us to focus on delivering real value by avoiding redundant challenges.What to Expect Working Here Our products cater to various agency users tackling significant societal challenges across sectors such as transportation, education, and healthcare. The public sector is ripe with opportunities where even simple software solutions can profoundly impact lives. We strive to enhance societal living standards through our governmental offerings.

Assurity Trusted Solutions (ATS), a subsidiary of the Government Technology Agency (GovTech), has established itself as a pioneering partner over the past decade. We offer a diverse range of products and services, including infrastructure and operational solutions, authentication, governance and assurance services, as well as managed processes. In today's rapidly evolving digital and cyber landscape, ATS plays a crucial role in fostering trust and collaborative efforts to deliver positive business outcomes, working closely with GovTech, government agencies, and commercial partners to mitigate cyber risks and enhance security frameworks.We are on the lookout for a talented Cloud Infrastructure Engineer with a strong background in OpenShift to join our dynamic team!Key Responsibilities: Design, implement, and administer OpenShift clusters across both on-premises and cloud environments. Work in collaboration with development teams to seamlessly integrate OpenShift into CI/CD workflows for efficient application deployment and management. Monitor and enhance OpenShift performance to ensure optimal availability and scalability for containerized applications. Apply best practices for security and compliance in container orchestration environments. Diagnose and resolve issues related to OpenShift clusters, networking, and associated services. Develop and maintain comprehensive documentation regarding cluster configurations, operational procedures, and troubleshooting protocols. Stay informed about emerging technologies and trends in container orchestration and microservices architecture. Participate in on-call rotations to support production environments. Collaborate with cross-functional teams to drive innovation and enhance operational processes. Requirements: Over 6 years of experience in managing cloud infrastructure, particularly with container orchestration technologies. In-depth hands-on experience with Red Hat OpenShift and Kubernetes. Strong understanding of containerization principles and microservices architecture. Proficient in scripting and automation using tools such as Bash, Python, or Ansible. Experience with cloud service providers such as AWS, Azure, or Google Cloud Platform. Solid networking knowledge, including TCP/IP, DNS, and Load Balancing. Able to troubleshoot complex systems and deliver solutions promptly. Excellent communication and teamwork skills. Embark on a rewarding and stimulating career journey with Assurity Trusted Solutions!The remuneration package will be aligned with your qualifications and experience. Interested candidates, please click 'Apply Now'.We appreciate your interest; however, only shortlisted candidates will be notified.

At Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), we are committed to fostering secure and trustworthy digital environments. Over the past decade, ATS has emerged as a leading provider of an extensive range of products and services, including infrastructure and operational services, authentication solutions, governance and assurance offerings, and managed processes. In today’s rapidly evolving digital and cyber landscape, where trust and collaboration are paramount, we collaborate with GovTech, various government bodies, and commercial partners to effectively mitigate cyber risks and enhance security protocols.We invite experienced professionals to join our dynamic team as an IT Audit Manager!Note: A senior position may be available based on the candidate's experience and performance during the interview.Your key responsibilities will include: Design and customize robust audit programs and security audit checklists to evaluate the efficacy of internal controls in mitigating IT risks. Lead, plan, and execute annual policy compliance audits, as well as technical audits of critical systems and infrastructure. Oversee agency interactions, including briefings, audit fieldwork, management responses, and follow-up actions to ensure timely execution of audit plans. Analyze audit findings and assess the overall state of ICT governance and risk management across agencies. Develop and implement mitigation strategies to enhance ICT governance. Collaborate with multiple agencies at various levels to evaluate current situations and propose recommendations for improvement. Monitor and validate the effectiveness of control remediation efforts and ensure root causes have been addressed. Plan and manage the sourcing of outsourced capabilities to meet deliverable commitments. Conduct ICT & Security Services (ICT&SS) audits for government agencies as designated by the Audit and Compliance Division of GovTech. Perform detailed audits of government agencies’ ICT & SS processes, applications, and supporting infrastructure. Execute follow-up audits on previous findings and maintain an updated central repository of audit results. Carry out any other related services required for effective ICT & SS audits.

