Deskside Support Technician

Join our dynamic team at Teltonika Networks as a Pre-Sales Technical Support Engineer based in Dallas, Texas. In this pivotal role, you will act as a vital technical advisor throughout the sales process, collaborating closely with both our internal teams and prospective clients to create, present, and validate customized connectivity solutions.Your expertise will bridge the gap between customer needs and Teltonika Networks’ technical offerings, fostering successful solution adoption and ensuring exceptional customer satisfaction.Our Networking Solutions Business Unit specializes in the development and manufacturing of industrial and enterprise connectivity equipment, encompassing routers, switches, gateways, and modems. Our solutions empower critical applications in the Industry 4.0, Smart City, and Green Energy sectors.This role is perfect for a technically adept professional who thrives on merging engineering knowledge with customer interaction in a rapidly expanding global IoT environment.Key Responsibilities:Serve as a technical pre-sales advisor, assisting the sales team with customer interactions, solution design, and deal qualification.Engage in client-facing activities for about 50% of your time, including meetings, presentations, demonstrations, and workshops.Willingness to travel up to 50% to client sites, partner venues, and industry-related events.Consult with clients and internal stakeholders on device and solution-related technical subjects.Design and propose comprehensive IoT and networking solutions tailored to customer specifications.Deliver technical presentations, product demonstrations, and proof-of-concept (PoC) deployments.Assist in the integration of Teltonika Networks products within customer environments by providing hands-on support.Collaborate with sales, product management, and R&D teams to ensure solutions meet market demands.Identify customer challenges and proactively suggest optimized technical solutions.Prepare and maintain technical documentation, proposals, and solution architectures.Conduct training sessions and workshops for clients, partners, and internal teams.Troubleshoot and resolve technical challenges during pre-sales and pilot phases.Act as a liaison between customers and Teltonika Networks R&D for complex technical requirements.Work directly with Linux-based systems, industrial protocols, networking technologies, and third-party integrations.

Join our dynamic team at Arista Networks as a Network Systems Engineer in the Pre-Sales department. In this role, you will be pivotal in driving the technical aspects of our sales processes, collaborating closely with sales teams to provide tailored solutions that meet customer needs. Your expertise will not only support our sales efforts but also enhance customer satisfaction and loyalty.

Join our dynamic team as a Technical Support Engineer at Procom Services in Dallas, where you will play a crucial role in delivering exceptional technical support to our clients. Your expertise will ensure that our systems run smoothly and our customers receive timely solutions to their technical challenges.

Join us in an exhilarating journey at the forefront of technology as we revolutionize the data storage landscape. Here at Pure Storage, you will leverage your innovative mindset to grow alongside the industry's brightest talent.If you are eager to embrace boundless opportunities and make a significant impact, we invite you to be part of our transformative team. WHAT YOU'LL DOGain an in-depth understanding of customer business drivers and decision-making factors.Link technology solutions, including the Pure Storage portfolio and ecosystem offerings, to tangible business outcomes for clients.Collaborate closely with account managers, specialists, and channel partners to create a unified customer experience and strategies that propel revenue growth and foster new business.Enthusiastically highlight the benefits of Pure Storage solutions.Refine sales strategies and take ownership of technical responsibilities.Impress customers and colleagues with your technical expertise in storage products, distributed storage architectures, file systems, and competitive offerings in DAS, NAS, and SAN.Manage evaluations, benchmarks, and system configurations effectively.Deliver engaging technical product and architecture presentations to secure technical wins with clients and prospects.Capture customer requirements and translate them into innovative solutions that accelerate business growth.Craft comprehensive responses to RFIs and RFPs.

Aurora Innovation seeks a Technical Support Manager specializing in Vehicle Reliability Engineering for its Dallas, Texas location. This leadership role guides the technical support team, aiming to uphold strong service standards for clients. Role overview The Technical Support Manager oversees daily operations within the technical support group. The focus centers on addressing client needs and applying engineering solutions to improve the reliability of vehicles in the field. Key responsibilities Lead and mentor the technical support team Work closely with clients to resolve technical issues Apply engineering practices to enhance vehicle reliability Location This position is based in Dallas, Texas.

