Deployment Strategist

The Role:As an AI Deployment Strategist, you will collaborate across customer success, sales, and engineering teams to ensure technical clarity and seamless execution throughout the lifecycle of our innovative F2 product. You will establish yourself as the go-to authority on AI prompting within the organization, forming the essential technical foundation of our go-to-market strategy.Your Responsibilities:Facilitate the F2 sales process by participating in prospect and client discussions to address technical product inquiries.Lead customer due diligence efforts: complete InfoSec questionnaires and enhance our due diligence knowledge repository.Review reports generated by users, identify issues for engineering, and assist customers in deriving maximum value from our AI solutions.Create prompt engineering: design natural language prompts tailored to client needs to guarantee precise and relevant report generation.Implement basic technical solutions, such as configuring Single Sign-On (SSO) or establishing custom data retention policies.Maintain CRM integrity: ensure clean and structured data to enable the customer success and sales teams to scale efficiently.Act as the customer advocate to the engineering team, providing valuable feedback to enhance the product offerings.

Join amperos as an AI Deployment Strategist, where you will play a pivotal role in implementing cutting-edge AI solutions that drive efficiency and innovation. You will collaborate with cross-functional teams to tailor AI systems to meet our clients' specific needs, ensuring seamless integration into their operations.

About AssembledAt Assembled, we believe that exceptional customer support is achieved through a perfect synergy between human agents and artificial intelligence. As the only integrated platform capable of scaling this collaboration, we empower companies like Canva, Etsy, and Robinhood to unify their entire support operations—combining in-house agents, BPOs, and AI—into a single cohesive system. Our AI Agents handle cases from start to finish, while our AI Copilot offers crucial assistance to agents and AI-driven workforce management optimizes both human and AI resources. With backing from $70 million from NEA, Emergence Capital, and Stripe, we are committed to creating a platform that truly enhances human-AI teamwork.The RoleWe are seeking a dedicated Enterprise Deployment Strategist to spearhead the technical deployment process and cultivate customer relationships during the onboarding phase for our mid-market and enterprise clients. As a vital member of our Solutions Team, you will play a key role in shaping our deployment methodologies as we grow. From managing customer projects to executing technical setups, your efforts will drive revenue conversion, retention, and overall customer satisfaction. Your engagements with customers will provide valuable insights that will help us define deployment best practices, enhance our product offerings, and refine our operational processes as we scale.ResponsibilitiesBuild and maintain strong customer relationships while guiding technical deployment projects across various customer segments, focusing on mid-market and enterprise.Explore and document the functionality of our product across all areas, including our web application and API, to enhance your product knowledge and assist both customers and internal teams.Develop and refine best practices for deployment based on your comprehensive product expertise.Enhance internal processes and improve the overall customer experience during the deployment phase.Collaborate cross-functionally with Sales, Customer Success, Product, and Engineering teams to ensure successful customer launches.Act as a liaison between our customers and the product organization to influence the product roadmap.Establish and promote effective customer engagement strategies to maximize customer value.About You6+ years of experience in technical deployment or related fields.Proven track record of managing customer relationships effectively.Strong technical acumen and understanding of SaaS products.Excellent communication and interpersonal skills.Ability to work collaboratively in a fast-paced environment.Demonstrated problem-solving skills and a proactive approach to challenges.

About SequenceAt Sequence, our mission is to redefine and operate the companies that will shape the future of the American service economy by integrating advanced AI technologies. We believe that the true power of AI lies not just in improved models, but in fundamentally changing how businesses interact with their customers. Our goal is to enable faster decisions, offer personalized services at scale, and achieve better outcomes for the communities we serve. This is the defining opportunity of our generation.The conventional approaches to business transformation often fall short. SaaS solutions expect companies to adapt to their products, while consultants engage in limited-time projects without truly understanding the core operations of a business. At Sequence, we bridge that gap. We are a permanent holding company, investing in outstanding businesses and the talented individuals who lead them. Our strategy involves taking meaningful stakes, integrating our technology and engineering teams, and collaborating closely with management to transform operations from within — not as a vendor, but as genuine partners.We have successfully raised $75 million, with our seed round led by Conviction and 8VC, followed by a Series A round led by Lux Capital, with contributions from Definition Capital, Chris Re (Factory), and other esteemed institutional partners.About the RoleAs a Deployment Strategist, you will immerse yourself in the operations of the businesses we acquire, acting with the mindset of a founder. Your role will involve understanding business mechanics, identifying key change opportunities, and designing systems, workflows, and AI tools that will revolutionize company operations. This is a hands-on, high-ownership position with a clear mandate: build better companies using applied AI. As Sequence continues to expand, your influence will extend to shaping operational standards across entire sectors utilizing our technology platform, aiming to challenge the status quo and innovate operational models for various industries.