Assurity Trusted Solutions (ATS) is a proud subsidiary of the Government Technology Agency (GovTech), dedicated to fostering trust in the digital realm. Over the past decade, ATS has established itself as a reliable partner, providing an extensive array of products and services, including infrastructure solutions, operational services, authentication mechanisms, governance, assurance services, and managed processes. In a rapidly evolving cyber landscape where collaboration and trust are paramount, ATS remains committed to delivering beneficial business outcomes through partnerships with GovTech, various government agencies, and commercial entities, all aimed at mitigating cyber risks and enhancing security measures.Our team operates an internal government application that serves the entire government. In addition to maintaining vital systems, we work closely with agencies to design and deploy product-centric solutions that meet genuine operational demands. We increasingly incorporate AI technologies throughout our processes, from intelligent automation and data analytics to generative interfaces and decision-support frameworks.Our engineers thrive in a cloud-native, AWS-based environment, utilizing Python, Node.js, and Go for backend development, while crafting modern frontend applications with frameworks such as Vue.js. We prioritize agility, speed, and adaptability in response to ever-changing project requirements.We are looking for a talented and adaptable Software Engineer (Generalist) to become a vital part of our dynamic team.

Assurity Trusted Solutions (ATS), part of the Government Technology Agency (GovTech), delivers IT solutions that emphasize security and operational efficiency. ATS works closely with government bodies and commercial partners to provide reliable infrastructure and operational support, using advanced technologies to help manage and reduce cyber risks. Role overview This Application Developer (PowerBuilder) role is based in Singapore. The position focuses on developing, managing, and optimizing application and database infrastructure. The developer connects application logic with data management, supporting high-performance systems in both cloud and hybrid environments. Main responsibilities Application development: Design, build, and maintain complex applications in PowerBuilder, including Non-Visual Objects (NVOs). Database management: Collaborate with infrastructure teams to maintain and optimize relational databases such as Microsoft SQL Server or Sybase ASE, ensuring strong performance and high availability. System integration: Design and maintain integrations between applications and external systems using REST APIs or messaging middleware for smooth data exchange. Security and compliance: Apply database management practices that align with ATS’s security requirements, ensuring all configurations meet strict government standards. Operational support: Troubleshoot application and database issues, providing analytical solutions to improve system efficiency.

Assurity Trusted Solutions (ATS) operates as a dedicated subsidiary of the Government Technology Agency (GovTech). For over a decade, we have established ourselves as a trusted partner in delivering a robust array of products and services, including infrastructure and operational services, authentication solutions, governance and assurance services, and managed processes. In today's fast-paced digital landscape, where trust and collaboration are paramount, ATS is committed to fostering advantageous business outcomes through strategic partnerships with GovTech, government agencies, and commercial collaborators to effectively mitigate cyber risks and enhance security frameworks.We are excited to invite a talented Cloud Infrastructure Engineer to our team. This role focuses on managing and optimizing hybrid cloud infrastructure for Whole of Government digital services. Responsibilities include overseeing hyper-converged infrastructure, physical servers, backup services, and implementing cloud solutions across various Cloud Service Providers such as Azure and AWS.Key Responsibilities: Design, implement, and maintain infrastructure solutions on both on-premises and cloud platforms (Azure, AWS), ensuring maximum performance and reliability for Whole of Government digital services. Act as a technical subject matter expert for compute, storage, backup, and virtualization technologies, providing architectural insights and best practices for infrastructure solutions. Develop and maintain Infrastructure as Code (IaC) utilizing tools like Terraform, CloudFormation, and Azure Resource Manager templates, along with implementing robust CI/CD pipelines for seamless infrastructure deployment. Lead the integration of security measures and resource optimization across Windows Server and Linux environments, ensuring adherence to government technology standards and policies. Offer technical leadership in diagnosing complex infrastructure issues and collaborate with development teams, stakeholders, and vendors. Create and sustain detailed technical documentation, including architecture diagrams, operational procedures, and disaster recovery strategies. Engage in on-call rotation to provide essential infrastructure support and uphold service reliability.

