Deskside Support Representative - Distributed Client Services

We are seeking a highly skilled IT DevOps Support Manager for our esteemed client located in Richardson, TX. The ideal candidate will lead a dedicated team of 8-12 Network Operations Support Agents, providing them with support, direction, and exemplary leadership.The DevOps Support Manager will leverage their outstanding leadership abilities and technical expertise to improve all facets of Operational Support, ensuring the delivery of exceptional service. A comprehensive understanding of the OSS/BSS Stack is essential.Key Responsibilities:Oversee the maintenance and operation of the OSS Application.Lead the testing and documentation processes for the OSS Application.Monitor the status of Network/System issues and guide resolution strategies.Collaborate with the development team to tackle complex issues.Assist in maintaining documentation provided by the OSS Engineering teams.Interface with project management, internal teams, and external partners.Manage the creation of Linux/Unix-based scripts for automation purposes.Document all SQL queries and scripts utilized by the Operations team within a repository such as TFS.Design and execute a knowledge base for Network Provisioning related to the OSS Systems for customer-facing Operations teams.Facilitate User Acceptance Testing (UAT) and monthly system releases.Engage with legacy applications as needed.Perform other duties as assigned.Education and Experience Requirements:Bachelor's degree in Computer Science or Information Technology is required, along with a minimum of five (5) years of relevant experience or an equivalent combination of education and experience.Preferred: A bachelor's degree combined with five (5) years of software development experience and three (3) years in a team or project lead role.Essential Job Knowledge:Thorough understanding of Unix Systems with an OSS Systems focus (Samba, Bash, Python).Proficient in Microsoft SQL Server development.Basic to intermediate knowledge of object-oriented programming.Familiarity with client-side web technologies, including JavaScript/jQuery, Node, Knockout.js, and Angular.js is preferred.Basic experience with C#.Experience with Team Foundation Server.Skilled in writing documentation and SQL reporting.Experience with system deployment processes.

We are seeking a dedicated Network Management Support Engineer to join our dynamic team in Richardson, Texas. In this role, you will provide essential support and solutions for network management systems, ensuring optimal performance and reliability. You will collaborate closely with cross-functional teams to troubleshoot and resolve network issues, implement upgrades, and maintain network documentation.

Join our dynamic team at Collabera as a Technical Support Engineer. In this role, you will be pivotal in providing top-notch technical assistance to our diverse clientele, ensuring they receive the best possible solutions to their technical challenges. Your expertise will help drive customer satisfaction and loyalty.

Join our dynamic team as a Prime Technical Support Specialist, where you will play a crucial role in delivering exceptional technical assistance to our clients. In this position, you will leverage your problem-solving skills and technical knowledge to resolve issues efficiently and effectively. Your customer service expertise will ensure that clients receive the highest level of support, enhancing their overall experience with our products and services.

At New Era Technology, we believe in a People First approach. As part of a global team comprising over 3,000 dedicated professionals, we are committed to fostering an environment where everyone feels valued and empowered. Our mission is to connect people with technology solutions that secure their interactions and information.Joining New Era means becoming part of a supportive, team-oriented culture that encourages both personal and professional growth. You will work with industry-certified experts, have access to continuous training, and enjoy competitive benefits. Our core values—prioritizing people, embracing continuous learning, and promoting collaboration and inclusion—empower our team members to deliver exceptional customer service.If you are looking to make a meaningful impact in a nurturing environment focused on growth, apply today and help us shape the future of work together.Position PurposeThe primary responsibility of this role is to assist clients by answering, logging, and troubleshooting incidents in a timely and professional manner, while cultivating strong relationships through outstanding client service.

As a Kubernetes Architect, you will play a critical role in designing, implementing, and managing scalable Kubernetes solutions for our clients. You will collaborate with cross-functional teams, lead architectural discussions, and ensure best practices in container orchestration and deployment strategies.

We are seeking a talented OpenText Media Manager to join our dynamic team at Sons of IT, Inc. This role is critical in managing and optimizing media content workflows using OpenText solutions.The ideal candidate will be responsible for overseeing media asset management, ensuring all digital content is organized, accessible, and utilized effectively. This position requires a blend of technical expertise and creativity to enhance our media processes.

Join our innovative team at Collabera as a Project Manager, where you will lead exciting projects that drive our business forward. You will collaborate with cross-functional teams, ensuring projects are delivered on time and within budget while adhering to industry standards.