About GlimpseAt Glimpse, we empower top consumer brands to optimize their retail cash flow through innovative AI solutions. Our automated finance workflows streamline essential processes such as revenue recovery, accounting reconciliation, and trade spend management. We proudly collaborate with over 200 leading brands in food, beverage, health, and beauty, including notable names like IQ Bar, Sauz, and Bero.About the RoleWe are on the lookout for a pioneering Deployment Strategist to guide our most intricate enterprise clients through the entire process of problem discovery, solution scoping, successful deployment, and delivering measurable value.In this role, you will gain deep insights into consumer packaged goods (CPG) and retail systems specific to our enterprise customers, converting complex real-world workflows into precise technical requirements. You will collaborate with our engineering team to implement Glimpse’s AI solutions, ensuring seamless alignment between external and internal teams.The ideal candidate will possess a unique blend of technical expertise, customer-centric empathy, systems-oriented thinking, and strong project management skills.ResponsibilitiesLead discovery sessions with enterprise clients to identify pain points, existing workflows, limitations, and criteria for success.Transform ambiguous problems into clear requirements, milestones, and documentation for cross-functional teams encompassing customer, product, and engineering.Collaborate on solution design with clients and our engineering teams (including workflows, integrations, configurations, and edge cases).Ensure alignment among stakeholders on project scope (including what is included, timelines, resources, risks, and dependencies).Oversee cross-functional implementation: synchronize efforts from engineering, product, operations, and customer teams to achieve desired outcomes.Manage production deployment: including configuration, testing, rollout planning, and post-launch refinements.Communicate impact and results to both operational users and executive sponsors through progress updates, impact reports, and next-step suggestions.Work closely with Sales and Product teams to share customer insights, shape the product roadmap, and enhance our deployment playbook.Desired QualificationsEssential Skills:Minimum of 3 years of experience in customer discovery within ambiguous environments (such as founders, early-stage product managers, or deployment strategists).

Normal Computing develops core software and hardware for the semiconductor sector and AI infrastructure, supporting technology advancement across several global hubs including New York, San Francisco, Copenhagen, Seoul, and London. The team’s products help power the systems that underpin modern industry. Location and Level This Deployment Strategist role is based in New York City. Other possible locations include Seoul, London, and San Francisco. The position is open to candidates at levels L4 to L5. Role overview The Deployment Strategist leads the rollout of Normal EDA, an AI-driven platform for silicon engineering, at major semiconductor companies. This role works onsite with customers, collaborating closely with engineering teams and acting as a bridge between clients, field engineers, and Normal Computing’s product and business groups. The strategist ensures clear communication and alignment throughout each deployment. Normal EDA combines large language models and formal logic to interpret design intent, generating and refining engineering artifacts as teams use and provide feedback. Success in this position is measured by the effectiveness of production deployments, ongoing customer value, improved verification workflows, user engagement, and strong stakeholder communication. What you will do Manage deployments from initial planning through production integration and ongoing support. Serve as the primary operational contact, ensuring product outcomes and positive customer impact. Collaborate with leadership and engineering to adapt to evolving customer needs. Work onsite to understand customer workflows. Collect information from conversations, product data, and stakeholder feedback to clarify deployment requirements and identify key issues. Act as the central communication point for each engagement. Transform unstructured meetings into clear summaries with assigned responsibilities and timelines. Track commitments and provide regular updates to keep all parties informed. Present results and proposals to diverse audiences, including integrated circuit engineers and executives. Lead customer enablement and training sessions to help teams fully utilize Normal’s solutions.

