About the job
About Us:
At Paddle, we revolutionize the payment infrastructure for digital product companies. As a Merchant of Record, we alleviate the complexities of payment fragmentation, offering a solution that is faster, safer, and more cost-effective. With support from renowned investors such as KKR, FTV Capital, Kindred, Notion, and 83North, we proudly serve over 5,000 software sellers across 245 territories worldwide.
The Opportunity:
We are in search of a passionate Developer Advocate, focused on content creation, to join our dynamic Developer Experience team. This role places you at the forefront of enhancing our developer-centric tools and content at Paddle.
Your mission will be to ensure that the implementation of Paddle is a seamless experience. By refining our API to be both intuitive and robust, you will contribute to building product features that simplify onboarding for our customers. Your expertise will be pivotal in creating exceptional documentation, tutorials, and resources that will empower our users and facilitate the growth of our platform.
Key Responsibilities:
Generate engaging content that directly connects with both prospective and existing customers, including changelog updates, comprehensive guides, tutorials, and articles.
Collaborate with internal teams to identify developmental opportunities and maximize impact.
Craft compelling copy in partnership with product owners, marketing, and design teams.
Document features, improvements, and bug fixes by gathering and organizing technical insights from engineers and other stakeholders.
Lead the creation and refinement of API documentation.
Establish technical documentation standards.
Solicit feedback from colleagues and customers to ensure that all documentation remains current and relevant.