Join our dynamic team at Collabera as a Network Project Manager, where you will play a pivotal role in overseeing and managing network-related projects. This position offers an exciting opportunity to leverage your expertise in project management and network engineering to drive successful project outcomes.

Join RESPEC, a prestigious, 100% employee-owned engineering consulting firm, as a Project Manager/Senior Project Manager in our Richardson, Texas office. In this dynamic role, you will play a key part in delivering a diverse array of water resources engineering projects. Your responsibilities will encompass planning, designing, managing, and providing specialty services, while also having the potential to engage in other civil engineering initiatives.We seek a collaborative team player who excels at producing high-quality outputs, adheres to project specifications, meets deadlines, and adeptly navigates multiple priorities.

Role overview Domino's Pizza in Richardson, Texas seeks an Assistant Store Manager to help run daily operations. The role involves supporting customer satisfaction and working closely with team members throughout each shift. What you will do Assist with managing inventory and ordering necessary supplies Oversee staff training and help team members build their skills Maintain food safety and quality standards during shifts Encourage a positive and productive workplace Who thrives in this role This position suits someone who is ready for more responsibility in a busy store, enjoys working with people, and pays close attention to detail in every task.

Join our dynamic team at Sonsoft Inc. as an OpenText Media Manager. In this role, you will be responsible for managing and optimizing media content using the OpenText platform. You will work collaboratively with cross-functional teams to ensure the effective delivery of media assets that enhance our digital presence.

Role overview The General Manager at Domino's Pizza in Richardson oversees all aspects of daily restaurant operations. This role ensures that quality standards are met and that customers receive reliable service. Leadership and attention to detail are key in maintaining the restaurant's reputation and performance. What you will do Guide and support the restaurant team to provide consistent service Manage the restaurant budget and keep track of expenses Apply business strategies to help drive sales growth Maintain Domino's standards for quality and service Focus on improving customer satisfaction

Join our team at fira-health as a Clinical Manager, where you'll lead transformative healthcare initiatives. As a key player, you'll oversee clinical operations, ensure exceptional quality of care, and collaborate with healthcare professionals to enhance patient outcomes. This role is perfect for someone passionate about healthcare leadership and looking to make a significant impact.

Domino's Pizza in Richardson is looking for an Assistant Manager to help keep store operations on track. This role centers on delivering strong service and supporting customer satisfaction throughout every shift. Main responsibilities Assist with daily store operations and respond to challenges as they come up Supervise and guide team members during shifts Monitor inventory and help maintain proper stock levels Uphold all brand standards and procedures What we look for Leadership experience and skill in managing people Attention to detail with a focus on quality Clear communication and strong organizational habits Interest in food service and customer care Those who enjoy working with pizza and people will find a welcoming team at Domino's Pizza in Richardson.

Role overview Domino's Pizza in Richardson, TX seeks an Assistant Manager to help manage day-to-day store operations. This role works closely with the management team, upholds strong customer service standards, and helps guide team members during each shift. What you will do Assist with daily store operations, including opening and closing routines Support and motivate team members throughout each shift Help ensure customers receive prompt, friendly service Promote a positive and collaborative work environment Who succeeds in this role Has experience or a strong interest in the food industry Comfortable staying on their feet and handling multiple tasks at once Enjoys working with people and leads by example

Join Nice Ltd. as a Senior Product Pricing Manager focusing on enhancing customer experience. In this pivotal role, you will spearhead pricing strategies that align with our innovative product offerings, ensuring competitive positioning in the market. Your analytical skills will be essential in interpreting data, understanding market trends, and driving pricing initiatives that support our growth objectives.

Join our dynamic team at Sonsoft Inc. as a Scrum Master / Project Manager, where you will play a pivotal role in driving our Agile project management initiatives. You will be responsible for overseeing project lifecycles, facilitating Scrum processes, and ensuring teams are empowered to deliver high-quality deliverables. Your expertise will guide cross-functional teams towards achieving project goals efficiently while fostering a culture of collaboration and continuous improvement.

We are seeking an experienced Scrum Master Project Manager to join our dynamic team at Sonsoft Inc. This role is integral in guiding our agile teams towards success by facilitating scrum ceremonies, ensuring adherence to best practices, and fostering an environment of continuous improvement.The ideal candidate will possess strong leadership skills, an agile mindset, and a passion for delivering high-quality software solutions. You will be responsible for managing project timelines, stakeholder communication, and team performance while maintaining a focus on agile principles.