Join Us at Forerunner! At Forerunner, we recognize that climate adaptation is a critical necessity, not a luxury. We are dedicated to providing communities with robust software solutions that enable them to plan effectively for the challenges posed by climate change. This complex issue affects how municipalities strategize, manage resources, and communicate with citizens and governmental bodies. Our mission is to empower local communities by offering scalable access to vital flood risk data, enhancing their planning and response capabilities. About the Role As a Deployment Strategist, you will be responsible for overseeing the complete deployment journey for our clients—from initial discovery through to successful launch. Your role will integrate strategic insight, project management, and operational execution, working closely with customers, internal teams, and technical experts to ensure a high-quality, repeatable deployment process that drives impactful outcomes. Your Responsibilities Customer Discovery & Planning Facilitate structured workshops with clients to identify business goals, operational challenges, and success indicators. Convert insights from these workshops into a comprehensive deployment plan and set of actionable deliverables. Establish project scope, key milestones, dependencies, and governance structures. Project Leadership Act as the primary contact for clients throughout the deployment process. Coordinate with cross-functional teams, including Implementation Specialists, Forward Deployed Engineers, and Customer Success Managers, to maintain alignment and progress. Anticipate potential risks, manage dependencies, and escalate issues as needed. Provide regular updates on project status to both clients and internal leadership. Solution Design & Oversight Collaborate with Implementation Specialists to ensure that system configurations are aligned with client business objectives. Work alongside Forward Deployed Engineers to define the scope of integrations and customizations. Ensure that all deployment outputs are aligned with established business requirements and success metrics. Customer Enablement & Handoff Lead user acceptance testing (UAT) and facilitate a smooth transition to the client's operational team.

Normal Computing is seeking a Lead Deployment Strategist based in New York City to guide deployment efforts for the Normal EDA platform. This senior-level role (M5-M6) centers on delivering successful implementations for major semiconductor clients, shaping how the platform is adopted and used in production environments. What you will do Build and lead a team of deployment strategists, setting standards for process, communication, and operational excellence. Develop playbooks and routines to guide customer engagements, ensuring each deployment meets high quality benchmarks. Act as the main point of contact for customer engineering teams, bridging communication between clients, internal engineers, product teams, and business leaders. Oversee the full deployment lifecycle, from planning and rollout to evaluation and ongoing support, adapting strategies as customer needs evolve. Continuously review and refine deployment approaches to improve customer satisfaction and operational efficiency. Role focus This position requires direct involvement with customer engineering teams and a hands-on approach to problem-solving. The strategist is responsible for recruiting and mentoring team members, as well as sharing insights and learnings across the group. The Normal EDA platform combines AI and formal logic to optimize silicon engineering workflows, evolving in response to user feedback. Success measures Production deployments completed with major semiconductor clients Value delivered to customers through improved verification workflows Effective communication with stakeholders across engineering, product, and business functions Operational excellence in every customer interaction

About Amigo Amigo partners with healthcare organizations to build AI infrastructures that improve both patient and provider experiences. The company’s AI agents support clinical workflows and patient engagement throughout the care journey, from pre-visit intake and care navigation to post-visit care plans and ongoing patient monitoring. Amigo recently closed a Series A round backed by Madrona, General Catalyst, and Optum Ventures. The team works with top academic medical institutions, and their AI agents have already managed more than 3 million patient interactions. That number is expected to grow significantly in the coming year. Role Overview: AI Deployment Strategist The AI Deployment Strategist works directly with healthcare clients to design and scale AI solutions tailored to their most pressing needs. This role takes full ownership of the client relationship from contract signature through program expansion, ensuring each deployment delivers meaningful results and measurable value. Acting as a strategic partner and advocate, the strategist guides clients in identifying opportunities, building business cases, measuring outcomes, and expanding successful programs. Translating complex organizational challenges into practical AI solutions with clear ROI is central to this work. Success in this role requires strong customer empathy, strategic thinking, and business judgment. This is not a typical customer success position. The strategist integrates closely with client organizations, mapping out their systems and decision-making processes. The goal: facilitate growth and impact across clinical, operational, and financial domains. Location This position is based in New York City.

