Deskside Support Technician

Chime is building an IT Support & Operations team focused on delivering a strong employee experience while maintaining security and scalability. The IT group partners closely with teams across the company to help colleagues stay productive, collaborate, and support Chime’s ongoing growth. Role overview The IT Support Technician (L2) plays a hands-on role within the IT Support team. This position involves direct technical support for both local and remote staff, working to resolve issues and keep operations running smoothly. What you will do Take ownership of technical support requests and drive them to resolution promptly Manage tickets of moderate complexity for employees onsite and working remotely Follow established processes to maintain consistent standards Deliver reliable, high-quality support with thorough attention to detail What matters here Strong attention to detail and pride in producing quality work Accountability for results and consistent follow-through Ability to balance efficiency with careful, complete solutions Location This role is based in New York, NY, USA.

Join our team as a Desktop Support Technician in Elmsford, NY! This role involves providing exceptional technical support for Dell Desktop and Laptop devices, focusing on break/fix solutions. Candidates will be responsible for troubleshooting hardware issues at various locations, with a requirement for reliable transportation. Successful candidates will pass a drug and background screening and complete necessary product training.Key Responsibilities:• Address break/fix calls for PC hardware• Manage physical demands of the job, including carrying equipment (15-30 lbs)• Provide timely and effective communication with clients and stakeholders• Maintain a professional appearance and demeanor

Role Overview CoreBTS is hiring a Technical Support Technician in Manorville, NY. This position focuses on helping clients resolve technical problems and maintain smooth operations. What You Will Do Troubleshoot hardware and software issues for clients Assist with the installation of systems and applications Communicate clearly with customers to understand and resolve their concerns Work to ensure customer satisfaction with each interaction

Position Overview:We are seeking a dedicated and skilled Desktop Support Technician to join our tech-savvy team in Elmsford, NY. In this role, you will be responsible for diagnosing and resolving hardware issues for laptops and desktop computers across various locations.Key Responsibilities:Respond to break/fix calls for PC hardware in multiple locations.Effectively troubleshoot and repair DELL Desktop PCs.Ensure customer satisfaction through timely and efficient support.Requirements:Must possess A+ certification.Experience with laptop and desktop break/fix services.Reliable transportation is essential for travel between job sites.Ability to pass drug and background screenings.Completion of required product training is mandatory.

We are seeking a dedicated and knowledgeable Deskside Support Technician to join our dynamic team in New York. As a crucial member of our IT support staff, you will be responsible for providing high-quality technical support directly to end-users, ensuring they have the tools and resources necessary to perform their jobs effectively. Your expertise will directly contribute to improving employee productivity and satisfaction.

The Audio/Visual Systems Support Technician is responsible for delivering comprehensive technical support to the campus community. Serving as the primary point of contact for audio/visual requirements during campus events, this role is crucial in facilitating effective teaching and learning through the installation and maintenance of various technologies in classrooms, meeting rooms, and large group spaces. Reporting directly to the Manager of User Services, the technician will engage with faculty, staff, and students to provide direct assistance with a wide range of office and educational technologies. This position demands a strong commitment to exceptional customer service, adaptability, and self-direction, alongside excellent communication skills to thrive as a collaborative member of the IT team.

