Deskside Support Technician

Blue Wireless stands at the forefront of providing cutting-edge Wireless Network Solutions to Global Enterprises. With an extensive reach across more than 80 countries, we are revolutionizing the connectivity landscape through innovative LTE/5G and Starlink technologies, designed for branches, remote sites, and vessels. Headquartered in Singapore, with operational hubs in Australia, Malaysia, the Netherlands, the United Kingdom, and the United States, Blue Wireless ensures seamless project rollouts, making them efficient and predictable. Our success is not solely attributed to technology; our dedicated team, known for their creativity, proactive approach, and unwavering commitment to customer satisfaction, drives our growth. We are continually seeking passionate individuals to join our team and contribute to our mission. Position: Network Support Engineer The role of Network Support Engineer is vital in delivering in-life support for Blue Wireless services, which is essential for our customers' success and overall satisfaction. As we expand our global customer base, we are looking to bolster our Global Customer Support (GSC) team in the USA. You will collaborate closely with our Global Head of Customer Support based in Malaysia and our Support Manager located in Arnhem. Your Responsibilities: Provide expert technical support, including installation, troubleshooting, deployment, and configuration of routers and other wireless network equipment. Develop and maintain thorough documentation related to the implemented network. Manage technical testing and offer virtual global support via various messaging platforms tailored to clients’ locations. Serve as the primary support contact for our global enterprise customers through voice calls, emails, and ticketing systems. Take ownership of incident resolution for all network support issues, adhering to our Service Level Agreements (SLAs) from initiation to completion. Troubleshoot network connectivity issues while effectively communicating solutions to enterprise customers via email. Deliver on-demand technical support remotely and participate in troubleshooting conference calls when necessary. Collaborate with fellow network support engineers across different time zones to resolve network malfunctions efficiently. If You: Possess a solid understanding of IP networking fundamentals and routing protocols. Have strong problem-solving skills related to basic network issues. Hold Cisco/Juniper certifications (preferred but not mandatory). Have knowledge of Peplink and HP Aruba switching technologies. Are familiar with WiFi products such as Extreme Networks.

Join our dynamic team as a Network Engineer at StemXpert1, where you will play a critical role in designing, implementing, and maintaining our network infrastructure. This position offers a unique opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals.Your expertise will help ensure our network operates efficiently and securely, supporting our mission to deliver exceptional services to our clients.

We are seeking a skilled Network Engineer to join our innovative team at Endeavour Group. In this role, you will be responsible for designing, implementing, and maintaining our network infrastructure. You will work closely with cross-functional teams to ensure seamless connectivity and reliability. This is an exciting opportunity for someone who is passionate about technology and looking to advance their career in a dynamic environment.

Join our dynamic team at Aretetechnologies Inc. as a Network Engineer. In this role, you will be responsible for designing, implementing, and managing our network infrastructure to ensure optimal performance and reliability. Your expertise will contribute to the seamless connectivity for our internal teams and clients.

Join our dynamic team at Aretetechnologiesinc as a Junior Juniper Network Engineer! In this role, you will work on designing, implementing, and maintaining network solutions using Juniper products. You will collaborate with experienced engineers to enhance your skills and contribute to exciting projects.

Are you passionate about network engineering and eager to work with cutting-edge technology? Join our team as a Junior Juniper Network Engineer! In this role, you will support our network infrastructure, troubleshoot issues, and contribute to innovative projects that enhance our systems. This is an exciting opportunity to grow your skills in a collaborative environment.

Join our innovative team at Areté Technologies, Inc. as a Network Engineer. In this dynamic role, you will be responsible for designing, implementing, and managing network infrastructures, ensuring optimal performance and security of our systems. Collaborate with cross-functional teams to develop solutions that meet our clients' needs and contribute to our mission of delivering cutting-edge technology solutions.

Join our dynamic team as a Network Engineer at StemXpert, where you will play a crucial role in designing, implementing, and managing our network infrastructure. We are looking for passionate individuals who thrive in a collaborative environment and are eager to tackle complex network challenges. Your expertise will help us optimize performance and ensure seamless connectivity across our systems.

Join Capital One as a Senior Distinguished Engineer in Network Security, where you'll be an individual contributor dedicated to fostering diverse thought and innovative solutions. In this role, you will be instrumental in shaping the network security agenda, including the growth of vision and capabilities across the enterprise network security platform.As a key member of the Network Protection Engineering organization, you will focus on secure access services, perimeter defense, and network defense initiatives. Your expertise will not only drive technology solutions but will also influence the overall trajectory of our engineering practices.Senior Distinguished Engineers are recognized as deep technical experts and thought leaders who accelerate the adoption of best engineering practices while staying abreast of industry innovations. You will be a visionary, tackling Capital One's most challenging issues to deliver impactful business solutions that enhance the lives of our customers and associates.As a role model and mentor, you will coach and strengthen the technical skills of our engineering community while also acting as an evangelist for the Distinguished Engineering community.

Join our dynamic team at 360IT Professionals as a Junior Network Engineer! In this role, you will leverage your expertise in PBX systems and mobile device management to support our growing network infrastructure. This is an exciting opportunity for tech-savvy individuals eager to expand their skills in a collaborative environment.

