companyArtech Information Systems LLC logo

Desktop Support Representative

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Entry Level

Qualifications

Strong problem-solving skills with the ability to diagnose and fix technical issues. Experience with hardware installation and software configuration. Excellent communication skills to interact with clients and team members. Familiarity with remote support technologies and ticketing systems.

About the job

Job Title: Desktop Support Representative

Job ID: #S2LF2Q

Location: New York, NY 10036

Duration: 1 year (with possible extension)

  • Diagnose and resolve complex Microsoft OS issues, configure and install common applications, and manage the installation and removal of desktop PCs and monitors.
  • Perform installation, configuration, and maintenance of Windows operating systems, hardware, and software.
  • Handle desktop and laptop installation, configuration, and upgrades efficiently.
  • Demonstrate functional knowledge of MAC and Windows client/server configurations, software, connectivity, and troubleshooting.
  • Provide support and troubleshoot Windows XP and Windows 7 migrations.
  • Proficient in MS Office, MS Outlook, and other Microsoft products.
  • Experience with remote support tools, SCCM, incident management, and the ability to resolve tickets remotely.

About Artech Information Systems LLC

Artech Information Systems LLC is recognized as the 10th largest IT staffing company in the United States, as per Staffing Industry Analysts' 2012 report. We specialize in providing technical expertise to bridge skill gaps for our clients, deliver cutting-edge technology skill sets, and offer flexible staffing solutions that allow for efficient project planning and execution.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.