Dataiku is the leading platform for AI success, providing an enterprise orchestration layer that facilitates the building, deployment, and governance of AI solutions. Our platform enables teams to design and operate analytics, machine learning models, and AI agents within a single environment, ensuring the transparency, collaboration, and control necessary for enterprise-level success. By integrating with data platforms, cloud infrastructures, and AI services, Dataiku empowers organizations to harness AI across diverse vendor ecosystems with centralized governance.As a trusted partner to some of the world’s foremost companies, Dataiku helps operationalize AI, transforming it into a genuine performance engine that delivers measurable business value. For more insights, check out our blog, follow us on LinkedIn, X, or watch our content on YouTube.Dataiku is looking for a full-time IT Support Technician to join our dynamic Information & Technology Team. This role will be based in our New York City office, where you will directly report to the IT Support Manager for the Americas.We seek a motivated individual with a strong technical foundation, a pragmatic approach, and a positive mindset. The success of Dataiku employees globally hinges on our IT Operations, which oversee the systems, networks, and services essential to their productivity.Our current IT environment is modern, agile, and cloud-focused, featuring tools such as Google Workspace, Slack, Miro, Asana, Airtable, Freshservice, and Zoom, among others. With a hardware distribution of 90% Mac and 10% Windows, experience with both systems is preferred. The IT Support Team is dedicated to delivering exceptional support to our employees, whether they work in our offices or remotely.As Dataiku continues to expand, you will play a key role in our IT Support Team, supporting our growth trajectory. This position is highly hands-on and onsite, perfect for someone who thrives in a fast-paced environment and enjoys being at the forefront of IT support.

Join our dynamic team as a Deskside Support/Desktop Technician, where you will play a pivotal role in ensuring the smooth operation of our desktop systems and providing top-notch technical support to our users. Your expertise will help maintain high levels of user satisfaction through effective troubleshooting and problem resolution.

Join NRI North America, a leading professional services organization, as an IT Support Technician in Hauppauge, NY. We are dedicated to delivering exceptional IT services to our K-12 clients, including students, staff, and school district administrators. This full-time position requires a passionate individual who can effectively handle IT support activities across multiple locations in Suffolk County.Key Responsibilities· Tailor job responsibilities to meet client-specific needs.· Address help desk tickets promptly, providing courteous support for hardware and software challenges.· Diagnose and resolve technical issues related to computers, printers, network connectivity, and other IT equipment.· Set up, configure, and maintain computers, peripherals, and software applications for both new and existing users.· Conduct regular maintenance and updates on systems and software to ensure optimal performance and security.· Maintain accurate records of support requests, solutions provided, and inventory of IT assets. Update knowledge base articles for recurring issues.· Assist in monitoring and managing network infrastructure, including routers, switches, and access points.· Provide training and support for users on new software and technologies to enhance their technical skills.· Collaborate closely with fellow IT team members on various projects, upgrades, and system enhancements. QualificationsRequired· Associate's degree in Information Technology, Computer Science, or a related field.· 1-3 years of relevant experience in IT support or a comparable role.· Strong understanding of computer systems, mobile devices, and various technology products.· Proficiency in troubleshooting hardware and software issues in both Windows and macOS environments.· Familiarity with networking concepts such as TCP/IP, DHCP, and DNS is advantageous.· Exceptional communication and customer service skills.

Join NRI North America as an IT Support Technician, where you will be an essential part of our professional services team, providing on-site technical support across various school districts in Nassau County. This full-time position requires dedication and flexibility as you will be traveling between different locations five days a week, ensuring that our clients receive the highest level of service and support.

Eurofins is hiring a Laboratory Support Technician based in Rensselaer. This position helps maintain smooth and safe daily operations within the laboratory. Role overview The Laboratory Support Technician supports essential lab activities. Tasks may include preparing supplies, assisting with equipment upkeep, and helping maintain a clean and orderly workspace. Attention to detail and a focus on safety are important in this role. What you will do Assist with daily laboratory tasks to support ongoing operations Help maintain a safe and organized lab environment Provide general support to laboratory staff as needed

Role Overview Eurofins Scientific is hiring a Process Sciences Lab Support Technician in Rensselaer. This role helps keep laboratory operations running smoothly and upholds high quality standards across scientific projects. What You Will Do Assist with daily laboratory processes and workflows Maintain and monitor laboratory equipment Support the team in keeping the lab organized and efficient

Join the Family Justice Center as a Desktop Support Technician, where you will play a crucial role in providing technical assistance and support to our staff. Your responsibilities will include troubleshooting hardware and software issues, performing installations, and ensuring that all desktop systems are running smoothly. This position is ideal for someone who is passionate about technology and committed to improving the efficiency of our operations.

