Desktop Support Engineer II - Executive Technical Support

Are you passionate about making a difference in the lives of others? Hope Services, the premier provider of support for individuals with developmental disabilities and mental health challenges in Silicon Valley, is seeking dedicated Community Support Facilitators. This role involves overseeing program scheduling, providing essential services, and enabling clients to achieve optimal independence. As a member of our team, your contributions will directly reflect our commitment to diversity, equity, inclusion, and belonging.

Are you passionate about making a difference in the lives of individuals with developmental disabilities and mental health needs? Do you seek a fulfilling career where your contributions matter? Join us at Hope Services, the premier service provider in Silicon Valley dedicated to empowering individuals and enhancing their quality of life.As a Community Support Facilitator II, you will play a vital role in delivering essential services across various program locations. Your responsibilities will include providing leadership and support to consumers, helping them engage in activities defined by their Person Centered Plan and Individualized Personal Plan.Why Choose Hope Services?We are proud to be recognized as a 2022 Top Workplace by the San Francisco Chronicle and a 2022 Top-rated Nonprofit by Great Nonprofits. Our commitment to diversity, equity, inclusion, and belonging is at the forefront of our staffing initiatives. Additionally, we have received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in financial health, leadership, adaptability, and culture from Charity Navigator.Pay Rate: $21.75 - $22.19 per hour, based on experience and qualifications.

Are you passionate about making a difference in the lives of others? Are you looking for a fulfilling career where you can truly help individuals in need?Hope Services is the premier provider of essential services for individuals with developmental disabilities and mental health challenges in Silicon Valley. We are actively seeking dedicated candidates who resonate with our mission and values. Our rigorous selection process ensures that we build a diverse team that promotes equity, inclusion, and a sense of belonging at every level.>>>>> 2025 Mercury News Best in Silicon Valley Winner>>>>> ASPIRE to Excellence CARF Accredited>>>>> 2024 Great Nonprofits Top-Rated Nonprofit>>>>> Four-star Charity Navigator Rating>>>>> 2024 Candid Gold Seal of TransparencyWe are currently inviting applications for the position of Community Support Facilitator for our program based in San Jose.At Hope Services, we offer an exceptional benefits package that includes Medical, Dental, Vision, 401(k) Retirement Plan, Life Insurance, Tuition Reimbursement, a robust Scholarship Program, and generous Paid Vacation and Sick Leave.*Compensation: $21.25 per hourRole Overview:The Community Support Facilitator plays a vital role in empowering consumers to engage in community activities and access the services outlined in their Person Centered Plans and Individualized Personal Plans.Key Responsibilities:The Community Support Facilitator will be responsible for...

Join 8x8, a leader in the communications industry, as we seek skilled technical support professionals to empower our business customers and esteemed partners with our award-winning hosted PBX, VOIP, Contact Center, SIP, and Hosting services. Your expertise in computer networking and telecommunications, coupled with advanced problem-solving skills and a knack for fostering strong customer relationships, will be instrumental in helping 8x8 enhance our market presence in hosted unified communications for businesses.Your primary responsibility will involve troubleshooting and resolving customer queries from certified partners, as well as supporting our sales team with inquiries from direct customers. You will engage with clients and partners through telephone, email, and chat sessions, addressing issues related to installation, configuration, quality of service, billing, and application functionality. Strong interpersonal skills and a deep understanding of networking are essential for this role. Additionally, you will be tasked with documenting all customer interactions within a CRM system and escalating complex issues or product bugs as necessary. The ideal candidate will possess a solid background in troubleshooting and resolving intricate technical challenges within telecommunications and enterprise networks.

Join 8x8, Inc. as an Enterprise Technical Support Specialist, where you will leverage your expertise in technical support to assist our esteemed enterprise clients. You will be instrumental in providing support for our renowned hosted PBX, VOIP, Contact Center, SIP, and Hosting services. Your background in computer networking and telecommunications, coupled with your superior problem-solving capabilities and commitment to fostering strong customer relationships, will be vital as we aim to enhance our market share in the hosted unified communications sector.Job Overview:You will guide the strategic direction of enterprise-level support services for 8x8 products targeted at both assigned and shared customers. This includes managing Tier 1 escalations, executing remote phone system configurations, and troubleshooting issues related to quality of service, connectivity, and performance. The ideal candidate will possess a strong ability to cultivate trusted partnerships with technical staff and executives, ensuring a tailored approach to customer support.