Join ThermalWorks LLC as a Technical Support Specialist, where you'll collaborate closely with the Director of Service to be the frontline of our Technical Service organization. Your responsibilities will include providing first-response support, system validation, and accurately capturing high-quality data during significant events. Beyond core monitoring and escalation tasks, you will also cater to customer experience (CX) requirements, ensuring seamless operation across time zones. This execution-focused role operates within established boundaries to facilitate safe and timely decision-making by Technical Service leadership. We seek an individual who is agile, professional, and capable of handling confidential information while thriving in a dynamic environment.At ThermalWorks, we prioritize efficiency and aim for smooth operations. Our mission is to deliver integrated cooling solutions for data centers and commercial buildings that significantly lower energy demand, reduce water usage, and decrease cooling costs. Our innovative solutions lead the industry by outperforming traditional air- and water-cooled systems regardless of climate conditions.We value sustainability and innovation, which is why we are selective in our hiring process. Trust, communication, reliability, and self-motivation are essential attributes for our team members. We are on the lookout for creative thinkers and high performers who are eager to make a positive impact. We offer flexibility and limitless growth opportunities to those who can leverage their skills and talents to create value. As part of the Endeavour Energy, LLC family, you'll join a diverse, passionate group dedicated to making a difference for both people and the planet. Are you ready to embark on this journey with us?

This position is hybrid, requiring 3 days in our Plano office. As a Senior Technical Solutions Engineer at Databricks, you will play a crucial role in delivering technical support for challenges related to the Databricks Platform. You will guide customers through their Databricks journey, equipping them with the knowledge necessary to maximize value and achieve their strategic objectives using our products. From addressing foundational technical inquiries to navigating complex architectural challenges across the Big Data landscape, customers will rely on your expertise. You will report directly to the Senior Manager of Technical Solutions. Your Impact: Troubleshoot and resolve intricate customer issues associated with the Databricks platform. Offer best practice support for tailored solutions crafted by Databricks customers. Provide recommendations to enhance performance within customer-specific environments. Assist with challenges related to third-party integrations within the Databricks ecosystem. Collaborate with engineering and escalation teams to ensure customer issues and requests are addressed promptly. Contribute to the development and upkeep of company documentation and knowledge resources. Actively advocate for customer needs. Enhance your expertise in AWS/Azure and the Databricks platform through continuous learning and internal training programs. Participate in on-call rotations during weekends and weekdays.

Job Description:Are you passionate about technology and eager to embark on a fulfilling career in technical support? NoGigiddy is on the lookout for motivated and tech-savvy individuals to join our team as Technical Support Specialists. In this exciting entry-level role, you will be the primary point of contact for our users, delivering exceptional technical assistance and ensuring a positive user experience.Responsibilities:Timely and professional response to technical inquiries via chat, email, and phone.Diagnosing and troubleshooting both software and hardware issues effectively.Providing step-by-step guidance to help users resolve technical problems.Assisting users in navigating our platform and maximizing its features.Maintaining high customer satisfaction through effective communication and problem-solving skills.Collaborating with team members to enhance support processes and user experience.Documenting and escalating complex technical issues to the relevant departments when needed.Participating in training sessions to stay informed about product knowledge and best practices in technical support.

Resultant is seeking a Technical Support Specialist to join the MS_Service Delivery Team in Dallas, TX. This hybrid role combines onsite and remote work, serving as the first point of contact for clients facing technical challenges. Role overview This position focuses on supporting clients by addressing a variety of technical issues. The goal is to provide prompt and effective solutions, ensuring each client receives clear and helpful service. What you will do Respond to client inquiries and troubleshoot technical problems as they arise Deliver clear, helpful customer service during each interaction Collaborate with the IT team to resolve issues and improve support processes Help maintain strong client relationships by supporting high satisfaction levels Requirements Comfort working with clients from a range of backgrounds Strong problem-solving and communication skills Ability to collaborate with IT and service delivery teams This hybrid position requires regular presence in Dallas, TX, with both onsite and remote responsibilities.

Join Semperis, where our mission is to be a Force for Good, starting with creating an exceptional workplace. We believe that when our employees feel appreciated, supported, and empowered, they perform at their best. That's why we prioritize an employee experience centered around purpose, growth, and balance. Semperis has earned recognition as one of America's Fastest-Growing Cybersecurity Companies by Inc. 5000, a DUNS 100 Top Startup to Work For, and has received multiple Inc. Best Workplace awards.Position OverviewWe are seeking a skilled Technical Enablement Engineer to bolster our technical enablement initiatives. You will be responsible for the development and management of our hands-on lab ecosystem for Semperis products (including DSP, ADFR, DRET, Lightning, Ready1, and Migrator). In addition, you will coordinate internal technical enablement sessions for our global workforce, acting as a key individual contributor within our Global Technical Enablement team.You will collaborate closely with Product, Engineering, Technical Delivery, Pre-Sales, and Partner teams to translate product capabilities and real-world deployment patterns into high-fidelity, validated lab experiences that can be measured and governed at scale.Key ResponsibilitiesHands-On LabsOversee the processes for our hands-on lab environment within Technical Enablement for all Semperis products.Design scalable, repeatable multi-tenant lab topologies that replicate real-world enterprise identity environments and common customer deployment patterns.Lead the technical implementation and configuration of our lab delivery platform (e.g., Skillable or similar), including necessary integrations, templates, and automation to support complex scenarios and validation logic.Establish and uphold standards for network, identity, security, and data configurations within labs to ensure consistency and repeatability.Collaborate with Product and Engineering to keep labs aligned with new releases, features, and architectural changes across DSP, ADFR, DRET, Lightning, Ready1, and future offerings.Lab Content & Scenario DesignWork alongside subject matter experts to design scenario-based labs that reflect real-world use cases.