About the RoleAt Stack AI, we are committed to democratizing access to advanced AI technologies, empowering individuals and organizations to create AI-driven applications that generate substantial real-world impact. As one of our pioneering AI Strategists, you will collaborate directly with clients to conceptualize, implement, and expand AI workflows that revolutionize their business operations.In this multifaceted role, you will take on the responsibilities of a consultant, product strategist, and operations expert. Your work will involve engaging with senior executives to establish AI strategies, partnering with technical teams to deliver effective solutions, and guiding organizations through the processes of adoption and change management. Additionally, you will gather valuable customer insights to influence Stack AI’s product development, contributing to a platform utilized by hundreds of large enterprises worldwide.This position is perfect for someone who excels in navigating uncertainty, enjoys the fusion of strategic thinking and execution, and is enthusiastic about shaping the AI transformation journey for both our clients and Stack AI.Key ResponsibilitiesExecutive Engagement: Collaborate with business leaders and tech teams to identify high-impact AI opportunities and establish success metrics.End-to-End Ownership: Oversee client engagements from initial concept to final delivery, ensuring sustainable adoption and quantifiable business results.AI Strategy & Value Discovery: Uncover potential AI applications that can yield ROI, enhance efficiency, and provide a competitive edge.Customer Enablement: Equip and empower client teams to develop and refine AI workflows using Stack AI’s no-code platform.Change Management: Facilitate onboarding and adoption, ensuring that solutions are integrated into customers’ daily operations.Product Feedback Loop: Serve as the customer advocate, providing insights and patterns that shape our product roadmap.Thought Leadership: Contribute to best practices, case studies, and playbooks that enhance Stack AI’s influence across various sectors.QualificationsCustomer-Centric Mindset: Strong empathy for users, capable of bridging the gap between technical solutions and business value.Strategic Communication: Proficient in engaging both technical stakeholders and senior executives, effectively translating complex concepts.Enterprise & Startup Experience: Experience working in both large corporate environments and dynamic startup settings, adaptable to diverse organizational cultures.

Who Are We?At Kaizen Labs, we believe that government technology has consistently underperformed, leaving citizens with outdated digital experiences even for crucial public services.Our mission is to rebuild trust in American public services by creating effective technology solutions. We collaborate with governmental agencies at all levels to modernize legacy systems, replacing them with cutting-edge, AI-driven software designed for the public it serves. Starting from Parks and Recreation, our vision is to create a comprehensive software layer that facilitates how Americans engage with the services their government provides.Currently, our platform serves over 40 million residents across 50+ agencies in 17 states.Founded in 2022 and headquartered in New York City, we have successfully raised $35 million from esteemed investors including NEA, A16z, Accel, 776, and Carpenter Capital. Our team of builders, designers, and operators believes that beautifully designed software is essential for regaining public trust in government.

About Hebbia Hebbia is an innovative AI platform designed specifically for investors and bankers, aimed at generating alpha and enhancing investment performance. Founded in 2020 by George Sivulka and supported by notable investors such as Peter Thiel and Andreessen Horowitz, Hebbia empowers investment strategies for industry leaders including BlackRock, KKR, Carlyle, Centerview, and a significant portion of the globe's largest asset managers. Our premier product, Matrix, is renowned for delivering unparalleled accuracy, speed, and transparency in AI-driven analysis, trusted to manage over $30 trillion in assets worldwide. We provide intelligence that gives finance professionals a distinct competitive edge, unveiling insights beyond human capability, revealing hidden opportunities, and expediting decision-making with unmatched speed and confidence. Our objective is not merely to streamline workflows but to revolutionize capital deployment, risk management, and value creation across diverse markets. Hebbia is more than just a tool; it represents the competitive advantage that drives performance, alpha, and market leadership. About the AI Strategy Team Our AI Strategists are domain experts and skilled problem-solvers who integrate product, commercial strategy, and customer impact. They possess a deep understanding of the manual challenges faced by our users and the myriad ways Hebbia adds value. Their focus is on embedding and expanding Hebbia's use cases within client environments to optimize ROI and redefine work processes. As we continue our rapid growth, our AI Strategists function at the crossroads of go-to-market strategy, product development, and post-sales engagement. They are instrumental in shaping commercial strategies and broadening our presence within the global financial industry, owning deployment and early adoption, leading strategic growth initiatives post-sale, and collaborating cross-functionally to inform product roadmaps, sales strategies, and executive account management. About the Role This position transcends a standard post-sales role; you will spearhead the strategic deployment and measurable value creation of Hebbia's platform across premier global financial institutions, influencing how AI reshapes the enterprise. Our AI Strategists are characterized by their curiosity and critical thinking...