8x8 is a publicly traded company located in north San Jose. As a crucial member of the senior management team, the Director of Corporate Communications will report directly to the Chief Marketing Officer (CMO). This role will be instrumental in developing and implementing a comprehensive communication strategy aimed at promoting, enhancing, and safeguarding 8x8’s brand reputation.The Director will oversee a diverse array of communication initiatives aligned with the company's strategic direction and leadership positioning.Key Responsibilities:Design and execute an integrated strategic communications plan to elevate the company’s brand identity and increase awareness of its solutions.Lead all global public relations efforts, manage analyst relationships, and direct thought leadership, social media, and employee communications programs.Collaborate in shaping the corporate messaging.Establish trust and become the go-to communications leader for the company’s senior executives, including the CEO, CTO, and Head of Products.Identify organizational challenges and emerging issues, working closely with the leadership team to leverage internal and external communication opportunities.Manage relationships and strategies with industry and business media.Formulate a thought leadership strategy by collaborating with and managing relationships with industry analysts.Develop a consistent internal communication cadence to engage employees and align them with the company’s direction and progress.Generate impactful social media communications across platforms such as company blogs, Facebook, LinkedIn, YouTube, and Twitter.Curate and manage profiles of key business leaders while supporting C-level presentations.Lead a team of internal staff and external agencies.Act as the spokesperson for the company in media interactions.Manage crisis situations and serve as the company’s representative.Build and sustain relationships with key reporters.Draft speeches, talking points, press releases, and various communication materials.Work in tandem with the Director of Investor Relations on quarterly announcements and financial communications.

At WelbeHealth, we are dedicated to providing life-extending healthcare to our most vulnerable senior population. Our innovative PACE model of care enables us to function as both the health plan and provider, ensuring that participants can live safely in their homes instead of transitioning to skilled nursing facilities.The Community Outreach Specialist is an essential member of our Marketing, Outreach, & Enrollment (MOE) team. In this role, you will spearhead enrollment success by fostering relationships within the community, generating high-quality referrals, and guiding prospective participants into our PACE program.What makes the Outreach Specialist role unique at WelbeHealth:No hard sales tactics - Your focus is on connecting vulnerable seniors to transformative care, not pushing products.Mission-driven work - You will help participants receive the support they need to remain in their homes and communities.Relationship-focused approach - Build authentic, lasting connections with seniors, caregivers, and community partners rather than pursuing one-time sales.Community-first engagement - Participate in events and collaborate with local organizations, engaging face-to-face instead of relying solely on cold calls.We value our team members and offer the following benefits:Comprehensive medical insurance (Medical, Dental, Vision)Work/life balance - 17 days of personal time off (PTO), 12 observed holidays annually, and 6 sick days401K with company matchCompetitive compensation package including base salary and bonusesAnd more!Daily responsibilities include:Coordinating and initiating outreach efforts and engagement activities within the community.Identifying collaboration opportunities with community organizations to generate qualified leads for potential enrollments.Establishing and maintaining relationships with community leaders and partners such as senior centers, assisted living facilities, food banks, churches, and other community-based organizations.Developing and implementing monthly marketing strategies to consistently meet enrollment goals in collaboration with the MOE Director.Educating community referral sources about WelbeHealth's services.

Archer Aviation, based in San Jose, California, is pioneering the future of air travel with our all-electric vertical takeoff and landing aircraft. Our mission is to revolutionize sustainable air mobility, crafting aircraft that can transport four passengers with minimal noise and environmental impact.At Archer, we set ambitious goals and tackle complex challenges. We believe that a diverse workforce enhances our intelligence, drives deeper insights, and ultimately propels our collective success. We are committed to fostering an inclusive environment that values every individual's contribution and celebrates our unique differences.We are seeking a Senior Marketing Communications Manager to elevate Archer’s external communications across corporate, product, and executive levels. This pivotal role will collaborate closely with our executive and marketing teams to manage media relations, develop compelling written content (including press releases, blogs, talking points, and interview preparations), and provide essential logistical support.The ideal candidate will thrive in high-pressure situations, adeptly navigating limited information with precision. You will be at the forefront of evolving PR and communications strategies, identifying innovative partnerships across emerging media platforms, podcasts, newsletters, and beyond.This position is based at Archer’s headquarters in San Jose, CA, with frequent national and international travel expected.Responsibilities:Collaborate with Marketing Directors to execute impactful PR strategies across various communication channels.Support external communications for both product and corporate initiatives.Create written materials (press releases, blogs, talking points, briefing documents, etc.) to bolster our external communication efforts.Develop and pitch narratives that reinforce Archer’s position as a leader in eVTOL, aerospace innovation, and manufacturing.Maintain and enhance Archer’s media list, continually sourcing new targets and contacts across traditional media, podcasts, newsletters, and other platforms.Work with content and design teams to produce creative assets that support communication initiatives.Foster strong relationships with product, legal, and finance teams to ensure accurate communications.Assist in planning communications for significant company milestones, including aircraft achievements, funding announcements, events, and regulatory updates.