Join Assurity Trusted Solutions (ATS), a respected subsidiary of the Government Technology Agency (GovTech), where we have been a trusted partner for over a decade. ATS provides an extensive range of products and services, including infrastructure and operational services, governance and assurance services, alongside managed processes. In today’s ever-evolving digital and cyber landscape, we emphasize trust and collaboration, working closely with GovTech, government agencies, and commercial partners to enhance security and mitigate cyber risks.Key Responsibilities:Enhance and automate the Identity and Access Management (IAM) systems, incorporating hybrid identity services, PKI services, and Privilege ID administration.Implement identity services, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), federation (SAML, OIDC), and directory synchronization.Oversee the management of PKI Certificate Authority, along with OCSP and CRL distribution points.Enforce access controls adhering to role-based access control (RBAC) and least privilege principles.Develop code to streamline and automate operational tasks such as health checks and service request fulfillment.Work collaboratively with Product Owners and Product Principals to integrate IAM services into their products for authentication and access.Collaborate with both on-premise and cloud service owners to ensure secure, seamless access to both internet and intranet resources.Conduct proactive monitoring of IAM services and troubleshoot incidents as necessary.

Join Assurity Trusted Solutions (ATS), a key subsidiary of the Government Technology Agency (GovTech), as we navigate the evolving digital and cyber landscape. With over a decade of experience, ATS is dedicated to fostering trust and collaboration through a diverse range of products and services, including infrastructure and operational services, authentication, governance, assurance, and managed processes. We are passionate about driving business success and enhancing security postures in partnership with GovTech, government agencies, and commercial partners.We are on the lookout for a talented DevOps Engineer to become an integral part of our dynamic team!Key Responsibilities:Champion continuous integration and delivery practices across the development team.Collaborate with cloud providers to establish application environments and facilitate efficient deployment processes.Create automation scripts and utilize CI tools to streamline build, software release, and application deployment.Provision and oversee servers, virtual machines, application containers, software licenses, and related resources for the development team.Conduct system-level security scans and enhance system and application platforms.Manage the operations of production cloud infrastructure and application services.Ensure compliance with industry standards (e.g., CIS Benchmarks, NIST frameworks) while promoting automation, standardization, and best practices.Maintain comprehensive technical documentation for clarity and consistency.

Join Assurity Trusted Solutions (ATS), a subsidiary of the Government Technology Agency (GovTech), as we pave the way for enhanced security in the digital landscape. With a decade-long reputation as a trusted partner, we offer a broad array of products and services including infrastructure, operational services, authentication, governance, assurance, and managed processes. In a time where trust and collaboration are vital for mitigating cyber risks, we are seeking a passionate Senior Network Engineer (DNS/Proxy) to play a pivotal role in our dynamic team.Key Responsibilities: Design, implement, and manage comprehensive network infrastructure systems and services. Configure, troubleshoot, and maintain network devices such as routers, switches, firewalls, and wireless access points/controllers. Conduct regular maintenance and patching to preserve the security and efficiency of our network infrastructure. Document network configurations, processes, and service records in detail. Collaborate with operations leads to enhance the management of service-wide network infrastructure systems. Work closely with agency stakeholders, service counterparts, and vendors to ensure service delivery meets SLA requirements. Participate in procurement, asset management, and audits related to network infrastructure. Implement network automation to streamline processes and improve efficiency. Oversee all phases of network automation, including prototyping, design, development, testing, and post-support. Develop and review code (e.g., HTML, JavaScript, JSON, Python) to ensure new features are tested and production-ready.