Role Overview Silna Health is hiring an AI Deployment Analyst in NYC. This role focuses on bringing AI solutions into clinical settings to support better healthcare services. The analyst works closely with teams across the company to understand needs, introduce AI tools, and help staff use them effectively. Main Responsibilities Work with different departments to identify where AI can improve processes Support the rollout and integration of AI tools in clinical environments Monitor system performance and analyze results Recommend enhancements based on data and feedback Impact This position helps drive improvements in patient care by ensuring AI solutions are used to their full potential.

Role Overview Rowspace seeks an AI Deployment Manager to lead post-sale relationships with clients in the finance sector. This position is based in New York City. The role centers on guiding customers to success with Rowspace’s solutions, increasing adoption throughout their organizations, and channeling client feedback to internal product and engineering teams. This is more than standard account management. Success depends on understanding the complexities of investor workflows, including research methods, decision-making, and data environments. Candidates with a strong background in finance or consulting, especially those comfortable managing complex client relationships, will thrive here. What You Will Do Oversee customer relationships after the sale, including onboarding, driving adoption, supporting expansion, and ensuring retention. Learn the details of each client’s workflow and demonstrate how Rowspace fits into their daily processes. Act as the customer’s advocate, collecting and synthesizing feedback for product and engineering teams. Spot growth opportunities and work with Account Executives to pursue them. Join late-stage deal discussions to ensure smooth handoffs and understand customer needs before contracts are finalized. Engage AEs when expansion opportunities arise. Develop and update playbooks that set the standard for customer engagement at Rowspace. Qualifications 3–7 years of experience, ideally in finance (buy-side, sell-side, or fintech) or management consulting, with a focus on client engagement. Solid grasp of finance workflows, or the ability to quickly learn how investors conduct due diligence, build models, and make decisions. Initiative and a results-driven approach, comfortable moving projects forward independently. Attention to detail and curiosity, willing to dig deep into a private equity firm’s deal pipeline rather than skim across many accounts. Skill in identifying trends across clients and sharing insights that could shape product direction. Outstanding communication skills, able to explain complex concepts clearly and concisely.

Join ConcourseAt Concourse, we are revolutionizing corporate finance by building advanced AI agents designed for finance teams. Our innovative solutions connect critical enterprise data sources, empowering teams to analyze data through natural language, gain insights in seconds, and make informed decisions. Since our inception less than a year ago, we have experienced rapid growth, with our AI agents already in use by hundreds of high-growth companies, including unicorn startups like Persona, Front, Lightmatter, and major public companies, including two Fortune 500 clients. Supported by prominent investors such as Andreessen Horowitz, CRV, YC, and BoxGroup, along with over 50 angel investors from notable firms including Brex, Rippling, Flywire, Deel, Jeeves, and DoorDash, we are poised for continued success.About the PositionWe are seeking an AI Deployment Specialist who possesses a strong combination of finance knowledge, product insight, and technical proficiency. Your mission will be to amplify the impact of our AI agents across all finance teams we support. You will engage directly with clients to understand their workflows, design compelling product experiences to drive adoption, and create systems that integrate Concourse into their financial operations seamlessly. In this role, you will collaborate closely with our founders and engineering teams, remaining hands-on with SQL, integrations, and debugging, while strategically identifying avenues to deliver customer value at scale. Your contributions will be pivotal in expanding our client base and shaping the future interaction between finance teams and AI agents.This high-impact position is ideal for someone with deep financial expertise, a passion for solving technical challenges, and a drive to enhance product, data, and customer outcomes.Key ResponsibilitiesEnhance AI & Prompt Performance: Maintain prompt libraries, fine-tune model configurations, and ensure optimal outputs for financial applications.Address Technical & Data Challenges: Troubleshoot AI outputs, integration challenges, and data discrepancies through direct engagement with SQL, API exploration, and team collaboration.Develop Analytics & Insights: Generate dashboards and analytics to uncover customer behavior, product usage patterns, and potential revenue growth opportunities.Shape GTM Strategy: Analyze customer data to refine positioning, messaging, onboarding strategies, and growth initiatives.Create High-Impact Customer Experiences: Enhance onboarding, training, and lifecycle journeys to help finance teams realize value quickly and evolve into long-term advocates.

