About the job
About Postman
Postman is a leading API platform, trusted by over 45 million developers and 500,000 organizations worldwide, including 98% of the Fortune 500. The company’s mission is to simplify the API lifecycle and help teams collaborate, so users can build better APIs, faster. Headquartered in San Francisco, Postman also has offices in Boston, New York, Austin, Tokyo, London, and Bangalore.
Postman is privately held, backed by investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or follow @getpostman on X. For a deeper look at Postman’s vision, check out The "API-First World" graphic novel.
Role Overview: Deal Operations Analyst (San Francisco, In-Office)
The Deal Operations Analyst joins the Deal Operations team, reporting to the Head of Deal Operations (who reports to Revenue Operations). This role works closely with sales, finance, legal, renewals, and orders teams throughout the deal cycle. The analyst helps ensure every deal follows Postman’s policies and procedures, from quote creation to booking.
This is a full-time, in-office position based in San Francisco.
Key Responsibilities
- Create quotes and order forms for sales transactions.
- Review and approve qualified quote requests.
- Oversee the booking process for customer orders, maintaining quality and efficiency at each stage.
- Support both internal and external clients with order booking and tracking questions.
- Handle escalations related to exception management for booking requests.
- Investigate discrepancies in Annual Recurring Revenue (ARR) calculations.
- Assist Deal Operations and Sales with unique, custom, or complex deal structures to ensure quotes and order forms accurately reflect each agreement.
- Coordinate with internal teams, including finance, legal, renewals, and collections, to facilitate the order process, resolve issues, and achieve shared goals.