Join Assurity Trusted Solutions (ATS), a subsidiary of the Government Technology Agency (GovTech), as we lead in the ever-evolving landscape of cybersecurity. With a decade of experience, we offer an extensive range of products and services, including infrastructure and operational services, authentication, governance, and assurance services, all aimed at fostering trust and collaboration in the digital world.We are seeking a Senior Cybersecurity Engineer specializing in Architecture and Solutioning. The ideal candidate will be well-versed in Network Security or Device/Endpoint Management and will be engaged in a contract capacity.Key Responsibilities: Act as the subject matter expert (SME) in Cybersecurity. Conduct thorough Threat Risk Assessments across applications, cloud infrastructure, and enterprise systems. Utilize structured methodologies (e.g., STRIDE) for Threat Modelling, integrating MITRE ATT&CK effectively. Lead and collaborate with multi-disciplinary teams to implement cyber security controls across various environments, including cloud and on-premises. Provide insights for configuring and improving security detection and response tools (e.g., SIEM, VA, NDR, XDR, EDR) for enhanced operational efficiency. Evaluate new technologies and validate their security through lab setups and proofs of concept (PoC). Draft and specify technical security clauses for project tenders. Analyze, document, and present security findings and recommendations to stakeholders. Work with governmental bodies to define security requirements and collaborate with industry partners to implement functional capabilities. Ensure compliance with secure software development lifecycle practices, maintaining high coding standards and delivering quality products. Qualifications: Minimum of 5 years of experience in the cybersecurity domain. Proven experience in managing, deploying, and maintaining security infrastructure. Ability to manage contractors and collaborate effectively with cross-functional teams. Experience in conducting comprehensive security assessments, including threat modelling, vulnerability assessments, and penetration testing. Up-to-date knowledge of cybersecurity tools, technologies, and standards (e.g., OWASP and MITRE ATT&CK). Strong communication and interpersonal skills. Self-motivated with logical and analytical thinking abilities.

Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), is at the forefront of providing a robust suite of cybersecurity products and services. With over a decade of experience, ATS collaborates with GovTech, various government agencies, and commercial partners to enhance security frameworks and mitigate cyber risks in an evolving digital landscape. Our commitment to trust and collaboration drives unparalleled business outcomes.Key Responsibilities:Lead the Security Orchestration, Automation, and Response (SOAR) processes to streamline cybersecurity operations and enhance incident response efficiency.Design and implement automated workflows to minimize manual cybersecurity tasks.Develop and maintain automation scripts and playbooks to facilitate operations, including reporting, monitoring, and incident response.Establish and uphold development standards for playbooks, including naming conventions, parameterization, and logging protocols.Optimize existing sub-playbooks for improved performance, error handling, and flexibility.Refactor legacy playbooks to promote reusability and consistency.Oversee integration of the SOAR platform with third-party applications and systems to align with operational workflows.Conduct thorough testing and validation of playbooks to ensure robustness in automated workflows and integration code.Implement and manage automation technologies within existing security frameworks.Collaborate effectively with cross-functional teams to ensure the successful integration of security automation initiatives.Engage with third-party system administrators or vendors to resolve integration and data flow challenges.Define and execute interface testing scenarios to validate successful integration.Monitor automation performance, identifying and addressing bottlenecks or failure points.Document workflows, decision-making logic, sub-playbook dependencies, and version changes comprehensively.Stay abreast of emerging security threats and technologies to propose innovative automated solutions.Provide training and support to team members on automated security processes and tools.

Join Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech). For over a decade, ATS has been a reliable partner, delivering a wide range of infrastructure, operational, authentication, governance, assurance services, and managed processes. In a rapidly evolving digital landscape, ATS champions the importance of trust and collaboration, working tirelessly alongside GovTech, government agencies, and commercial partners to mitigate cyber risks and enhance security measures.We are seeking a dedicated Cloud Infrastructure Engineer with a strong understanding of Public Key Infrastructure (PKI) and a general awareness of endpoints such as laptops and servers. This position will be filled as a direct contract employee for the right candidate.Your Key Responsibilities:Collaborate closely with the Internal Service Management team to refine and enhance business functions and processes.Lead and oversee the operations team (contractors) to ensure the maintenance and support of secure products for the Whole-Of-Government.Analyze the impact of requested changes and suggest improvements to address evolving business needs while collaborating with support teams to resolve operational challenges.Manage and coordinate the card production system to ensure uninterrupted business operations.Engage with agencies to understand their requirements and deliver timely solutions.Provide regular project updates to senior management.Track and manage change requests for effective project governance.Oversee project documentation from teams and vendors, ensuring timely follow-ups on deliverables.Evaluate and recommend hardware and software upgrades for end-user equipment.Maintain project asset inventories and support Whole-Of-Government requests for equipment rollouts.Ensure all project assets are accurately tracked and accounted for in the asset inventory system.Conduct regular audits of hardware assets and software licenses, participating in capacity budgeting and forecasting for upgrades.