Join Betterment as an IT Support Technician, where you will play a crucial role in maintaining our technology infrastructure and ensuring a seamless experience for our team. As a vital part of our IT department, you'll provide support to employees by troubleshooting hardware and software issues, managing IT resources, and assisting in implementing new technologies.

The Role:At AlphaSights, we thrive on delivering uninterrupted service and a seamless IT experience, which are fundamental to our operational success. We are looking for a motivated and enthusiastic IT Technician to become a vital member of our IT team. This is an excellent opportunity for an entry-level candidate with a passion for technology to launch a rewarding career.From your first day, you'll play an integral role within our team, honing your time management skills, tackling challenges with a proactive, service-oriented approach, and truly taking ownership of our IT infrastructure. The primary focus of this position is providing first-line support to end-users across various devices, applications, access, and connectivity issues. Additionally, you will support office infrastructure, including audiovisual systems, asset management, office relocations, and the rollout of new technologies.Join a rapidly growing, dynamic team with clear pathways for advancement. We offer hands-on training, state-of-the-art tools, and structured development to help you quickly build your skills and expertise.This is a full-time role requiring in-office presence to directly support your colleagues.

Join our dynamic team at StemXpert1 as a Media Workflow Support Technician. In this pivotal role, you will be responsible for ensuring seamless media workflows and providing technical support to our production teams. You will work closely with various departments to diagnose and resolve workflow issues, enhancing the efficiency of our media processes.The ideal candidate will have a passion for media technology, a keen eye for detail, and strong problem-solving skills. If you thrive in a fast-paced environment and are eager to contribute to innovative media solutions, we want to hear from you!

Join our dynamic team at bctechpro as a Computer Field Technician, where you will play a crucial role in delivering exceptional technical support and solutions. You will be responsible for troubleshooting, repairing, and maintaining computer systems and networks in the field, providing unparalleled service to our clients.If you are passionate about technology, have strong problem-solving skills, and enjoy working in a hands-on environment, we want to hear from you!

Litigation Support TechnicianEmployment Type: Full Time, Mid LevelDepartment: Information TechnologyJoin Contact Government Services (CGS) as a Litigation Support Technician at the United States Attorney's Office and become a vital part of our mission to enhance government operations. In this pivotal role, you will leverage your technical and analytical skills to provide essential litigation support services, ensuring that our legal teams are equipped with the best technological tools available.At CGS, we are committed to fostering a collaborative environment where innovative minds can thrive. We seek individuals who are eager to contribute to government innovation and are passionate about utilizing cutting-edge technology to address complex challenges. Our team is characterized by motivation, creativity, and a strong sense of purpose, and we support our employees’ professional growth through a variety of learning opportunities.Key Responsibilities:- Coordinate litigation support services tailored to customer needs, encompassing trial preparation and presentation, either independently or in collaboration with the designated Litigation Support Coordinator.- Administer litigation support systems, ensuring quality assurance, configuration, installation, implementation, and maintenance of resources used for data transmission in various formats.- Guarantee the availability, functionality, integrity, and efficiency of systems.- Install and update litigation support hardware and software as required.- Troubleshoot and resolve hardware/software interface and interoperability issues.- Manage and maintain the inventory of litigation support equipment.- Uphold system security protocols to protect the confidentiality, integrity, and availability of systems and data.- Develop and implement policies to enhance reliability and prevent unauthorized access to systems.

Join our dynamic team at Artech Information Systems LLC as a Desk Side Support Technician! In this role, you will be the front-line support for our clients, providing exceptional customer service and technical assistance to ensure smooth operations. Your expertise will be instrumental in troubleshooting hardware and software issues, setting up workstations, and maintaining user accounts. This is a fantastic opportunity for those looking to develop their technical skills in a collaborative environment.