Hope Services is seeking a Program Manager to help empower communities in San Jose, CA. This position supports individuals with developmental disabilities and mental health needs, working alongside a team dedicated to real, positive change in Silicon Valley. Our Commitment Diversity, equity, inclusion, and belonging shape every aspect of hiring and daily work at Hope Services. Staff selection reflects these values and the organization’s broader goals. Recognition Mercury News Best in Silicon Valley (2025) ASPIRE to Excellence CARF Accreditation Great Nonprofits Top-Rated Nonprofit (2024) Four-star rating from Charity Navigator Candid Gold Seal of Transparency (2024) Compensation Salary range: $5,980.00 - $8,755.00 per month, based on experience and qualifications.

Job Title: Senior Marketing Communications Specialist (Contract)Office Location: San Jose, CAJob Type: Full-Time, Contract (18-Months)Work Model: On-siteAbout SK hynix AmericaSK hynix America is a leader in semiconductor innovation, developing cutting-edge memory solutions that power devices from smartphones to data centers. As a global force in DRAM and NAND flash technologies, we are driving advancements in mobile technology, cloud computing, and pioneering new technologies. Our advanced memory solutions are vital to the functionality and performance of today's most sophisticated electronic devices and IT infrastructures, enhancing user experiences across the digital landscape.Join us in our mission to shape the future of technology! At SK hynix America, you'll collaborate with a team dedicated to pioneering innovative memory solutions, all while upholding our commitment to sustainability. We are not merely adapting to technological change; we are leading it, with substantial investments in artificial intelligence, machine learning, and eco-friendly operational practices. Become part of our journey to create the next generation of memory solutions that will define the future of computing.

About Hope Services Hope Services is a leading provider of support for individuals with developmental disabilities and mental health needs in Silicon Valley. The organization is committed to diversity, equity, inclusion, and fostering a sense of belonging at every level. Hope Services has earned recognition for its impact, including: 2025 Winner of Mercury News Best in Silicon Valley ASPIRE to Excellence CARF accreditation 2024 Great Nonprofits Top-Rated Nonprofit Four-star rating from Charity Navigator 2024 Candid Gold Seal of Transparency Role Overview: Job Coach, Community Employment Services Hope Services seeks Job Coaches for its Community Employment Services program in San Jose, CA. This role supports individuals in community job placements, helping clients identify and overcome personal and social barriers to employment. Job Coaches work directly with clients and employers to set training goals, provide on-site support, and help ensure long-term job success. Services must reflect the mission and values of Hope Services. Key Responsibilities Support clients in employment placements through evaluation, training, goal setting, and follow-up to promote job retention. Act as a liaison with employers, providing training and support, and consulting on employment-related issues to encourage lasting success. Monitor program effectiveness to maintain high-quality service delivery. Compensation Pay Rate: $21.25 per hour Benefits Medical, dental, and vision insurance 401(k) retirement plan Life insurance Tuition reimbursement Comprehensive scholarship program Generous paid vacation and sick leave accrual plans

