Deskside Support Technician

Join the CPI Security Team as a Customer Support Advisor!CPI Security, a prominent name in the security and automation solutions sector, is seeking a dedicated Customer Support Advisor to become a vital part of our dynamic team at our headquarters in Charlotte, NC. Founded in 1991, CPI Security has grown from a small startup to one of the nation’s top 10 largest security providers, boasting over 750 employees and a commitment to protecting our community.Recognized with numerous awards including the SDM Dealer of the Year and Central Station of the Year, CPI Security is celebrated for its exceptional alarm response times and is consistently ranked among the best in the electronic security industry, making it one of the Top 25 Best Places to Work in North and South Carolina.Your Role: As a Customer Support Advisor, you will take charge of customer inquiries, providing expert assistance with account questions, security system troubleshooting, and ensuring our clients receive exceptional service. If you are a passionate customer service professional who thrives on problem-solving and is eager to contribute to a safer community, this position is perfect for you.

Join our dynamic team at Prosidian Consulting as a Customer Support Clerk, where you will play a crucial role in enhancing our customer experience. This position is designed for individuals who are passionate about providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring that every client interaction is positive and productive.

Join Alpha Insight Inc. as a Customer Support Specialist, where you will be the first point of contact for our valued customers. Your role will involve assisting customers through various channels, ensuring their inquiries are resolved efficiently and effectively. We are looking for a passionate individual who thrives in a dynamic environment and is dedicated to providing outstanding service.

Role overview imaFinancialGroup is hiring a Commercial Client Advisor to support small businesses. The position offers flexibility, with options to work from Charlotte, NC; Denver, CO; Overland Park, KS; Wichita, KS; or fully remote. What you will do Develop and maintain strong relationships with small business clients. Learn about each client’s unique needs and business goals. Deliver strategic financial advice tailored to the challenges small businesses face. Recommend solutions that help clients achieve their objectives in a competitive market. Who succeeds in this role This role fits people who care about helping small businesses grow and enjoy supporting their success.

*** Sponsorship is not available at this time. We are only considering candidates legally eligible to work in the United States.Join Global Support and Development as a C-Suite Executive Assistant! This full-time, in-person role is based at our headquarters in Charlotte, NC.Are you the operational powerhouse we need? If you have a knack for precision and thrive in a fast-paced environment, we want you as our C-Suite Executive Assistant. You will be an essential partner to our Chief Operations Officer and Chief Program Officer, providing critical support to our leadership team. If your motto is

Join Our Team as a Remote Customer Support Agent!Are you passionate about delivering outstanding customer service and skilled at resolving issues? Become a part of our dynamic team at nogigiddy, where you will serve as the primary contact for our diverse clientele from the comfort of your own home. Your professionalism and dedication will ensure that every customer interaction is handled with the utmost care and attention.Your Responsibilities:Efficiently resolve customer inquiries and concerns.Provide effective solutions to enhance customer satisfaction.Communicate clearly with clients to ensure understanding.Maintain a professional and courteous demeanor at all times.

Become a Vital Part of Our Team!At DSI Systems, with over 40 years in sales enablement and tailored business solutions, we pride ourselves on delivering exceptional value that translates into tangible results for our clients and partners. We are currently seeking enthusiastic individuals who are ready to leave a lasting impact in the realms of sales and customer service. Join us in an invigorating and fulfilling work environment that fosters your growth and allows you to make a noteworthy difference.Position OverviewThe Retail Support Specialist (RSS) provides direct, hands-on assistance to AT&T customers in bustling national retail settings. You will interact with customers and retail partners to address inquiries related to accounts, billing, devices, and services, often in a fast-paced environment. To excel in this role, you will need excellent communication skills, emotional resilience, technological proficiency, and the ability to maintain composure and professionalism under pressure. Key Responsibilities: Customer AssistanceDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address questions related to billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Operate effectively in high-traffic retail environments while maintaining service quality during peak times and escalated situations. Retail Partner SupportBecome the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for escalated retail situations.Engage proactively with store leadership to tackle customer issues, thereby enhancing partnership alignment and ensuring an exemplary customer experience.Work Environment & Scheduling Expectations This role is based in a retail environment, requiring standing, walking, and customer engagement for up to 8 hours daily.Must be available for flexible scheduling, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceNavigate multiple systems in real-time while assisting customers.Document all customer interactions thoroughly and accurately.Follow company policies, compliance mandates, and privacy regulations diligently.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and uphold approved planograms for mobile devices and signage.Maintain inventory accuracy and organization.

Role Overview Motorcycles of Charlotte, part of Sonic Automotive, is looking for a Service Advisor in Charlotte. This position serves as the main connection between customers and the service department. What You Will Do Listen to customer concerns and communicate their needs to the service team Deliver clear information about services and repairs Support customers throughout the service process Help ensure each customer leaves satisfied with their motorcycle service

Join our dynamic team at Alpha Insight Inc. as a Customer Service Assistant! In this role, you will be the first point of contact for our customers, providing exceptional support and guidance. Your friendly demeanor and problem-solving skills will help ensure customer satisfaction while contributing to our company's success.Key responsibilities include answering customer inquiries, resolving issues, and maintaining accurate records of customer interactions. We are looking for someone who is passionate about delivering high-quality service and who thrives in a fast-paced environment.