Join Oldcastle Building Envelope as a Technical Field Sales Representative in Dallas, TX. In this dynamic role, you will leverage your technical expertise and sales acumen to drive business growth and provide exceptional support to our clients. Your responsibilities will include engaging with clients, delivering tailored solutions, and collaborating with internal teams to ensure customer satisfaction. This is an exciting opportunity to be part of a leading company in the building materials industry.

Role Overview Veeam Software is hiring a Director of Sales Engineering for the US Central region, based in Dallas, TX. This leadership position oversees a team of sales engineers, guiding technical sales efforts and supporting customer needs across the region. What You Will Do Lead and mentor a group of sales engineers, setting priorities and fostering professional growth Develop and execute technical sales strategies for the US Central territory Work closely with customers to ensure they receive strong technical support throughout the sales cycle Collaborate with sales leadership to refine sales processes and improve customer satisfaction Location This role is based in Dallas, TX, USA.

Join Sika AG as a Technical Sales & Specification Manager in Dallas, where you will be at the forefront of driving sales and providing expert specifications for our innovative product lines. Your role will involve collaborating with architects, engineers, and contractors to ensure our solutions meet their technical needs, ultimately enhancing project outcomes.You will leverage your technical expertise and sales acumen to build relationships, deliver presentations, and provide exceptional customer service. This is an excellent opportunity for professionals looking to make a significant impact in the construction industry.

Join Anomali as a Technical Sales Enablement Lead in the thriving field of cybersecurity. This fully remote position offers a unique opportunity to leverage your technical expertise and sales acumen to empower our sales teams and enhance customer engagement. You will be responsible for developing and implementing training programs, creating sales enablement materials, and collaborating with cross-functional teams to drive success.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Technician. In this pivotal role, you will be responsible for providing exceptional technical support and ensuring the seamless operation of computer systems and networks for our clients. Your expertise will help resolve issues efficiently while enhancing user experience and satisfaction.

Accordion is seeking a Senior Production Support Engineer to help maintain and improve the reliability of production systems. This position is based in one of several major cities, including Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, or San Francisco. Role overview This role focuses on keeping production environments stable and high-performing. The Senior Production Support Engineer will handle complex technical issues, deliver solutions, and monitor system health to prevent disruptions. What you will do Troubleshoot and resolve technical problems affecting live systems Work with cross-functional teams to address incidents and drive improvements Optimize system performance and reliability through careful analysis and proactive measures Provide ongoing maintenance and support for production applications Collaboration and impact This position works closely with teams across Accordion to ensure clients receive dependable service. A proactive mindset and strong technical skills are key to continuously refining support processes and delivering consistent results.

We are seeking a dedicated and tech-savvy Deskside Support Specialist to join our team in Dallas. In this role, you will be responsible for providing exceptional technical support and assistance to our clients, ensuring their IT systems are running smoothly. You will troubleshoot hardware and software issues, assist with installations, and provide on-site support to enhance user experience.If you have a passion for technology and a desire to help others, we want to hear from you!

Join the KIPP Texas family as a Certified Pre-Kindergarten Teacher for the 2026-2027 academic year. In this role, you will foster a nurturing and engaging environment that supports young learners' growth and development. You will be responsible for implementing a high-quality curriculum tailored to meet the diverse needs of students, facilitating their academic and social-emotional learning.As a member of our dedicated team, you will collaborate with fellow educators and families to create a positive learning experience. KIPP Texas values creativity, innovation, and a commitment to excellence in education, and we are looking for passionate educators eager to make a difference in the lives of children.

Join our team as a Deskside Support Technician where you will play a crucial role in providing exceptional technical support to our clients. Your responsibilities will include troubleshooting hardware and software issues, assisting users with technical inquiries, and ensuring that all systems are running smoothly. We are looking for a tech-savvy individual who is passionate about technology and has great communication skills.