companyNCS Pte Ltd logo

Desktop Engineer

NCS Pte LtdSingapore
On-site Contract

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Entry Level

Qualifications

Minimum qualifications include a Higher Nitec or Diploma in Computer or Electronic Engineering, or a related discipline. At least 1 year of relevant experience in Technology Administration is preferred. Basic networking knowledge is advantageous. Proficiency in Microsoft Office is required. Technological proficiency will be considered an asset. We seek independent, resourceful, and result-oriented candidates with a positive 'can-do' attitude.

About the job

As a Desktop Engineer at NCS, you will serve as the primary contact for providing desktop support to our valued customers. Your role will involve delivering swift and efficient assistance across a variety of IT issues and ensuring compliance with software, licensing, and operational standards.

  • Deliver exceptional End User Support by managing client interactions effectively.
  • Troubleshoot and resolve client platform-related issues efficiently.
  • Respond promptly to incidents, investigate, and offer both temporary and permanent resolutions, while keeping all relevant parties informed with timely updates.
  • Process service requests associated with client platforms.
  • Monitor agreed service levels, document and maintain system configurations, and provide regular reports to stakeholders.
  • Participate in client platform implementation and upgrade projects.
  • Follow up with vendors regarding hardware replacements.
  • Manage asset records and perform asset management tasks.
  • Oversee user account management, including password creation, resets, and deletions.
  • Administer local servers to support software distribution and patch management services.
  • Ensure client platform projects meet deliverable service level requirements and propose action plans as needed.
  • Establish facility management best practices for consistency across project teams.
  • Submit regular progress reports to stakeholders.

About NCS Pte Ltd

NCS is a premier technology services company operating across the Asia Pacific, with a presence in over 20 cities. We specialize in consulting, digital services, and technology solutions, leveraging the power of technology to foster meaningful change and create enduring value for our communities, partners, and employees. Our diverse team of 13,000 professionals has successfully delivered large-scale, mission-critical projects for governments and enterprises throughout Singapore and the APAC region.

Similar jobs

Tailoring 0 resumes…

We'll move completed jobs to Ready to Apply automatically.