Join our mission to provide transformative, community-centered healthcare for our most vulnerable seniors. As a Primary Care Physician and Pod Leader, you will become an integral part of our interdisciplinary team dedicated to fostering lasting relationships with patients. Unlike traditional healthcare settings, you will have the opportunity to focus on fewer patients, allowing you to witness the profound impact of your care on a daily basis. Our value-driven PACE program empowers Primary Care Physicians to deliver comprehensive, holistic healthcare, allowing you to prioritize what truly matters: the well-being of your patients. At WelbeHealth, we value our providers and offer an attractive benefits package, including: Competitive compensation ranging from $315,900 to $386,600 with potential quarterly bonuses Generous time off policies, including weekends off, 17 days of PTO, 6 sick days, and 12 paid holidays Relocation assistance to help you transition smoothly CME reimbursement along with malpractice and tail coverage Opportunities for career advancement, including pathways to become a medical director 401K savings plan with company matching Comprehensive medical insurance coverage, including Medical, Dental, and Vision options Regular working hours from 8am to 5pm, Monday through Friday, with home visits Rotating on-call schedule with minimal night or weekend duties, available by phone only Key Responsibilities: Conduct thorough in-person assessments and collaborate with the interdisciplinary team (IDT) to create tailored care plans for each participant Manage discharge processes for acute, short-term, and long-term care placements No hospital rounds—focus exclusively on comprehensive outpatient care, averaging just 8 patient visits per day Qualifications: Completion of an accredited residency program recognized by the Accreditation Council for Graduate Medical Education (ACGME) Master's degree or Doctorate in a relevant field Board certification is preferred Active physician license in the state of California without restrictions State CDS certification and DEA registration required CPR and First Aid certification must be obtained within 180 days of hire; preferred if obtained prior to hiring We are looking for Primary Care Physicians specializing in Internal Medicine, Family Medicine, Emergency Medicine, or Geriatrics. Join us in making a meaningful difference in the lives of our community's seniors.

Archer Aviation is a pioneering aerospace company located in San Jose, California, focused on developing an all-electric vertical takeoff and landing (eVTOL) aircraft. Our mission centers around promoting sustainable air mobility, and we are committed to designing, manufacturing, and operating an innovative eVTOL aircraft that transports up to four passengers with minimal noise impact.At Archer, we aim high and tackle complex challenges. We believe that a diverse workforce enhances our decision-making, leads to better insights, and ultimately drives collective success. Our commitment to fostering an equitable and inclusive workplace culture celebrates our differences and supports every member of our team.In the role of Executive IT Support Specialist, you will serve as the primary technical resource for Archer's executive team. Your responsibilities will include providing prompt, high-touch IT support, ensuring our executives have uninterrupted access to the technology necessary for effective leadership. This position demands a blend of advanced technical problem-solving skills, discretion, and a strong service-oriented approach.

Role overview Veeam Software seeks a Senior Corporate Communications Manager to guide communications efforts from its San Jose, CA office. This hybrid role centers on shaping and delivering messages that build the company’s reputation and foster strong relationships with key stakeholders. What you will do Create and implement communication strategies using a range of channels Lead projects that promote and protect Veeam’s corporate image Collaborate with cross-functional teams to ensure consistent and effective messaging Location This position is based in San Jose, California, with a hybrid work arrangement. Some in-person attendance is expected, though remote work from within the United States is also possible.

Become a Part of Our Dynamic Team!At DSI Systems, we leverage over four decades of experience in sales enablement and tailored business solutions, creating significant value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to excel in sales and customer service. Our vibrant and fulfilling work environment offers ample opportunities for personal and professional growth, allowing you to leave a lasting impact.Position OverviewThe Retail Support Specialist (RSS) provides direct, front-line assistance to AT&T customers in bustling national retail settings. In this role, you will interact with customers and retail partners to address account, billing, device, and service inquiries, often in fast-paced and high-volume situations. To thrive in this role, strong communication abilities, emotional resilience, a comfort with technology, and the capacity to maintain composure, accuracy, and professionalism in a dynamic retail environment are essential.Key Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented assistance to AT&T customers within national retail locations.Address inquiries related to billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network complications, and feature functionalities.Perform effectively in high-volume retail settings while maintaining focus, professionalism, and service excellence during peak traffic and escalated scenarios. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party labor associates.Act as the primary AT&T representative for these partners, leading in-store support for escalated retail concerns.Engage proactively with store leadership to address customer issues, enhancing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule Expectations:This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, depending on business needs.Comfort in busy, customer-facing settings with frequent interaction and problem-solving demands.Operational ExcellenceNavigate multiple systems concurrently while assisting customers in real-time.Accurately document all interactions.Adhere to company policies, compliance requirements, and privacy standards.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and sustain approved planograms for mobile devices and signage.