Assurity Trusted Solutions (ATS), a wholly owned subsidiary of the Government Technology Agency (GovTech), has established itself as a reliable partner in providing a diverse range of products and services. Over the past decade, ATS has successfully delivered infrastructure and operational services, authentication solutions, governance and assurance expertise, along with managed processes. In a rapidly evolving digital and cyber landscape, where trust and collaboration are paramount, ATS is committed to fostering beneficial business outcomes through strategic partnerships with GovTech, government entities, and commercial collaborators to mitigate cyber threats and enhance security frameworks.Key Responsibilities:Collaborate with Product Owners, internal engineering teams, and Product Principals to coordinate the operations of Digital Experience Management and ITSM tools.Educate and train ICT Support Engineers on the effective use of Digital Experience Management and ITSM tools.Partner with Product Owners to implement and oversee application observability in Digital Experience Management tools.Lead a team of Operations Engineers in managing change, release, incident, and problem management processes related to Digital Experience Management tools.Ensure timely resolution of requests and queries.Enhance Endpoint user experience through a data-driven strategy.Support Endpoint incident response and recovery efforts using a data-driven approach.Drive operational improvements by adopting monitoring, automation, scripting, and alerting tools.Document requirements and specifications to meet the needs of all Public Service agencies.

As a wholly owned subsidiary of the Government Technology Agency (GovTech), Assurity Trusted Solutions (ATS) has established itself as a leading Trusted Partner over the past decade. We provide an extensive range of products and services, including infrastructure and operational services, governance and assurance services, along with managed processes. In today's fast-evolving digital and cyber landscape, where trust and collaboration are paramount, ATS is dedicated to fostering mutually advantageous business outcomes by working closely with GovTech, government agencies, and commercial partners to mitigate cyber risks and enhance security frameworks.We are seeking a skilled AI Engineer to develop agentic AI systems for various cybersecurity applications. This role integrates large language models (LLMs) with robust AI/ML foundations, including data pipelines, classical machine learning where applicable, thorough evaluations, and essential safety measures. The position is a direct contract with us until March 31, 2027, with the possibility of extension based on performance.Key Responsibilities:Design, develop, and deploy agentic AI functionalities such as planning/execution loops, tool utilization/function calling, and multi-step workflows aimed at security applications like vulnerability triage, assistive exploit reproduction, and incident-response support.Implement and strengthen retrieval-augmented generation (RAG) techniques, encompassing indexing, chunking, routing, re-ranking, feedback loops, and data governance tailored for sensitive environments.Establish evaluation and observability frameworks for LLM/agent workflows, including tracing, cost/latency/quality dashboards, and both offline and online evaluations to facilitate product enhancements.Develop safety measures and guardrails including content policies, schema/output validation, PII redaction, prompt-injection defenses, and controlled tool permissions, while monitoring these mechanisms in production environments.Utilize traditional machine learning techniques for tasks like classification, regression, and anomaly detection when advantageous; conduct A/B testing and error analysis to identify the optimal approach.Take ownership of productionization processes, including CI/CD for AI applications, containerization, scalable inference endpoints, vector/search infrastructure, and operational runbooks with established service-level objectives (SLOs) for reliability.Collaborate effectively with product and security teams to define challenges, produce concise design documentation, and rapidly iterate while adhering to security and privacy standards.Carry out other assigned tasks as necessary; responsibilities may evolve with the product requirements.