About Our TeamJoin the innovative AI Deployment Engineering team at OpenAI, where we ensure the secure and efficient deployment of cutting-edge Generative AI applications for developers and enterprises alike. As trusted advisors, we collaborate with customers across various sectors, from burgeoning startups to established global enterprises, helping them realize the potential of GenAI in their industries.About the RoleWe are looking for a skilled and business-savvy AI Deployment Engineer to partner with our strategic startup customers and lead the evolution of advanced AI technologies. You'll engage with some of the most dynamic startups globally, guiding them from ideation through to delivery and scaling, ensuring they maximize the value derived from our platform. This role allows you to work on groundbreaking use cases, while also serving as a vital link in providing high-quality product and model feedback. You will collaborate with diverse teams including Sales, Solutions Engineering, Applied Research, and Product, reporting directly to the Startups Solutions Architecture Lead.This position is based in our New York City headquarters, utilizing a hybrid work model of three days in the office each week, with relocation assistance available for new hires.Key Responsibilities:Act as a technical thought partner for strategic startup customers, helping them create innovative applications on our API and facilitating their journey from concept to scale.Offer proactive insights to enhance business outcomes and expedite application development.Collaborate with customers on experiments and prototypes, showcasing practical use cases.Contribute to community-driven resources, sharing insights, best practices, and useful materials to elevate the function.Provide valuable feedback to Product and Research teams to inform future developments.Foster relationships within the startup ecosystem, acting as a technical partner to individual customers and the broader community.Ideal Candidate Profile:A minimum of 5 years of experience as a software engineer, ML engineer, or in a related field, preferably within a startup environment; experience as a founder or founding engineer is highly desirable.Demonstrable expertise in AI technologies and deployment strategies.Strong communication and interpersonal skills, with the ability to engage and influence stakeholders effectively.Proven problem-solving skills and a proactive approach to technical challenges.A passion for innovation and a desire to push the boundaries of AI application.

About Our TeamAt OpenAI, our AI Deployment Manager team collaborates with ambitious organizations around the globe to transform cutting-edge AI capabilities into meaningful, everyday applications. Our expertise lies in facilitating technical enablement and adoption, guiding clients through the effective utilization of OpenAI's products across diverse teams, workflows, and stages of maturity.We conduct structured workshops, technical enablement sessions, and adoption programs designed to help clients transition from initial exposure to confident, scalable usage. Our close collaboration with Sales, AI Success Engineers, Solutions Engineering, and Product teams ensures our customers are not only empowered but also positioned for sustained success as OpenAI's platform evolves.Our clientele encompasses a spectrum from rapidly growing digital natives to major global enterprises, government bodies, and educational institutions. Each engagement presents a unique opportunity to ensure that AI enhances how people work, innovate, and build. This role is pivotal to realizing that mission.Role OverviewAs an AI Deployment Manager, you will play a crucial role in post-sales enablement, focusing on delivering impactful enablement and adoption services across OpenAI's extensive product suite. Your responsibilities will include designing and executing technical enablement experiences that support a repeatable adoption framework—driving sustained activation, expanding usage breadth and depth, and generating measurable business value through products such as ChatGPT Enterprise, Codex, Agents, and the API. You will assist customers in understanding and effectively applying deployment harnesses, evaluation layers, and operational controls necessary for reliable usage.This position requires a blend of deep technical fluency, instructional design, and customer advisory skills. You will lead live training sessions, workshops, and adoption interventions for diverse audiences, from hands-on builders to executive leaders, ensuring they grasp not only the capabilities of OpenAI's products but also how to leverage them effectively in real-world scenarios.Success in this role will be measured by your ability to enhance customer confidence, increase product adoption, support successful launches of new product features, and help clients translate technical functionalities into tangible outcomes.This position is based in our New York City office. We embrace a hybrid work model, requiring three days in the office per week, and offer relocation assistance for new hires.Your ResponsibilitiesDesign and deliver engaging technical enablement experiences.Lead workshops and training sessions tailored to various customer needs.Collaborate with cross-functional teams to ensure customer success.Monitor and measure customer adoption and engagement with OpenAI products.