We are seeking a highly skilled Senior IT Desktop Support Specialist to join our dynamic team at archer56. In this pivotal role, you will be responsible for providing exceptional technical support to our end-users, ensuring a seamless and efficient IT experience. You will troubleshoot hardware and software issues, manage desktop configurations, and implement IT solutions that enhance productivity.The ideal candidate will possess strong analytical skills, a customer-focused mindset, and the ability to work independently and collaboratively within our team. Join us in making a difference through technology!

Join Our Dynamic Team!At DSI Systems, we boast over 40 years of expertise in sales enablement and tailored business solutions, delivering exceptional value that translates into results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and fulfilling work environment presents an outstanding opportunity for personal growth and the chance to make a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers in bustling national retail locations. In this position, you will interact directly with customers and retail partners to address account, billing, device, and service inquiries, often within fast-paced, high-traffic settings. Achieving success in this role demands exceptional communication abilities, emotional resilience, technological proficiency, and the capacity to maintain composure, accuracy, and professionalism while navigating the dynamic retail landscape.Core Responsibilities:Customer SupportDeliver professional, friendly, and solution-oriented assistance to AT&T customers in national retail venues.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service concerns.Troubleshoot wireless devices, network challenges, and feature functionalities.Effectively manage high-volume retail interactions, ensuring focus, professionalism, and service excellence during peak periods and escalated situations.Retail Partner SupportAct as the AT&T subject-matter expert for retail staff and third-party labor partners.Serve as the primary AT&T representative for these partners, facilitating in-store support for retail escalations.Proactively engage with store leadership to resolve customer issues, enhancing partnership alignment and guaranteeing a top-tier customer experience.Work Environment & Schedule ExpectationsThis role is conducted in a retail setting, necessitating standing, walking, and active engagement on the sales floor for up to 8 hours each day.Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.Comfortable in lively, customer-contact environments with frequent interaction and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly document all interactions with accuracy.Comply with company policies, regulatory requirements, and privacy standards.Meet or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Execute and sustain approved planograms for mobile devices and signage.

Job Title: Customer Support SpecialistLocation: San Jose, CA 95113Duration: 12+ MonthsHourly Pay: $17.13/HR (W2)Join our team as a Customer Support Specialist, where you will provide essential support to Android app developers navigating the Play Store. Your expertise will help troubleshoot code-level challenges while assisting developers through email and chat to resolve issues related to app publishing and maintenance. You will work closely with the Support Operations team and key client stakeholders to ensure developers receive timely assistance. We seek individuals who are dedicated to customer satisfaction and passionate about facilitating smooth app publishing experiences.Key Responsibilities:Troubleshoot app-level API implementations and associated issues.Deliver email and real-time chat support to Play Developers.Collaborate with cross-functional teams to resolve issues promptly.Contribute to the creation and upkeep of online documentation for Play.Identify areas for improvement and participate in projects to enhance support tools and processes.Qualifications:High School Diploma or GED required.Minimum of 1 year of experience in a customer service role, providing support via phone, email, or live chat.At least 1 year of experience in programming or API-level technical support.Demonstrated ability to quickly and efficiently troubleshoot technical issues.Effective communication skills to explain technical concepts clearly.Strong time management skills and ability to prioritize tasks effectively.Familiarity with the app industry is preferred.Interest or experience in mobile application development is a plus.Attention to detail and a strong sense of responsibility.Understanding of customer support best practices and success metrics.

Join 8x8, Inc., a leader in cloud communications, as a Technical Support Representative. We are looking for talented and experienced individuals to provide exceptional support to our business clients utilizing our award-winning hosted PBX, VoIP, Contact Center, SIP, and Hosting services. Your expertise in computer networking and telecommunications, along with your advanced problem-solving skills and ability to forge strong customer relationships, will be pivotal in helping 8x8 broaden its market presence in hosted unified communications.Your primary responsibility will be to troubleshoot and resolve customer issues through various channels including telephone, email, and chat. This includes assisting with installation, configuration, quality of service, billing, and application usage inquiries. Strong interpersonal skills and a deep understanding of networking are essential for this role. Additionally, you will document all interactions in our CRM system and escalate complex issues or product bugs as necessary. The ideal candidate will possess significant experience in troubleshooting and resolving complex technical challenges in telecommunications and enterprise networking environments.ResponsibilitiesEffectively resolve technical issues related to 8x8’s hosted communications products via phone, email, and chat.Ensure assigned customers' technical and account management needs are met.Consistently meet or exceed customer satisfaction and productivity standards.