Join CPI Security, a frontrunner in security and automation solutions, as a Commercial Sales Advisor in Charlotte, North Carolina! As a key member of our team, you will design, present, and sell our award-winning security and automation solutions. You will engage in lead generation and prospecting using company-provided tools, all while contributing to our mission of enhancing safety in our community. This role offers an exceptional opportunity to earn a commission-driven income while delivering invaluable service to our clients. This position is more than just a sales role; it represents a pathway to a meaningful and purpose-oriented career with ample opportunities for growth, stability, and competitive compensation.Your Responsibilities:Articulate the value and capabilities of CPI Security’s products to prospective clients.Proactively generate customer connections alongside company-generated leads to meet and exceed sales goals.Cultivate and maintain exceptional relationships with clients to ensure their complete satisfaction.Manage a weekly appointment schedule with accounts in your designated area.Display merchandise and build product showcases to drive sales.Collaborate closely with the Sales Manager and team to achieve collective objectives.

Job OverviewAre you driven by a desire to positively impact the lives of seniors and individuals with disabilities? At BlueDot Cares, a rapidly expanding private duty home care company, we are searching for a Care Advisor to act as an inside closing partner for our field Senior Care Advisors.In this essential role, you will provide compassionate and individualized care that fosters independence, dignity, and well-being. You will guide families through the decision-making process, ensuring they receive consistent follow-up and support every step of the way. Owning the entire family journey—from the initial conversation to the signed services agreement—encompasses both referral and digital leads.This position is a high-impact, revenue-generating role, with approximately 30–35% of closes requiring in-home visits within the Charlotte metro area.ResponsibilitiesSales & Family GuidanceAct as the primary closing resource for referrals generated by our Charlotte field team.Manage the complete family conversation from initial contact to signed agreement.Empathetically guide families through crucial care decisions with clarity and urgency.Perform in-home assessments as necessary to secure closures.Lead & Pipeline ManagementOversee all inbound leads from Meta and Google (approximately 90 per month).Respond to new digital inquiries promptly within 5-10 minutes during business hours.Keep detailed notes and stage tracking in Zoho CRM.Handle a high-volume pipeline of over 100 active leads.Team Coordination & ReportingCollaborate closely with field advisors to ensure seamless transitions.Guarantee that no family falls through the cracks.Provide weekly reports on closures, pipeline health, and conversion rates.Join us in our mission to enhance lives through compassionate caregiving. This unique opportunity allows you to blend sales performance with meaningful, relationship-driven work, assisting families in navigating one of life’s most significant decisions while building a fulfilling and rewarding career.

Join Alphabe Insight Inc. as a Customer Service Assistant and be the first point of contact for our valued clients. In this dynamic role, you will assist customers with inquiries, resolve issues, and ensure a high level of customer satisfaction. Your excellent communication skills and positive attitude will help you create a welcoming environment for clients.

Join our dynamic team at Prosidian Consulting as a Senior Digital Communications Advisor. In this pivotal role, you will leverage your expertise to craft and implement effective digital communication strategies that resonate with our clients and stakeholders. Your creative flair and analytical skills will be instrumental in enhancing our digital presence and driving engagement across various platforms.

Figure is looking for a Customer Success Associate based in Charlotte, NC. This position centers on supporting clients and ensuring they receive helpful, timely assistance. Building strong relationships and helping customers use Figure’s products effectively are key parts of the role. Responsibilities Serve as the main contact for clients, addressing questions and resolving any issues that arise Work closely with product and engineering teams to find solutions for customer needs Guide clients as they adopt and use Figure’s products and features Focus on maintaining customer satisfaction and encouraging ongoing client relationships

Join our dynamic team at destinationknot as a Remote Travel Support Representative! In this role, you will provide exceptional support to travelers, assisting them with inquiries and ensuring a seamless travel experience. If you are passionate about travel and customer service, we want to hear from you!

Join Equus Workforce Solutions as a Talent Development Career Advisor in Charlotte, NC. This exciting full-time opportunity is perfect for individuals passionate about fostering talent and guiding career paths for others. You will play a pivotal role in empowering individuals to achieve their career goals through personalized coaching and development strategies.

alphabeinsightinc seeks a Customer Service Agent based in Charlotte to support customers as their first point of contact. This position centers on providing friendly, reliable assistance and ensuring each interaction leaves a positive impression. What you will do Answer customer questions by phone, email, or chat Offer information, resolve concerns, and guide customers through solutions Maintain a professional and approachable tone in every conversation Requirements Clear communication and attentive listening skills Interest in helping people and addressing their needs Dedication to creating positive experiences for customers

Domino's Pizza, Inc. seeks a Customer Service Representative in Charlotte. This role centers on making each customer’s experience smooth, whether they are placing an order or reaching out with a question. Team members in this position help set the tone for service, ensuring customers feel welcome and supported. Key responsibilities Answer incoming phone calls and accurately take customer orders Address questions and resolve any issues that come up during the ordering process Support a seamless experience for customers from start to finish What we look for Clear, friendly communication Patience and care when responding to customer inquiries Commitment to excellent service on every shift Domino's values team members who care about customer satisfaction and enjoy helping others. Those who thrive here bring a positive attitude and a genuine interest in making each interaction count.

As a Field Support Associate at Fetch Package, you will play a crucial role in ensuring seamless operations and outstanding customer service. You will be responsible for assisting with package deliveries, addressing customer inquiries, and providing support to our logistics team. This position requires a proactive attitude, excellent communication skills, and a commitment to delivering exceptional service to our clients.