About BasisAt Basis, we empower accountants with a dedicated team of AI agents to tackle real-world workflows effectively.Having achieved product-market fit, we are currently experiencing overwhelming demand and have successfully raised $34 million to scale our operations rapidly to meet this demand.Founded in the vibrant heart of New York City, you can learn more about Basis here.About the RoleIn the past twenty years, the landscape of software deployment has transformed significantly, evolving from on-premises solutions to SaaS and custom platforms. Each of these transitions has introduced new deployment roles such as implementation managers, solution engineers, and forward-deployed engineers.We are now entering a new era—one characterized not by the mere implementation of software but by the deployment of intelligence.As a member of our Deployed Intelligence team, you will spearhead our initiative into this new frontier of accounting. This is a highly customer-oriented position where you will represent Basis to your accounts, overseeing post-sale success from initiation through adoption and further expansion. You will lead client engagements, conduct workshops and training sessions, and convert business objectives into intelligent agent workflows that revolutionize accounting practices.As the primary liaison with our clients, you will also provide continuous feedback to our Engineering team regarding product enhancements, directly influencing the future direction of our platform. The ideal candidate will possess the following qualifications:4+ years of experience in a fast-paced Enterprise SaaS or fintech startup, or a company that implements complex SaaS solutions, with hands-on experience in customer onboarding, implementation, and training.Proven track record of managing enterprise relationships, preferably with large accounting firms.Experience in accounting and/or a CPA certification is advantageous, though not mandatory.Learn more about Deployed Intelligence at Basis here. Location: NYC, Flatiron office. We are an in-person team.

About the TeamThe AI Deployment Engineering (ADE) team plays a pivotal role in the secure and efficient deployment of Generative AI applications for both developers and enterprises. We serve as trusted advisors and strategic partners to our clients, helping to build a robust pipeline of GenAI use cases tailored to their industry. Our mission is to propel these use cases into production through expert technical guidance. As an AI Deployment Engineer, you will collaborate with some of the world's most recognized and reputable news organizations, aiding them in revolutionizing their operations through innovative solutions such as enhanced customer service, contextual search capabilities, personalized experiences, and cutting-edge applications leveraging our latest models.About the RoleWe are seeking a proactive solutions leader with a product-oriented mindset to partner with our clients, ensuring they derive substantial business value from Generative AI. You will work alongside senior leaders in media to formulate a GenAI strategy and pinpoint high-impact applications. Your role will involve close collaboration with engineering and product teams to transition solutions from prototype to full-scale production. By taking a comprehensive approach to their needs, you will design an enterprise architecture utilizing OpenAI API and other services to maximize client benefits. Your work will involve tight collaboration with Media Partnerships, Sales, Solutions Engineering, Applied Research, and Product teams, reporting directly to the Head of Solutions Architecture, Digital Native.This position is located in our New York office. We provide relocation assistance to new hires.Key Responsibilities:Engage with news organizations globally—from leading national and international publishers to local and independent newsrooms—to implement our technology in ways that drive business success. This includes newsroom implementations and applications that enhance customer service, internal operations, marketing, audience engagement, and sales.Embed deeply with our most advanced platform clients, acting as their technical advisor in conceptualizing and developing innovative applications on our API.Proactively guide clients on maximizing the impact of their applications, expediting their time to value.Experiment and prototype solutions both with and for your clients.Cultivate and maintain relationships with client leadership and stakeholders, ensuring the successful deployment of their applications.