AvePoint delivers solutions for data security, governance, and resilience. Over 25,000 organizations worldwide rely on the AvePoint Confidence Platform to safeguard and manage data across Microsoft, Google, Salesforce, and other collaboration tools. The company works with a global network of managed service providers, resellers, and systems integrators, and its products are available in more than 100 cloud marketplaces. More details can be found at www.avepoint.com. Role overview The Cloud Support Engineer position centers on troubleshooting and maintaining cloud-based services for AvePoint’s clients. The role combines technical problem-solving with customer support, helping organizations adapt to changing digital needs. Work focuses on Microsoft technologies and cloud platforms, with an emphasis on ensuring customer success and supporting advanced technology. What you will do Cloud & AI-driven product support: Build expertise in AvePoint’s software suite, especially Microsoft technologies and cloud platforms such as Azure and Office 365. Diagnose and resolve software issues by analyzing data logs and working with development resources to address complex problems in the Microsoft Cloud. Customer interaction: Engage directly with enterprise clients to help them solve technical challenges within AvePoint’s software ecosystem. Collaborate with developers, product specialists, and customer success managers to advance troubleshooting and cloud support skills. Location This role is based in Richmond, VA, United States.

CoServe Global Solutions is seeking highly skilled and character-driven Site Supervisors to spearhead the deployment of Cisco 2900 routers in enterprise environments across the Northeast. In this critical role, you will manage the installation of Cisco 2900 routers and Aruba access points, ensuring seamless execution of deployment processes.Your responsibilities will include leading a team of two installers, liaising with the end client, coordinating logistics, and overseeing the entire deployment process. The work schedule typically involves 1-2 nights at each job site, transitioning to the next location thereafter.This position requires night shifts, as work will be conducted when the job sites are closed for business.While a CCNA certification is preferred, it is not mandatory. We are looking for proactive individuals who are results-oriented with a strong background in installation. Strong leadership and installation skills are essential!The project is expected to last for approximately one year, with the possibility of extension based on performance and project needs.Please apply as soon as possible, as we are urgently seeking candidates!

Cato Networks is looking for a Sales Engineer to partner with clients and sales teams in Baltimore, Richmond, and Washington, DC. This role combines technical knowledge with clear communication to help customers choose effective networking solutions. What you will do Collaborate with sales colleagues to deliver technical presentations tailored to client needs Answer customer questions and address concerns with confidence and clarity Apply technical expertise to recommend networking solutions that match each customer's requirements Locations Baltimore, Maryland Richmond, Virginia Washington, District of Columbia

Join Our Team as an Entry-Level EngineerAt Network Building Consulting, we are committed to revolutionizing the network development landscape. Our work spans from initial project planning to engineering and construction, empowering you to play a vital role in shaping connectivity across the country.Collaborating with major wireless carriers, tower companies, and utility providers, we provide comprehensive solutions that facilitate every stage of the network development lifecycle.

About Network Building + Consulting Network Building + Consulting supports clients from project planning through engineering and construction. Teams include skilled professionals who contribute to every stage of network development. The company partners with wireless carriers, tower operators, fiber providers, and utility companies throughout the United States. Projects cover all phases of network development, helping improve connectivity on a broad scale.

Join our team as a Deskside Support Specialist at Artech Information Systems LLC in Richmond, Virginia! We are seeking a motivated and tech-savvy individual who can deliver exceptional support to our clients. In this critical role, you will be responsible for troubleshooting hardware and software issues, providing on-site assistance, and ensuring a seamless technology experience for our users.

Join the Sustainability Wave with AMCS About Us:AMCS Group is a leading sustainability software provider headquartered in Ireland, with a strong presence across Europe, the USA, and Australasia. Our team of over 1,300 talented professionals spans 22 countries, dedicated to delivering innovative technology solutions that pave the way for a carbon-neutral future. Our Mission:We specialize in cutting-edge SaaS solutions that enhance efficiency and promote sustainability in resource-intensive sectors. With over 5,000 clients across 23 countries relying on our Performance Sustainability software, we are committed to providing practical solutions that drive profitability and environmental resilience worldwide.Our Culture:At AMCS, we offer more than just a job; we provide a career path with a forward-thinking company that values innovation and community impact. With our Irish roots, we maintain a 'start-up' mentality, fostering a culture of connection among our work, customers, colleagues, and the broader community. This environment encourages openness, collaboration, and creativity.We are currently seeking a motivated and skilled Application Support Engineer to join our rapidly expanding enterprise software team in Richmond, London. You will work on ECHO, our enterprise service management framework utilized by leading environmental service providers.Recently, Selected Interventions became part of AMCS, and we continue to enhance our market-leading ECHO™ Service Management Framework, previously known as the AMCS Platform for Municipalities. Our solutions support large multinational organizations throughout the UK and beyond.Located just moments from Richmond train, tube, and bus stations, our office is vibrant, friendly, and collaborative. We prioritize smart working, value work-life balance, and are passionate about leveraging technology to transform field service management.Key Responsibilities:Delivering 1st and 2nd line support for the ECHO application.Updating clients who have raised issues via our in-house ticketing system, phone, or email.Ensuring accurate categorization and resolution of all issues within our SLA.Escalating complex issues to 2nd and 3rd line support or other departments as needed.Troubleshooting and validating reported issues.

Join our dynamic team as a Deskside Support Technician, where you'll be the frontline in providing exceptional technical assistance and support to our valued clients. Your expertise will ensure that our users can effectively navigate technology and maintain productivity without interruption.In this role, you will troubleshoot hardware and software issues, assist with installations, and provide hands-on support to enhance user experience. Your problem-solving skills and technical knowledge will be crucial in implementing solutions swiftly and efficiently.

Epworth is seeking a Technology Support Specialist to help keep systems running reliably for clients in Richmond. This position focuses on troubleshooting and resolving a range of IT issues, supporting daily operations across the organization. Role overview This role centers on providing technical support and working through problems as they arise. The Technology Support Specialist will address user concerns, identify root causes, and help maintain the stability and efficiency of Epworth’s technology environment. What you will do Troubleshoot and resolve IT issues as they are reported Support users to ensure a smooth technology experience Contribute to the ongoing improvement of Epworth’s technical capabilities Location This position is based in Richmond.